termovana FANCY 12 Configuration guide
This manual is an integral part of the product.
It is recommended to carefully read the instructions before installation, maintenance or use of the product.
Product images are purely indicative.
AIR PELLET STOVES
EN
GENERAL INFORMATION - WARNINGS - INSTALLATION - MAINTENANCE
This product complies with the 4-star class
as per the emission and performance standards
of Italian Legislative Decree no. 186, 7th November 2017
FANCY 12
ECO
DESIGN
2022
CONTO
TERMICO
Alexa,
turn on
the stove
The stoves are supplied ready for the
optional Wi-Fi module allowing the automatic
management of functions through the
Termovana App available on Apple Store and
Google Play.
Or else through Amazon Alexa voice
commands, and coming soon,
Google Home.
Download the Termovana App
and automatically manage
your stove by remote
The stoves are supplied ready for the
optional Wi-Fi module allowing the automatic
management of functions through the
Termovana App available on Apple Store and
Google Play.
Or else through Amazon Alexa voice
commands, and coming soon,
Google Home.
Download the Termovana App
and automatically manage
your stove by remote
Dear Customer,
We’d like to thank you for having purchased one of our products and congratulate you on your choice.
To make sure you get the most out of your new stove, please carefully follow the instructions provided
in this manual.
EN
ITALIANO
ENGLISH
3
08/2020 - EN
INDEX
1 GENERAL INTRODUCTION > 4-6
1.1 SYMBOLS
1.2 DESTINATION OF USE
1.3 SCOPE AND CONTENTS OF MANUAL
1.4 STORAGE OF MANUAL
1.5 UPDATE OF THIS MANUAL
1.6 GENERAL INFORMATION
1.7 MAIN STANDARDS APPLIED AND TO BE APPLIED
1.8 LEGAL WARRANTY
1.9 MANUFACTURER'S LIABILITY
1.10 CHARACTERISTICS OF THE USER
1.11 TECHNICAL ASSISTANCE
1.12 SPARE PARTS
1.13 IDENTIFICATION PLATE
1.14 STOVE DELIVERY
2 SAFETY WARNINGS > 7-8
2.1 WARNINGS FOR THE INSTALLER
2.2 WARNINGS FOR THE MAINTENANCE TECHNICIAN
2.3 WARNINGS FOR THE USER
3 CHARACTERISTICS OF FUEL > 9
3.1 CHARACTERISTICS OF FUEL
3.2 STORAGE OF PELLETS
4 HANDLING AND TRANSPORT > 9
4.1 REMOVAL FROM TRANSPORT PALLET
5 INSTALLATION > 10-14
5.1 GENERAL CONSIDERATIONS
5.2 SAFETY PRECAUTIONS
5.3 PLACE OF INSTALLATION OF STOVE
5.4 COMBUSTION AIR
5.5 FLUE GAS EXHAUST PIPE
5.6 STOVE LEVELLING
5.7 CONNECTION TO UTILITIES
5.8 OPTIMISATION OF COMBUSTION
5.9 VENTILATION
6 MAINTENANCE > 15
6.1 MAINTENANCE
7 DEMOLITION AND DISPOSAL > 16
8 USE > 17-18
8.1 INTRODUCTION
8.2 FIRST START-UP
8.3 CONTROL PANEL
8.4 MAIN MENU
8.5 SETTING THE TEMPERATURE
8.6 SETTING THE OPERATING PROGRAM
8.7 TURNING ON THE STOVE
8.8 TURNING OFF THE STOVE
8.9 RESETTING SYSTEM ERRORS
8.10 HEATING MODE
8.11 PELLET SAVING MODE
8.12 AUTOMATIC OR MANUAL MODE
8.13 MANUAL
8.14 AUTO
9 USER PROGRAMMING > 19
9.1 DATE AND TIME SETTINGS
9.2 WEEKLY PROGRAMMER
9.3 PROGRAM NUMBER
9.4 DAY OF THE WEEK
9.5 HOURS
9.6 MINUTES
9.7 REQUIRED TEMPERATURE
9.8 REQUIRED PROGRAM
9.9 PROGRAM TYPE
9.10 ENABLING THE PROGRAM
1.1 EXAMPLE OF PROGRAMMING
1 STOVE PARAMETERS > 20
1.1 LOADING PELLETS
1.2 FUME EXTRACTION
1.3 ROOM FAN
2 LANGUAGE SELECTION
3 LAST ERROR LOG
4 DUCTED > 20
4.1 DUCTED LEFT
4.2 DUCTED RIGHT
5 DIAGNOSTIC ERRORS > 21
5.1 ERROR 1 NOT ACTIVE
5.2 ERROR 2 PRESSURE SWITCH ALARM
5.3 ERROR 3 NO PELLETS
5.4 ERROR 4 NOT ACTIVE
5.5 ERROR 5 HIGH EXHAUST TEMPERATURE ALARM
5.6 ERROR 6 SAFETY THERMOSTAT
5.7 ERROR 7 SMOKE EXTRACTION MOTOR ALARM
5.8 ERROR 8 NOT ACTIVE
5.9 ERROR 9 NOT ACTIVE
5.10 ERROR 10 NOT ACTIVE
5.11 ERROR 11 NOT ACTIVE
5.12 ERROR 12 POWER FAILURE
5.13 ERROR 13 NOT ACTIVE
5.14 ERROR 14 NOT ACTIVE
5.15 ERROR 15 IGNITION FAILURE
5.16 ERROR 16 INTAKE SENSOR FAULT (ONLY IF INTAKE SENSOR
ENABLED)
5.17 ERROR 17 NOT ACTIVE
5.18 ERROR 18 FUME EXTRACTION CIRCUIT FAULT
5.19 ERROR 19 REMOTE CONTROL OVERTEMPERATURE
ALARM (OPTIONAL)
6 PRELIMINARY OPERATIONS > 22-23
6.1 LOADING PELLETS
6.2 ELECTRICAL POWER SUPPLY
6.3 POWER ON
6.4 POWER OFF
6.5 OPERATION WITH AMBIENT PROBE ON STOVE
TROUBLESHOOTING > 24-25
7 CLEANING > 26-27
8 HOT AIR DUCTING > 28
9 3RD TANGENTIAL FAN > 29
ID PLATE KEY > 30
WIRING DIAGRAM > 31
DESCRIPTION > 32
TECHNICAL SPECIFICATIONS > 33
REMOVAL FROM PALLET > 34
MINIMUM DISTANCE FROM COMBUSTIBLE MATERIALS > 34
DIMENSIONS > 35
408/2020 - EN
1.3 PURPOSE AND CONTENTS OF THE
MANUAL
The purpose of the manual is to provide the basic
rules and the basis for correct product installation,
maintenance and use. Scrupulous compliance with
the instructions provided therein ensures a high
degree of safety and productivity of the stove.
