TES IEC-22A2 User manual

IEC-22A2
Touch Computer
User Manual
Version 2.0 2020/10

1
About This Document
No part of this publication may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical,
manual, or otherwise without prior written permission of TES Touch Embedded
Solutions Inc..
The information in this document is subject to change without notice. TES makes no
representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose.
TES reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation of TES to notify any person of such revisions or
changes. Windows is a registered trademark of Microsoft, Inc. Other brand or product
names are trademarks of their respective holders.

2 |
Compliance Information
For FCC (USA)
This equipment has been tested and fund to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. There limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
For IC (Canada)
CAN ICES-3(A)/NMB-3(A)
For CE (EU)
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive
2014/35/EU

3 |
Renseignements relatifs à la conformité
Pour la FCC (États-Unis).
Ce matériel a fait l’objet d’essais qui ont déterminé qu’il respectait les limites d’un appareil
de classe A selon la partie 15 des règlements de la FCC. Ces limites sont établies pour
assurer une protection raisonnable contre les parasites nuisant à un fonctionnement dans
un environnement commercial. Ce matériel génère, utilise et peut émettre des ondes radio
électriques, et lorsqu’il n’est pas installé et utilisé selon le manuel d’instructions, peut
causer des parasites nuisant aux communications radio. L’utilisation de ce matériel dans
une zone résidentielle est susceptible de causer des parasites auquel cas l’utilisateur est
tenu de corriger le problème des parasites à ses propres frais.
L’appareil respecte la partie 15 des règlements de la FCC. Le fonctionnement doit
respecter les deux conditions suivantes : 1) cet appareil ne doit pas causer de parasites et
(2) cet appareil doit accepter tous les parasites reçus, notamment ceux pouvant causer un
fonctionnement non voulu.
Pour Industrie Canada
Norme canadienne NMB-3(A)
Pour la CE (UE)
L’appareil respecte la directive 2014/30/UE relative à la compatibilité électromagnétique et
la directive 2014/35/EU sur les limites de basse tension

4 |
Usage Notice
Precautions
Please follow all warnings, precautions and maintenance as recommended in this user’s
manual to maximize the life of your unit.
Do ：
 Turn off the product before cleaning.
 Use a soft cloth moistened with mild detergent to clean the product housing.
 Use only the qualified power adapter that comes with your device.
 Disconnect the power plug from AC outlet if the product is not going to be used for an
extended period of time.
Don’t ：
 Do not use abrasive cleaners, waxes or solvents for your cleaning.
 Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
Caution
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries
according to the instructions.
! Warning - To prevent the risk of fire or shock hazards, and do not
expose the product to moisture.
! Warning - Please do not open or disassemble the product as this may
cause electric shock.
! Warning - Power cord shall be connected to a socket-outlet with
earthing connection.
! Warning - The cable cover cannot be removed under normal use
conditions.
! Warning - Stability Hazard. The touch monitor may fall, causing
serious personal injury or death. To prevent injury, this
touch monitor must be securely attached to the wall in
accordance with the installation instructions.

5 |
Avis d’utilisation
Précautions
Veuillez suivre toutes les mises en garde, précautions et entretiens recommandés dans
ce manuel d’utilisation pour maximiser la durée de vie de votre unité.
À faire :
 Éteindre l’appareil avant de le nettoyer.
 Utiliser un chiffon humidifié par une solution savonneuse pour nettoyer le boîtier du
produit.
 Utiliser uniquement l’adaptateur d’alimentation prescrit pour votre appareil.
 Débrancher l’appareil lorsqu’il n’est pas utilisé pendant une période prolongée.
À éviter :
 Ne pas utiliser de nettoyants abrasifs, de cires ou de solvants pour le nettoyage
 Ne jamais utiliser l’appareil dans les conditions suivantes :
– des conditions environnementales extrêmes (chaud, froid ou humidité)
– des endroits remplis de poussières et de saletés.
– à proximité d’appareils produisant un fort champ magnétique.
Mise en garde
Risque d'explosion si la batterie est remplacée par un type incorrect. Jetez les piles
usagées conformément aux instructions.
! Mise en garde — Pour prévenir les risques d’incendie ou
d’électrocution, ne pas exposer le produit à l’humidité.
! Mise en garde — Prière de ne pas ouvrir ou démonter le produit, car
cela pourrait entraîner l’électrocution.
! Mise en garde – Le cordon d’alimentation doit être branché à une
prise pourvue d’une mise à la terre.
! Mise en garde – La gaine du câble ne doit pas être retirée en
conditions normales d’utilisation.
! Mise en garde — Risque de renversement. Le moniteur tactile peut se
renverser et causer de graves blessures corporelles, voire la mort.
Pour prévenir les blessures, ce moniteur tactile doit être solidement
fixé au mur selon les instructions d’installation.

