Nortel 1987 User manual

Voice Messaging
User Guide
© 1987, 1988, 1989, 1990, 1991, 1992, 1993, 1994, 1996, 1998 Northern Telecom
All rights reserved
Information is subject to change since Northern Telecom reserves the right, without notice, to make changes in equipment
design or components as progress in engineering or manufacturing methods may warrant.
Touch tone is a trademark of Bell Canada.
P0875935
Standard 1.0 January 1998
Printed in U.S.A.
Product release MM12
MMUI
(ARTWORK TO BE ADDED)
Voice Messaging
User Guide

Voice Messaging is an electronic voice messaging
system that gives you a convenient and
dependable way to communicate with people both
inside and outside your organization. Voice
Messaging answers your calls when you are on or
away from your phone, and also allows you to
◆compose, edit, and send messages
◆forward and reply to messages
◆create personalized lists for sending messages
◆dial by name instead of by mailbox number
◆set a date and time for message delivery
◆set up remote notification schedules
Voice Messaging gives you confidence that all
your incoming and outgoing messages will be
handled pleasantly and efficiently.
Welcome to Voice Messaging
1

Help ...................................................................................................4
Your Voice Messaging numbers.........................................................4
Introduction to Voice Messaging.......................................................5
Voice Messaging at a glance............................................................6-7
Logging in..........................................................................................8
Changing your password....................................................................9
Recording your name (personal verification)......................................9
Recording external, internal, and temporary greetings.....................10
Playing your messages......................................................................11
Replying to messages........................................................................12
Calling the sender ............................................................................13
Forwarding messages........................................................................13
Thru dialing .....................................................................................14
Assigning a custom operator............................................................14
Express messaging............................................................................15
Name addressing..............................................................................15
Composing messages ..................................................................16-17
Checking and editing your messages................................................18
Distribution lists...............................................................................19
Tagging messages........................................................................20-22
Remote notification ....................................................................22-25
32
Contents
Notes
P0875935

You can get help at any time while using Voice Messaging. The help is
context-sensitive. This means that when you press the help key, you are
told which commands are available for that feature.
To get help while using Voice Messaging, press
General help
Message command help
Mailbox command help
8
7
4
How to use this guide
This guide explains how to use
Voice Messaging. Familiarize
yourself with the frequently used
procedures such as logging in,
playing your messages, and
recording your greetings. Then
explore the many convenient
features available with Voice
Messaging.
In this guide, each section contains
a brief explanation, followed by
numbered steps telling you what to
do. The results of steps you take are
shown on the right in italic text,
with system responses in quotation
marks.
Mailbox
Your electronic mailbox receives
your calls and stores your messages,
and also stores your password and
recorded greetings. When you log
in to Voice Messaging, you are
accessing your mailbox so that you
can use the features described in
this guide. Your system
administrator will assign you a
mailbox number.
Password
Your personally assigned password
provides security for your mailbox
and its contents. All your
interaction with Voice Messaging is
private and confidential; no one else
has access to your mailbox. When
you enter your password, the
numbers do not show on the
telephone display.
Prompts
Voice Messaging guides you with
audible prompts at each step. The
prompts tell you what to do next, or
what options are available, so that
you don’t have to remember every
step. You can interrupt a prompt by
pressing the key for the next step.
Access numbers
You activate a Voice Messaging
feature by dialing its access number.
These numbers are provided by
your system administrator and
should be posted near your phone.
Features
If you want to use a feature
described in this guide but you
cannot activate it, check with your
system administrator. Either
your organization did not acquire
that feature, or it may be available
but not activated at your mailbox.
Message waiting indication
Voice Messaging has message
waiting indication (MWI) that
notifies you when you receive a new
message. The message waiting
indicator on your phone lights up or
flashes, or you hear a special dial
tone when you pick up the handset.
Associated functions
Voice form and voice menu services
may be available. The capability to
back up and restore messages and
personal distribution lists may also
be available. Check with your
system administrator.
Introduction to Voice Messaging
5
Help
Keep a record of important Voice Messaging user numbers.
Do not show your password here.
Your Voice Messaging numbers
System access #.................................
Mailbox #..........................................
Express messaging #.........................
Name dialing #.................................
Name addressing prefix ...................
Open network prefix.........................
Nonuser prefix..................................
Prefixes for other network sites........
...........................................................
...........................................................
...........................................................
...........................................................
...........................................................
...........................................................