1.4 PRESERVATION OF THE MANUAL
This manual must be carefully stored and must
be available at all times for consultation, both
on the part of the user that the installation and
maintenance personnel.
The installation manual is an integral part of the
stove.
If necessary, request a further copy from DELKA.
In the event of transferring the stove the user is
obliged to deliver even this manual to the new
owner.
1.5 UPDATE OF THIS MANUAL
Thismanualreectsthestateoftheartatthetime
of placing the stove on the market.
1.6 GENERAL INFORMATION
In case of exchange of information with the
Manufacturer of the stove, refer to the serial number
andidenticationdataindicatedontheproduct’s
serial number plate.
Extraordinary maintenance operations must be
performed by qualied personnel authorised to
intervene on the model of stove to which this
manual refers.
DELKA cannot be held responsible for stove
installation works, which are and remain the
responsibility of the installer, who is also in charge
ofperformingthenecessaryinspectionsontheue
and air intake, as well as ensuring the correctness
of the proposed installation solutions. Furthermore,
allthesafetyregulationsprovidedforbythespecic
legislation in force in the state where the same is
installed must be observed.
Use of the stove is also subject, in addition to the
provisions contained in this manual, to compliance
withallthesafetystandardsrequiredbythespecic
legislation in force in the state where it is installed.
1 GENERAL INTRODUCTION
The product, subject of this manual, was
manufactured and tested according to the safety
requirements stated in the reference European
directives.
This manual is intended for stove owners,
installers, users and maintenance personnel of
the stove and is an integral part of the product.
In case of uncertainty about the content and for
anyclarication,contact themanufactureror the
authorised technical assistance service, stating the
number of the paragraph of the topic in question.
Even partial printing, translation and reproduction
of this manual are bound by the authorisation
of DELKA. Technical information, graphical
representationsandspecicationsinthismanual
may not be disclosed to third parties.
Do not operate unless all information reported in
this manual has been perfectly understood; if in
doubt, always request the advice or intervention
of DELKA specialised personnel.
DELKA reserves the right to change specications
and technical and/or functional characteristics of the
stove at any time without prior warning.
1.1 SYMBOLS
In this manual the points of major importance are
highlighted by the following symbols:
INDICATION: Indications concerning the correct
use of the stove and the responsibilities of the
persons responsible.
ATTENTION: The point in which a note of particular
importance is expressed.
DANGER: Expresses an important note of
behaviour for the prevention of injuries or damage
to properties.
1.2 DESTINATION OF USE
The product covered by this manual is a stove for
indoor domestic heating, fed exclusively by wood
pellets with automatic operation.
The stove only works with the fire box door
closed.
The door must never be opened during stove
operation.
The appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capacity, or without experience and
knowledge, unless they have received instructions
relating to the safe use of the appliance and they
are under the surveillance of a person responsible
for their safety.
The intended use specified above and the
congurationsprovidedforthestovearetheonly
ones permitted by the manufacturer: only use the
stove following the instructions provided.
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1.7 MAIN STANDARDS OBSERVED AND
TO BE OBSERVED
A) Directive 2014/35/EU: "Electrical equipment
designed for use within certain voltage limits'.
B) Directive 2014/30/EU: "The approximation
of the laws of the Member States relating to
electromagnetic compatibility".
C) Directive 89/391/EEC: "Implementation of
measures to encourage improvements in the
safety and health of workers at work".
D) Regulation EU 305/2011: “Establishes
harmonised conditions for the marketing of
construction products and repeals Directive
89/106/EEC”.
E) Directive 1999/34/EC: "Concerning the
rapprochement of the laws, regulations and
administrative provisions of the member states
with regard to liability for damage caused by
defective products".
F) Standard EN 14785/2006: Concerning
"Domestic heating appliances supplied with
wood pellets - Requirements and test methods".
1.8 LEGAL WARRANTY
The user, in order to be able to take advantage of
the legal warranty, referred to in Directive 1999/44/
EC, must strictly observe the provisions contained
in this manual and in particular must:
• always operate within the stove's limits of use;
• always carry out constant and diligent maintenance;
• authorise use of the stove by persons of proven
capacity, aptitude and who are adequately trained
for the purpose;
• useoriginalsparepartsspecicforthestovemodel.
1.8.1 THE FOLLOWING CIRCUMSTANCES ARE
EXCLUDED FROM THE WARRANTY:
• Improper overheating of the appliance, or use
of fuels not compliant with the type and quantity
indicated in the supplied instructions;
• Any parts found to be defective due to negligence or
careless use, incorrect maintenance or installation
that does not comply with the manufacturer’s
instructions (always refer to the installation and use
manual supplied with the appliance);
• Further damage caused by makeshift user
interventions in an attempt to solve the initial failure;
• Aggravation of damages caused by continued use
of the appliance by the user once the defect has
already been manifested;
• Damage caused by transport and/or handling;
• Inefficiency of chimneys, flues, or parts of the
system on which the appliance depends.
• Damage caused due to tampering with the device,
atmospheric agents, natural disasters, acts of
vandalism, electrical discharges, defects in the
electrical and/or water system.
• Failure to arrange for the annual cleaning of the
stove by an authorised technician or qualified
personnel, shall invalidate the warranty.
• Parts subject to normal wear such as gaskets, glass,
cast iron cladding and grilles, painted, chrome-
plated or gilded details, handles and electrical
cables, lamps, luminous indicators, knobs, all parts
thatcanberemovedfromtherebox;
• Colour variations of painted and or ceramic/coil
parts, as well as aws in the ceramic insofar as
these are natural characteristics of the material and
use of the product;
• Masonry works;
• Parts of the system (if included) not supplied by the
manufacturer.
