Telesystem Poly DECT D230 User manual

Available features may vary.
Deployed features are based
on the original order and the system administrator’s
requests for each deployment. Please contact your system
administrator or Telesystem directly to discuss any
additions to the system.
Call Handling Basics
Place a call
Input the phone number or extension then press the green Send button.
For internal extensions, use the extension. For external calls, dial the 10-digit
phone number (no need to dial a 1 for long distance).
Answer a call
When phone is idle:
Press the green Send button or Speaker button to answer a call.
While already on a phone call:
You will hear a call waiting ‘beep’ and see the caller ID of the second caller while
already on a phone call. To answer the second call, press the green Send button.
The first call will go on hold automatically.
To switch between the held and active call, press the Swap soft key.
End a call
Press the red End button.
Mute
Press the Mute button to turn mute on or off during a call.
Hold
To place a call on hold:
Press Options soft key then use navigational buttons to select Hold.
To resume a held call:
Press Options soft key then use navigational buttons to select Resume.
Soft Keys: The function of
these keys will show on
the dynamic screen above
each.
Speaker button: turn
speaker audio on or off
Navigational buttons: Use
the arrows and OK keys
when selecting an option or
scrolling through a list.
While not on a call, the up
and down arrow change
ringer volume.
End button: hangs up call
or cancels current
operation. Press and hold
to power handset on/off.
Send button: use to place
or answer a call.
Mute: mute or unmute
microphone
Redial: immediately
dials the last outbound
call

Advanced Call Handling
Announced Transfer
Announced transfers allow you to talk privately with the person you are
transferring to before completing the transfer.
• Press Options soft key
• Select Transfer
• Input the destination extension or phone number
• Wait for the third party to answer while the first party waits on hold.
o To complete the transfer, press the Transfer soft key.
o To cancel the transfer, press the red End key. The first caller will be
on hold.
Blind Transfer (Unannounced)
Blind transfers pass through the caller ID of the originating caller to the third
party.
• Press Options soft key
• Select Blind Transfer
• Input the destination extension or phone number
• Press Transfer soft key.
Hint: Transfer directly to an extension’s voicemail box by dialing 7 plus the
extension as the destination number.
Conference (Three Way) Call
Conference a third party into your existing phone call using Conference.
• Press Options soft key
• Select Conference
• Input the destination extension or phone number
• Wait for the third party to answer while the first party waits on hold.
o To join the conference together:
§ Options soft key
§ Select Conference.
o To cancel the operation, press the red End key. The first caller will
be on hold.
While on a conference call, pressing the red End button causes all parties to hang
up.
Advanced Features
Voicemail Access
To access the voicemail box of a line on your device:
• Press Menu soft key
• Select Messages
• Select Message Center
• Select the line you want to check
• Follow voice prompts to manage your voicemail.
Call Park
Park is a ‘shared’ hold. A parked call can be accessed by all desk phones at the site.
This feature must be set up by Telesystem in advance.
To park a call:
• Press Options soft key
• Select Call Park
• Enter the park orbit number you want to park upon
• Press Call Park soft key to complete the transfer to park
To retrieve a call from park:
• Press Menu soft key
• Select Parked Call
• Select the park orbit number where your call is waiting
• Press OK (screen will show the caller ID number that is parked in that orbit)
• Press OK again to retrieve the parked call
Call Logs
To access a history of your recent missed, dialed, and received calls of your device:
• Press Menu soft key
• Select Call Logs
Directory
To access up to 100 other extensions in your business group:
• Press Menu soft key
• Select Directory
• Select Enterprise Directory to view list
Note: you can also add your own contacts in the Directory, but this will add the entry
to your own phone only and is not backed up to the server