6 |
Table of Contents
Chapter 1 ........................................................................................................................ 7
1.1 Overview .................................................................................................................... 8
1.2 Feature ....................................................................................................................... 8
1.3 Specifications ............................................................................................................. 8
1.4 Block Diagram.......................................................................................................... 10
1.5 Interface Connectors ................................................................................................ 11
1.6 Package Overview ................................................................................................... 13
Chapter 2 ...................................................................................................................... 14
2.1 About VESA Mount .................................................................................................. 15
2.2 Power On / Off Switch .............................................................................................. 17
2.3 Dimension ................................................................................................................ 18
2.3.1 System Only ..................................................................................................... 18
2.3.2 System with Stand Module ............................................................................... 19
2.4 Optional Accessory Installation ................................................................................ 20
2.4.1 Install the Stand Module ................................................................................... 20
2.4.2 Dismantle the Stand Module ............................................................................ 20
2.4.3 Install the Cables .............................................................................................. 21
2.4.3.1 Cable Organizer ............................................................................................ 21
2.4.3.2 Stand Module ................................................................................................ 22
2.4.4 Install the Camera Module ............................................................................... 22
2.4.5 Dismantle the Camera Module ......................................................................... 23
2.4.6 Install the MSR Module .................................................................................... 23
2.4.7 Dismantle the MSR Module ............................................................................. 25
Appendix ...................................................................................................................... 26
Declaration of the Presence Condition of the Restricted Substances Marking .............. 27

7 |
Chapter 1
Product Introduction

8 |
1.1 Overview
The IEC-22A2 series is a thinner 21.5" touch computer that offers a unique screw less
design with expandability and flexibility, making expansion and accessory installation
much easier. The versatility of IEC-22A2 series is an exceptional choice for applications in
all business sectors, especially in the retail market.
1.2 Feature
 Support Rock chip RK3399 processor
 Unique screw less design for better user experience.
 Patented I/O design for better wiring management while implementation.
1.3 Specifications
System
CPU
Rock chip RK3399, Dual-core Cortex-A72 up to 1.8GHz,
Quad-core Cortex-A53 up to 1.4GHz
GPU
Mail-T860 MP4
Memory
2GB dual channel LPDDR4
Storage
16GB eMMC
Input Power
DC in 12V/4A 2PIN
Display
Dual channel LVDS, resolution up to 1920x1080P60
Touch
TPK/ZCC 21.5-inch P-Cap touch sensor (EETI 80H84
controller), supports 10 fingers touch function.
Audio
2 x speaker (2W x 2)
Network
Gigabit Ethernet
Wi-Fi 802.11a/b/g/n/ac, 1T1R
Bluetooth 4.0 (Support BLE)
External IO Ports
1 x LAN (Support 10/100/1000Mbps)
1 x TF slot(Support SDHC 2.0)
1 x HDMI (Support 4K@60Hz)
1 x USB3.0 Type-A
1 x USB3.0 Type-C OTG (Support DP1.2 4-lane, 5V/0.5A)
1 x 12V DC In
1 x Power button

9 |
Internal IO Ports
(inside plastic cover)
1 x connector (5V/0.5A)
OS Version
Android 9.0 or later
Operation Temp.
0°C ~40°C
Storage Temp.
-20C to 60C
Operation Humidity
20~80%, Non-Condensing
Storage Humidity
10~90%, Non-Condensing
LCD Touch Panel
Size
21.5” TFT LCD
Brightness
(non-touch screen)
Typical 250 cd/m2; min. 200 cd/m2
Brightness
(P-CAP with ZCC)
Typical 212.5 cd/m2; min. 170 cd/m2
Brightness
(P-CAP with TPK)
Typical 225 cd/m2; min. 180 cd/m2
Number of Pixels
1920 (H) × 1080 (V)/ 60Hz
Tilt Angle
10~70
Environment
Certificate
CE、FCC、LVD
Mounting
VESA 100 mm x 100 mm
Dimension (W x H x D)
System Only: 510.96 mm x 308.01 mm x 37.9 mm
System with Stand Module: 510.96 mm x 322.28 mm x
172.98 mm
Net Weight
System Only: 4.0 Kg
System with Stand Module: 6.52 Kg
Gross Weight
System Only: 6.2 Kg
System with Stand Module: 9.07 Kg