1.8.2 WARRANTY TERMS:
The company guarantees the product, except
for elements subject to normal wear reported
below, for a period of 2 (two) years from the date
of purchase, which must be proven by:
• valid documentation (invoice and/or tax receipt)
showing the name of the vendor and date on which
the sale was made;
• theforwardingofthecompletedwarrantycerticate
within 8 days of the purchase;
• The term warranty implies the free replacement or
repair of parts recognised as defective at the origin
due to manufacturing defects;
• In order to claim under warranty, in the event of a
defectthebuyermustkeepthewarrantycerticate
and submit it together with the document issued at
the time of purchase, to the Technical Assistance
Centre;
Moreover, it is necessary to provide:
• a tax receipt with the date of purchase;
• acerticateofconformityoftheinstallationissued
by the installer;
Failure to comply with the requirements
contained in this manual will imply the immediate
cancellation of the warranty.
1.8.3 This warranty does not cover any
malfunctions and/or damage to the appliance
due to the following causes:
• Any technical interventions on the product to eliminate
the aforementioned defects and resulting damage;
these must be agreed upon with the Technical
Assistance Centre, which reserves the right to accept
or reject the relative claim, which in any case will
not be carried out under warranty, but rather in the
form of technical assistance provided in accordance
withanyconditions,specicallyagreedupon,andin
accordance with the rates in force for the works to be
carried out;
• The user will also be responsible for any expenses
incurred to rectify their own makeshift technical
interventions, tampering, or in any case factors that
are damaging to the appliance and not attributable to
manufacturing defects;
• Without prejudice to the limits imposed by laws or
608/2020 - EN
regulations, any guarantee of containment of airborne
and noise pollution is also excluded;
The company declines all liability for any
damage that may, either directly or indirectly,
as a consequence of the failure to comply with
any of the provisions contained in this manual,
in particular in regards to warnings for the
installation, use and maintenance of the appliance.
1.9 MANUFACTURER'S LIABILITY
With the delivery of this manual, DELKA declines
all responsibility, both civil and criminal, direct or
indirect, due to:
• installation not complying with the existing
regulations in the country and with the safety
directives;
• partial or total non-compliance with the
instructions in this manual, in particular those
concerning the necessary routine cleaning;
• installation by unqualified and untrained
personnel;
• use not in compliance with the safety directives;
• modicationsandrepairsnotauthorisedbythe
manufacturer on the stove;
• the use of spare parts that are not original or
whicharenotspecictothestovemodel;
• insucientmaintenance;
• exceptional events.
1.10 CHARACTERISTICS OF THE USER
The user of the stove must be an adult and
responsible person having the knowledge needed
for routine maintenance of the stove components.
Make sure that children do not come close to the
stove, while it is running with the intent to play.
1.11 TECHNICAL ASSISTANCE
DELKA provides a dense network of specialist
technical assistance centres, trained and prepared
directly at the company.
Theheadoceandoursalesnetworkisatyour
disposal to direct you to the nearest authorised
service centre.
1.12 SPARE PARTS
Use only genuine spare parts.
Do not wait until the components are worn by use
before proceeding to their replacement.
Replacing a worn component before it breaks helps
prevent injuries resulting from accidents caused by
the sudden breakage of the components, which
may cause serious damage to people and property.
Perform periodic maintenance checks as indicated
in the "Maintenance" chapter.
1.13 IDENTIFICATION PLATE
The serial number plate on the stove shows all the
characteristic data relating to the product, including
the manufacturer's data, the serial number and the
marking .
1.14 STOVE DELIVERY
The stove is delivered perfectly packed with
cardboard or heat-shrinkable sheet and secured to
a wooden platform that allows it to be moved using
forklift trucks and/or other means.
Inside of the stove there is the following material:
• instruction manuals.
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2 SAFETY WARNING
2.1 WARNING FOR THE INSTALLER
Observe the prescriptions contained in this manual.
• The stove removal and installation instructions are
reserved to specialist technicians only.
• It is always recommended that users contact our
technical assistance service to request qualied
technicians. In the case other technicians are
involved, it is recommended to verify their actual
abilities.
• Responsibility for the works carried out in the
location of the machine is, and remains, attributable
to the user; the latter is also required to perform
checks on the proposed installation solutions.
• The user must comply with all local, national and
European safety regulations.
• Theappliancemustbeinstalledonoorswithan
adequate load bearing capacity.
Checkthattheueandairintakepredispositions
conform to the type of installation.
• Donotcarryoutyingelectricalconnectionswith
provisional or non-insulated cables.
• Check that the earthing of the electrical system is
ecient.
• It is prohibited to install the stove in bedrooms,
bathrooms and shower rooms, in rooms where
combustible materials are stored and in studio
apartments.
Installation is allowed in studio apartments only
with outside air intakes and if properly installed in
accordance with regulations;
• Under no circumstances can the stove be installed
in rooms where it is exposed to contact with water
or splashes of water, as this may cause the risk of
burns and short circuits.
• Inaccordancewithresafetylaws,theclearances
fromammableorheat-sensitiveobjectsmustbe
respected (sofas, furniture, wood cladding, etc.).
• Inthecaseofhighlyammableobjects(curtains,
carpet, etc.), all these clearances must be increased
by 1 metre.
2.1.1 WARNINGS FOR THE INSTALLER
The person in charge of the installation, before
starting assembling or disassembling of the stove,
must comply with the safety precautions required
by law and in particular:
A) do not operate in adverse conditions;
B) must operate in perfect psychophysical
conditions and must check that the personal
protective equipment, are intact and functioning
perfectly;
C) must wear safety gloves;
D) must wear safety shoes;
E) must use electrical insulated tools;
F) must ensure that the area affected by the
phases of assembly and disassembly is free
from obstacles.
2.2 WARNING FOR THE MAINTENANCE
TECHNICIAN
Observe the prescriptions contained in this manual.
• Always use individual safety devices and other
means of protection.
• If the oor is made of combustible material, it
is recommended to use protection in a non-
combustible material (steel, glass) that also protects
the front part in the event of any fuel spills during
cleaning operations.
• Before starting any maintenance operation, make
sure that the stove has cooled down if it has been
used.
• If even one of the safety devices is found to be out-
of-adjustment or not functioning, the stove should
be considered as not functioning.
• Non-specialised users must be prevented from
accessing any parts that may expose them to
dangers. This person must therefore not be allowed
to intervene on internal parts at risk (electrical
or mechanical), even if the disconnection of the
electrical supply is required
• Disconnect the power supply before working on
electrical and electronic parts and connectors.
