Telesystem Poly Edge Series User manual

1
Hook switch
Holds the handset and ends calls.
2
Line keys
Select a phone line, view calls on a line or quickly call a favorite contact.
Note: Edge B10 and edge B20 phones have two-line keys. Edge B30 phones
have four-line keys
3
Back Key
Return to the previous screen
4
Status indicator
Alerts you to changes in the phones status such as missed calls voicemails
and call status
5
Page Key
Enables you to navigate between virtual line keys
6
Softkeys
Select context-sensitive keys that display along the bottom of screen.
7
Home key
Display the Home screen from other screens or display the lines and calls
screen from the home screen
8
Navigation
keys/select key
Scroll through information or options displayed on the phones screen or
select field of displayed data
9
Headset key
Place and receive calls through a headset.
Quick Reference Guide
Poly Edge Series Device
| 1.888.808.6111 | www.telesystem.us 8.3.22

10
Speakerphone
key
Place and receive calls using
11
Mute key
Mute or unmute the microphone during an active call
12
Dialpad
Enter numbers, letters, and special characters. Use the Dialpad keys to
select menu items that have index numbers.
13
Volume key
Adjust the volume of the handset, headsets, speaker, and ringer.
14
Transfer key
Transfer an active call to a contact
15
Hold key
Hold an active call or resume a held call
Placing Calls Place calls on Edge B Series IP phones in numerous ways
Place a Call Make basic calls by using the handset, speakerphone, or headset.
Procedure » Do one of the following:
• Lift the handset from the cradle, enter the number, and press the Dial softkey.
• Enter a number using the dial pad, then press the speakerphone button.
• Enter a number using the dial pad, then press the headset button.
Answering Calls
When you receive an incoming call, you can choose to answer the call-in various ways, including
answering calls automatically and answering a call while you’re already in a call.
Answer an Incoming Call
When you receive an incoming call, the phone rings and the Call screen displays. Answer the incoming
call using a variety of methods.
Do one of the following:
• Pick up the handset.
• Press the speakerphone button.
• Press the headset button.
• Press the call key to which the incoming call is assigned.
• Press the Answer softkey.
Answer a Call When in a Call
When you’re in an active call and an incoming call arrives on the same or a different line, a call waiting
tone beeps and the Incoming Call screen displays.
Do one of the following:
• Press the Answer softkey.
• Press the call key to which the incoming call is assigned. The active call goes on hold, and the
incoming call becomes active.
Holding and Resuming Calls
When you’re in a call, place an active audio call on hold and resume the call.
| 1.888.808.6111 | www.telesystem.us 8.3.22

Hold a Call
While a call is connected, place the call on hold.
• Press the Hold softkey. This holds only the highlighted call on the screen.
• Press the Hold feature key. This holds all calls that are in a holdable state.
Resume a Call View and resume a held call
• Press the Resume softkey. This resumes only the highlighted call on the screen.
• Press the call key that hosts the call to resume. This resumes the call only if it is in the holding
state.
End a Call
End active calls at any time.
To end a held call, resume the call and then end it.
1. On the Calls screen, highlight the call.
2. Press the End softkey.
Enable Do Not Disturb
Enable Do Not Disturb (DND) when you don’t want calls to interrupt you. Procedure:
1. Do Not Disturb.
2. Press the Enable softkey.
Transferring Calls
Transfer a call to another contact and choose the transfer type you want to use for the call.
1. Select a highlighted entry on the Calls screen.
2. Do one of the following:
a. Press the Trnsfr softkey.
b. Press the Blind Transfer softkey.
Cancel a Transfer
If a contact doesn’t answer the transfer or if you want to remain speaking with the contact on your line,
cancel the transfer before it completes.
Do one of the following:
• Select Home.
• Press Back .
The call doesn’t transfer and becomes active.
| 1.888.808.6111 | www.telesystem.us 8.3.22

Call Park and Call Retrieve
To park a call, while on the call, blind transfer the caller to one of the available call park orbit
extensions.
For example, extension 901 (blind transfer to extension 901)
To retrieve the parked call, dial 96 plus the orbit extension where the call is parked. For
example, a call parked on extension 901 you would dial *96901 and then dial
Conference Calls
When you initiate a conference call, you can manage conference participants, join calls into a
conference, or split your conference into individual calls.
Start a Conference Call
The phone supports five-way conferencing using local bridging. All connected parties are available after
you start the conference call.
1. Call a contact.
2. When the contact answers, press the Conference softkey.
3. Call additional contacts.
4. When the contacts answer, highlight the held call on the Calls screen and select Cf now.
| 1.888.808.6111 | www.telesystem.us 8.3.22