Tennant M17 Series Training manual

IB 9015105 (06- 2017) 1
INSTRUCTION BULLETIN
No. 9015105
Machine: M17
Published: 06- 2017
Rev. 03
NOTE: DO NOT DISCARD the Parts List from the Instruction Bulletin. Place the
Parts List in the appropriate place in the machine manual for future
reference. Retaining the Parts List will make it easier to reorder
individual parts and will save the cost of ordering an entire kit.
NOTE: Numbers in parenthesis ( ) are reference numbers for parts listed in Bill of Materials.
Installation instructions for kit number 9015041
SYNOPSIS:
This kit contains the parts needed to replace standard pod assembly on M17 sweeper scrubbers.
Please follow step-by-step instructions.
SPECIAL TOOLS / CONSIDERATIONS: NONE
(Estimated time to complete: 50 minutes)
PROTECT THE ENVIRONMENT
Please dispose of packaging materials, used machine components
such as batteries and fluids in an environmentally safe way according
to local waste disposal regulations.
Always remember to recycle.
PREPARATION:
1. If steering pod assembly on machine is
operable, connect service computer to the
pod, turn the key to the ON position, start the
Capture application, and note machine
settings. The new steering pod assembly (1)
must be configured to the same settings.
NOTE:If steering pod assembly is completely
inoperable, the machine configuration settings will
need to be set to the optional equipment on the
machine and / or set to the standard default
settings.
2. If steering pod assembly on machine is
operable, record the hours from the hour
meter.
FOR SAFETY: Before leaving or servicing
machine, stop on level surface, turn off
machine, and remove key.
3. Disconnect the battery cable from the
machine.
WARNING: Always disconnect battery
cables from machine before working on
electrical components.
4. Remove the access panel from the machine.
Set the access panel and all hardware aside.
INSTALLATION:
1. Disconnect the main wire harness from the
steering pod assembly. (Fig. 1)
FIG. 1

IB 9015105 (06- 2017)2
FRONT
Steering
column
assembly
Loosen socket set
screws (Qty. 2)
Steeringwheel
Replace existing
steering pod assembly
with new steering pod
assembly (1)
Bearing plate
Thrust washers
(Qty. 2)
Note: Steering wheel / steering column assembly do not need
to be removed from machine when replacing standard panel
assembly. These items are shown disassembled to better
show part locations.
FIG. 2
2. Loosen the socket set screws in the bearing
plate securing the steering pod assembly to
the steering column assembly. (Fig. 2 / Fig. 3)
FIG. 3
3. Pull the steering pod assembly out from the
steering wheel / steering column assembly.
(Fig. 2)
4. Remove the thrust washers from the removed
steering pod assembly and slide the thrust
washers onto the new steering pod assembly
(1). Discard the removed steering pod
assembly. (Fig. 2)
5. Insert the new steering pod assembly (1) into
the steering assembly. (Fig. 2)
6. Orient the steering pod assembly (1) so the
display is positioned correctly in the steering
wheel and tighten the socket screws to secure
the steering pod assembly into the bearing
plate. (Fig. 2 / Fig. 3)
7. Connect the steering pod assembly (1) to the
main wire harness. (Fig. 1)
8. Reinstall the access panel onto the machine
9. Reconnect the battery cable to the machine.

IB 9015105 (06- 2017) 3
ACCESSING TENNANT SERVICE
APPLICATION SOFTWARE:
Tennant Service Application Software is required
to program the new control console control board.
The software can be accessed or installed.
For Tennant service personnel equipped with
ServiceLink computers, the software is already
installed on the service computer.
Proceed to PROGRAM THE CONTROL BOARD.
For other Service Groups,download the Service
Application Software from the “My Tennant”
website. Frequently check site for latest version of
the Service Application Software.
1. Go to www.tennantco.com and click on the
“My Tennant Customer Sign In” tabinthe
upper left corner. (Fig. 4)
FIG. 4
2. Log on to the “My Tennant” website or register
as a new user. (Fig. 5)
FIG. 5
3. Once logged on to the “My Tennant” website,
click on the “Service Application Software”
link in the “Product Support & Solution”
section. (Fig. 6)
FIG. 6
4. Within the Service Application Software page,
click on the “Service Diagnostics...” link to
download the application installer. (Fig. 7)
NOTE:If the version is the same as current
install, there is no need to update..
FIG. 7

IB 9015105 (06- 2017)4
5. Click the Save button.(Fig. 8)
FIG. 8
6. Open the Downloads folder and click on the
“Setup” file to install the application software
onto the computer. (Fig. 9)
FIG. 9
7. After the application software is installed on
the computer, Proceed to PROGRAM THE
CONTROL BOARD.
PROGRAM THE CONTROL BOARD:
If any problems are encountered during the
programming process, contact the Technical
Service Department for support.
1. Access the software through either the
desktop icon or the Start Menu. The software
application is titled “Service Diagnostics”.
(Fig.10/Fig.11/Fig.12)
FIG. 10
From Start menu
FIG. 11
Start menu > All Programs > Tennant
Company > Tennant Service Diagnostics
FIG. 12