6
Voice Messaging at a glance
6 7
123
6
9
0
*
#
Skip
backward
Call sender
5
8
Main commands
Mailbox commands
7
13
456
789
0#
2
Internal
greeting
External
greeting
Cancel/
exit
*
Mailbox greetings
Greeting
help
13
456
789
0#
2
Remote
notification
Change
operator
Cancel/
exit
*
Options
help
Mailbox options
Play Skip
forward
Message
commands
Next
message
Mailbox
commands
13
456
789
*
#
Log in
2
0
Mailbox
options
Greetings
Mailbox
help
Log off
Password
change
Distribution
lists Go to a message
Personal
verification
Cancel/
exit
123
456
789
#
Urgent Standard
0
Private
Message options
Acknow-
ledge Timed delivery
Cancel/
exit
Options
help
*
82
70
80
7
8
4
123
456
789
#
Reply Play
envelope
0
Message
options
Reply all
Send
Message
help
*
Message commands
Compose Delete/
restore
Cancel/
exit
Stop/
exit
Help
Attendant/
thru dial
Previous
message Record
Forward Economy
Temporary
greeting
123
456
789
#
Decrease
speed
0
*
Playback options
Increase
speed
2
Decrease
speed
2

Logging in means accessing your mailbox in the Voice Messaging system so
that you can play your messages and use all the other Voice Messaging features.
You can log in from any touch tone phone.
9
To log in from your own phone
8
Logging in
1. Dial the Voice Messaging access
number. (You may be able to
access Voice Messaging by
pressing the message key on your
phone.)
2. Press £ .
3. Enter your password, then press
£ .
When you are away from your own
phone, you can access your mailbox
from any other touch tone phone.
1. Dial the Voice Messaging access
number.
2. Enter your mailbox number, then
press £ .
3. Enter your password, then press
£ .
After you have called a Voice
Messaging user and left a message,
you can log in to Voice Messaging
without hanging up.
1. After you have finished leaving
your message, press £ .
2. Press °⁄ .
3. Follow the steps for logging in.
Autologin is an option available on
some mailboxes. See your system
administrator.
You hear a prompt asking you to enter
your mailbox number.
“Password?”
You see dashes instead of your password.
Then you hear the mailbox summary.
You hear a prompt asking you to enter
your mailbox number.
“Password?”
You see dashes instead of your password.
Then you hear the mailbox summary.
“Recording stopped.” You are still
connected to Voice Messaging.
“Message left. Mailbox?”
To log in from another phone
To log in after leaving a message
Autologin
For security reasons, you should change your password from the one you were first
assigned. After that, you can change your password as often as required. Help keep
your mailbox secure by choosing passwords that are not easily discovered.
Personal verification records your name and other details such as your title or
extension number. Your personal verification is used in your greetings and
outgoing messages, in name dialing, and in remote notification announcements.
Changing your password
1. While logged in to Voice
Messaging, press °› .
2. Enter a new password; press £ .
Your password may be from 4 to
16 numbers or letters, except the
characters £ and • .
3. Enter the new password again,
then press £ .
4. Enter your old password, then
press £ .
If your password expires, follow the
steps for changing a password.
“Password change. Please enter your new
password, followed by number sign.”
“Please enter your new password again,
followed by number sign.”
You see dashes instead of numbers if you
have a display phone.
“To confirm the change, please enter your
old password, followed by number sign.”
“Your password has been changed.”
1. While logged in to Voice
Messaging, press °· .
2. Press fi to record. Wait for the
tone, then record your name and,
if you wish, your title or extension
number.
3. Press £ to end the recording.
4. When you have finished recording,
you can play your name and
rerecord it if you wish.
◆To play your name, press ¤ .
◆To rerecord, press fi to record
while at the beginning of your
name. Record your name and press
£ to end the recording.
“The personal verification is (name).”
Or, “There is no name for personal
verification of mailbox (number).”
Recording begins.
“The personal verification is (name).”
The recorded name plays.
The new recorded name will replace the
old one.
Recording your name (personal verification)
To change your password
To record a personal verification

