Telestream PRISM MPX2-25 Manual

PRISM MPX2-25
Media Analysis Platform
Installation and Safety Instructions
071-3738-00

PRISM MPX2-25 Installation and Safety Instructions
ii
Copyright © 2020 Telestream, LLC and its Affiliates. All rights reserved. TELESTREAM is a registered trademark of
Telestream, LLC. All other trade names referenced are the service marks, trademarks, or registered trademarks of their
respective companies.
Telestream products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TELESTREAM is a registered trademark of Telestream, LLC.
Contact Telestream
Telestream, LLC
848 Gold Flat Road
Nevada City, CA 95959
USA
For product information, sales, service, and technical support:
Worldwide, visit www.telestream.net/telestream-support/video/support.htm to find contacts in your area.
Warranty
Telestream on behalf of itself and its Affiliates (“Telestream”) warrants that this product will be free from defects in materials and workmanship for a

PRISM MPX2-25 Installation and Safety Instructions
iii
period of one (1) year from the date of shipment. If any such product proves defective during this warranty period, Telestream, at its option, either will
repair the defective product without charge for parts and labor, or will provide a replacement in exchange for the defective product. Parts, modules
and replacement products used by Telestream for warranty work may be new or reconditioned to like new performance. All replaced parts, modules
and products become the property of Telestream.
In order to obtain service under this warranty, Customer must notify Telestream of the defect before the expiration of the warranty period and make
suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service
center designated by Telestream, with shipping charges prepaid. Telestream shall pay for the return of the product to Customer if the shipment is to a
location within the country in which the Telestream service center is located. Customer shall be responsible for paying all shipping charges, duties,
taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Telestream
shall not be obligated to furnish service under this warranty a) to repair damage resulting from attempts by personnel other than Telestream
representatives to install, repair or service the product; b) to repair damage resulting from improper use or connection to incompatible equipment; c) to
repair any damage or malfunction caused by the use of non- Telestream supplies; or d) to service a product that has been modified or integrated with
other products when the effect of such modification or integration increases the time or difficulty of servicing the product.
THIS WARRANTY IS GIVEN BY TELESTREAM WITH RESPECT TO THE PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR
IMPLIED. TELESTREAM AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. TELESTREAM’S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND
EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TELESTREAM AND ITS VENDORS WILL NOT BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TELESTREAM OR THE
VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
[W2 – 15AUG04]

PRISM MPX2-25 Installation and Safety Instructions
iv
TELESTREAM SOFTWARE LICENSE AGREEMENT
THE PROGRAM, OR PROGRAMS, ENCODED OR INCORPORATED WITHIN EQUIPMENT OR ACCOMPANYING THIS
AGREEMENT, IS FURNISHED SUBJECT TO THE TERMS AND CONDITIONS OF THIS AGREEMENT. RETENTION OF THE
PROGRAM FOR MORE THAN THIRTY DAYS OR USE OF THE PROGRAM IN ANY MANNER WILL BE CONSIDERED
ACCEPTANCE OF THE AGREEMENT TERMS. IF THESE TERMS ARE NOT ACCEPTABLE, THE UNUSED PROGRAM AND ANY
ACCOMPANYING DOCUMENTATION SHOULD BE RETURNED PROMPTLY TO TELESTREAM FOR A FULL REFUND OF THE
LICENSE FEE PAID. (FOR INFORMATION REGARDING THE RETURN OF PROGRAMS ENCODED OR INCORPORATED WITHIN
EQUIPMENT, CONTACT THE NEAREST TELESTREAM SALES OFFICE.)
DEFINITIONS
"Telestream" means Telestream, LLC, a Delaware limited liability company, and its Affiliates , or the local Telestream legal entity
that is supplying the equipment. "Program" means the Telestream software product (executable program and/or data) enclosed with
this Agreement or included within the equipment with which this Agreement is packed. "Customer" means the person or
organization in whose name the Program was ordered.
LICENSE
Customer may:
1. Use the Program on a single machine at any one time; and
2. Copy the Program for archival or backup purposes, provided that no more than one (1) such copy is permitted to exist at any one
time. Each copy of the Program made by Customer must include a reproduction of any copyright notice or restrictive rights
legend appearing in or on the copy of the Program as received from Telestream.
Customer may not:
1. Use the Program on more than one machine at any one time;
2. Transfer the Program to any person or organization outside of Customer or the corporation of which Customer is a part without
the prior written consent of Telestream, except in connection with the transfer of the equipment within which the programs are
encoded or incorporated;
3. Export or re-export, directly or indirectly, the program, any associated documentation, or the direct product thereof, to any country
to which such export or re-export is restricted by law or regulation of the United States or any foreign government having
jurisdiction without the prior authorization, if required, of the Office of Export Administration, Department of Commerce,
Washington, D.C. and the corresponding agency of such foreign government;
4. Modify the Program, create derivative works, or merge the Program with another program;
5. Reverse compile or disassemble the Program for any purpose, beyond the extent that such activity is expressly permitted by
applicable open source licenses or applicable law notwithstanding this limitation; or
6. Copy the documentation accompanying the Program.
For Programs designed to reside on a single-machine and support one or more additional machines, either locally or remotely,
without permitting the Program to be transferred to an additional machine for local execution, the additional machines shall be
considered within the definition of "single machine." For programs permitting the Program to be transferred to an additional machine
for local execution, a separate license shall be required for each such machine with which the Program may be used. Title to the
Program and all copies thereof, but not the media on which the Program or copies may reside, shall be and remain with Telestream
or others for whom Telestream has obtained a respective licensing right. Customer shall pay when due all property taxes that may
now or hereafter be imposed, levied or assessed with respect to the possession or use of the Program or this license and shall file
all reports required in connection with such taxes. If the Program or any related documentation is acquired by or for an agency of the
U.S. Government, the Program and documentation
shall be considered “commercial computer software” or “commercial computer software documentation” respectively, as those terms
are used in 48 CFR §12.212, 48 CFR §227.7202, or 48 CFR §252.227-7014, and are licensed with only those rights as are granted
to all other licensees as set forth in this Agreement.

