Tesla MODEL X 2015 User manual

MODEL X
2015–2020
OWNER'S MANUAL
Software version: 2022.12
New Zealand

YOUR OWNER'S MANUAL
For the latest and greatest information that is customized to your vehicle, view the Owner’s Manual on your vehicle’s
touchscreen by touching Controls > Service > Owner's Manual. The information is specific to your vehicle depending on
the features you purchased, vehicle configuration, market region and software version. In contrast, owner information
that is provided by Tesla elsewhere is updated as necessary and may not contain information unique to your vehicle.
RELEASE NOTES
Information about new features is displayed on the touchscreen after a software update, and can be viewed at any time
by touching Controls > Software > Release Notes. If the content in the Owner's Manual on how to use your vehicle
conflicts with information in the Release Notes, the Release Notes take precedence.
ILLUSTRATIONS AND PRODUCT SPECIFICATIONS
The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options, software
version and market region, the information displayed on the touchscreen in your vehicle may appear slightly dierent.
All specifications and descriptions contained in this document are verified to be accurate at the time of printing.
However, because continuous improvement is a goal at Tesla, we reserve the right to make product modifications at any
time. To communicate any inaccuracies or omissions in this document, please send an email to:
ownersmanualf[email protected]om.
SAFETY INFORMATION
You can find safety information in your Model X Owner's Manual on the touchscreen.
For detailed information about your Model X, go to the Tesla website for your region, log on to your Tesla account, or
sign up to get an account.
If you have any questions or concerns about your Model X, call Tesla at 0800 005 431.
© 2012-2022 TESLA, INC.
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Tesla, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part, without the
prior written permission of Tesla, Inc. and its licensors. Additional information is available upon request. Shown here are
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Overview................................................................ 2
Exterior Overview............................................................................2
Interior Overview............................................................................. 3
Touchscreen Overview.................................................................. 5
Opening and Closing.........................................8
Keys and Doors................................................................................ 8
Windows............................................................................................16
Rear Trunk.........................................................................................17
Front Trunk....................................................................................... 19
Interior Storage and Electronics...............................................21
Sun Visors........................................................................................ 25
Seating and Safety Restraints..................... 26
Front and Rear Seats...................................................................26
Seat Belts.......................................................................................... 31
Child Safety Seats.........................................................................34
Airbags..............................................................................................53
Driving.................................................................. 56
Driver Profiles................................................................................. 56
Steering Wheel...............................................................................58
Mirrors................................................................................................ 61
Starting and Powering O.........................................................62
Shifting..............................................................................................64
Lights................................................................................................. 65
Instrument Panel........................................................................... 68
Wipers and Washers....................................................................74
Braking and Stopping..................................................................75
Traction Control............................................................................. 78
Park Assist....................................................................................... 79
Vehicle Hold..................................................................................... 81
Acceleration Modes......................................................................82
Active Hood.................................................................................... 84
Trip Information............................................................................. 85
Getting Maximum Range........................................................... 86
Rear Facing Camera(s)............................................................... 88
Active Spoiler................................................................................. 89
Towing and Accessories.............................................................90
Cold Weather Best Practices....................................................98
Autopilot............................................................100
About Autopilot.......................................................................... 100
Trac-Aware Cruise Control...................................................103
Autosteer........................................................................................108
Navigate on Autopilot.................................................................113
Trac Light and Stop Sign Control.......................................116
Autopark......................................................................................... 123
Summon.......................................................................................... 125
Smart Summon.............................................................................128
Active Safety Features...................................131
Lane Assist...................................................................................... 131
Collision Avoidance Assist....................................................... 134
Speed Assist.................................................................................. 137
Using the Touchscreen................................. 139
Controls........................................................................................... 139
Climate Controls.......................................................................... 145
Maps and Navigation................................................................. 150
Media................................................................................................ 155
Entertainment............................................................................... 158
Phone and Calendar.................................................................... 161
Air Suspension..............................................................................164
Voice Commands.........................................................................166
Security Settings......................................................................... 168
Dashcam and Sentry Mode..................................................... 169
HomeLink Universal Transceiver............................................172
Connecting to Wi-Fi................................................................... 175
Software Updates........................................................................176
Mobile App.....................................................................................178
Charging............................................................ 180
Electric Vehicle Components................................................. 180
High Voltage Battery Information.........................................182
Charging Instructions.................................................................183
Maintenance......................................................189
Maintenance Schedule...............................................................189
Tire Care and Maintenance....................................................... 191
Cleaning.......................................................................................... 197
Wiper Blades and Washer Jets.............................................200
Fluid Reservoirs...........................................................................202
Jacking and Lifting....................................................................204
Parts and Accessories.............................................................. 205
Specifications..................................................206
Identification Labels..................................................................206
Vehicle Loading...........................................................................207
Dimensions and Weights.........................................................209
Subsystems.................................................................................... 212
Wheels and Tires..........................................................................215
Roadside Assistance......................................218
Contacting Tesla Roadside Assistance................................218
Instructions for Transporters...................................................219
Consumer Information................................. 222
About this Owner Information...............................................222
Disclaimers....................................................................................224
Reporting Safety Defects........................................................ 225
Radio Regulatory Compliance...............................................226
Troubleshooting Alerts.............................................................230
Index................................................................... 267
Contents