Callers from outside your organization hear your external greeting; callers
within your organization hear your internal greeting. All callers hear your
temporary absence greeting if you record one.
To record your greeting
11
10
Recording external, internal, and temporary greetings
1. While logged in to Voice
Messaging, press °¤ .
2. Press ⁄ for external greeting, ¤
for internal greeting, or ‹
for
temporary greeting.
If you want to hear the current
greeting, press ¤ .
3. Press fi to record. Wait for the
tone before you start to speak.
4. Press £ to end the recording.
5. When you have finished recording,
you can play the greeting, rerecord
it, delete it, set the expiry date for a
temporary greeting, or exit.
◆To play the greeting you recorded,
press ¤ .
◆To rerecord the greeting, press fi
while at the beginning of the
greeting. Record the new greeting
and press £ to end the recording.
◆To delete one of your greetings,
press ‡fl
at the greeting. (You
cannot delete the standard system
greeting.)
◆To set the expiry date for your
temporary greeting, press ·
.
Enter the month, day, and time,
pressing £ after each entry.
For the current month or day, press
£
only. For the standard expiry
time of 12:01 a.m. with any future
date, press £ for time.
Pressing £££ sets “no expiry.”
◆To exit, press › .
“For your external greeting, press 1. For
your internal greeting, press 2. For your
temporary greeting, press 3.”
The current greeting plays.
Recording begins.
“Recording stopped.”
“To play the greeting, press 2.
To rerecord it, press 5. To set the expiry
date, press 9. To exit, press 4.” (Expiry
date is for temporary greetings only.)
The new greeting plays.
The new recording will erase the old one
from the place where you started to
rerecord.
If you delete your external greeting, your
callers hear the standard system greeting.
If you delete your internal greeting, your
callers hear the external greeting or the
system greeting. If you delete your
temporary greeting, callers hear the
external, internal, or system greeting.
If you do not set an expiry date, or if you
press # for all three settings, your
temporary greeting will remain in effect
until you delete it.
You return to your messages.
Your phone may have a message-waiting light to indicate new messages, or you
may hear a special dial tone when you pick up the handset. When you play your
messages, new messages play first, followed by previously played messages.
To play your messages
Playing your messages
1. After logging in, listen to the
mailbox summary.
2. Listen to the first message
envelope, or go to Step 3. (If you
have the Autoplay feature, your
messages will play automatically.)
3. Press ¤ to play the message.
While the message or its envelope
is playing, you can perform these
functions:
◆To skip back, press ⁄ .
◆To skip forward, press ‹ .
◆To play the message faster, press
¤‹ ; to play the message slower,
press ¤⁄ .
You can increase the message speed
to the maximum, then decrease it to
normal speed.
◆To pause, press £ ;
to continue, press ¤ .
◆To go to the next message, press fl .
◆To go to the previous message,
press › .
◆To play the message envelope,
press ‡¤ .
◆To go to a specific message, press
°fl , (message number), and £ .
◆To delete a message, press ‡fl .
You can restore a deleted message
(within the current session only) by
pressing ‡fl again.
You hear the number of new messages
you have, and if any of them are urgent.
You hear the sender’s name, with the
date and time of the message.
The message plays.
Message playback moves back 5 seconds.
Message playback moves ahead 5 seconds.
If you delay pressing the ⁄ or ‹ longer
than 11/2 seconds, you skip back or
forward instead of changing speed.
You cannot play a message slower than
normal speed.
Message playback stops.
Message playback resumes.
The next message plays.
The previous message plays.
The message envelope plays.
The specified message plays.
Your played messages may be
automatically deleted on a schedule set
by your Voice Messaging system. Ask
your system administrator about backing
up and restoring messages.

