Telenetics V.3600 Series User manual
Quick-Start Guide
V.3600 Series Modem
0049-1000-001
Page ii
Contact Information
For more information about the V.3600 modem or other Telenetics
communication solutions, please contact us using any of the following
methods.
Voice Calls
To reach us, please call (949) 455-4000. Voice calls are answered from
8:00 am to 5:00 pm Pacific Time, Monday through Friday. Voice mail
is available during non-business hours.
E-mail
If you prefer, you can send information requests to our e-mail address:
Fax Number
You can also send your requests for information to our 24-hour fax
number: (949) 455-4010.
Web Site
Our Web site contains valuable information about our products. We
encourage you to visit us at http://www.telenetics.com.
Customer Support
Customer Support, the customer-satisfaction arm of Telenetics, is
available by calling (949) 455-4000 or sending e-mail to
techsupport@telenetics.com
Page 1
Chapter 1
Introduction
This Quick-Start Guide describes how to get your Telenetics V.3600
Series Modem up and running in the shortest possible time. For
detailed information about your V.3600 Series Modem, please consult
the Telenetics V.3600 Modem User’s Guide (TEL-T0097) or the CD-
ROM supplied with your V.3600 Series Modem.
Product Overview
The Telenetics V.3600 Series Modem provides synchronous and
asynchronous data communications between a local computer and a
remote computer or data terminal equipment (DTE) located anywhere a
standard or cellular telephone can reach. Data can be transmitted over
standard dial-up lines, private leased telephone lines, or wireless
communication.
The V.3600 processes serial asynchronous data from a DTE at all
standard rates from 300 bps to 230.4 kbps, and serial synchronous data
at rates from 300 to 33,600 bps. (The 230.4 kbps DTE speed is
available, but the V.3600 will not autobaud to 230.4 kbps.)
Transmission can occur over dial-up lines or either 2- or 4-wire leased
lines. The maximum line speed is 33,600 bps.
The V.3600 can also be used with a Class 1 Fax software package to
exchange fax documents at data rates up to 14,400 bps with any Group
3 fax machine or PC with a fax modem.
The V.3600 boasts advanced error control and data compression to
ensure data integrity and increase data throughput. It also has built-in
test features that can determine system performance and isolate faults
in the data link. In addition a high-level security feature allows secure
operation of the modem, both locally and remotely. Operation and
configuration are controlled by a front-panel LCD, the AT command
set, or the V.25bis command set.
Getting Started
Page 2
Features
Data Mode
!Full-duplex operation on 2-wire public connections, or 2-wire or
4-wire private telephone connections with 2-wire public automatic
or manual backup
!300, 1200, 2400, 4800, 7200, 9600, 12000, 14400, 16800, 19200,
21600, 24000, 26400, 28800, 31200, 33600 bps synchronous or
asynchronous DCE data rates
Fax Mode
!Fax speeds to 14,400 bps
!Standard Class 1 interface conforms to EIA-578
!Group 3 compatibility: CCITT V.21 Channel 2, V.27 ter, V.29,
V.17
!Automatic fax/data detection
Front Panel
Figure 1-1 shows the front panel of the V.3600 modem.
Figure 1-1. Front Panel of the V.3600 Modem
Page 3
Chapter 2
Installation
This chapter describes how to install the V.3600 modem.
Connecting a DTE
The back panel of the V.3600 modem has a 25-pin D-series DTE
connector that conforms to EIA-232 specifications. You must use a
shielded DTE cable to comply with EMC requirements.
Connecting to the Telephone Line
The V.3600 modem operates in either dial-up or leased-line mode.
Dial Mode: PSTN Connection
The public switched telephone network (PSTN) is a 2-wire dial
network. Modems are registered with the Federal Communications
Commission (FCC) for direct connection to the PSTN. The label on the
chassis bottom gives the FCC registration number and other
information required for network operation.
Figure 2-1 shows the modem directly connected to the PSTN. The line
connects to the modem at the 8-position DIAL jack.
Installation
Page 4
DTE
DIAL
TELSET
LEASED LINE
RJ1 1C jack installed
by tel ephone company
Shi el ded DTE Cabl e
8-pin
Connectors
DTE Connector
Screws
Use 8- pi n Modular (at modem end) to 6-pin
Modular (at RJ11 wal l jack end) connector .
Cabl e supp li ed
with telephone
EIA- 232
25-Pin Connector
to DTE
1. TheTELSET j ack is provi ded on the back of the modem for use wi th a
standard r otar y or tone di al telephone regar dless of the telephone
j ack arr an gement order ed from t he telepho ne company.