2.3 WARNING FOR THE USER
Do not touch and do not approach the door glass
as it could cause burns;
• Donotlookattheameforalongtime;
• Donottouchtheuegasexhaustpipe;
• Do not dispose of hot ash (ensure it is completely
extinguished and cooled before vacuuming or
removing it);
• Do not open the glass door;
• do not open the ash drawer (where provided);
• Do not touch and do not approach the glass of the
door, it could cause burns;
• Donotlookattheameforalongtime;
• Donottouchtheuegasexhaustpipe;
• do not perform any type of cleaning;
• Do not dispose of hot ash (ensure it is completely
extinguished and cooled before vacuuming or
removing it);
• Do not open the glass door;
• do not open the ash drawer (where provided);
• Do not use the appliance as a waste incinerator.
• It is prohibited to operate the product with the door
open or the glass broken.
• It is prohibited to make unauthorised changes to
the appliance.
• Do not use flammable liquids during ignition
(alcohol, benzene, oil, etc.).
• After a failed ignition attempt, the accumulated
pellets must be emptied from the burn pot before
igniting the stove again.
• The pellet tank must always be closed with the lid
on.
808/2020 - EN
• Before performing any type of operation, wait for
theameinthecombustionchambertofullydrop
until it is completely extinguished and cooled, and
always detach the plug from the power socket.
• Before performing any type of operation, the user
or whoever is operating the product must have read
and fully understood the contents of this installation
and use manual. Errors or bad settings may cause
hazardous conditions and/or irregular operation.
• The only type of fuel that can be used is pellets.
• Do not place laundry on the product to dry. Any
clotheslines or similar must be kept at a suitable
distance from the product. Fire hazard.
• The electrical cord must never come into contact
withtheuegasexhaustpipeoranyotherpartof
the stove.
• Packaging materials are NOT toys, they may
cause asphyxiation or choking risks and other
health hazards! Persons (including children) with
reduced physical or motor skills, or who are lacking
the necessary experience and knowledge, must be
kept away from the packaging. The stove is NOT a
toy.
• Children must be constantly supervised to ensure
they do not play with the appliance.
• Cleaning and maintenance must be performed
by the user and cannot be carried out by children
without supervision.
• During operation, the stove reaches high
temperatures: keep out of reach of children and
animals and use ame-proof personal protective
equipment suitable to protect against the heat.
• If the oor is made of combustible material, it
is recommended to use protection in a non-
combustible material (steel, glass) that also protects
the front part in the event of any fuel spills during
cleaning operations.
2.3.1 WARNINGS AND RECOMMENDATIONS FOR
THE USER
• Observe the prescriptions contained in this manual.
• Respect the instructions and warnings highlighted
by the plates displayed on the stove.
• The plates are safety devices, therefore they must
always be perfectly legible. If these are damaged
and unreadable, it is mandatory to replace them,
requesting the original spare parts from the
Manufacturer.
• Use only the fuel complying with the indications given
in the chapter relating to the fuel characteristics.
• Follow the routine and extraordinary maintenance
schedule carefully.
• Do not use the stove without first performing
the daily inspection as prescribed in the section
“Maintenance” of this manual.
• Do not use the stove in case of abnormal operation,
suspicion of breakage or unusual noises.
• Do not throw water on the stove in operation or with
theintentionofextinguishingthereintheburnpot.
• Donot switcho thestove bydisconnecting the
mains electrical connection.
• Do not lean on the open door, it could compromise
its stability.
• Do not use the stove as a support or anchor of any
kind.
• Do not clean the stove until the structure and the
ashes are completely cooled down.
• Only touch the door when the stove is cool.
• Perform all operations in maximum safety and when
calm.
Incaseofare,contacttherebrigade.
In the event of stove malfunction due to non-optimal
flue draught, clean it following the procedure
described.
Theuemustbecleanedasdescribedinparagraph
6.
Do not touch the painted parts during operation to
avoid damage to the paintwork.
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3 CHARACTERISTICS OF FUEL
3.1 FUEL CHARACTERISTICS
Thepellet(g.3.1)iscomposedofvarioustypes
of wood, compressed using mechanical processes
in accordance with environmental protection laws
and is the only type of fuel intended for this type of
stove.
Theeciency andthermal potentialof thestove
may vary depending on the type and quality of the
pellets used.
We recommend the use of class A1 pellets
(ISO 17225-2, ENplus A1, DIN Plus or NC 444
category "High Performance NF Pellets Biofuels
Quality").
The stove is equipped with a pellet holding tank
having the capacity indicated in the technical
specicationstableinsection14.
The loading compartment is positioned in the upper
part. It must always be openable in order to load
the pellets and must remain closed during stove
operation.
For reasons of operating temperature control,
traditional wood operation is not possible.
It is forbidden to use the stove as a waste
incinerator.
3.2 STORAGE OF PELLETS
The pellets must be stored in a dry environment
where the temperature is not too cold.
It is recommended to keep a few bags of pellets in
the room where the stove is used, or in a nearby
place provided the temperature and humidity are
acceptable.
Wet and/or cold pellets (5°C) reduce the thermal
potential of the fuel resulting in the need for more
cleaning maintenance of the burn pot (unburned
material)andoftherebox.
Pay particular attention to the storage and handling
of pellet bags. Their crushing and the formation of
sawdust must be avoided.
If sawdust is introduced into the stove's tank, this
could cause the pellet loading system to become
blocked.
Keep the fuel at a safe distance from the stove.
The use of poor quality pellets can compromise the
normal operation of the pellet stove and result in
forfeiture of the warranty.
4 HANDLING AND TRANSPORT
The stove is delivered complete with all the parts
provided.
Pay attention to the tendency to unbalance the
stove.
The centre of gravity of the stove is moved towards
the front.
Bear in mind the above also when moving the stove
on the transportation support.
During lifting, avoid jerking or abrupt movements.
Make sure the forklift truck has a capacity greater
than the weight of the stove to be lifted.
The full responsibility of the lifting of loads lies on
the person handling the lifting equipment.
Make sure that children do not play with the
components of the packaging (e.g. films and
polystyrene).Dangerofsuocation!
4.1 REMOVAL FROM THE SHIPPING
PALLET
To remove the stove from the transport pallet, follow
the instructions on page 34.