1. Exterior lights (Lights on page 65)
2. Front doors (Keys and Doors on page 8)
3. Falcon wing doors (Keys and Doors on page 8)
4. Charge port (Charging Instructions on page 183)
5. Active spoiler (optional) (Active Spoiler on page 89)
6. Autopilot cameras (About Autopilot on page 100)
7. Exterior mirrors (Mirrors on page 61)
8. Radar sensor (hidden from view in the above image) (About Autopilot on page 100)
9. Hood/Front trunk (Front Trunk on page 19)
10. Wheels and tires (Wheels and Tires on page 215)
11. Rear view camera (Rear Facing Camera(s) on page 88 and About Autopilot on page 100)
12. Rear trunk/liftgate (Rear Trunk on page 17)
13. Ultrasonic sensors (Park Assist on page 79 and About Autopilot on page 100)
Exterior Overview
2 MODEL X Owner's Manual

1. Interior door handles (Opening Doors from the Interior on page 10)
2. Autopilot stalk (Trac-Aware Cruise Control on page 103 and Autosteer on page 108)
3. Turn signal stalk (High Beam Headlights on page 65, Turn Signals on page 66, Wipers and Washers on page
74)
4. Steering wheel buttons - left (Using Left Steering Wheel Buttons on page 58)
5. Instrument panel (Instrument Panel on page 68)
6. Steering wheel buttons - right (Using Right Steering Wheel Buttons on page 59)
7. Drive stalk (How to Shift on page 64)
8. Touchscreen (Touchscreen Overview on page 5)
9. Glovebox button (Glovebox on page 21)
10. Cabin climate control (Climate Controls on page 145)
11. Power window switches (Opening and Closing on page 16)
12. Exterior mirror adjustment switches (Mirrors on page 61)
13. Seats (Front and Rear Seats on page 26)
14. Steering column adjuster (hidden from view in the above image) (Steering Wheel on page 58)
15. Horn (Horn on page 59)
16. Brake pedal (Braking and Stopping on page 75)
17. Accelerator pedal (Acceleration Modes on page 82)
Interior Overview
3Overview

18. Hazard warning lights (Hazard Warning Flashers on page 67)
19. Cup holders (Cup Holders on page 24)
NOTE: On RHD (Right Hand Drive) vehicles, the controls illustrated above are arranged similarly, but are mirrored on
the right side of the vehicle.
Interior Overview
4 MODEL X Owner's Manual

WARNING: Always pay attention to road and trac conditions when driving. To minimize driver distraction and
ensure the safety of vehicle occupants as well as other road users, avoid using the touchscreen to adjust
settings while the vehicle is in motion.
Use the touchscreen to control many features that, in traditional cars, are controlled using physical buttons (for
example, adjusting the cabin heating and air conditioning, headlights, etc.). You also use the touchscreen to control
media, navigate, use entertainment features, and customize Model X to suit your preferences. The main component
of the touchscreen is the map area. Other main components are shown here:
NOTE: Illustrations are provided to improve conceptual understanding only. Depending on vehicle options, software
version, market region and regional and language settings, the details displayed on the screen will dier.
1. Status bar: This area on the top of the touchscreen displays the time of day, the outside temperature, and the
following icons:
Touch to lock/unlock all doors and trunks.
Touchscreen Overview
5Overview