10 |
1.4 Block Diagram

11 |
1.5 Interface Connectors
12V DC in
Pin #
Signal Name
Pin #
Signal Name
1
12V
2
GND
RJ45 for LAN
Pin #
Signal Name
Pin #
Signal Name
1
TP1+
2
TP1-
3
TP2+
4
TP3-
5
TP3+
6
TP2-
7
TP4+
8
TP4-
LED
Function
Color
Left
Active
Yellow (Blink)
Right
10M/100M/1000M
Green
USB3.0
Pin #
Signal Name
Pin #
Signal Name
1
USB5V
2
D-
3
D+
4
GND
5
SSRX-
6
SSRX+
7
GND_DRAIN
8
SSTX-
9
SSTX+

12 |
HDMI
TF card
Pin #
Signal Name
Pin #
Signal Name
1
DAT2
2
DAT3
3
CMD
4
VCC
5
CLK
6
GND
7
DAT0
8
DAT1
9
CD
USB-C
Pin #
Signal Name
Pin #
Signal Name
A1
GND
B12
GND
A2
SSTXp1
B11
SSRXp1
A3
SSTXn1
B10
SSRXn1
A4
VBUS
B9
VBUS
A5
CC1
B8
SBU2
A6
Dp1
B7
Dn2
A7
Dn1
B6
Dp2
A8
SBU1
B5
CC2
A9
VBUS
B4
VBUS
A10
SSRXn2
B3
SSTXn2
A11
SSRXp2
B2
SSTXp2
A12
GND
B1
GND
Pin #
Signal Name
Pin #
Signal Name
1
TMDS Data2+
2
TMDS Data2
Shield
3
TMDS Data2-
4
TMDS Data1+
5
TMDS Data1
Shield
6
TMDS Data1-
7
TMDS Data0+
8
TMDS Data0
Shield
9
TMDS Data0-
10
TMDS Clock+
11
TMDS Clock
Shield
12
TMDS Clock-
13
CEC
(N.C on device)
14
Reserved
(N.C. on device)
15
SCL
16
SDA
17
DDC/CEC Ground
18
+5V Power
19
Hot Plug Detect

13 |
1.6 Package Overview
Touch Computer
Power Cord
DC Power Supply
Screw
Stand Module
(Optional)
! Warning!
This product is intended to be supplied by a UL Listed Power Adapter, rated
12Vdc, 4A minimum. (complied with LPS or PS2) Tma = 40 degree C minimum,
and the altitude of operation = 3048m minimum. If it needs further assistance
with purchasing the power source, please contact to TES for further information.
! Mise en garde!
Cet appareil est conçu avec une alimentation de courant CA, d’une tension
nominale de 12Vdc, 4A minimum. (conforme au LPS ou PS2) Tma = 40 degrés C
minimum et l’altitude de l’utilisation = 3048m minimum. Pour d’autres conseils
pour l’installation de la source d’alimentation, communiquer avec TES pour de
plus amples renseignements.

14 |
Chapter 2
Product Installation

15 |
2.1 About VESA Mount
The IEC-22A2 series conform to the “VESA Flat Display Mounting Interface Standard”
which defines a physical mounting interface for touch computer, and corresponding with
the standards of touch computer mounting devices, such as wall-mounted. The VESA
mount is located on the back of this unit.
The equipment is only for wall mounting for horizontal (output connector facing down)
and vertical mounting orientations (output connector facing left or right) when EUT
without base. The equipment with base used for horizontal (output connector facing
down) and panel facing up position.
VESA Mount
! Warning!
Please select the TES original screws!
The distance between the back cover surface and the bottom of the screw hole
is 8 mm. Please use four M4 / 8 mm screws diameter with proper length to
mount your monitor.
Note: The mounting stand must be able to support at least 7.67 lbs (3.48 Kg).

16 |
! Mise en garde!
Sélectionner les vis d’origine de TES!
La distance entre la surface du couvercle arrière et le bas de l’orifice de la vis
est de 8 mm. Utiliser quatre vis M4 de 8 mm de diamètre pour le montage de
votre moniteur.
Remarque : Le support de montage doit pouvoir supporter un poids d’au moins
7,67 lb (3,48 kg).

17 |
2.2 Power On / Off Switch
Power On/Off
Switch
Function
Description
Power on
Press the power button 2 sec
Sleep
Press the power button to enter sleep mode, and press again to
resume from sleep
Power off
Press the power button 2 sec and click power off.

18 |
2.3 Dimension
2.3.1 System Only
Front View
Side View
Rear View
Bottom View

19 |
2.3.2 System with Stand Module
Front View
Side View
Rear View
Bottom View