PRISM MPX2-25 Installation and Safety Instructions
v
THE PROGRAM MAY NOT BE USED, COPIED, MODIFIED, MERGED, OR TRANSFERRED TO ANOTHER EXCEPT AS EXPRESSLY
PERMITTED BY THESE TERMS AND CONDITIONS. UPON TRANSFER OF ANY COPY, MODIFICATION, OR MERGED PORTION
OF THE PROGRAM, THE LICENSE GRANTED HEREIN IS AUTOMATICALLY TERMINATED WITH RESPECT TO THE PARTY THAT
TRANSFERS THE PROGRAM.
TERM
The license granted herein is effective upon acceptance by Customer, and shall remain in effect until terminated as provided herein.
The license may be terminated by Customer at any time upon written notice to Telestream. The license may be terminated by
Telestream or any third party from whom Telestream may have obtained a respective licensing right if Customer fails to comply with
any term or condition and such failure is not remedied within thirty (30) days after notice hereof from Telestream or such third party.
Upon termination by either
party, Customer shall return to Telestream or destroy, the Program and all associated documentation, together with all copies in any
form.
LIMITED WARRANTY
The Program is provided "as is" without warranty of any kind, either express or implied. Telestream does not warrant that the
functions contained in the Program will meet Customer's requirements or that the operation of the Program will be uninterrupted or
error-free.
TELESTREAM AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. LIMITATION OF LIABILITY, IN NO EVENT SHALL TELESTREAM OR OTHERS FROM WHOM
TELESTREAM HAS OBTAINED A LICENSING RIGHT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING OUT OF OR CONNECTED WITH CUSTOMER'S POSSESSION OR USE OF THE
PROGRAM, EVEN IF TELESTREAM OR SUCH OTHERS HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
THIRD-PARTY DISCLAIMER
Except as expressly agreed otherwise, third parties from whom Telestream may have obtained a licensing right do not warrant the
program, do not assume any liability with respect to its use, and do not undertake to furnish any support or information relating
thereto.
GENERAL
This Agreement contains the entire agreement between the parties with respect to the use, reproduction, and transfer of the
Program. Neither this Agreement nor the license granted herein is assignable or transferable by Customer without the prior written
consent of Telestream. This Agreement and the license granted herein shall be governed by the laws of the state of California. nAll
questions regarding this Agreement or the license granted herein should be directed to the nearest Telestream Sales Office.