Status of the front passenger airbag (see Airbags on page 53).
Displays when a software update is available (see Software Updates on page 176).
Add, configure, or quickly switch driver profiles (including Valet Mode and Easy Entry). See Driver
Profiles on page 56.
Control or program HomeLink devices (if equipped) (see HomeLink Universal Transceiver on page
172).
Displays when a notification is in eect. Touch to display information about the notification. To
display a list of the most recent notifications, with the most recent listed first, you can also touch
Service > Notifications.
Connected to a Wi-Fi network.
Connected to cellular network. Touch to connect to Wi-Fi (see Connecting to Wi-Fi on page 175).
Connect to a Bluetooth device (see Pairing a Bluetooth Phone on page 161).
2. Navigation: Change the orientation of the map, find or navigate to a destination, and change navigation settings
(see Maps and Navigation on page 150).
3. Controls: Control various features and adjust settings to customize your Model X (see Controls on page 139).
4. Climate controls (driver): Use the left and right arrows to decrease/increase cabin temperature. Touch Split on
the popup to display separate controls for the driver and passenger. Touch the temperature icon to customize
climate control settings (see Climate Controls on page 145).
5. My Apps: For one-touch access to frequently used apps and controls, you can choose what displays here. See
Customizing My Apps on page 7.
6. App Launcher: Touch the app launcher to open the app tray. Then touch any app to open it. The app you choose
displays on top of the map. To close an app, drag it downward.
7. Recent App(s): Displays the most recently used app(s). The number of recent apps displayed here depends on
how many apps have been added to My Apps. If you add the maximum number of apps to My Apps, only the
most recent app displays.
8. Climate controls (passenger): Displays when temperature controls have been Split to provide separate controls
for the driver and passenger.
Touchscreen Overview
6 MODEL X Owner's Manual

9. Volume Control: Controls the volume of media player and phone calls (see Volume Controls on page 155). The
volume of navigation instructions is controlled separately (see Maps and Navigation on page 150).
Popup messages appear at the bottom of the touchscreen. For example, a seat belt reminder appears if a seat belt is
unfastened in an occupied seat, an alert appears to notify you of an incoming phone call, a text message appears
(when applicable), and voice commands appear when in use. If applicable, touch options from these popup
messages (for example, accept/decline a phone call, choose an option from the headlight menu, etc.). To dismiss a
popup message, swipe it downward.
Customizing My Apps
For one-touch access to commonly used apps and controls, you can customize what displays in the My Apps area on
the touchscreen's bottom bar:
1. Enter customization mode by touching and holding any app or control in the My Apps area. If this area is empty,
touch the App Launcher.
2. Simply drag any app or control from the app tray onto the My Apps area in the bottom bar.
NOTE: Seat heaters selected from the app tray appear next to the temperature, instead of in the My Apps area.
NOTE: Controls (for example, defrosters and seat heaters) appear in the app tray only when you enter customization
mode by touching and holding an app.
NOTE: When you've added the maximum number of apps or controls to My Apps, adding an additional app removes
the rightmost app.
NOTE: Remove an app or control from the My Apps area by touching and holding, then touching its associated "X".
Touchscreen Overview
7Overview

Keyless Locking and Unlocking
Locking and unlocking Model X is convenient. Although
you must be carrying a valid key fob, there is no need to
use it. Model X has sensors around the driver's door that
can recognize the presence of a key fob within a range
of approximately one meter. So, you can keep your key
fob in your pocket or purse and Model X detects it as
you approach.
When you walk up to Model X carrying your key fob, the
doors automatically unlock if Passive Entry is on
(Controls > Safety > Passive Entry). To open the rear
trunk, press the switch located under the powered
liftgate’s exterior handle.
NOTE: Model X must detect your key fob near the
driver's door before the doors or powered liftgate
unlock.
NOTE: If Passive Entry is o, you must use the key fob to
unlock Model X. See Using the Key Fob on page 8.
If equipped with the premium upgrade package, and the
Automatic Doors setting is turned on, when you walk up
to Model X carrying your key fob, doors automatically
unlock and the driver's door partially opens. If not
equipped, or if this setting is turned o, doors
automatically unlock and a door opens when you press
its handle.
NOTE: You can choose whether you want all doors, or
just the driver's door, to unlock when you approach
Model X carrying your key fob (see Door Unlock Mode
on page 14).
When carrying your key fob with you, you can also open
the rear trunk without having to use the key fob. Simply
press the switch located under the powered liftgate’s
exterior handle. Driver Door Unlock Mode (see Door
Unlock Mode on page 14) must be o and the vehicle
must detect the key fob near the driver's door before
opening the rear trunk.
Model X also locks automatically. If you enable Walk
Away Door Lock, Model X locks when you walk away
carrying your key fob with you (see Walk-Away Door
Lock on page 14).
In addition, you can set Model X to sound a soft horn
whenever you car locks or unlocks (if equipped). To set
up, touch Controls > Vehicle > Lock Confirmation
Sound.
While sitting inside Model X, you can also lock and
unlock the vehicle by touching the icon on the
touchscreen's status bar or by touching Controls.
Using the Key Fob
To quickly familiarize yourself with the key fob, think of
the key fob as a miniature version of Model X, with the
Tesla badge representing the front. The key fob has
three buttons on the top that feel like softer areas on the
surface, and a metal button on each side representing
the falcon wing doors.
1. Trunk
◦ Double-click to open the rear trunk.
◦ If equipped with a powered liftgate, double-click
to close the rear trunk. You can also single-click to
stop the liftgate when it is moving.
◦ Hold the button down for one to two seconds to
open the charge port door.
2. Lock/Unlock All
◦ Single-click to lock all doors and rear trunk.
Hazard warning lights flash once.
NOTE: If a door or the rear trunk is open, hazard
warning lights flash three times and doors do not
lock. But you can enable a single-click to both
close all doors (and rear trunk) and lock them, by
turning on the Close All with Key Fob setting
(touch Controls > Vehicle > Close All with Key
Fob). By default, this setting is turned o and you
must triple-click the button to close and lock all
doors.
◦ Double-click to unlock. Hazard warning lights flash
twice.
NOTE: If Model X is equipped with the premium
upgrades package and Automatic Doors is
enabled (touch Controls > Vehicle > Automatic
Doors), doors unlock and the driver's door opens
as you approach Model X. A subsequent double-
click opens the passenger front door.
3. Front trunk
Keys and Doors
8 MODEL X Owner's Manual