After listening to a message, you can automatically place a call to the sender of
the message, if the sender is known to Voice Messaging.
You can record a reply to a message sender, and send your reply to all the other
recipients of the message, if they are known to Voice Messaging.
12
Calling the sender
1. After listening to the message,
press · to call the sender.
2. Speak to the sender or leave a
message.
3. When you have finished your call,
hang up.
“Calling (sender’s extension number or
name).”
You can forward a message to another mailbox, to a distribution list, or to a
person with no voice mail (a nonuser). You can also record an introduction to
the original message.
1. After hearing the message, press
‡‹ to forward.
2. Enter the mailbox number, phone
number, or distribution list to
which you want to forward the
message, then press £ . Repeat
this step for any other mailbox
numbers, phone numbers, or
distribution lists. End by pressing
£ .
3. To record an introduction, press
fi , wait for the tone, then speak.
End the recording by pressing £ .
To edit or tag your reply, see
“Checking and editing your
messages” on page 18, and
“Tagging messages” on page 20.
4. To send the message, press ‡· .
“Forwarding message (number). Enter a
list of mailboxes.”
You hear the name or mailbox number,
or both, or the distribution list number.
Recording begins.
“Recording stopped.”
“Message sent.”
13
Replying to messages
1. After listening to the message,
press ‡⁄ to reply to the sender.
2. When you are ready, press fi to
record your reply. Wait for the
tone, then begin recording.
3. When you have finished recording,
press £ .
To edit or tag your reply, see
“Checking and editing your
messages” on page 18, and
“Tagging messages” on page 20.
4. To send the message, press ‡· .
1. If you want to play the list of
recipients to whom your reply will
be sent, press ‡¤ .
2. Press ‡› to reply to all
recipients.
3. To record and send your reply,
repeat steps 2 to 4 above.
“Reply to (sender’s mailbox number or
name).” VoiceMessagingautomatically
addresses your reply to the sender.
Recording begins.
“Recording stopped.”
“Message sent.”
You hear the contents of the message
envelope, containing the list of
recipients.
“Reply all. To (sender’s mailbox
number or name).” Voice Messaging
automatically addresses your reply to all
recipients.
To reply to the sender
To send a reply to all recipients
To call the sender
To forward a message
Forwarding messages

Express messaging is a fast method of leaving a message in another Voice
Messaging mailbox without logging in to your own mailbox to compose and
send the message.
While you are logged in to Voice Messaging, you can make a call without
hanging up. Ask your system administrator if thru dial is available in your
system.
Express messaging
1. Dial the express messaging access
number.
2. Enter the mailbox number of the
person for whom you are leaving
the message, then press £ .
To use a name instead of a
mailbox number, see “Name
addressing” on this page.
3. Wait for the tone, then record.
To edit or tag your message, see
“Checking and editing your
messages” on page 18, and
“Tagging messages” on page 20.
4. Hang up.
“Express messaging. To mailbox?”
“(Name or mailbox number.) Please
leave a message after the tone.”
To send an express message
You can use name addressing for addressing a message, for creating a
distribution list, or for express messaging, by spelling the name on your
telephone keypad.
1. When Voice Messaging prompts
you for a mailbox number, enter
the name addressing prefix. (If you
don’t know the prefix, press • .)
2. Spell the last name, then the first.
For Q, press 7; for Z, press 9.
For example, to reach Bob Quinn,
dial 78466262. You can stop
spelling as soon as the system
announces a match.
If you don’t know the complete
name, enter the first few letters,
then press £ .
“Name found: (name).”
If you entered a partial name, the
system lets you select from a list of
possible matches for the name.
15
Thru dialing
To place a thru dial call
You can set up your mailbox to connect callers to another number. This allows
you to offer your callers the option of leaving a message or speaking to one of
your assistants or colleagues.
Assigning a custom operator
In your greeting, you can tell callers to
press zero after the tone if they wish
to speak to someone in your absence.
1. While logged in to Voice
Messaging, press °‚ for
mailbox options.
2. Press ⁄ to change the number.
3. Enter the new custom operator
number, then press £ .
“Mailbox options.”
A prompt tells you the current custom
operator number.
“The operator assistance number has
been changed to (number).”
14
To assign a custom operator
To address by name
1. While logged in to Voice
Messaging, press ‚ , followed by
the phone number you want to call.
2. Press £ .
1. While logged in to Voice
Messaging, press ‚ , then enter
the name dialing access number.
(If you don’t know the number,
press ‚• instead.)
2. Spell the last name, then the first.
For Q, press 7; for Z, press 9. For
example, to reach Bob Quinn, dial
78466262. You can stop spelling as
soon as the system announces a
match and places the call.
If you don’t know the complete
name, enter the first few letters,
then press £ .
If you pause for more than two seconds
you will be connected to a revert number.
If a pause is necessary, press *.
Your call will be placed.
“Name found: (name).”
If you entered a partial name, the
system lets you select from a list of
possible matches for the name.
To thru dial using a name
Name addressing