vi
PRISM MPX2-25 Installation and Safety Instructions
Table of Contents
Important product compliance & safety information..........................................................................................................................vii
Preface ............................................................................................................................................................................................xiv
Installation ......................................................................................................................................................................................... 1
Initial product inspection ............................................................................................................................................................ 1
Accessories ............................................................................................................................................................................... 2
Operating requirements............................................................................................................................................................. 4
Equipment rack installation........................................................................................................................................................ 5
Rear panel connectors............................................................................................................................................................... 6
SFP module installation ............................................................................................................................................................. 8
Power-on and power-off procedures ......................................................................................................................................... 9
Operation......................................................................................................................................................................................... 11
Front panel controls and connectors ....................................................................................................................................... 11
Display elements ..................................................................................................................................................................... 12
Methods of operation............................................................................................................................................................... 13

PRISM MPX2-25 Installation and Safety Instructions
vii
Important product compliance & safety information
United States of America Compliance Notices
Class A Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15, Subpart B of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Caution
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Safety
UL 61010-1: 2012 R4.16: Safety Requirements for Electrical Equipment for Measurement, Control, and
Laboratory Use - Part 1: General Requirements.
Environmental
Perchlorate Materials: this product contains one or more type CR lithium batteries. According to the state
of California, CR lithium batteries are classified as perchlorate materials and require special handling.
See www.dtsc.ca.gov/hazardouswaste/perchlorate for additional information.
Canada Compliance Notices
Department of Communications Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio-noise emissions from a digital
apparatus as set out in the Radio Interference Regulations of the Canadian Department of
Communications. This Class A digital apparatus complies with Canadian ICES-003.
Reglement sur le brouillage radioelectrique du Quadstere des Communications
Cet appareil numerique respecte les limites de bruits radioelectriques visant les appareils numeriques de
classe A prescrites dans le Reglement sur le brouillage radioelectrique du Quadstere des Communications
du Canada. Cet appareil numerique de la Classe A est conforme a la norme NMB-003 du Canada.
Safety
CAN/CSA-22.2 NO. 61010-1-12 + Gil + Gl2:: Safety Requirements for Electrical
Equipment for Measurement, Control, and Laboratory Use - Part 1: General
Requirements.
Sécurité
CAN / CSA-22.2 NO. 61010-1-12 + Gil + Gl2 :: Exigences de sécurité pour l'électricité
Matériel de mesure, de contrôle et d'utilisation en laboratoire - Partie 1: Généralités

viii
Exigences.
European Union and European Free Trade Association (EFTA) Compliance
Notices
This equipment may be operated in the countries that comprise the member countries of the European
Union and the European Free Trade Association. These countries, listed in the following paragraph, are
referred to as The European Community throughout this document:
AUSTRIA, BELGIUM, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND,
FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG,
MALTA, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN,
UNITED KINGDOM, !CELANO, LICHTENSTEIN, NORWAY, SWITZERLAND
Declaration of Conformity
Marking by the “CE” symbol indicates compliance with the Essential Requirements of the EMC Directive of
the European Union 2014/30/EU
This equipment meets the following conformance standards:
Safety
EN 61010-1: Safety Requirements for Electrical Equipment for Measurement, Control, and Laboratory Use
- Part 1: General Requirements
Low Voltage Directive 2014/35/EU
Emissions
EN 55032: 2012 + AC: 2013, CISPR 32: 2015, EN 61000-3-2: 2014, EN 61000-3-3: 2013
Immunity
EN 55103-2: 2009, EN 61000-4-2: 2009,
EN 61000-4-3: 2006 + Al: 2008 + A2: 2010, EN 61000-4-4: 2004 + Al: 2010,
EN 61000-4-5: 2006, EN 61000-4-6: 2009, EN 61000-4-11: 2004
Environments: E2
Warnings
Warning! This is a Class A product. In a domestic environment, this product may cause radio interference,
in which case, the user may be required to take appropriate measures.
Achtung! Dieses ist ein Gerat der Funkstorgrenzwertklasse A. In Wohnbereichen konnen bei Betrieb
dieses Gerates Rundfunkstorungen auftreten, in welchen Fallen der Benutzer fur entsprechende
Gegenmal3nahmen verantwortlich ist.
Attention! Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de creer
des interferences radioelectriques, ii appartiendra alors a l?utilisateur de prendre les mesures specifiques
appropriees.
Notes:
1. For Compliance with the EMC standards listed here, high quality shielded interface cables should be used.
2. Emissions which exceed the levels required by this standard may occur when this equipment is connected
to a test object.
Environmental Compliance
This section provides information about the environmental impact of the product.
Product end-of-life handling
Observe the following guidelines when recycling an instrument or component:

PRISM MPX2-25 Installation and Safety Instructions
ix
Equipment recycling
Production of this equipment required the extraction and use of natural resources. The equipment may
contain substances that could be harmful to the environment or human health if improperly handled at the
product's end of life. To avoid release of such substances into the environment and to reduce the use of
natural resources, we encourage you to recycle this product in an appropriate system that will ensure that
most of the materials are reused or recycled appropriately.
This symbol on the product or its packaging indicates that this product complies with the applicable
European Union requirements according to Directives 2012/19/EU and 2006/66/EC on waste electrical
and electronic - equipment (WEEE) and batteries.
It also indicates that this product must not be disposed of with your other household waste. Instead, it is
your responsibility to dispose of your waste equipment by handing it over to a designated collection point
for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your
waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled
in a manner that protects human health and the environment. For more information about where you can
drop off your waste for recycling, please contact your local authority, or where you purchased your
product.
Battery Recycling
This product may contain a rechargeable battery, which must be recycled or disposed of properly. Please
properly dispose of or recycle the battery according to local government regulations.
Transporting Batteries or products with Batteries in them
The capacity of the lithium ion secondary battery shipped with this product is under 100 Wh. The lithium
content of the installed primary battery is under 1 g. Each battery meets the applicable requirements of UN
Manual of Tests and Criteria Part Ill Section 38.3. Battery quantity is under the limit for shipment according
to Section II of the relevant Packing Instructions from the IATA Dangerous Goods Regulations. Consult
your air carrier for applicability and determination of any special lithium battery transportation
requirements.
Restriction of Hazardous Substances
This product is classified as an industrial monitoring and control instrument, and is not required to comply
with the substance restrictions of the RoHS 3 Directives 2011 /65/EU and EU 2015/863 until July 22, 2021.
This product does, however, comply with the RoHS 2 Directive 2011/65/EU.
Korea Compliance Statement

x
Taiwan Compliance Statement
Japan Compliance Statement
Important Safety Information
This manual contains information and warnings that must be followed by the user for safe operation and to keep the
product in a safe condition.
To safely perform service on this product, see the Service safety summary that follows the General safety summary.
General Safety Summary
Use the product only as specified. Review the following safety precautions to avoid injury and prevent damage to this
product or any products connected to it. Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow generally accepted safety procedures in
addition to the safety precautions specified in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove the cover for repair, maintenance, or
adjustment.
Before use, always check the product with a known source to be sure it is operating correctly.
While using this product, you may need to access other parts of a larger system. Read the safety sections of the other
component manuals for warnings and cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the responsibility of the assembler of the
system.
To Avoid Fire or Personal Injury
Use proper power cord: Use only the power cord specified for this product and certified for the country of use. Do not

PRISM MPX2-25 Installation and Safety Instructions
xi
use the provided power cord for other products.
Ground the product: This product is grounded through the grounding conductor of the power cord. To avoid electric
shock, the grounding conductor must be connected to earth ground. Before making connections to the input or output
terminals of the product, ensure that the product is properly grounded. Do not disable the power cord grounding
connection.
Power disconnect: The power cord disconnects the product from the power source. See instructions for the location. Do
not position the equipment so that it is difficult to operate the power cord; it must remain accessible to the user at all
times to allow for quick disconnection if needed.
Observe all terminal ratings: To avoid fire or shock hazard, observe all rating and markings on the product. Consult the
product manual for further ratings information before making connections to the product. Do not apply a potential to any
terminal, including the common terminal, that exceeds the maximum rating of that terminal.
Do not operate without covers: Do not operate this product with covers or panels removed, or with the case open.
Hazardous voltage exposure is possible.
Avoid exposed circuitry: Do not touch exposed connections and components when power is present.
Do not operate with suspected failures: If you suspect that there is damage to this product, have it inspected by
qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged or operates incorrectly. If in doubt about
safety of the product, turn it off and disconnect the power cord. Clearly mark the product to prevent its further operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical damage and replace when damaged.
Do not use probes or test leads if they are damaged, if there is exposed metal, or if a wear indicator shows.
Examine the exterior of the product before you use it. Look for cracks or missing pieces.
Use only specified replacement parts.
Do not operate in wet/damp conditions: Be aware that condensation may occur if a unit is moved from a cold to a warm
environment.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry: Remove the input signals before you clean the product.
Provide proper ventilation: Refer to the manual's installation instructions for details on installing the product so it has
proper ventilation.
Slots and openings are provided for ventilation and should never be covered or otherwise obstructed. Do not push
objects into any of the openings.
Provide a safe working environment: Always place the product in a location convenient for viewing the display and
indicators.
Be sure your work area meets applicable ergonomic standards. Consult with an ergonomics professional to avoid stress
injuries.
Use only the Telestream rackmount hardware specified for this product.
Service Safety Summary
The Service safety summary section contains additional information required to safely perform service on the product.
Only qualified personnel should perform service procedures. Read this Service safety summary and the General safety
summary before performing any service procedures.
To avoid electric shock: Do not touch exposed connections.