◦ Double-click to open the front trunk.
4. Falcon wing doors
◦ Double-click to open/close the associated falcon
wing door.
◦ Single-click to stop movement of the associated
falcon wing door. Subsequently double-clicking
reverses movement of the falcon wing door. For
example if the door was opening, it closes, and
vice versa.
NOTE: Falcon wing doors are designed to
proactively detect obstacles that prevent the
doors from moving when an obstacle is detected.
WARNING: Model X falcon wing doors have
several sensors to detect the presence of an
object in the door's path. In most cases,
when an object is detected, the door stops
moving. However, the sensors are unable to
detect all areas under all circumstances,
particularly when closing, Therefore, you
must monitor the movement of falcon wing
doors to ensure the door's path of
movement is free of obstacles, staying
prepared at all times to proactively intervene
to stop the door from contacting an object
(including a person). Failure to do so can
cause serious damage or bodily injury.
You do not need to point the key fob at Model X, but
you must be within operating range (which varies
depending on the strength of the key fob’s battery).
If Model X is unable to detect the key fob, the
touchscreen displays a message indicating that a key
fob is not inside. Place the key fob where Model X can
best detect it, which is below the low voltage power
socket (see Key Fob Not Inside on page 62).
Radio equipment on a similar frequency can aect the
key fob. If this happens, move the key fob at least 30 cm
away from other electronic devices (phone, laptop, etc).
If the key fob does not work, you may need to change
its battery. If the key fob’s battery is discharged, you can
open Model X by following the unlocking procedure (see
Unlocking When the Key Fob Doesn't Work on page
14).
CAUTION: Remember to bring the key fob with
you when you drive. Although you can drive
Model X away from its key fob, you will be unable
to power it back on after it powers o.
CAUTION: Protect the key fob from impact, high
temperatures, and damage from liquids. Avoid
contact with solvents, waxes and abrasive
cleaners.
Replacing the Key Fob Battery
The key fob's battery lasts for approximately a year with
normal use. When the battery is low, a message displays
on the instrument panel. Follow these steps to replace it:
NOTE: Tesla recommends replacing the battery in all key
fobs at the same time.
1. With the key fob placed button-side down on a soft
surface, use a small flat-bladed tool or fingernail to
release the bottom cover.
NOTE: If a lanyard is attached to the key fob, you can
release the bottom cover by placing your thumb
against the "X" on the bottom cover, then firmly
pulling the lanyard toward you (hence pushing the
key fob o of its cover). You can also pry the cover
o by placing a small flat-bladed tool, a fingernail, or
the Tesla-provided tool against the lanyard cord.
2. Remove the battery by carefully releasing it from the
retaining clips at an angle.
3. Insert the new battery (type CR2354) with the ‘+’
side facing up. The battery fits snugly so you must
slide it into position at an angle toward the Positive
contact (the contact located near the center of the
key fob), then press down firmly on the other side,
ensuring it is held firmly in its intended position.
Keys and Doors
9Opening and Closing

