Telos Vset Operation manual

Telos VSet Desktop
Controller
For use with Telos VX, Hx6, and iQ6 Systems
Installation & User’s Guide
Software Version: 1.0.0 or newer |November, 2018
For use with:
Telos VX, VX Prime, VX Enterprise, VX Prime+, Telos Hx6 Six-Line POTS Talkshow System,
Telos iQ6 Six-Line POTS Telco Gateway
P/N: 1490-00205-001 --- USER MANUAL: VSDC
TelosAlliance.com

User Warnings and Cautions
The installation and service instructions in this manual are for use by qualified personnel only. To avoid
electric shock, do not perform any servicing other than that contained in the operating instructions
unless you are qualified to do so. Refer all servicing to qualified personnel
This instrument has an autoranging line voltage input. Ensure the power voltage is within the specified
range of 100-240VAC. The ~ symbol, if used, indicates an alternating current supply.
This symbol, wherever it appears, alerts you to the presence of uninsulated, dangerous voltage
inside the enclosure – voltage which may be sufficient to constitute a risk of shock.
This symbol, wherever it appears, alerts you to important operating and maintenance instruc-
tions. Read the manual.
CAUTION: HAZARDOUS VOLTAGES
The instrument power supply incorporates an internal fuse. Hazardous voltages may still be present on
some of the primary parts even when the fuse has blown. If fuse replacement is required, replace fuse
only with same type and value for continued protection against fire.
WARNING:
The product’s power cord is the primary disconnect device. The socket outlet should be located near
the device and easily accessible. The unit should not be located such that access to the power cord is
impaired. If the unit is incorporated into an equipment rack, an easily accessible safety disconnect
device should be included in the rack design.
To reduce the risk of electrical shock, do not expose this product to rain or moisture. This unit is for
indoor use only.
This equipment requires the free flow of air for adequate cooling. Do not block the ventilation openings
on the rear and sides of the unit. Failure to allow proper ventilation could damage the unit or create a
fire hazard. Do not place the units on a carpet, bedding, or other materials that could interfere with any
panel ventilation openings.
If the equipment is used in a manner not specified by the manufacturer, the protection provided by the
equipment may be impaired.
USA CLASS A COMPUTING DEVICE INFORMATION TO USER.
WARNING:
This equipment generates, uses, and can radiate radio-frequency energy. If it is not installed and used as
directed by this manual, it may cause interference to radio communication. This equipment complies
with the limits for a Class A computing device, as specified by FCC rules, part 15, subpart j, which are
designed to provide reasonable protection against such interference when this type of equipment is op-
erated in a commercial environment. Operation of this equipment in a residential area is likely to cause
interference. If it does, the user will be required to eliminate the interference at the user’s expense.
Note: objectionable interference to TV or radio reception can occur if other devices are connected to
this device without the use of shielded interconnect cables. FCC rules require the use of shielded cables.

CANADA WARNING:
“This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio
interference regulations of the Canadian department of communications.”
“Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables
aux appareils numériques (de Class A) prescrites dans le règlement sur le brouillage radioélectrique
édicté par le ministère des communications du Canada.”
CE CONFORMANCE INFORMATION:
This device complies with the requirements of the EEC council directives:
♦93/68/EEC (CE MARKING)
♦73/23/EEC (SAFETY – LOW VOLTAGE DIRECTIVE)
♦89/336/EEC (ELECTROMAGNETIC COMPATIBILITY)
Conformity is declared to those standards: EN50081-1, EN50082-1.
Trademarks, Patents, and Licenses
Telos is a trademark of TLS Corp. All other trademarks are the property of their respective holders.
All versions, claims of compatibility, trademarks, etc. of hardware and software products not made by
The Telos Alliance which are mentioned in this manual or accompanying material are informational
only. The Telos Alliance makes no endorsement of any particular product for any purpose, nor claims
any responsibility for operation or accuracy. We reserve the right to make improvements or changes
in the products described in this manual which may affect the product specifications, or to revise the
manual without notice.
This document and its content are copyrighted by TLS Corporation and may not be copied, reproduced,
or distributed in any form without expressed written permission.
Patent information can be found at www.TelosAlliance.com/legal
Updates
Telos VSet Desktop Controller features and operations are determined largely by software. The Telos
Alliance strives to provide the most stable and feature-rich software available. We encourage you to
check for software updates from time to time by visiting our website or by contacting us directly.
Feedback
We welcome feedback on any aspect of our products or this manual. In the past, many good ideas from
users have made their way into software revisions or new products. Please contact us with your
comments or suggestions.