Fig. 3.1
10 08/2020 - EN
Pi
Pp
Pi
X
80 cm
5 INSTALLATION
5.1 GENERAL CONSIDERATIONS
In the following paragraphs there are some
guidelines to follow in order to obtain the maximum
performance of the product purchased.
The following instructions are nevertheless subject
to compliance with any laws and national, regional
and municipal regulations in force in the country
where the product is installed.
Installation must be performed by qualified
personnel in compliance with the UNI 10683
standard.
5.2 SAFETY PRECAUTIONS
The responsibility of the works carried out in the
area where the stove will be installed falls, and
remains, on the user; the latter is also entrusted
with the execution of the inspections related to the
installation solutions proposed.
The user must comply with all local, national and
European safety regulations.
The appliance must be installed on oors with
adequate load bearing capacity.
The stove removal and installation instructions
must only be performed by specialist technicians.
It is always recommended that users contact our
after-saleservicetorequestqualiedtechnicians.
In the case other technicians are involved, it is
recommended to verify their actual abilities. Before
starting assembling or disassembling of the stove,
the installer must comply with the safety precautions
required by law and in
particular with:
A) do not operate in adverse conditions;
B) must operate in perfect psychophysical
conditions and must check that the personal
protective equipment, are intact and functioning
perfectly;
C) must wear safety gloves;
D) must wear safety shoes;
E) must use electrical insulated tools;
F) must ensure that the area affected by the
phases of assembly and disassembly is free
from obstacles.
5.3 STOVE INSTALLATION SITE
On page 34 of this manual, the minimum clearances
are shown, expressed in cm, which must be
respected when positioning the stove with respect
to combustible materials and objects.
Protect all structures which could ignite if exposed
to excessive heat.
Floors consisting of ammable material such as
for example: wood, parquet, linoleum, laminate or
coveredwithcarpets,mustbeprotectedbyaame
retardantbaseunderthestove,ofasucientsize.
This base can be, for example, in steel, pressed
slate,glassorstoneandmustcovertheoorinthe
areabelowthestoveandtheueconnectingpipe
and must protrude at least 50 cm in front.
The manufacturer declines all responsibility for
any variations in the characteristics of the material
constitutingtheoorundertheprotection.
Any wooden elements (e.g. beams) or combustible
materials located near the stove must be protected
withreproofmaterial.
Flammable walls or elements must be kept at a
distance of at least 150 cm from the stove.
Provide a technical space accessible for possible
maintenance.
Remember to respect the minimum clearance from
ammablematerials(x)shownontheIDplateof
thepipesusedforthechimney(g.5.2).
Pi = Flammable wall
Pp = Floor protection
It is prohibited to install the stove in bedrooms,
small rooms and environments having potentially
explosive dusts in the atmosphere.
Product images are purely indicative
Fig. 5.2
ITALIANO
ENGLISH
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C
G
S
Fig. 5.4
5.4 COMBUSTION AIR
During use, the stove withdraws a certain quantity
of air from the environment where it is located
(except for products in the hermetic series, which
can withdraw air directly from the outside); this air
must be reintegrated through an external air intake
(g.5.3-PA=AirIntake).
If the rear wall of the stove is an external wall,
create a hole for suction of the combustion air at a
height of approximately 20-30 cm from the ground,
respecting the dimensional indications provided
in the product technical sheet at the end of the
manual.
A non-closable permanent aeration grid must be
placed external; in areas that are particularly windy
and exposed to weathering, provide rain and wind
protection.
Make sure the air intake is positioned so that it is
not accidentally obstructed.
If it is impossible to create the external air intake
in the rear wall of the stove (non-perimeter wall) a
hole must be created in an external wall of the room
where the stove is positioned.
If it is not possible to create the external air intake
in the room, an external hole can be created
in an adjacent room provided it communicates
permanentlywithatransitgrille.(g.5.4-C=Box,
G = Grille, S = Shutter)
The UNI 10683 standard prohibits the taking of
combustion air from garages, combustible material
warehousesoractivitieswiththeriskofre.
If there are other heating appliances in the room,
the combustion air intakes must guarantee the
necessary volume of air for correct operation of all
the devices.
In the event that one or more extraction fans
(suction hoods) are present and functioning in
the room where the stove is located, combustion
malfunctions due to the lack of combustion air could
occur.
Product images are purely indicative
Fig. 5.3
PA
12 08/2020 - EN
Fig. 5.7
B
B
B
MAX 2 - 3 m
C > 3 - 5%
min 1.5 m
Fig. 5.7a
g.5.4
Fig. 5.5 Fig. 5.6
If a pellet stove in the “Hermetic” series is installed,
alternatively it is possible to:
- channel the combustion air using a coaxial exhaust
pipe for the expulsion of the ue gases and air
withdrawal; therefore it is not necessary to create
aclassicairintakeintheroom(g.5.5A,B=Air
inlet C,D = Flue gas outlet);
- connect the stove’s combustible air inlet to the air
intakewithasuitableduct(g.5.6).
5.5 FLUE GAS EXHAUST PIPE
The stove operates with the negative pressure in the
combustion chamber and so, it is essential to ensure
that the fume outlet is leak-proof.
The stove must be connected to its own exclusive fume
discharge system which can adequately disperse the
combustion products into the atmosphere.
The components that make up the smoke evacuation
system must be declared suitable for the specic
operating conditions and provided with CE marking.
It is mandatory to create a rst vertical section of a
minimum 1.5 meters to guarantee correct expulsion
of the fumes.
It is advisable to make a maximum of 3 changes of
direction, in addition to that resulting from the rear
connection of the stove to the chimney, using 45-90°
bendsorT-ttings(g.5.7).
AlwaysuseaT-ttingwithaninspectioncapateach
horizontalandverticalvariationoftheuegasexhaust
pipe.
OntherstT,attheexitoftheuegasoutletofthe
stove, it is necessary to connect a pipe at the bottom
in order to evacuate any condensate that may form in
the chimney (Fig. 5.7a).
The horizontal sections must have a maximum length
of2-3mwithanupwardslopeof3-5%(g.5.7).
Anchor the pipes with suitable collars to the wall.
The fume exhaust connection MUST NOT be
connected:
- to a replace used by other generators (boilers,
stoves,replaces,etc.);
- to air extraction systems (hoods, vents, etc.) even
if "intubated".