NOTE: Tesla recommends using Panasonic CR2354
batteries. These can be purchased through online
retailers, local supermarkets, and drug stores.
CAUTION: The battery should press against the
spring on the positive contact. Do not place the
battery on top of the contact and force it down
vertically. Doing so may damage the contact.
NOTE: Wipe the battery clean before fitting and
avoid touching the battery's flat surfaces. Finger
marks on the flat surfaces of the battery can reduce
battery life.
4. Holding the cover at an angle, align the tabs on the
widest side of the cover with the corresponding slots
on the key fob, then press the cover firmly onto the
key fob until it snaps into place.
5. Test that the key fob works by unlocking and locking
your vehicle.
Attaching a Lanyard
The Model X key fob supports the use of a small lanyard.
To attach a lanyard, release the bottom cover as
described above. Place the lanyard over the pin on the
back side of the key fob. Re-align the cover and snap
into place.
Getting More Key Fobs
If you lose a key fob or require an additional one,
contact Tesla. Model X can recognize up to eight key
fobs.
When ordering a new key fob for Model X, take all
available key fobs with you for reprogramming.
Opening Doors from the Interior
To open a front door, pull the interior door handle
toward you.
You can also use the touchscreen to open and close
doors when inside Model X. Touch Controls, then choose
the door you want to open or close. In addition, if Model
X is equipped with the premium upgrades package,
when you press the brake pedal, the driver's door
automatically closes.
NOTE: To prevent children from opening falcon wing
doors using the interior handles, use the touchscreen,
Controls > Vehicle > Child-Protection Lock, to turn on
the child-protection locks (see Child-Protection Lock on
page 14).
Opening and Closing Front Doors
from Outside
Model X doors are electrically powered. When you
approach Model X carrying a key, the doors
automatically unlock. The front doors open when you
press the door handle.
You can also set the driver's door to open automatically
upon your approach (if equipped). The door partially
opens (between 20° and 45° depending on obstacles
detected by sensors). Touch Controls > Vehicle >
Automatic Doors. If this setting is on, you can also open
Keys and Doors
10 MODEL X Owner's Manual

the driver's door by double-clicking the key fob's lock/
unlock button. A subsequent double-click opens the
front passenger door.
You can also specify that you want to unlock only the
driver's door when you shift into Park by touching
Controls > Vehicle > Driver Door Unlock Mode.
NOTE: See Cold Weather Best Practices on page 98
for information on opening the doors in cold weather.
CAUTION: The front doors may not fully open or
close automatically when parked on a very steep
hill. Never rely on Model X to fully open or close
the doors for you when parked on a steep hill.
NOTE: Depending on date of manufacture and options
chosen at time of purchase, your Model X may not be
equipped with automatic doors.
Whenever a door is open, the Door Open
indicator displays on the instrument panel.
Also, the image of the Model X on the
touchscreen's Controls window also
provides a visual representation of an open
door or trunk.
To close doors from the outside, you can:
• Manually push them shut.
• Single-click or triple-click the key fob's lock/unlock
button (if the Close All with Key Fob setting is on,
only a single click is needed to close all doors and
trunks—a triple-click is needed if the setting is o).
Once inside you can close the doors by touching
Controls.
NOTE: Powered doors stop moving if an obstacle is
detected.
WARNING: Before allowing an automated feature
to open or close a front door (rather than doing so
manually), it is important to check that the area
around the door is free of obstacles (such as
people and objects). You must proactively monitor
the door's movement to ensure that it does not
contact a person or object. Failure to do so can
result in damage or serious injury.
Front Door Reset
Since your Model X does not have traditional door
handles that you can pull from the outside, it is
equipped with pop actuators (sometimes referred to as
"ice breakers") that are used to assist in opening the
front doors in cases where resistance is detected, such
as ice buildup in cold weather. The pop actuator is
located just above the front door latch and extends as
necessary to open the front door. Once the front door
opens slightly, the pop actuator gently retracts back into
the door.
If the pop actuator is unable to retract because it is
stuck to or caught on something, the pop actuator can
be extended manually to extract the object by
performing the following:
1. Carefully close the door latch using a pen,
screwdriver, or comparable tool (never use a finger or
body part and avoid damaging the paint); Model X
will detect this as though the door is closed.
2. Make sure Model X is unlocked, then press the
exterior door handle or pull the interior door handle
to reset the latch and extend the pop actuator.
3. As the pop actuator extends out from the door,
quickly extract the object.
WARNING: The pop actuator will attempt to
retract back into the door almost immediately
after the door handle is pressed or pulled. The
pop actuator retracts gently, but will not release
automatically if something gets caught.
WARNING: As with all mechanical and moving
parts on the vehicle, never put body parts in, or
near, moving components. Make sure children are
monitored when opening and closing doors.
Interacting with moving components, including the
pop actuator, can cause serious damage or bodily
injury.
Keys and Doors
11Opening and Closing