We support you…
By Phone/Fax
You may reach our Telos Support Team in emergencies by calling [phone]. For billing questions
or other non-emergency technical questions, call [phone] between 9:00 AM to 5:00 PM USA
Eastern Time, Monday through Friday.
By Email.
Non-emergency technical support is available at [e-mail].
By Web
The Telos Web site has a variety of information that may be useful for product selection and support. The
URL is https://www.TelosAlliance.com/Telos .
SERVICE
You must contact Telos Alliance before returning any equipment for factory service. We will need your
unit’s serial number, located on the back of the unit. We will issue a return authorization number, which
must be written on the exterior of your shipping container. Please do not include cables or accessories un-
less specifically requested by the Technical Support Engineer. Be sure to adequately insure your shipment
for its replacement value. Packages without proper authorization may be refused. US customers, please
contact Telos Alliance Technical Support at [phone]. All other customers should contact local
representative to make arrangements for service.
Warranty
For the latest Telos Alliance warranty, visit: telosalliance.com/warranty
Register your product
Register your product today to get the full benefits of our warranty, support, and product updates.
telosalliance.com/product-registration/
The Telos Alliance
1241 Superior Ave. Cleveland, OH 44114 USA
[phone]
For Telos Support:
24/7 telephone: [phone]
Email: [email protected]
Web: telosalliance.com/support-request

Table of Contents
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
We support you… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
1 VSet Desktop Controller Anatomy 1
2 Installation 3
Before You Begin…. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connect Your VSet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Assign an IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connect to theTelos System . . . . . . . . . . . . . . . . . . . . . . . . . 5
Select Studio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Select Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
(Vx Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 User Operation 7
Talent and Producer Modes . . . . . . . . . . . . . . . . . . . . . . . . . 7
Line Status Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Line Button Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hold Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Drop Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Next Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Block All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Hx6 & iQ6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Vx Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Take it Easy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4 Menu Button 13
Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Select Show (VX Systems Only) . . . . . . . . . . . . . . . . . . . . . . 13
Mute Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Status and About . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
VSet Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
HTTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Telnet Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
24-Line Mode and Default Fader (VX Systems Only) . . . . . . . . . . . . . 14
Reset to Factory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Engine Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Engine IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Vx Engine List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
User and Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Select Studio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
User Preferences Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Auto Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockless Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Auto Dial Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5 Web Graphical User Interface 17
The Default login is: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Screenshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Firmware Upgrade and Version . . . . . . . . . . . . . . . . . . . . . . . . 18
User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Syslog Server Conguration . . . . . . . . . . . . . . . . . . . . . . . . .19
Warranty 20

Creating the Most Exciting and Engaging
Audio Experiences Imaginable
Congratulations on your new Telos Alliance product!
The gang here at Telos is committed to shaping the future of audio by delivering innovative, intuitive
solutions that inspire our customers to create the most exciting and engaging audio experiences imaginable.
We’re grateful that you have chosen audio tools from Telos® Systems, Omnia® Audio, Axia® Audio,
Linear Acoustic®, 25-Seven Systems®, and Minnetonka Audio®. We’re here to help you make your
work truly shine. We hope that you enjoy your Telos Alliance product for many years to come and won’t
hesitate to let us know if we can help in any way.
The Telos Alliance