If this option is available on your system, you can address messages to other sites
(networks), to other voice mail systems (open networks), and to recipients with
no voice mail (nonusers). Ask your system adminstrator for the required prefixes.
You can compose a message to one or more people or distribution lists, then
edit the message if necessary, and send it when you are ready. You address your
message before recording it.
To address a message to a user at another network site
17
To address and send a message
16
Composing messages (continued)
1. To address the message to a
mailbox at another site, enter the
network prefix followed by the
mailbox number, then press £ .
Repeat this step for each
additional mailbox.
1. To address the message to an open
network mailbox, enter the open
network prefix followed by the
system access phone number, then
press £ .
Enter the system access number in
the normal format for a local or
long-distance number.
2. Enter the mailbox number, then
press £ .
Repeat these steps for each
additional mailbox.
1. Your system may allow you to
send messages to people with no
voice mail. Enter the nonuser prefix
if required, followed by the person’s
phone number, then press £ .
When you send a message to a
nonuser, Voice Messaging calls the
person’s phone and states that there is
a message from you. Voice Messaging
may tell the recipient which key to
press to hear the message, or the
message may play automatically.
The recipient responds by pressing
fi to record, £ to stop recording,
and ¤ to play.
“Compose. Enter a list of mailboxes.”
“(Site), (mailbox number).”
“Enter the mailbox number for this open
network user, followed by number sign.”
“Open network user (mailbox number)
at (system access number).”
“Phone number: (number).”
“Hello. You have a message from
(personal verification or mailbox
number).” The message plays. “You
may record your reply at the sound of
the tone. When you are finished, just
hang up.” The record tone plays.
Composing messages
1. While logged in to Voice
Messaging, press ‡fi to
compose a message.
2. Enter the first address (mailbox
number, name address, distribution
list number, network user, open
network user, ornonuser number),
then press £ .
Continue to enter numbers
followed by £ until you have
finished, then press £ again.
To use a name address instead of
a mailbox number, see “Name
addressing” on page 15.
3. Press fi to record. Wait for the
tone, then record your message.
End the recording by pressing £ .
To edit or tag the message before
sending it, see “Checking and
editing your messages” on page 18,
and “Tagging messages”on page 20.
4. To send the message, press ‡· .
1. To cancel the last mailbox number
or distribution list number you
entered, press ‚£ .
Repeat this step for each number
you want to cancel, erasing entries
one at a time. After you have
pressed the final £ , you cannot
cancel any numbers.
“Compose. Enter a list of mailboxes.”
“(Name or mailbox/list/phone number).”
“To begin recording, press 5. To end
recording, press number sign.”
Recording begins.
“Recording stopped.”
“Message sent.”
“Address (mailbox number) canceled.”
To cancel an address entry
To address a message to a nonuser
To address a message to an open network user