Itisforbiddentoinstallshut-oanddraughtvalves.
The exhaust of the combustion products must be
provided on the roof.
If a pellet stove in the “Hermetic” series is installed, it
ispossibletouseaspeciccoaxialpipethatallows
boththeexpulsionofuegasesandtheductingofthe
combustionairfromtheoutside(g.5.5A,B=Airinlet
C,D=Flue gas outlet).
5.5.1
The ue for ue gas discharge must be carried out
Product images are purely indicative
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in compliance with the UNI 10683- EN 1856-1-2-
EN 1857- EN 1443- EN 13384-1-3- EN 12391-1
standards both regarding the dimensions and the
materials used in its construction.
RAMSHACKLEues,madeofunsuitablematerial
(bre cement, galvanised steel, etc. with rough,
porous inner surfaces) are illegal and prevent the
stove from working correctly.
The discharge of fumes through a traditional
replace(Fig.5.8)canbedoneprovidedthatthe
chimney is maintained;
If the chimney has a bigger section, it must be
“intubated” with a suitably insulated steel pipe (with
diameter in line with the route) (Fig. 5.9).
Make sure that the connection to the brickwork
chimney is properly sealed.
If the pipes pass through roofs or wooden walls,
you should use special certied transition kits,
commercially available.
.
5.6 LEVELLING THE STOVE
The stove must be levelled, with the help of a spirit
level, by regulating the adjustable feet (if included)
g.5.10).
A B = Spirit Level
Product images are purely indicative
Fig. 5.9 Fig. 5.8
1) Vermiculite and/or mineral wool.
2) Steel piping.
3) Closing panel.
A) Windproof cowl
B) Seal
C) Inspect
Ducted
outlet
Fig. 5.5.2
Primary air
extraction
Flue gas outlet
Ducted
outlet
1
2
3
Flue gas outlet
Flue gas outlet
Flue gas outlet
14 08/2020 - EN
5.7 CONNECTION TO SYSTEMS
5.7.1 Electrical connection
Just connect the stove to the electrical system using
the plug provided.
The electrical connection (plug) must be easily
accessible even after installing the stove.
If the power cord is damaged, it must be replaced
bythetechnicalassistanceserviceorbyaqualied
technician in order to prevent any risk.
5.7.1.1 Earthing
The system must be earthed and equipped with a
dierentialswitchinaccordancewithlegislationinforce
(g.5.11).
Make sure the power cord does not come into contact
with hot parts.
The ue gas exhaust pipe must have its own earth
connection.
5.8 OPTIMISATION OF COMBUSTION
Excellent fuel depends on dierent factors (type of
installation, operating and maintenance conditions,
type of pellets, etc.)
Whenrstswitchedon,thestovecombustioncanbe
optimised.
Generally speaking, if at the end of combustion,
there is a lot of residue in the burn pot, you should
changethe combustionconguration (byincreasing
thevalue)untilyoundthebestsolution.
See sections 9.17- 9.18 - 9.19.
5.9 VENTILATION
The stove is equipped with ventilation.
The air pushed by the fans keeps the appliance at
a low enough temperature, thus avoiding excessive
stress on the materials of which it is composed.
Do not close the hot air outlet vents with any objects
or the stove will overheat!
The stove is not suitable for cooking food.
ATTENTION: Do not cover the air vents.
Fig. 5.10
Product images are purely indicative
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6 MAINTENANCE
(Tobeperformedbyaqualiedtechnicalsupportcentre)
6.1 MAINTENANCE
Maintenance operations must be performed by an authorised
technical assistance centre.
Before performing any maintenance operation, take the
following precautions:
- Make sure that all the parts of the stove are cold.
- Make sure that the ashes are completely extinguished.
-Use personal protective equipment provided for by Directive
89/391/EEC.
-Makesurethatthegenerallineswitchisturnedo.
-Make sure that the power supply cannot be accidentally
reactivated. Remove the plug from the wall socket.
- Always use appropriate equipment for maintenance.
-Once the maintenance or the repair operations are
completed, before re-commissioning the stove, install again
all the protections and restart all the safety devices.
6.1.1 FLUE SYSTEM MAINTENANCE
To be performed at least once a year, or every 40 tons of burned
pellets.
If there are horizontal sections, it is necessary to check and
remove any ash and soot deposits before they block the
passage of the fumes.
In the event of failure or inadequate cleaning, the stove may
have functional problems such as:
- bad combustion
- glass blackening
-blockage of the burn pot with accumulation of ash and pellets
-riskofuecatchingre.
6.1.2 STOVE MAINTENANCE
It must be carried out at least once a year, or each time the
stove indicates that maintenance is required.
During the maintenance operation, the technician must:
- clean the fume transit area thoroughly and completely;
- check the condition and tightness of all the seals;
-check the condition of all internal components and make
sure they are clean;
-make sure the smoke outlet connection is sealed and clean;
- remove any deposits of pellet residues in the tank;
- make sure that the stove is working properly;
- reset any warnings or alarms
-for easy access to the fan (A), simply remove the lid (B) by
adjusting the two screws (C) (Fig. 6.1.2).
6.1.3 GASKET REPLACEMENT
Ifthegasketsoftheredoor,tankoruegaschamberbecome
worn, they must be replaced by an authorised technician in
order to guarantee the proper operation of the stove.
ATTENTION: Use only original spare parts.
Product images are purely indicative
Fig. 5.11
Fig. 6.1.2
A
B
C
16 08/2020 - EN
EACH
IGNITION
EACH
WEEK
1
MONTH
1
YEAR (y)
BURN POT X
ASH DRAWER X
GLASS X
ROOM FAN EXTRACTION GRILLE X
BOILER X
HEATING ELEMENT SLEEVE X
EXHAUST MANIFOLD X
DOOR AND BURN POT GASKETS* X
FLUE DUCT* X
FANS* X
(*)Tobeperformedbyaqualiedtechnicalsupportcentre.
(a) At least once a year or every 4 tonnes of burnt pellets.
7 DEMOLITION AND DISPOSAL
The responsibility for the demolition and disposal of the stove is the exclusive responsibility of the owner who
must act in compliance with the laws on safety, respect and protection of the environment, in force in the country
wherethereplaceisinstalled.
Decommissioning and disposal can be entrusted to a third party, provided to always use companies authorised
for recovery and elimination of the materials in question.