Chapter 1 | 1
VSet Desktop Controller Anatomy
1 VSet Desktop Controller Anatomy
1. Number Keypad
2. Menu Button
3. Hook-Flash / Transfer Button
4. Block All Button
5. Screen Hold Button
6. Left Line 1-6 Buttons
7. Left Line 7-12 Buttons
8. Right Line 1-6 Buttons
9. Right Line 7-12 Buttons
10. Top Display
11. Bottom Display
12. Left Hold Button
13. Left Drop Button
14. Right Hold Button
15. Right Drop Button
16. Next Button
17. User Dump GPIO Button

Chapter 2 | 3
Installation
2 Installation
Before You Begin…
Your new Telos VSet controller is designed for fast, intuitive control of Telos VX, iQ6, and Hx6 Talkshow Systems. Please
configure your Telos phone system according the instructions in the User Manual before connecting your VSet to the network.
VSets receive 48-volt power through their Ethernet connection, allowing PoE (Power over Ethernet) to be supplied by
Ethernet switches equipped to provide it. Note that this uses 15.4 watts of your switch’s PoE power. If your Ethernet switch
does not have PoE capability, please use the PoE injector included with your controller. The PoE injector is also required for
non-switched direct connections to the Hx6 Digital Talkshow System.
Connect Your VSet
First, determine whether your system’s Ethernet switch provides PoE. If so, connect one end of the supplied Ethernet cable to
one of your switch’s PoE-enabled ports, and the other to the RJ-45 jack on the underside of the controller.
If your switch does not have PoE capability, connect the included PoE Injector to the switch via the Data In jack. Connect the
VSet controller’s RJ45 jack to the Data & Power Out jack and plug the injector into an AC power outlet.
A direct, non-switched connection between the Hx6 and a VSet is possible without use of a cross-over cable. Standard Ethernet
cables from the Hx6 between the PoE power supply and both the Hx6 and VSet are acceptable.
Grounding
To protect your VSet from static electric discharge and other problems, you will want to make sure the chassis has a good
connection to ground. We have provided a grounding screw on the unit near the RJ-45 connector. We highly suggest
connecting it to your studio’s grounding system.

Chapter 2 | 4
Installation
Assign an IP Address
NOTE: In factory default congurations, the IP addresses between a VSet and an Hx6 should default to
directly compatible settings.
Press the Menu Button and find the Setup option. Press the Line button next to Setup. This will take you to the VSet Setup
Menu.
Press the Left Line Key next to VSet IP Address and use the number keypad to enter an available IP address. When the IP
address is entered, press the line key to the left of the Vset IP Address again to save.
The Star (*) Key is used to enter a dot (.) and the Pound (#) key is used to enter a Backspace.
Then press the Left Line Key next to VSet Netmask and use the number keypad to enter the subnet mask for the network. Press
the line key to the left of the VSet Netmask again to save the subnet mask.
NOTE: Do not assign a Gateway address unless directed to do so by Telos Support.
Press the Menu Button to save settings and exit.

Chapter 2 | 5
Installation
Connect to the Telos System
Press the Menu Button and find the Engine Setup option.
Press the Line Button next to Engine Setup.
Press the Line Button next to Vx Engine List to select from the list of Vx Engines and/or talkshow systems installed on your
network -OR-press the line button next to Engine IP and manually key in the IP address of the Telos hybrid or Vx Engine you
wish to connect to the VSet. The star key is “.” and the pound (#) key is backspace. Press the left line key next to Engine IP to
save the IP address. If the login information of the system has been changed, enter it into the User and Password fields. Default
Username is user and there is no password.
Select Studio
From the Engine Setup Menu, press the left line key next to Select Studio. Select the correct Studio from the Vx Engine or
hybrid. Do this by pressing on the corresponding Line number button.
The Hx6 and iQ6 systems are only capable of managing one studio. Therefore the only choice is Hybrid 1&2

Chapter 2 | 6
Installation
Select Show
(Vx Only)
Since the VX Engine is a multi-studio, multi-show system, once the Studio is selected, you may need to select the Show. Press
the Menu Button to enter the Main Menu and press the left line key next to the item for Select Show. Press the left line key next
to the desired show. Once the Show is selected, the available lines will show as available on the VSet’s display(s).
After this step, your VSet is ready to control calls.
Deselect Show logs the controller out of the current show. This is necessary sometimes when performing maintenance to the
Vx System Configuration.