A distribution list saves you time when you are sending a message to a group of
addresses. In Personal Distribution Lists, you can add, delete, and search for
numbers. System Distribution Lists are supplied by your system administrator.
Before you send a message which you have recorded, you can check it and edit
it if required.
To create a personal distribution list
19
To edit your messages
18
Distribution lists
You can create up to nine personal
distribution lists, each containing up
to 99 entries.
1. While logged in to Voice
Messaging, press °fi .
2. Enter a number from 1 to 9 to
identify this list, then press £ .
3. Press fi to create the list.
4. Enter the first address (mailbox
number, name address, network
user, open network user, or non-
user number), then press £ .
To delete a number or name after
you enter it, press ‚£ .
5. When the list is complete,
press £ .
1. Press °fi .
2. Enter the distribution list number,
then press £ .
◆Press ¤ to play the list.
◆Press fi to add numbers. Enter
each number, then press £ . When
the list is complete, press £ .
◆Press fl to find a number in the
list. Enter the number, then press
£ . If the number is in the list,
you can delete it by pressing
‡fl . If the number is not in the
list, you can add it by pressing fi .
◆To delete an entire list, press
‡fl . You can restore it by
pressing ‡fl again immediately
after deleting it.
◆To exit, press › .
“Distribution list.”
“Distribution list (number). (Number)
addresses.”
“Compose distribution list.”
“(Name/mailbox/phone number).”
“Address (number) canceled.”
“End of list.”
“Distribution list.”
“Distribution list (number). (Number)
addresses.”
“Distribution list (number). (Number)
addresses.”
“Add to distribution list.”
“Find address?”
“Name/mailbox/phone number. Found.”
“Deleted.”
“(Number) is not in the list.”
“Added.”
“The distribution list has been deleted.”
Ask your system administrator about
backing up and restoring lists.
You return to your messages.
Checking and editing your messages
◆To play your message, press ¤ .
◆To skip back, press ⁄ .
◆To skip forward, press ‹ .
◆To play the message faster, press
¤‹ ; to play the message slower,
press ¤⁄ .
You can increase the message speed
to the maximum, then decrease it to
normal speed.
◆To pause, press £ ;
to continue, press ¤ .
◆To erase the message and rerecord,
press fi while at the beginning of
the message. Wait for the tone,
then record. Press £ to end the
recording.
◆To add to the end of the message,
press fi while at the end of the
message. Wait for the tone, then
record. Press £ to end the
recording.
◆To rerecord part of the message,
press fi while at the place in the
message where you want to start.
Wait for the tone, then record.
Press £ to end the recording.
◆To delete the message entirely,
press ‡fl .
The message plays.
Message playback moves back 5 seconds.
Message playback moves ahead 5 seconds.
If you delay pressing the ⁄ or ‹ longer
than 11/2 seconds, you skip back or
forward instead of changing speed.
You cannot play a message slower than
normal speed.
Message playback stops.
Message playback resumes.
The new message records over the old
one.
“Recording stopped.”
The new recording is added.
“Recording stopped.”
The new message records where you
start.
“Recording stopped.”
“Message deleted.”
To play, edit, or delete a personal distribution list

When you create a message you can tag it to indicate that you want it handled
in a special way. There are six message tagging options. You tag a message before sending it. You can use one or more tags per message, and you can remove and change tags.
To tag a message
21
Message tagging options
20
Tagging messages (continued)
1. After composing a message or
calling and leaving a message,
press ‡‚ .
2. If you compose and record a
message, there are six tagging
options:
For urgent delivery, press ⁄ .
For standard delivery, press ¤ .
For economy delivery, press ‹ .
For private delivery, press › .
For acknowledgment, press fi .
For timed delivery, press fl .
If you call and leave a message, only
urgent and private tags are available.
If you are calling from your mailbox,
acknowledgment is also available.
3. To send the message, press ‡· .
To tag a message without waiting for
the prompt, enter the full number of
the tag. For example, to tag a message
urgent or private
1. Press ‡‚⁄ .
2. Press ‡‚› .
1. Press ‡‚ .
2. Press fl .
3. Enter the month, day, hour, and
minute, following each by £ .
For the current month, day, or
time, press £ only.
4. Press ⁄ for a.m., ¤ for p.m.
5. To send the message, press ‡· .
“Message options.”
“The message has been tagged for
(tag option) delivery.”
“Message sent.”
The urgent tag is confirmed.
The private tag is confirmed.
“Message options.”
“Timed delivery.” “Delivery month?”
“Delivery day?” “Delivery time?”
“Your message has been tagged for
timed delivery (date) (time).”
“Message sent.”
21
Tagging messages
Urgent
Urgent messages are announced
when the recipient logs in. Urgent
messages to other network sites are
batched to be sent at a time defined
by your administrator. They are sent
before standard messages.
Standard
Standard messages addressed to
users at other network sites are
batched to be sent at a time defined
by your administrator.
Economy
Economy message tags are used on
networked systems. Economy
messages are sent to remote sites at
an economical time for long-
distance rates, as defined by your
administrator.
If your system uses a 12-hour
format, see these examples.
For delivery today at 3:00 p.m.
Month #
Day #
Hour, minutes 3#
P.M. 2
For delivery at 8:05 a.m. on
November 15
Month 11#
Day 15#
Hour, minutes 805#
A.M. 1
Private
If a message is tagged private, the
recipient of the message cannot
forward it. Messages tagged private
cannot be sent to open network
sites.
Acknowledge
If you tag a message for
acknowledgment, you receive a
confirmation message when the
recipient plays your message. If the
recipient is an open network user,
the acknowledgment only indicates
that the message was delivered to
the user’s mailbox.
Timed delivery
You can tag a message to be sent at
a specific time on a specific date.
If your system uses a 24-hour
format, see these examples.
For delivery today at 3:00 p.m.
Day #
Month #
Hour, minutes 15#
For delivery at 8:05 a.m. on
November 15
Day 15#
Month 11#
Hour, minutes 805#
Examples of timed delivery
Message tagging shortcut
To specify timed delivery

