Telenetics MIU14.4 Owner's manual

Document No. 49-0002-001 Rev.A
Installation, Operation & Diagnostics
for the
MIU2.4
MIU9.6
MIU14.4
MIU28.8
Industrial Grade Dial Modems
Book 1 of 2
(See Book 2 for AT Commands)

Document No. 49-0002-001 Rev.A
Telenetics Corporation
26772 Vista Terrace Drive
Lake Forest, California 92630
[phone]
Fax [phone]

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 1
TABLE of CONTENTS
1. STANDARDS ....................................................................................Page 2
2. PRODUCT OVERVIEW ...................................................................Page 3
3. GENERAL PRODUCT SPECIFICATIONS .....................................Page 5
4. POWER MODES ...............................................................................Page 6
5. MODEM SPECIFICATIONS ............................................................Page 7
6. POWER CONNECTIONS .................................................................Page 8
7. SERIAL DATA PORT PIN-OUTS....................................................Page 9
8. DIP SWITCHES............................................................................... Page 10
9. LED INDICATOR ........................................................................... Page 11
10. AUTO RESET FEATURE............................................................... Page 11
11. AUTO DIAL FEATURE.................................................................. Page 11
12. OUTLINE DRAWING & MOUNTING.......................................... Page 12
13. MODEM CONFIGURATION ......................................................... Page 13
14. FACTORY CONFIGURATION............................................... Page 14 - 17
15. DIAGNOSTICS......................................................................... Page 18 – 28

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 2
1. STANDARDS
All Telenetics dial-up modems are designed to meet the following Standards:
USA: FCC Part 15, Class A and Part 68
Canada: DOC Standards CS-01, CS-02 and CS-03
CANADIAN DEPARTMENT OF COMMUNICATION NOTICE
NOTICE: The Canadian Department of Communications (DOC) label identifies certified
equipment. This certification means that the equipment meets certain telecommunications network
protective, operational and safety requirements. The department does not guarantee the equipment
will operate to the user’s satisfaction.
Before installing this equipment, make sure you are permitted to connect it to the facilities of the
local telecommunications company. You must install the equipment using an acceptable method of
connection. In some cases you may also extend the company’s inside wiring for single line
individual service by means of certified connector assembly (telephone extension cord). You should
be aware, however, that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designed by the supplier. Any repairs or alterations made by a user to this equipment, or equipment
malfunctions, may give the telephone communications company cause to request the user to
disconnect the equipment.
For your own protection, make sure that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
Caution: Do not attempt to make electrical ground connections yourself, contact the appropriate
electric inspection authority or an electrician.
NOTICE: The load number (LN) assigned to each terminal device denotes the percentage of the
total load to the telephone loop used by the device, to prevent overloading. The termination on a
loop may consist of any combination of devices, subject to the requirement that the total of the load
numbers of all the devices does not exceed 100.

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 3
2. PRODUCT OVERVIEW
The MIU2.4, MIU9.6, MIU14.4 & MIU28.8 are industrial grade dial
modems for connection to the Public Switched Telephone Network..
They can be powered from a wide range of AC and DC power supplies,
they are internally surge protected on both the power and analog lines,
and they will operate in temperatures from -40 to +85 deg C.
Internally, each unit consists of a baseboard and a communication
module. The baseboard includes the power supply regulation and surge
protection. The communication module is a Telenetics™ Pony
Express™ Dial Modem Module.
The MIU is packaged specifically for the harsh environments found in
utility substations and industrial facilities. Though functionally similar to
commercial modems, the MIU includes special features that make it
particularly well suited for utility and industrial applications:
Environment: The MIU has been designed specifically for use in
harsh environments. In addition to an extended
temperature range (-40 to +85º C), the MIU includes
surge, shock, vibration, and safety features superior
to those of conventional commercial modems.
Power Supply: The MIU can be powered from a broad range of AC
and DC power supplies, such as an auxiliary supply
(eg; 12VDC) from another piece of equipment,
125VDC from a station battery or a standard
120VAC.
Low Power: The MIU dial modem can be configured to enter into
a “power down” mode. In this mode, an MIU will
consume only a small fraction of its active power
while waiting for either controller or telephone
activity.

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 4
Industrial: The MIU is packaged in a rugged, compact, non-
metallic (ABS) enclosure. Designed for unmanned
locations, the MIUs do not include the array of
pushbuttons and LEDs normally associated with
consumer-type modems. Configuration is by dip
switches and/or software (“AT”) commands.
Standard industrial connectors for data, analog and
power interfaces allow reliable interconnection to
other industrial components.