xii
Do not service alone: Do not perform internal service or adjustments of this product unless another person capable of
rendering first aid and resuscitation is present.
Disconnect power: To avoid electric shock, switch off the product power and disconnect the power cord from the mains
power before removing any covers or panels, or opening the case for servicing.
Use care when servicing with power on: Dangerous voltages or currents may exist in this product. Disconnect power,
remove battery (if applicable), and disconnect test leads before removing protective panels, soldering, or replacing
components.
Verify safety after repair: Always recheck ground continuity and mains dielectric strength after performing a repair.
Terms in the Manual
These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could result in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in damage to this product or other
property.
Terms on the Product
These terms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read the marking.
WARNING indicates an injury hazard not immediately accessible as you read the marking.
CAUTION indicates a hazard to property including the product.
Symbols on the Product
When this symbol is marked on the product, be sure to consult the manual to find out the nature of the potential hazards
and any actions which have to be taken to avoid them. (This symbol may also be used to refer the user to ratings in the
manual.)
The following symbol(s) may appear on the product:
General Safety Product Specific Statements
Use the product only as specified. Review the following safety precautions to
avoid injury and prevent damage to this product or any products connected to it.
Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow
generally accepted safety procedures in addition to the safety precautions specified
in this manual. The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove
the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is

PRISM MPX2-25 Installation and Safety Instructions
xiii
operating correctly.
This product is not intended for detection of hazardous voltages.
Use personal protective equipment to prevent shock and arc blast injury where
hazardous live conductors are exposed.
When incorporating this equipment into a system, the safety of that system is the
responsibility of the assembler of the system.
WARNING. To prevent injury or death, power off the instrument and disconnect it from line voltage before
cleaning.
WARNING. To reduce the risk of fire and shock, ensure that the mains supply voltage fluctuations do not
exceed 10% of the operating voltage range.
WARNING. In the instrument, only the line conductor is fused for over-current protection. The fuse is internal
and not user replaceable. Do not attempt to replace the fuse. If you suspect the fuse has blown, return the unit
to an authorized service center for repair.
CAUTION. To reduce risk of fire and shock, use the certified power cord provided with the product.
CAUTION. Damage to the instrument can occur if this instrument is powered on at temperatures outside the
specified temperature range.
CAUTION. To prevent static damage to the SFP module, if you remove the SFP module from the instrument,
always transport the SFP module in a anti-static bag or container.