Remote notification calls the telephone number you have specified and tells you
that a message has been received for you.
Remote notification (continued)
1. Answer a call from remote
notification.
2. Press ⁄ to log in to Voice
Messaging. You can listen to your
messages and use all the other
Voice Messaging commands.
If your remote number is a pager, go
to a telephone to log in.
1. Press ‹ if you wish to turn off
remote notification until the next
time you log in.
When you log in again, the schedule
is automatically reactivated.
“Hello. Voice Messaging has received a
message for (personal verification or
mailbox number).”
“All further remote notification is now
turned off. Good-bye.”
To answer a remote notification call
Plan your schedules before you start to set up remote notification. Complete
charts for each schedule type you set up, and keep them for reference.
Message type for notification ■■Any ■■Urgent
Schedule type ■■Temporary ■■Business days ■■Nonbusiness days
Time period 1
Telephone number(s) Telephone type(s) Start time End time
Time period 2
Telephone number(s) Telephone type(s) Start time End time
Time period 3
Telephone number(s) Telephone type(s) Start time End time
23
To turn off remote notification
Remote notification schedules
The remote notification option informs you of incoming messages by calling
you at a phone number or pager number which you specify.
How remote notification works
22
Before sending a message, you can
remove a tag. Press ‡‚ , then retag.
To retag urgent to standard, press ¤ .
To retag economy to standard, press ¤ .
To remove private tag, press › .
To remove acknowledge tag, press fi .
To remove timed delivery tag, press fl .
“Message options.”
“The message has been tagged for
(tag option) delivery.”
Tagging messages (continued)
To remove a tag
Remote notification
When a new message is deposited in
your mailbox, the remote notification
service informs you. You then log in
to your mailbox to play the message.
If the call is unanswered, or if you do
not log in, remote notification cycles
through your list of numbers until the
call is answered, disabled, or the
maximum number of retry attempts is
reached. If the line is busy, remote
notification continues to retry that
number until the maximum number
of retry attempts is reached.
You can temporarily turn off remote
notification at a number if required.
Message types for notification
You can choose to be notified of all
new messages, or only urgent messages.
Schedule types
You can define up to three remote
notification schedules: business days,
nonbusiness days, and temporary.
Temporary schedules allow you to
override normal schedules. You can
specify the duration of a temporary
schedule, or allow it to automatically
discontinue after one day.
Phone numbers and pagers
You can specify the telephone or pager
number where you want to be notified,
including any dialing prefixes or area
codes. You may define up to 3 phone
numbers per time period in a schedule.
If you use a digital or numeric pager,
you may also enter a callback number
which will be displayed on your pager.
If you use a paging service, you must
specify the personal identification
number (PIN) of your pager.
Deleting notification numbers
You can delete a notification number
by entering ‚£ after selecting a
number to change. If you delete the
only phone number in a time period,
the time period is deleted.
Remote notification time periods
You can define up to three time
periods per schedule. Time periods
within a schedule cannot overlap and
must start and end within the same
day. When you add a new time period,
start and end times are automatically
created and the previously defined
phone numbers are copied to the new
time period. You can then modify the
phone numbers.
Remote notification