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 5
3. GENERAL PRODUCT SPECIFICATIONS
Dimensions: 5.3 x 4.0 x 1.375 inches
Weight: 1 lb
Voltage Supply: Standard Model: 40 to 270VDC
40 to 270VAC, 50/60Hz
LV Model (Suffix “-LV”): 9 to 36VDC
Current Requirements: (See Section 4 for Power Down Modes)
MIU2.4:
12VDC 24VDC 125VDC 120VAC 220VAC
65mA 27mA 7.5mA 6.5mA 5.5mA
MIU9.6:
12VDC 24VDC 125VDC 120VAC 220VAC
115mA 57mA 11mA 10mA 9mA
MIU14.4:
12VDC 24VDC 125VDC 120VAC 220VAC
160mA 69mA 14mA 12mA 9mA
MIU28.8:
12VDC 24VDC 125VDC 120VAC 220VAC
205mA 125mA 16mA 15mA 11mA
Surge Protection: Power Supply: 8kVrms
Analog Line: 5kVac (MIU2.4 & 9.6)
3.75kVac (MIU14.4 & 28.8)
Digital Line: ESD ± 10kV
Operating Temperature: -40 to +85 deg C
Operating Humidity: 0 to 90% (non-condensing.)
Storage Temperature: -55 to 100 deg C

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 6
4. POWER MODES
Mode Description Power
Consumption
Power On Factory Setting: Full power is always
available to the modem.
See Section 3
Sleep If the modem is on hook for a
predetermined period (PE2400 = 5
seconds; PE2496, PE14.4 & PE28.8 =
software configured: Set S24 to desired
delay in seconds), it will drop to a low
current mode).
The modem will instantly “wake up” to
full power by either an incoming ring
signal or any transmit data (TxD) signal.
Approx. 6mA
Power Down If the modem is on hook for 30 seconds,
it will automatically turn “off”.
The modem will automatically turn “on”
to full power within 400ms of receiving a
DTR signal or an incoming call.
Approx. 20µA
The power mode is set by a dip switch on the Pony Express Modem Module
inside the MIU case. Factory default is Power On mode. Other modes are set at
the factory before shipment if requested. Other modes can be set in the field ~
call Telenetics for an instruction sheet.

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 7
5. MODEM SPECIFICATIONS
MIU2.4 MIU9.6 MIU14.4 MIU28.8
Standards V.22bis
V.22
Bell212A
Bell 103
V.22bis
V.22
Bell212A
Bell 103
V.32bis
V.32
V.22bis
V.22
Bell212A
Bell 103
V.34
V.32bis
V.32
V.22bis
V.22
Bell212A
Bell 103
Modem Line
Speed
(Asynch)
2400bps
1200bps
300bps
2400bps
1200bps
300bps
14400bps
9600bps
4800bps
2400bps
1200bps
300bps
28800bps
19200bps
14400bps
9600bps
4800bps
2400bps
1200bps
300bps
DTE Rates
above Modem
Line Speeds
-19200bps
9600bps
4800bps
57600bps
38400bps
19200bps
115200bps
57600bps
38400bps
19200bps
Error
Correction &
Data
Compression
- MNP 2,3,5
& 10
V.42
V.42bis
MNP 2,3,5
& 10
V.42
V.42bis
MNP 2,3,5
& 10
V.42
V.42bis

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 8
6. POWER CONNECTIONS

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 9
7. SERIAL DATA PORT PIN-OUTS

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 10
8. DIP SWITCH SETTINGS
Not Applicable

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 11
9. LED INDICATOR
The MIU has a single LED that will indicate the following conditions...
4Blinking: POWER ON
4Steady: MODEM CONNECTED (CARRIER DETECT)
10. AUTO RESET FEATURE
The dial-up modem modules inside your MIU include an “Auto Reset”
feature: If the modem configuration is lost for any reason, it can be
restored by dialing the modem and allowing it to ring 4 to 6 times.
The Auto Reset feature is enabled and disabled by a dip switch on the
modem module. Your MIU will have been shipped with the Auto Reset
mode active, unless otherwise specified at the time of ordering. Please
consult Telenetics if you wish to open up your MIU to disable Auto
Reset.
11. AUTO DIAL FEATURE
The dial-up modem modules inside your MIU include a software
configured “Auto Dial” feature: Command AT\D1 will enable Auto
Dial: When DTR goes from an OFF to ON condition, and \D1 is set, the
modem will auto dial the phone number stored in location & Z0 (up to 45
digits).
Command \D0 (default) will disable the Auto Dial feature.

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 12
12. OUTLINE DRAWING & MOUNTING

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 13
13. MODEM CONFIGURATION
Telenetics dial and leased line modems are based upon Rockwell
chipsets. These chipsets contain Rockwell’s “AT” command set.
A summary of the Rockwell command set for your MIU modem is
provided in Book 2.
Unless otherwise specified at the time of order, your modem will have
left the Telenetics factory in the configuration detailed on the following
pages.
The Telenetics factory configuration differs from the Rockwell default
configuration as follows...
&C0 Rockwell Default Carrier Detect (CD) always ON.
&C1 Telenetics Factory Carrier Detect (CD) only ON
when modem connected (on hook)
S0=0 Rockwell Default Auto-Answer OFF
S0=1 Telenetics Factory Auto-Answer on first ring
You can review the configuration of your modem by entering AT&V
<CR>.
You can restore the Rockwell factory configuration by entering
AT&F&W