xiv
Preface
This manual describes how to install the PRISM Media Analysis Platform and provides basic safety and operating
information. Detailed operating information is available in the user manual. A complete list of PRISM documentation is
provided in this manual. (See the section Documentation.)
Product description
The PRISM Media Analysis Platform provides flexible options and field-installable upgrades to monitor a diverse variety of
SDI and IP statistics as well as video and audio content. The comprehensive feature set, along with an intuitive and simplified
graphical presentation of IP statistics, including video quality and diagnostic information, enables engineers to ensure the
delivery of superior QoS levels in an increasingly complex broadcast environment involving compressed / uncompressed
video transmission through SDI/IP signal paths. PRISM is an ideal solution for monitoring SDI/IP hybrid environments
including master control rooms, production studios, OB vans, and signal contribution/distribution centers.
Features and benefits
A comprehensive analysis and monitoring tool for a hybrid IP / SDI broadcast systems that provides system evaluation
for long term system quality monitoring and reporting
All-in-one instrument within a 1RU full rack-width platform
Extensive IP monitoring solution for SMPTE 2022-6, 2110, PTP, and RTP streams
Graphical displays that show the traffic present in the 10/25G Ethernet link, allowing engineers to understand what is on
their network and to easily select the stream of interest
Select a stream to view and monitor the content using the Picture, Waveform, and Audio applications, and listen
to audio with headphones for conformance monitoring
Detect IP packet errors, monitor the packet inter arrival time (PIT) and time stamped delay factor (TS-DF) to allow
engineers to observe issues that may cause intermittent loss of Video, Audio or Data
Monitor PTP trend graphs to ensure proper IP system setup for robust sync system
Telestream patented timing display showing the relative timing of the input signal and PTP reference that makes
facility timing easy
1 PPS output when the instrument is locked to a PTP reference
Seamless switching to ensure proper SMPTE 2022 and 2110 redundant system operation
API to control PRISM from system management software
Multipoint or remote site monitoring allowing one engineer to quickly respond to issues from multiple points in the system
Optional 10/25GbE line rate packet capture for offline analysis
Optional SDI and ST2110 IP signal generators for testing new or changing facility configurations
NMOS IS-04 / IS-05 support for network discovery and connection management

PRISM MPX2-25 Installation and Safety Instructions
xv
Documentation
Table 1: Product documentation
Availability
Document
Manual type
Description
Print
Web
Installation
User
Describes how to install the
√
√
and Safety
instrument and provides basic safety
Instructions
and operating information
User Manual
Primary User
Provides detailed operating
√
information
Release Notes
Release Notes
Describes the new features,
√
improvements, and limitations of the
instrument firmware
Rackmount
Field Install
Describes how to install the
√
√
Slides and
Instructions
instrument in a 19” equipment rack
Rails Installation
Instructions
Searching for documents
The fastest way to find a document on the Telestream website is to go to http://www.telestream.net/video/resources.htm#Literature
click on the product name PRISM and you’ll see a list of document choices.
Conventions used in this manual
These icons may be used throughout this manual.
Sequence Step Front panel
power
Connect power Network SVGA USB

PRISM MPX2-25 Installation and Safety Instructions
1
Installation
Initial product inspection
Inspect the product when you receive your instrument:
1. Inspect the shipping carton for external damage, which may indicate damage to the instrument.
WARNING. To prevent injury or damage to the instrument, do not carry the PRISM monitor by the small handles on the
front sides of the instrument. These handles are for pulling the instrument out of a rackmount installation and are not
intended to be used for carrying the instrument.
2. Remove the PRISM monitor from the shipping carton, and then check that the instrument has not been damaged in
transit. Prior to shipment the instrument is thoroughly inspected for mechanical defects. The exterior should not have
any scratches or impact marks.
NOTE. Save the shipping carton and packaging materials for instrument repackaging in case shipment becomes necessary.
3. Verify that the shipping carton contains the instrument, the standard accessories, and any optional accessories that
you ordered. See the section Accessories.
4. Verify that all of the product options you ordered are installed:
a. After you install and power-on the instrument, touch or click the Settings icon.
b. Touch or click the Utilities bar.
c. Touch or click the Options bar.
d. The display will list all installed product options (for example, MP2-IP-MEAS). The display will read “None” if no
options are installed.
Exterior cleaning
The instrument exterior was inspected for debris when it was shipped. If necessary, you can clean the exterior of the
instrument.
WARNING. To prevent injury or death, power off the instrument and disconnect it from line voltage before cleaning.
Clean the exterior surfaces of the chassis with a dry lint-free cloth or a soft-bristle brush. If any dirt remains, use a cloth or
swab dipped in a 75% isopropyl alcohol solution. Use a swab to clean narrow spaces around controls and connectors. Do
not use abrasive compounds on any part of the instrument that may be damaged by it.
CAUTION. Avoid the use of chemical cleaning agents that might damage the plastics used in the instrument. Use only
deionized water when cleaning the front-panel buttons. For the rest of the instrument, use a 75% isopropyl alcohol solution
as a cleaner and rinse with deionized water. Before using any other type of cleaner, consult your Telestream service
center or representative.