IB 9015105 (06- 2017) 5
2. Start the Service Software Application
program. The following screen will appear.
(Fig. 13)
FIG. 13
3. Connect the USB cable to the computer and
the USB port on machine. Turn the key switch
to the ON position.
4. The application software will connect to the
machine (Fig. 14).
FIG. 14
If the application remains on the “Connecting
to Machine...” screen for an extended period,
cycle key or close and restart the application
software. If it still fails to connect, restart the
computer.
5. The following screen appears when the
application software is connected to machine
(Fig. 15). Enter the machine serial number
from the label on machine (ex. M17-
12345678). Select the appropriate model from
the drop- down menu. Click the arrow button
to advance to next screen.
FIG. 15
6. Carefully select the correct installed options
on the machine (Fig. 16). This may require
visually inspecting the machine to confirm all
installed options. Click the arrow button to
advance to next screen.
NOTE: If the machine is configured with an option
it does not have, a fault code may appear during
machine start up.
FIG. 16

IB 9015105 (06- 2017)6
7. The application will begin configuring the new
control board. Allow the configuration process
to be completed. (Fig. 17)
FIG. 17
8. The Machine Setup Complete screen appears
after configuration is complete. (Fig. 18)
FIG. 18
9. Disconnect the USB cable from the machine
and turn key off. The machine is now ready
for operation.
10. Test machine to ensure all installed options
are functioning and no fault codes appear. If a
fault code appears, proceed to next step.
11. Reconnect the USB cable to the computer
and the machine. The Main Menu will appear
on the computer screen.
12. Check the machine configuration selections
for incorrect installed options. Click the
Configuration button. (Fig. 19)
FIG. 19
13. Correct the installed options. (Fig. 20)
FIG. 20
14. Click the down arrow button located at the top
right of the window to program the machine. A
green check appears next to the down arrow
button when programmed. (Fig. 20)
15. Cycle key to apply the corrected configuration
setting.
16. Disconnect the USB cable from the machine.

IB 9015105 (06- 2017) 7
17. Press and hold the right arrow key and turn
the key switch to the ON position. (Fig. 21)
FIG. 21
18. The steering pod assembly (1) should boot to
the Service Modes menu. Press the right
arrow button / left arrow button to scroll to the
CONFIG MODE menu from the Service
Modes menu. (Fig. 22)
FIG. 22
19. Press the main scrub brush pressure button
to enter the CONFIG MODE. (Fig. 23)
FIG. 23
20. Press either the right arrow button or the left
arrow button to scroll to C16: PROPEL H. M.
Press the main scrub brush pressure button
to enter the C18: Propel H.M. Log in screen.
(Fig. 24)
FIG. 24
21. Log in to C18: Propel H.M. (hour meter reset
password is 0000): Press the minus (- ) button
to enter 0 (zero) at first asterisk. Press the
right arrow button to move to next asterisk
and again press the minus (- ) button to enter
0 (zero). Repeat for the remaining asterisks.
Press the main scrub brush pressure button
when finished. (Fig. 25 / Fig. 26)
FIG. 25
FIG. 26

IB 9015105 (06- 2017)8
22. Reset the hour meter at the C18: Chg Prpl Hr
screen: Use the minus (- ) button and plus (+)
button to set / reset numbers and the right
arrow button to move to the next number. If
necessary, use left arrow to move back to
previous number. (Fig. 27 / Fig. 28)
FIG. 27
FIG. 28
NOTE:If hour meter was inaccessible due to pod
being inoperable call Field Service Support for the
hour meter time from the last time the machine
was serviced.
23. Press the main scrub brush pressure button
when finished entering the time for the hour
meter.
24. Press either the right arrow button or left
arrow button to scroll to Exit Config Mode.
Yes should appear under the top line of text.
Press the main scrub brush pressure button.
(Fig. 29)
FIG. 29
25. The Exit Config Mode menu should open.
<Yes > should appear under the top
line of text. Press the main scrub brush
pressure button again to exit the Configuration
Mode. (Fig. 30)
FIG. 30
26. Turn key switch to OFF position to turn off the
machine / exit the Config Mode.
27. Turn the key to the ON position and ensure
hopper is completely lowered and rolled in.
The hopper must be completely lowered and
rolled in (in the home position) before it can
be reset to the factory roll settings.

IB 9015105 (06- 2017) 9
28. Press and hold the right arrow key and turn
the key switch to the ON position. (Fig. 31).
FIG. 31
29. The steering pod assembly (1) should boot to
the Service Modes menu. Press the right
arrow button / left arrow button to scroll to the
MANUAL MODE menu from the Service
Modes menu. (Fig. 32)
FIG. 32
30. Press the main scrub brush pressure button
to enter the MANUAL MODE. (Fig. 33)
FIG. 33
31. Press the left arrow button to scroll to M35:
Fact SetRoll. Press the main scrub brush
pressure button to reset the hopper roll out to
the factory setting. (Fig. 34)
FIG. 34
32. Verify the value on the left closely matches
the value in the parentheses. (Fig. 34)
NOTE:The hopper factory roll out setting may
fluctuate +/- 0.002 when reset. This is normal.
33. Turn key switch to OFF position to turn off the
machine / exit the Manual Mode.
34. Retest machine to ensure all installed options
are functioning. Operate the machine with the
various scrub / sweep functions to ensure all
the controls / buttons function. Raise, roll out,
lower, and roll in the hopper to ensure all
hopper functions are operational.

IB 9015105 (06- 2017)10
Bill Of Materials For Panel Kit, Pod, Afmkt [M17,Standard LCD] - 9015041
Ref.
Tennant
Part No. Description Qty.
11219319 )Panel Assy [M17, UL, Standard LCD] 1
TENNANT COMPANY
P. O. Box 1452
Minneapolis, MN 55440-1452