Chapter 3 | 7
User Operation
3 User Operation
Talent and Producer Modes
Because the VSet Desktop Controller is meant to be the board operator’s interface, the controller is permanently set to Talent
Mode. This means that all lines selected from the line columns will be sent to the corresponding hybrid and that there is no
means for screening calls in Producer mode like on the VSet6 or VSet12 phone-sets.
With the VSet6 and VSet12, certain functions work differently in “Talent” versus “Producer” mode. Therefore, it is important
that your staff understand the difference between these two modes and that the VSet Desktop Controller is Talent Mode
ONLY!
Line Status Display
On the Home Screen, each phone line has a portion of the display that shows symbols and info about the line such as status and
Caller ID:
The Line is ready for incoming or outgoing calls
The Line is Ringing
The Line is On Fader 1
The Line is On Fader 2
The Line is Locked on Fader 1

Chapter 3 | 8
User Operation
The Line is Locked on Fader 2
The Line is on Hold
The Line is on Screened Hold and will be seized when NEXT >> is pressed
The Line is ready for ENBLOC Dialing --- more on that later.
The Line is in use elsewhere, perhaps in another studio. Shhhh…
The Line is Blocked
Line Button Columns
Each line has 2 associated buttons to the left and to the right of the OLED displays. Pressing a left line button puts that line on
Hybrid 1. Pressing the right line button puts that line on Hybrid 2. If a call is already on the air, pressing the button a second
time locks the line, or if already locked, unlocks it. Lines that are locked cannot be dropped or placed on hold. Not to worry,
we’ve made it difficult to accidentally drop a call. A locked or unlocked call can be placed on the opposite Hybrid at any time by
pressing the button from the corresponding column.
The line buttons also have LED lamps within them to provide status indication for the lines in addition to the Line Status
Display. These lamps follow standard 1A2 protocol:
Left & Right ON: Line is in use elsewhere or is blocked
Left ON: Line is in use locally and is on Hybrid 1
Right ON: Line is in use locally and is on Hybrid 2
Both blink 500ms ON, 500ms OFF: Line is ringing in
Both wink 750ms ON, 250ms OFF: Line is on HOLD or SCREENED HOLD
Both columns OFF: Line is idle or unavailable

Chapter 3 | 9
User Operation
Hold Button
Holds a line that is “off hook” and unlocked. If more than one line is on, unlocked, and in the same column, then all of those
lines will be held.
When a call is on hold, the caller will be able to hear the audio that is sent to the POH input of the system. Selecting that line
from either column will take the call out of hold and place it on the corresponding hybrid.
Drop Button
This button drops all calls in a column that are active and unlocked. There are separate drop buttons for the left and right line
columns.
Lock
Normally, placing a call on the hybrid causes any others on the same hybrid to be dropped. If you need to conference two or
more calls on the same hybrid, you can use the lock function. Press an already on-air line button to lock it. The OLED display
will show that the line has been locked. Pressing the button again unlocks the line. Locked calls remain on-the hybrid until
they are unlocked. The Drop and Hold buttons have no effect on a locked line. A call can be switched from one hybrid to the
other without unlocking the line. Simply press line button on the opposite column and the call will stay locked as it switches to
the other hybrid.
Next Button
This button puts the “next” call on Hybrid 1. The NEXT priority is as follows:
1. Longest waiting screened hold
2. Longest waiting hold
3. Longest ringing-in
The Producer VSet can manually override these and assign priority as desired.
When the Next button is used to take a new call, if the current call is not locked, it will be dropped when the new call is placed
on the hybrid. If the line is locked, the new call will be added to the hybrid by the Next button.
Block All
Pressing this button will cause all inactive and ringing lines to be dropped and blocked from handling any calls. Calls on-air, on
the handset, on hold and the fixed lines will not be affected. The usual application for this function is to let you prevent early
callers from getting in on contests until after you’ve made the announcement and released the lines to accept calls.
HOT TIP: As you may know, there have been several lawsuits regarding the“fairness” of radio contests. By
consistently activating the Block All feature before announcing a contest, your sta will reduce the liability
for the station.
When Block All mode is selected, as lines become available, they will automatically “go busy.” Pressing Block All again will
release the lines and allow incoming and outgoing calls.
When Block All is active, the Block All button will illuminate on the VSet Desktop Controller. On other VSet Phone-sets in the
same studio, a small letter ‘B’ will appear in the upper right hand corner of the main screen.
NOTE: Block All will aect any lines that are shared between studios. So if a you are seeing a blocked line
on a VSet that is not in Block All mode, odds are there is a studio in the building that has Block All active.