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 14
14. FACTORY CONFIGURATION ~ MIU2.4
ACTIVE PROFILE:
B1 E1 L2 M1 Q0 V1 X4 Y0 &C1 &D0 &G0 &J0 &L0 &P0 &Q0
&R0 &S0 &X0 &Y0 S00:001 S01:000 S02:043 S03:013 S04:010
S05:008 S06:002 S07:030 S08:002 S09:006 S10:014 S12:050
S14:AAH S16:00H S S18:000 S21:00H S22:76H S23:15H S25:005
S26:001 S27:40H S28:00H
STORED PROFILE 0:
B1 E1 L2 M1 Q0 V1 X4 Y0 &C1 &D0 &G0 &J0 &L0 &P0 &Q0
&R0 &S0 &X0 S00:001 S14:AAH S18:000 S21:00H S22:76H
S23:17H S25:005 S26:001 S27:40H S28:00H
STORED PROFILE 1:
B1 E1 L2 M1 Q0 V1 X4 Y0 &C0 &D0 &G0 &J0 &L0 &P0 &Q0
&R0 &S0 &X0 S00:000 S14:AAH S18:000 S21:00H S22:76H
S23:17H S25:005 S26:001 S27:40H S28:00H
TELEPHONE NUMBERS
&Z0=
&Z1=
&Z2=
&Z3=

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 15
14. FACTORY CONFIGURATION ~ MIU9.6
ACTIVE PROFILE:
B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D2 &G0 &J0 &K3
&Q5 &R1 &S0 &T5 &X0 &Y0 S00:001 S01:000 S02:043 S03:013
S04:010 S05:008 S06:002 S07:050 S08:002 S09:006 S10:014
S11:095 S12:050 S18:000 S25:005 S26:001 S36:007 S37:000
S38:020 S44:020 S46:138 S48:007 S95:000
STORED PROFILE 0:
B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D2 &G0 &J0 &K3
&Q5 &R1 &S0 &T5 &X0 S00:001 S02:043 S06:002 S07:050
S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S36:007
S37:000 S40:168 S41:195 S46:138 S95:046
STORED PROFILE 1:
B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D2 &G0 &J0 &K3
&Q5 &R1 &S0 &T5 &X0 S00:001 S02:043 S06:002 S07:050
S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S36:007
S37:000 S40:168 S41:195 S46:138 S95:000
TELEPHONE NUMBERS:
0= 1=
2= 3=

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 16
14. FACTORY CONFIGURATION ~ MIU14.4
ACTIVE PROFILE:
B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D2 &G0 &J0 &K3
&Q5 &R1 &S0 &T5 &X0 &Y0 S00:001 S01:000 S02:043 S03:013
S04:010 S05:008 S06:002 S07:050 S08:002 S09:006 S10:014
S11:095 S12:050 S18:000 S25:005 S26:001 S36:007 S37:000
S38:020 S44:020 S46:138 S48:007 S95:000
STORED PROFILE 0:
B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D2 &G0 &J0 &K3
&Q5 &R1 &S0 &T5 &X0 S00:001 S02:043 S06:002 S07:050
S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S36:007
S37:000 S40:168 S41:195 S46:138 S95:046
STORED PROFILE 1:
B1 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D2 &G0 &J0 &K3
&Q5 &R1 &S0 &T5 &X0 S00:001 S02:043 S06:002 S07:050
S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S36:007
S37:000 S40:168 S41:195 S46:138 S95:000
TELEPHONE NUMBERS:
0= 1=
2= 3=

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 17
14. FACTORY CONFIGURATION ~ MIU28.8
ACTIVE PROFILE:
B0 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D0 &G2 &J0 &K3
&Q5 &R1 &S0 &T4 &X0 &Y0 S00:001 S01:000 S02:043 S03:013
S04:010 S05:008 S06:002 S07:030 S08:002 S09:006 S10:014
S11:255 S12:050 S18:000 S25:005 S26:001 S36:007 S37:000
S38:020 S46:138 S48:007 S95:000
STORED PROFILE 0:
B0 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D0 &G2 &J0 &K3
&Q5 &R1 &S0 &T4 &X0 S00:001 S02:043 S06:002 S07:030
S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S36:007
S37:000 S40:105 S41:003 S46:138 S95:000
STORED PROFILE 1:
B0 E1 L1 M1 N1 Q0 T V1 W0 X4 Y0 &C1 &D0 &G2 &J0 &K3
&Q5 &R1 &S0 &T4 &X0 S00:001 S02:043 S06:002 S07:030
S08:002 S09:006 S10:014 S11:095 S12:050 S18:000 S36:007
S37:000 S40:105 S41:003 S46:138 S95:000
TELEPHONE NUMBERS:
0= 1=
2= 3=

MIU Installation, Operation & Diagnostics Edition: March 30, 1998 Page 18
15. DIAGNOSTICS
The following pages provide software and hardware techniques for
diagnosing communication problems and thereby isolating the problem at
either the local modem, the remote modem or the interconnecting line.
The following AT&Tn commands form part of the CCITT V.54 protocol
and can be used for diagnostic testing.
Note: &Tn commands can only be used when the modem is configured
for &Q0 <CR> (unbuffered/direct asynchronous mode).