Opening and Closing Falcon Wing
Doors
Model X has falcon wing doors that easily open and
close by pressing a button, using a key fob, or touching
the associated icon on the touchscreen. The falcon wing
doors are equipped with several sensors that detect the
presence of people and objects and, if an object is
detected, the door stops moving. Based on detected
objects, the doors may adjust their outward and upward
movement in an attempt to avoid contacting the object.
For example, if an object is detected above Model X, the
door's movement may extend further outward but lower,
whereas if an object is detected beside the door, the
door may extend outward much less.
WARNING: It is important to keep your hands clear
of the falcon wing door frames at all times.
Proactively check the door frame area prior to
closing, and monitor the movement of the door
during closing to ensure that it does not come into
contact with a person or object. Failure to do so
can result in damage or serious injury.
WARNING: Before opening or closing a falcon
wing door, it is important to check that the area
around the door is free of obstacles (people and
objects). Although the doors have many sensors, it
can not detect all objects at all times, particularly
when moving. At any given moment, there may be
areas near the door that are not in the detection
zone. Therefore, when opening or closing a falcon
wing door, you and your passengers must stand
away from the door as it is moving, while
proactively monitoring the door's movement and
being prepared to take corrective action at any
time. To stop a door from moving, single-click the
falcon wing door button on the key fob, press the
switch on the door or door pillar, or touch the
button on the touchscreen.
To open a falcon wing door from outside Model X, press
the door handle or press the falcon wing door button on
the key fob (see Using the Key Fob on page 8).
To open a falcon wing door from inside Model X, press
the switch located on the door pillar, or touch the
associated door icon on the touchscreen (Controls):
NOTE: If Model X is locked, using the switch (illustrated
above) the first time unlocks the associated door. Pulling
it a second time opens it.
To close a falcon wing door, press the button located on
the inside of the door. You can also use the key fob (see
Using the Key Fob on page 8), use the switch on the
door pillar (illustrated above), or touch the associated
door icon on the touchscreen (Controls).
If a falcon wing door is left open when you attempt to
shift out of Park, a notification requiring you to confirm
your intent to drive appears on the touchscreen. The
falcon wing doors may automatically close once you
begin to accelerate. It is your responsibility to ensure
doors and trunks are properly closed before driving.
NOTE: To prevent children from opening falcon wing
doors using the interior switch, turn on child-protection
locks using the touchscreen (Controls > Vehicle > Child
Protection Lock). See Child-Protection Lock on page
14.
Keys and Doors
12 MODEL X Owner's Manual

NOTE: You can configure Model X to open the falcon
wing doors to a lower height setting by using the
touchscreen (Controls > Vehicle > Falcon Door Height).
NOTE: If a falcon wing door detects an obstacle while
closing, it reverses a few inches before it stops moving.
WARNING: Whenever a front door is partially open
(approximately 20°) as you are opening or closing
the associated falcon wing door, you MUST keep
your hands (or any object) away from the opening
edge of the front door. When a falcon wing door
passes by a partially opened front door, the
distance between the two doors is very narrow.
Objects, such as hands or fingers, placed in this
area, are not detected by sensors and can
therefore become pinched between the doors. To
avoid bodily injury, it is a good practice to keep
your hands away from the front door whenever
you are opening or closing a falcon wing door.
CAUTION: Remove accumulation of snow or ice
before opening a falcon wing door. Snow can get
inside Model X and ice can prevent the door from
opening.
CAUTION: In rainy weather, leaving a falcon wing
open while opening the liftgate can result in rain
water falling from the liftgate into the rear seating
area.
NOTE: Falcon wing doors open only when Model X is
stationary.
WARNING: When opening or closing a falcon wing
door, it is important to proactively monitor the
movement of the door to ensure that it does not
come into contact with a person or object. Failure
to do so can cause serious damage or injury.
Obstacle Detection
A falcon wing door stops moving when one of its many
sensors detects an obstacle, or when the door senses
resistance because it has made contact with an object.
The touchscreen displays a warning. In these cases,
provided it is appropriate to continue opening or closing
the falcon wing door, you can override obstacle
detection by pressing and holding the switch located on
the door pillar, or touching and holding the associated
door icon on the touchscreen.
When Model X detects a low ceiling (for example, in a
garage), it opens the falcon wing doors (and trunk) to a
lower height, even if no obstacle is detected. You can
override this height and open the doors higher by
touching the associated door icon on the touchscreen
(Controls). The touchscreen displays a message asking
you if you always want to open the doors to the higher
height at this location, and saves your choice. The next
time you open the falcon wing doors at this location,
Model X opens them to the height you saved.
WARNING: Before overriding a falcon wing door's
default opening height, visually inspect the area to
ensure adequate clearance between the door and
the detected object.
WARNING: Applying adhesive products such as
wraps, stickers, rubber coating, etc. on the outside
of the falcon wing doors can aect the sensors’
ability to detect obstacles properly.
Calibration
If the falcon wing doors lose calibration, a message
displays on the touchscreen. To calibrate the doors, first
ensure that both doors have plenty of space to open
and close and are clear of passengers, objects, etc. Then
press and hold the Calibrate button until calibration is
complete. During calibration, the lower door opens all
the way out (requiring extra space on the side of Model
X), the upper door moves all the way down, and then
the lower door closes.
Interior Locking and Unlocking
From inside Model X, you can use the touchscreen to
lock or unlock doors and trunks, provided a valid key is
inside the vehicle. Touch the lock icon on the
touchscreen's status bar.
When you stop Model X and engage Park, you can
choose whether you want doors to unlock or remain
locked. To do so, touch Controls > Vehicle > Unlock on
Park. When enabled, doors automatically unlock when
you engage Park.
You can also unlock doors by pressing the Park button
on the end of the drive stalk a second time (for example,
after pressing it one time to engage Park).
Keys and Doors
13Opening and Closing