2
Accessories
Table 1: Standard and optional accessories
Accessory
Std.
Opt.
Part number
Installation and Safety Instructions
√
071-3739-00
Power cord See the section, International power cords.
√
NA
SFP and transceiver modules:
SD/HD/3G Optical (1310 nm) SDI SFP transmitter module (to be
installed into SDI SFP+ cage for optical SDI loop through output)
√
MP-SFP Opt. 3GTO
SD/HD/3G DIN SDI SFP transmitter module (to be installed into SDI
SFP+ cage for SDI loop through output with DIN coaxial connector)
√
MP-SFP Opt. 3GTD
SD/HD/3G HDBNC SDI SFP transmitter module (to be installed into
SDI SFP+ cage for SDI loop through output with HDBNC coaxial
connector)
√
MP-SFP Opt. 3GTH
10G Ethernet short range (850 nm) transceiver module (to be
installed into SFP+ cage)
√
MP-SFP Opt. 10GESR
10G Ethernet long range (1310 nm) transceiver module (to be
installed into SFP+ cage)
√
MP-SFP Opt. 10GELR
25G Ethernet short range (850 nm) transceiver module (to be
installed into SFP+ cage)
√
MP-SFP Opt. 25GESR
25G Ethernet long range (1310 nm) transceiver module (to be
installed into SFP+ cage)
√
MP-SFP Opt. 25GELR
Rackmount Slides and Rails Kit 1
√
MPX2-10 RACK
Dual external 9" touch screen rackmount displays for use with
customer-supplied MPX2 unit
√
MPX2-DUALDSP
Cable kits:
HD-BNC to BNC adapter cables (package of 3)
√
MP-CBL Opt.
HDBNC-BNC
Cable kit for MPX2-DUALDSP dual external touch screen.
√
MP-CBL Opt. DUALDSP
1 The rackmount kit includes the Rackmount Slides and Rails Kit Instructions, part number 071-3706-xx.

PRISM MPX2-25 Installation and Safety Instructions
3
International power cords. Your instrument was shipped with one of the power cord options. Power cords for use in
North America are UL listed and CSA certified. Cords for use in areas other than North America are approved by at least one
authority acceptable in the country to which the product is shipped.
Opt. A0 – North America power cord
Opt. A1 – Universal EUR power cord
Opt. A2 – United Kingdom power cord
Opt. A3 – Australia power cord
Opt. A4 – 240 V, North America power cord
Opt. A5 – Switzerland power cord
Opt. A6 – Japan power cord
Opt. A10 – China power cord
Opt. A11 – India power cord
Opt. A12 – Brazil power cord
Opt. A99 2 – No power cord
2 When ordering the A99 option, it is the responsibility of the end user to ensure that a certified power cord, for the country or
region it is installed, is used with this instrument.
CAUTION. To reduce risk of fire and shock, use the certified power cord provided with the product.

4
Operating requirements
This section provides the environmental and power operating requirements for the instrument. See the PRISM Specifications
and Performance Verification Technical Reference for additional information on product environmental and power
specifications.
Environmental operating requirements
Check that the location of your installation has the proper operating environment as listed in Table 2.
CAUTION. Damage to the instrument can occur if this instrument is powered on at temperatures outside the specified
temperature range.
Table 2: Environmental requirements
Parameter
Description
Temperature
Operating
0 °C to +40 °C
Non
Operating
–20 °C to +60 °C
Humidity
Operating
20% to 80% relative humidity (% RH) at up to +40 °C, non-condensing
Non
Operating
5% to 90% relative humidity (% RH) at up to 40 °C and derated linearly to 45% RH at
60 °C, non-condensing
Altitude
Operating
To 3,000 m (10,000 feet)
Maximum operating temperature decreases 1 °C each 300 m above 1.5 km
Non
Operating
To 12,000 m (40,000 feet)
Cooling
Internal fans provide forced air circulation. Do not block ventilation openings.
Bare
Instrument
To ensure proper airflow, there must be at least 2 inches of clearance on both sides of
the instrument, at least 2 inches of clearance from the rear of the instrument, and at
least a 1/2 inch of clearance from the top of the instrument.
Rackmount
Kit
Use only the Rackmount Slides and Rails Kit, MPX2-10 RACK, to install this
instrument in an equipment rack. To ensure proper airflow when installing the
instrument in a closed rack with solid walls, there must be at least 2 inches of clearance
from both sides of the instrument chassis to the rack side walls, at least 3 inches of
clearance from the rear of the instrument to the rack's back wall, and at least a 1/2 inch
of clearance from the top of the instrument to another installed instrument. The rack
intake air to the side vents must not exceed 40 °C.