2. Thi s standard rotary or tone di al telephone set can be used for
or igi nati ng a call or for voi ce communi cati on. For si t es r equi ri ng
onl y auto answer capabil i ty, a phone is not needed.
Notes:
Figure 2-1. Dial-up Connection (115 Vac Model)
Leased Line Connection
Private or leased lines use 4-wire or 2-wire lines. In this mode, you
configure the modem for 4-wire or 2-wire operation, depending on the
private line service used. The telephone company will install the leased
line and wall jack at your site. The line connects to the modem at the 8-
position TELSET/LEASED LINE jack.
Figure 2-2 shows a typical modem hookup for operation over private
leased lines with dial backup.
Connecting to a Power Source
Page 5
DTE
DIAL
TELSET
LEASED LI NE
RJ11 C
Leased Li ne
Jac k
Tel set Le ased
Li ne Jack
Dial Line Jack
(May be used for
Dial Backup)
Use 8-pi n Modul ar (at modem end) to 6-pi n
Modul ar ( at RJ 11 wall j ack end) connector.
(Opti onal connecti on for dia l backup use.)
Leased Li ne
Cabl e
EIA-232
25-Pi n Connector
to DTE
1. Set the tr ansmit output l evel to 0dBm.
2. DTR, which is the signal on pi n 20 of the DTE inter face, must be active
or t he option DTE I GNORED must be set for 2-wi re OR 4 -wi re l eased li ne oper at ion.
3. The connection shown i ncludes di al backup. Connect onl y the l eased-lin e to the
modem's Telset j ack for regul ar Leased- li ne use.
4. For a 2-wire Leased- li ne connection, Pi ns 1 and 2 of the Leased-l i ne connecti on
are used for Tx and Rx data. For a 4-wi re Leased-line connection, Pi ns 1 and 2 are
use d for Tx, and Pins 7 and 8 ar e used for Rx.
Not es:
Figure 2-2. Leased-Line Connection (115 Vac Model)
Connecting to a Power Source
AC Power Connection
Power is supplied through a 6-foot line cord, with a grounded 3-wire
plug.
WARNING: Be sure the input AC voltage matches the AC
voltage rating on the back panel of the V.3600
modem. Otherwise, the modem will be damaged
permanently.
Installation
Page 6
DC Power Connection
To protect the DC-to-DC converter from damage, ensure the positive
and negative leads are properly connected.
If the modem is equipped for 10-53 VDC power input, connect the
power to the terminal block attached to the modem back panel. A
chassis ground connection is also supplied on the terminal block.
Shelf-Mounting RM16M V.3600 Installation
The shelf-mount RM16M V.3600s should be installed or replaced by
persons familiar with shelf-mount installation. The unit has an edge
connector that inserts into a receptacle located on the backplane and
power bus.
Figure 2-3 shows a typical dial-up connection using one of the most
common rack shelves. Connect cables as appropriate for any
compatible RM16M shelf.
Figure 2-3.RM16M Connections
Page 7
Chapter 3
Getting Started
This chapter describes how to start using the V.3600 modem.
Selecting Options
There are six ways to change or select options:
!LCD using the front panel LCD and pushbuttons is simple,
straightforward, and requires the least amount of technical
background.
!AT commands
!Status registers a series of special ATS commands lets you
change the decimal or hexadecimal value of a memory byte to
change one or more options in that byte.
!Single bit status registers a second series of special ATS
commands lets you change single bits within a byte to change an
option.
!V.25bis commands an extended set of V.25 commands allows
selection of modem options during synchronous operation.
!Software program a wide variety of software programs is
available, or advanced computer users can write their own
software programs to interact with the modem.
The Telenetics V.3600 Modem User’s Guide describes the first five
ways to change and select options. For information about using a
Getting Started
Page 8
software program to change or select options, refer to the manual that
came with the software.
Powering-Up the Modem
A power-up procedure is not required. Turn on the modem using the
ON/OFF power switch on the rear panel. The modem is factory
configured to operate in most public switched telephone applications.
If you have stored a desired option set it will be automatically be
restored at power-up.
Placing a Call
There are three ways to place a call. The following sections describe
these methods.
Dialing with a Standard Telephone
To place a call using a standard telephone:
1. Lift the telephone receiver. Wait for the dial tone.
2. Dial the number of the remote site.
3. When the answer back tone is heard, immediately press the
TALK/DATA button and hang up the telephone. The modems go
through a connection sequence and establish a data link. If a data
link is not established, hang up the telephone receiver and return to
step 1.