NOTE: If a door or trunk is still open when you lock
Model X, it locks when you close it.
Door Unlock Mode
You can choose to unlock only the driver's door when
you approach your vehicle carrying your key fob. To do
so, touch Controls > Vehicle > Driver Door Unlock Mode.
Child-Protection Lock
Model X has child-protection locks on the falcon wing
doors and liftgate to prevent them from being opened
using interior handles. Use the touchscreen to turn child-
protection locks on or o. Touch Controls > Vehicle >
Child- Protection Lock.
NOTE: It is recommended that you turn child-protection
locks on whenever children are seated in the rear seats.
Drive Away Locking
Model X automatically locks all doors (including the
trunks) whenever your driving speed exceeds 8 km/h.
Walk-Away Door Lock
Doors and trunks automatically lock whenever you walk
away carrying the key fob or if the key fob is otherwise
not detected by your vehicle (not present, dead battery,
etc.).
To turn this feature on or o, touch Controls > Vehicle >
Walk-Away Door Lock.
Check the Exclude Home checkbox to prevent doors
from locking when you walk away carrying the key fob
when Model X is parked at the location you have
designated as Home. For details on how to designate a
location as Home, see Home, Work, and Favorite
Destinations on page 152.
NOTE: If Model X detects an authenticated key fob for
five minutes after you exit the vehicle and close all
doors, Walk-Away Door Lock disables and doors do not
lock when you leave with the key fob. You will need to
manually lock Model X until after your next drive.
NOTE: If all doors are closed and you use the key fob to
unlock Model X, walk away locking is temporarily
suspended for one minute. If you open a door within this
minute, it does not re-lock until after all the doors are
closed and you have walked away with the key fob.
NOTE: If you unlock Model X using the mobile app, it
automatically locks after a short period of time if all
doors remain closed. If parked in an area without cellular
service (such as an indoor parking garage), ensure that
you have a functional key fob available to unlock
Model X.
Unlocking When the Key Fob
Doesn't Work
If Model X does not unlock when you walk up to it, or
when you double-click the unlock button on the top of
your key fob, the key fob’s battery may be dead. Even if
this is the case, you can still use the key fob to unlock
and drive Model X.
NOTE: Although you can still use your key fob, you
should consider using the mobile app to remotely unlock
and start the vehicle. Then, replace your key fob's
battery when convenient.
To unlock Model X (and disable the security alarm) using
the key fob, first position the key fob at the base of the
door pillar between the front door and the falcon wing
door, on the driver's side of the vehicle. Then press the
driver's door handle. If Model X doesn't unlock, try
adjusting the position of the key fob and try again. The
key fob must be in the correct position for the vehicle to
unlock. If Model X still doesn't unlock, remove the key
fob's battery and try again. See Replacing the Key Fob
Battery on page 9.
NOTE: The following illustration assumes a left hand
drive (LHD) vehicle. On a right hand drive (RHD) vehicle,
the locations are mirrored.
To drive Model X after gaining access to the cabin, place
the bottom of the key fob against the center console,
immediately below the low voltage power outlet, then
press and hold the brake pedal to start Model X.
Keys and Doors
14 MODEL X Owner's Manual

NOTE: Unlocking Model X using this method disables
walk away locking. You must manually re-enable walk
away locking after replacing the key fob’s battery.
Opening Interior Doors with No
Power
If Model X has no electrical power, the front doors open
as usual using the interior door handles. To open the
falcon wing doors, carefully remove the speaker grille
from the door and pull the mechanical release cable
down and towards the front of the vehicle. After the
latch is released, manually lift up the door.
Keys and Doors
15Opening and Closing