INDICATION:followalwaysandinanycasetheregulationsinforceinthecountrywherethereplaceisinstalled
for the disposal of materials and possibly for the disposal report.
ATTENTION: All disassembly operations for the demolition must take place when the replace is off and the
power supply disconnected.
• remove the entire electric system;
• separate the accumulators in the electronic cards;
• the demolition of the stove’s structure should be carried out by authorised companies;
ATTENTION: Dumping the stove in accessible areas poses a serious risk for people and animals.
Any liability for damage to people and animals always falls on the owner.
Atthetimeofdemolition,theCEmarking,thismanualandanyotherdocumentsrelatingtothisreplaceshould
be destroyed.
The crossed-out wheelie bin symbol that appears on the label of the appliance indicates that the product at the
end of its useful life must be disposed of separately from other waste.
Within the meaning of art.13 of Legislative Decree no. 151 of 25 July 2005 implementing
the Directive 2002/96/EC of 23 February 2003 on Waste Electrical and Electronic
Equipment relating to the measures and procedures designed to prevent the production
of waste electrical and electronic equipment, called WEEE, promoting the reuse,
recycling and other forms of recovery so as to reduce the quantity to be disposed of
and improving the intervention of the parties involved in the life cycle of such products.
CONTROL AND MAINTENANCE
PROGRAMME
ITALIANO
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8 USE
8.1 INTRODUCTION
The board automatically controls the various operating parameters of the stove. The user can control the stove
manually,toswitchitonorswitchito,orusetheadvancedfunctionssuchastheweeklyprogrammerorthe
timer.
8.2 FIRST START-UP
Once the board is powered, the LCD display will show the software version and then the stove status which, in
thecaseofrstignition,willbeo.
For the best performance with the lowest consumption, follow these instructions.
• Thepelletswilligniteveryeasilyifithasbeeninstalledcorrectlyandtheueisecient.
• SwitchonthestovetoPower1,foratleast2hours,toallowthematerialsfromwhichtheboilerandtherebox
are made to settle the internal elastic stresses.
• When the stove is used, the paint inside the combustion chamber may undergo alterations. This phenomenon can
be attributable to various reasons: overheating of the stove, chemicals found in low quality pellets, bad chimney
draught, etc. Therefore, the preservation of the paint in the combustion chamber cannot be guaranteed.
• Duringthersthoursofoperation,greasyprocessingresiduesandpaintsmayproduceodoursandsmoke:itis
recommended to ventilate the room because they can be harmful to people and animals.
• Theprogrammingvaluesfrom1to5arepresetbythecompanyandcanbemodiedbyanauthorisedtechnician
only.
8.3 THE STOVE PANEL
1 2 3
AUTO
MAN
SET
4 6
5 7
1)SET: Usedtoenterthemenuandconrmdatachangesduringthesettingphase.
2)AUTO: Allows you to switch stove operation from Automatic to Manual.
3)ON/OFF: ToswitchthestoveOnandO.Ifthereisanerror,pressitforafewsecondstoresetthealarm.
Also used to exit the menu without changing data.
4)TEMP+: Key to increase the desired temperature. Also used to scroll through the menus and data.
5)TEMP-: Key to decrease the desired temperature. Also used to scroll through the menus and data.
6)PROG+: Key to increase the desired operating power or program. Also used to scroll through the menus and data.
7)PROG-: Key to decrease the desired operating power or program. Also used to scroll through the menus and data.
18 08/2020 - EN
8.4 MAIN MENU
8.5 Setting the Temperature
The desired room temperature is set using the
Temp+ and Temp- keys on the panel. The settable
values are from 15 to 30°C. If in IDRO PLUS mode,
themaximumsettablevalueisdenedinpar.68
8.6 Setting the Operating Program
The operating program represents the stove
heating power. The program can be set using the
PROG+ and PROG- keys and it ranges from 1,
minimum power, to 5, maximum power.
8.7 Turning on the stove
To turn on the stove, it is necessary to press the
ON/OFF button for a few seconds. The stove will
automatically proceed with the ignition and heating
phase. If it is the rst ignition, and therefore the
rstloadofpellets,itwillbenecessarytoperform
several ignition cycles so that the pellets enter the
supply circuit. Even in the case of re-ignition, after
anautomaticswitch-odueto the lackofpallets
(Error Code 5), there may be an ignition error due
to the fact that the pellet supply circuit is empty.
If the stove has not performed a correct ignition,
the next ignition will be with a reduced amount of
pellets based on the auger power setting during
ignition, settable from 1 to 5 (parameter code 25).
If the stove is started while it is still in the cooling
phase, the stove will switch to waiting mode until
the fume temperature has dropped below the
stoveotemperature(parametercode36).
8.8
To turn o the stove, simply press the ON/OFF
button, with the LCD display lit up. By means of
controlled cooling, the system will bring the stove
totheostatus.
8.9 Resetting System Errors
The stove reports any detected fault by means of
an error code and a comment. Before turning the
stove on again, it is necessary to reset all errors by
pressing the STOP key for about 3 seconds and
in any case until the error message on the LCD
display disappears. The last 10 errors are saved
in a non-volatile memory and can be viewed by
entering the ERROR LOG menu.
8.10 Heating Mode
It is possible to change the heating mode at any
time by controlling both the program and the set
temperature using the keys present and following
the instructions on the display and on the panel
itself. The stove will automatically adjust the power
delivered according to the program and the room
temperature measured by the special probe.
8.11 Pellet Saving Mode
If, during the heating phase, the room temperature
exceeds the delta T value set in system parameter
64, the stove will enter pellet saving mode and
start cooling. The stove will restart automatically
if the room temperature drops below the set
temperature for at least 1 minute. By default, if
parameter 100 is set to 0 the function is disabled.
The settable temperature value ranges from 1 to
15°C.
8.12 Automatic or Manual Mode
The stove can be operated manually, being
switchedonandobytheoperator,orautomatically
by means of the built-in weekly programmer or
timewhichturnthestoveonandoautomatically
at set times as required. To change the mode,
press the SET key on the panel. The selected
mode will always be indicated on the display.
8.13 Manual
The stove is controlled manually only and therefore
itmustbeturnedonandobyusingtheON/OFF
button.