4. After the link is established, hang up the telephone.
Auto-dialing from the Front Panel
To automatically dial from the front panel:
1. If the number to be dialed has not been stored, advance to Main
Answering a Call
Page 9
Menu #6, CHANGE PHONE NUMBER.
2. Enter the number by using the NO pushbutton to scroll the menu
and YES to select.
3. After the number is entered, press YES to store the number.
4. Advance the LCD to Main Menu #2, DIAL STORED NUMBER.
5. Select the number to dial and press YES. The modem dials the
number and the modems follow the same process as two
telephones.
Auto-dialing from a Terminal Using AT
Commands
To dial a number, for example 555-1212, type AT D 555-1212 and
press Enter, or enter ATDSnwhere nequals one of the stored
telephone number locations 1-9.
The modem dials the number using either the pulse or tone dialing
method, whichever is in effect, and takes the role of the originating
modem.
For additional dialing commands, refer to the Telenetics V.3600
Modem User’s Guide.
Answering a Call
There are three ways to answer a call. The following sections describe
these methods.
Auto-Answering Calls
Normally, the modem is configured to automatically answer calls on
the first ring. If a telephone is plugged into the TELSET/LEASED
LINE jack, the telephone will ring.
Getting Started
Page 10
Answering Calls Manually
When the modem detects an incoming ring, the modem LCD displays
the ringing status. Press TALK/DATA to answer the call and place the
modem in the data mode.
Answering from a Terminal Using AT Commands
When the modem detects an incoming ring, the modem displays the
ring response. To answer a call, type ATA and press Enter. The
modem sends an answer-back tone and attempts to connect to the
remote modem.
Ending a Call
There are two ways to complete a call. The following sections describe
these methods.
Ending a Call Using the Front Panel
To end a call using the front panel:
1. Press the TALK/DATA pushbutton. The message DO YOU
WANT TO DISCONNECT appears.
2. Answer YES.
Ending a Call from a Terminal with the AT
Command Set
To end a call using the AT command set:
1. Type +++ and the modem will enter command mode.
2. Type ATH and press Enter to have the modem terminate the call.
Page 11
Chapter 4
Using the Front Panel
The V.3600 modem has a liquid-crystal display (LCD) front panel that
provides easy real-time access to modem configuration and status. You
can use the LCD at any time to modify modem options or to get
information about modem operation and status. All of the major
modem options can be controlled through the LCD interface without an
external terminal or phone line connection. Operation of the LCD can
be secured using a password protection feature. A remote modem can
even be configured using the local LCD, through the use of the front
panel remote configuration feature.
LED Descriptions
Table 4-1 describes the V.3600 LED indicators.
Table 4-1. V.3600 LEDs
LED Meaning Description
TR Terminal Ready Lights when the DTE asserts Data
Terminal Ready. This signal is input on
pin 20 (CCITT V.24/108.2).
CS Clear To Send Lights when the modem is ready to send
data to the DTE. This signal is output on
pin 5 (CCITT V.24/106).
RS Request To Send Lights when the DTE is ready to send
data to the modem. This signal is input on
pin 4 (CCITT V.24/105).
CD Carrier Detect Lights when the received audio carrier
signal is detected or, if enabled, when
error control protocol negotiation is
complete. This signal is output on pin 8
(CCITT V.24/109).
Using the Front Panel
Page 12
LED Meaning Description
RD Received Data Lights for a data space condition at the
receive data output, indicating receive
data output activity. This signal is output
on pin 3 (CCITT V.24/104).
TD Transmit Data Lights for a data space condition at the
transmit data input, indicating transmit
data input activity. This signal is input on
pin 2 (CCITT V.24/103).
LCD Menus
The V.3600 has seven LCD menus that support modem operations:
!MODEM STATUS
!DIAL STORED NUMBER
!DISPLAY STATUS
!SELECT TEST
!MODIFY CONFIGURATION
!CHANGE PHONE NUMBERS
!FRONT PANEL FEATURES
LCD Menu and Push-button Operation
You can use the V.3600 LCD and the three push-buttons on the front
panel to select and change the modem’s configuration.
Table 4-2. LCD Menu and Push-button Operation
To… Press This Push-button…
Scroll vertically through the menus to
select the appropriate menu category.
NO
Scroll horizontally through the
submenus.
YES
Redisplay the previous menu. TALK/DATA
For a complete list of the menu options, refer to the Telenetics V.3600
Modem User’s Guide.
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