Chapter 3 | 10
User Operation
Numeric Keypad
This section is used for dialing out either on the handset or on air. The VSet operates differently depending on which system it
is connected to.
PRO TIP: The DTMF“Touch Tones” used by telephones can be easily decoded. When dialing on the air, do
not enter private numbers or passwords without rst turning o the hybrid’s audio on your console or this
private information will be broadcast.
Hx6 & iQ6
When the VSet is used with the Hx6 or the iQ6, the VSet will operate like a normal POTS phone. When a line is selected, dial
tone will be heard. When a number is dialed it will be dialed in real time with DTMF tones.
When the last digit is entered, you will either hear ring-back, busy, or re-order tone (or dead air followed by the operator error
message if you didn’t enter enough correct digits). Hopefully, if you hear ring-back tone, it doesn’t last for too long and the
correct party answers. On with the show!
Vx Engine
When the VSet is used with the Vx Engine, the VSet will operate like a VoIP phone and ENBLOC dialing is used. When a line is
selected, no dial tone is heard and the line will not be seized until the call is executed.
While a number is being composed, the digits will appear in the line info field. During this time, the selected line is blocked and
all other VSets on the network will display the Line as ‘in-use’ to avoid glare and unwanted interruptions.
After a number is entered, the Pound (#) key initiates the connection, similar to a cell-phone. After pressing the Pound (#)
key, you will not hear any DTMF tones, just a short pause and your call will be completed, presuming you entered the correct
digits. There is a timeout function to execute the send command after a predetermined amount of time after the last digit is
dialed. See the Preferences section.
With ENBLOC dialing, you have the opportunity to correct any dialing mistakes by dropping the line and starting over before
executing the call and sending audio to the console. The keypad works during an active call to generate DTMF tones for use
with voice mail, automated attendants, and being obnoxious on the air.
CURIOSITY NOTE: We don’t know why the condition of picking up a line which was about to ring and
getting an incoming call instead of dial tone is called“Glare.” Perhaps it’s because of the looks air sta give
engineers when this happens too often! If you nd out, be sure to let us know.

Chapter 3 | 11
User Operation
Take it Easy
We’ve built a lot of flexibility into the Vx system to support all the sophisticated things you might want to do. But you don’t
have to use all the fancy-pants stuff when you don’t need it and a simpler subset will do.
In the simplest case, when you are a talent supported by a producer, you could just use the NEXT and DROP buttons. You press
the NEXT button to take calls in the sequence determined by your producer and you press the DROP button when you are
finished with your last call and you want to stop taking more.
One step up would have you pressing the Line buttons to select the calls you want, one at a time. Again, when you are finished
taking calls, you would press DROP. You could use the left column Line buttons to talk with callers on the handset.
At the next level, you would use either the Lock function or the dual hybrid capability to take calls.
One recommended application for the dual hybrid function is the “expert caller” scenario where you are
interviewing an expert caller (a doctor and so forth) and you would like to do some Q&A with other callers.
Using the right line column, simply lock the expert on Hybrid 2 and use the left column or the Next button
to take the other calls. The expert caller will never be dropped by accident and will never hear the sync
burst when new calls are taken.