8.14 Auto
In addition to being manually turned on and o,
the stove also controls the settings in the timer
andtheweeklyprogrammer,byturningonano
at the set times and days.
ITALIANO
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9 USER PROGRAMMING
User programming is possible through the menu,
which can be opened by pressing the SET key on
the illuminated display panel. To exit the menu at
any time without making any changes, press the
STOP key. In any case, if the keys are not pressed
for about 1 minute, the system will automatically
exit the menu to show the stove status. To scroll
the various menus use the TEMP+ and TEMP-
keys, to open the displayed menu, press SET.
9.1 Date and Time Settings
Press SET to open the incorporated calender
setting menu. The day of the week can be
changed from Monday to Sunday, as well as the
time and date. To switch between the variables,
use the PROG+ and PROG- keys, and to change
the values, use the TEMP+ and TEMP- keys. To
conrmthechangesandexit,presstheSETkey.
9.2 Weekly Programmer
The programmer is only active in the automatic
operating mode (AUTO on the display). There
are 30 settable programming levels for on
and o times, the temperature and operating
programme. Each programme can be disabled
without needing to be cancelled, by following a
very simple procedure. Press SET to open and
scroll the various programmes, or the TEMP+ and
TEMP- keys to scroll the variables to be changed.
Then use the PROG+ and PROG- keys to set the
required values.
9.3 Program Number
Indicates the selected programme, from 1 to 30.
9.4 Day of the week
Indicates the day of the week of the displayed
programme. A setting can be made for each day,
from Monday to Sunday (Mo,Tu,We,Th,Fr,Sa,Su)
or else for all work days from Monday to Friday
(MF), or else for weekends from Saturday to
Sunday (SS). This system allows the setting of a
singleprogrammetoturnthestoveonoroevery
day, from Monday to Friday, at the same time.
9.5 Hours
Stoveonorohour
9.6 Minutes
Stoveonorominutes
9.7 Required Temperature
In the case of ignition program, it is necessary to
set the required room temperature between 5 and
30°C.
9.8 Required Program
For ignition programmes, the requested heating
programme must be set between 1 and 5.
9.9 Program Type
Seteitheranignitionprogramme,ON,orpowero
programme, OFF.
9.10 Enabling the Program
This function is essential, because if in the disabled
position (No A.) the system will not control the
programme and the programme function may not
be executed.
9.11 Example of Programming
To programme the stove so that it turns on every
day from Monday to Friday at 8am at level 5, with
a temperature of 20°C, proceed as follows after
opening the ignition programme setting.
• With TEMP+ select MF as the ignition days from
Monday to Friday.
• Select the Hour using the PROG+ key and set 08
with the TEMP+ and TEMP- keys.
• Select the minutes using the PROG+ key and set
30 with the TEMP+ and TEMP- keys.
• Select the temperature using the PROG+ key and
set 20° with the TEMP+ and TEMP- keys.
• Select the heating power using the PROG+ key and
set 5 with the TEMP+ and TEMP- keys.
• Select the mode using the PROG+ key and set ON
with the TEMP+ and TEMP- keys.
• Select the programme type using the PROG+ key
and set Enab. with the TEMP+ and TEMP- keys.
• Press SET to save the data and insert a new ignition
programme. If programming is complete, press
STOP to exit.
• Remember to set the operating mode to Automatic
to enable control of the weekly programmer.
20 08/2020 - EN
REMOTECONTROL(OPTIONAL)
The system is designed for use with
the optional IR remote control, which
can be installed at any time. The
remote control allows the stove to be
turned on and off by remote. Before
use, the remote control code must be
memorised. This operation is carried
out directly from the stove panel
without the need for any other tools.
CODE MEMORISATION
Press the PROG+ and TEMP+ keys for about
5 seconds, until the message “IR REMOTE
CONTROL” is displayed. Now point the remote
control toward the panel and press any of the keys
present. An acoustic signal will inform the user that
the operation was successful. Exit the menu using
the STOP key and try to control the stove.
10 STOVE PARAMETERS
Press SET to open and modify the main stove
parameterssuchaspelletload,uegasextraction
speed, ambient air fan and ambient temperature
correction. Using the TEMP+ and TEMP- keys it is
possible to change the stove setting percentages
to correct its operation based on the pellets used.
ThenpressSETtoconrmthemodiedparameter
and save it in the memory. Use the PROG+ and
PROG- keys to scroll the parameters. Press the
STOP key to exit the menu.
10.1 Loading Pellets
Allows all loading parameters to be increased or
decreased in percentage from 50 to +50%.
10.2 Fume Extraction
Allows all ue gas extraction parameters to be
increased or decreased in percentage from -50 to
+50%.
10.3 Room Fan
Allows all air ventilation parameters to be increased
or decreased in percentage from -50 to +50%. 16.4
Stand-By Function
Set parameter 100 to 1 to have the stand-by
function directly in the user menu. The stove will
therefore automatically go to stand-by mode if
the measured room temperature exceeds the
programmed temperature. The stove will restart
when the measured room temperature drops below
the programmed temperature.
11 LANGUAGE SELECTION
It is possible to select a language for the messages
on the display from Italian, English, French,
German, Spanish, Dutch. Other languages are
available on request. The selection is made by
using the PROG+ and PROG- keys.
12 LAST ERROR LOG
The menu allows you to view the last errors
recorded by the board accompanied by the date
and time of the event, as well as a brief description
of the event itself.
13 DUCTED
In this menu, if provided by the Hardware, it is
possible to manually change the external or
ductedfan from 0,o, to 5,maximum speed. In
any case, it will work if the fumes, and therefore
the stove, are at the temperature set by the fan
parameters.
13.1 Ducted left
In this menu, you can set the left motor ducting or
ventilation speed from 1 to 5, which allows you to
choose the heat propagation speed. If the value is
set to AUTO, the ventilation follows the set power
of the stove. If the AUTO function is not set, the
fan will be freed from the stove power, except
forwhentheameswitchestomodulationmode
(when the stove reduces or increases its power
level).
13.2 Ducted right
In this menu, you can set the right motor ducting or
ventilation speed from 1 to 5, which allows you to
choose the heat propagation speed. If the value is
set to AUTO, the ventilation follows the set power
of the stove. If the AUTO function is not set, the
fan will be freed from the stove power, except
forwhentheameswitchestomodulationmode
(when the stove reduces or increases its power
level).
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