You can review, change, or add to the schedules and time periods you have
defined.
To modify remote notification
25
Remote notification (continued)
1. While logged in to Voice
Messaging, press °‚ , then ¤
to access the remote notification
service.
2. Enter the schedule type:
For a temporary schedule, press ⁄ .
For a business day schedule,
press ¤ .
For a nonbusiness day schedule,
press ‹ .
3. Review or change the schedule:
To review schedule settings,
press ¤ .
To change the schedule, press fi .
To turn the schedule on/off,
press ‡fl .
4. To change the schedule, choose a
time period (1, 2, or 3) to add or
change. Choices depend on how
many time periods are currently
set up.
5. Change the phone number for the
time period you chose, or add new
numbers. Choices depend on how
many phone numbers are currently
set up. To continue, press £ .
6. Change the start and end times of
the time period you chose:
To change the start time, press ⁄ .
To change the end time, press ¤ .
To continue, press £ .
7. Choose another time period to
add or change. Choices depend
on how many time periods are
currently set up.
8. To exit, press £ .
“Mailbox options.”
“Remote notification service.”
The schedule type is confirmed.
The current time periods are listed for
you to choose from.
Your choice is confirmed. Then the
current notification phone number(s)
for that time period is listed for you to
confirm or change.
Your change is confirmed. Then the
current start and end times for that
time period are listed for you to confirm
or change.
The time periods already set up are
listed for you to choose from.
The steps above are repeated for each
new time period.
You return to your messages.
You can define up to three remote notification schedules, with up to three time
periods per schedule.
To set up remote notification
24
Remote notification (continued)
1. While logged in to Voice
Messaging, press °‚ , then ¤
to access the remote notification
service.
2. Press › to specify the message
type for notification.
3. Press ⁄ to reset: urgent or any.
4. Enter the schedule type:
For a temporary schedule, press ⁄ .
For a business day schedule, press ¤ .
For a nonbusiness day schedule,
press ‹ .
5. Press fi to start schedule setup.
6. Enter the phone number or pager
access number (including any
dialing prefixes or area codes) at
which you wish to be notified, then
press £ .
7. Enter the number corresponding to
your telephone type:
For a touch tone phone, press ⁄ .
For a tone-only pager, press ¤ .
For a tone/voice pager, press ‹ .
For a digital or numeric pager,
press › .
For a paging service, press fi .
To continue, press £ .
8. Set the start and end times of the
first time period:
To set the start time, press ⁄ .
To set the end time, press ¤ .
To continue, press £ .
9. Add and set other time periods, if
required:
To add another time period, or to
set the duration of a temporary
schedule, follow the prompts.
10. To exit, press £ .
“Mailbox options.”
“Remote notification service.”
Current message notification type
setting is urgent or any.
Current setting is changed.
The schedule type is confirmed.
The notification number is confirmed.
The telephone type is confirmed.
“Callback number?”
“Pager identification number?”
The times are confirmed. You are
offered the choice of making changes.
The settings are confirmed. You are
offered the choice of making changes.

Family Product Manual Contacts Copyright FCC notice Trademarks
Document number Product release Document release Date Publish
Copyright Statement
© 1998 Northern Telecom
All rights reserved
Information is subject to change without notice.
Northern Telecom reserves the right to make changes
in design or components as progress in engineering
and manufacturing may warrant.This equipment has
been tested and found to comply with the limits for a
Class A digital device pursuant to Part 15 of the FCC
rules, and the radio interference regulations of
Industry Canada.These limits are designed to provide
reasonable protection against harmful interference
when the equipment is operated in a commercial
environment.This equipment generates, uses and can
radiate radio frequency energy, and if not installed and
used in accordance with the instruction manual, may
cause harmful interference to radio communications.
Operation of this equipment in a residential area is
likely to cause harmful interference in which case the
user will be required to correct the interference at their
own expense.
SL-1 and Meridian 1 are trademarks of Northern
Telecom.