Opening and Closing
Press down on a switch to lower the associated window.
Window switches operate at two levels:
• To lower a window fully, press the switch all the way
down and immediately release.
• To lower a window partially, press the switch gently
and release when the window is where you want it.
Similarly, pull a switch to raise the associated window:
• To raise a window fully, pull the switch all the way up
and immediately release.
• To raise a window partially, pull the switch gently and
release when the window is where you want it.
If a window is left open unintentionally, Model X can
send a notification to the mobile app (touch Controls >
Vehicle > Car Left Open Notification, then choose Doors
& Windows).
NOTE: See Cold Weather Best Practices on page 98
for information on preparing windows for cold weather.
CAUTION: To avoid damage, windows
automatically lower slightly when you open or
close a door. If you manually raise a window when
the door is open, ensure it is slightly lowered
before closing the door.
WARNING: Before closing a window, it is the
driver’s responsibility to ensure that all occupants,
especially children, do not have any body parts
extended through the window’s opening. Failure to
do so can cause serious injury.
Locking Rear Windows
To prevent passengers from using the rear window
switches, press the rear window lock switch. The switch
light turns on. To unlock rear windows, press the switch
again.
WARNING: To ensure safety, it is recommended
that you lock the rear window switches whenever
children are seated in the rear seats.
WARNING: Never leave children unattended in
Model X.
Windows
16 MODEL X Owner's Manual

Opening
To open the rear trunk, ensure Model X is in Park, then
do one of the following:
• Touch Controls > Trunk on the touchscreen.
• Double-click the rear trunk button on the key fob.
• Touch the rear trunk button on the mobile app.
• Press the switch located under the liftgate's exterior
handle (a valid key must be detected).
NOTE: If Passive Entry is o, you must use a key fob to
unlock Model X before you can use the switch to open
the liftgate. See Using the Key Fob on page 8.
Model X must be unlocked or detect a key before you
can use the switch to open the liftgate.
When a door, trunk or liftgate is open, the
instrument panel displays the Door Open
indicator light. The image of your Model X
on the touchscreen also displays the open
trunk.
To stop a liftgate while it is moving, single-click the rear
trunk button on the key fob. Then, when you double-
click the rear trunk button, it moves again, but in the
opposite direction (provided it was not almost entirely
open or closed when you stopped it). For example, if
you single-click to stop the liftgate while opening, when
you double-click, it closes.
NOTE: In emergency situations, you can override an
open or close command by grasping the liftgate to stop
it in place.
To open the liftgate from inside the vehicle in the
unlikely situation that Model X has no power, see Interior
Emergency Trunk Release on page 18.
If Model X detects a low ceiling (for example, in a
garage), it opens the liftgate (and falcon wing doors) to
a lower height, even if no obstacle is detected. You can
override this height by manually lifting it higher. When
doing so, the touchscreen prompts you to choose if you
always want the trunk to open to this higher position at
this location, and saves your choice. If you choose to do
so, the next time you open the liftgate at this location,
Model X opens it to the saved height.
WARNING: Before opening or closing the liftgate,
check the surrounding area (for people and
objects). Although the liftgate can detect
obstacles, it cannot detect all objects at all times.
Do not rely on the liftgate to sense an obstruction
when opening or closing. You must proactively
monitor the liftgate to ensure that it does not
come into contact with a person or object. Failure
to do so may result in damage or injury.
Closing
To close the liftgate, do one of the following:
• Touch Controls > Trunk.
• Double-click the rear trunk button on the key fob.
• Press the switch located on the underside of the
liftgate (see Adjusting Liftgate Opening Height on
page 17).
If the liftgate senses an obstruction when closing, it
stops moving and chimes two times. Remove the
obstruction and try closing it again.
Adjusting Liftgate Opening Height
You can adjust the opening height of the liftgate to
make it easier to reach or to avoid low-hanging ceilings
or objects (for example, a garage door or light):
1. Open the trunk, then manually lower or raise the
liftgate to the desired opening height.
2. Press and hold the button on the underside of the
liftgate for three seconds until you hear a
confirmation chime.
Rear Trunk
17Opening and Closing

3. Confirm that you have set it to the desired height by
closing the liftgate, then reopening it.
Accessing the Cargo Area
Secure all cargo before moving Model X, and place
heavy cargo in the lower trunk compartment.
To access the cargo area inside the rear trunk, push
down on the ridged portion of the handle of the cargo
cover and then pull up. You can then adjust the position
of the cargo cover or completely remove it.
Distribute cargo weight between the front and rear
trunks.
CAUTION: Never load more than 175 lbs (80 kg) in
the upper compartment of the rear trunk or more
than 285 lbs (130 kg) in the lower compartment.
Doing so can cause damage.
Interior Emergency Trunk Release
An illuminated mechanical release located inside the
rear trunk allows you to open the rear trunk from the
inside if Model X has no electrical power. This
mechanical release also allows a person locked inside to
get out.
1. Remove the cover by pulling its lower edge very
firmly toward you.
2. Pull the cable to release the latch.
3. Push the rear trunk open.
NOTE: The button glows for several hours after a brief
exposure to ambient light.
WARNING: Do not allow children to play inside the
trunk or become locked inside. An unrestrained
child could suer serious injury or death in a crash.
A child could suer heat exhaustion if trapped in
the vehicle, especially without climate control on.
Rear Trunk
18 MODEL X Owner's Manual