
LIMITED THREE YEAR WARRANTY
United Pet Group, a Division of Spectrum Brands, Inc. offers a LIMITED WARRANTY for this
product against defects in material or workmanship for a period of THREE (3) YEARS from the
date of original purchase. If the product exhibits such a defect, UPG will replace or repair it,
at UPG’s discretion, without cost for parts or labor. This product must be shipped postage
paid to UPG. Proof-of-purchase is required. You are responsible for proper shipping. This
warranty only extends to the original purchaser.
This LIMITED WARRANTY does not cover damage caused by accident, misuse, abuse, or failure
to follow product instructions. All implied warranties, including any implied warranty of
merchantability or fitness for any purpose, (an unwritten warranty that the product is fit for
ordinary use) are limited to three (3) year from the date of original purchase. Some states/
provinces do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you.
UPG disclaims liability for any consequential (the cost of repairing or replacing other
property which damaged when this product does not work properly) and/or incidental
damages (shipping costs to and from UPG, loss of time, loss of use, or other incidental
damages) resulting from the use of this product. Some states/provinces do not allow the
exclusion or limitation of consequential and/or incidental damages, so the above limitations
may not apply to you. This warranty provides specific legal rights. You may have other
legal rights that vary from state/province to state/province.
To activate the three (3) year LIMITED WARRANTY; please register this product at www.
tetrawarranty.com. For repair or replacement, please contact UPG’s customer service by
The following is an alternative method of registration:
Fill in and return the accompanying card within ten (10) days of purchase with a copy of the
receipt to United Pet Group, Warranty Dept., 20975 Creek Rd., Noblesville, IN 46060. Please
print clearly.
GARANTIE LIMITÉE DE TROIS ANS
United Pet Group, a Division of Spectrum Brands, Inc. offre une GARANTIE LIMITÉE sur ce
produit contre les défauts de matières premières et de fabrication pendant une période de
TROIS (3) ANS à compter de la date d’achat original. Si le produit présente un défaut, UPG le
réparera ou le remplacera, à la discrétion de UPG, sans frais de pièces ou de main-d’œuvre.
Le produit doit être expédié port payé à UPG. Une preuve d’achat est requise. Vous êtes
responsable de l’expédition appropriée. Cette garantie est uniquement offerte à l’acheteur
original.
Cette GARANTIE LIMITÉE ne couvre pas les dommages causés par un accident, une utilisation
incorrecte, un abus ou le non-respect des instructions qui accompagnent le produit. Toutes
les garanties implicites, y compris toute garantie implicite de valeur marchande ou d’aptitude
à un usage particulier (une garantie non écrite stipulant que le produit convient à un usage
ordinaire), sont limitées à trois (3) ans à compter de la date d’achat original. Étant donné
que certains États / provinces ne permettent pas les limitations de durée des garanties
implicites, les limitations qui précèdent peuvent ne pas s’appliquer dans votre cas.
UPG rejette toute responsabilité à l’égard des dommages indirects (le coût des réparations
ou du remplacement d’autres biens endommagés lorsque ce produit ne fonctionne pas
correctement) ou accessoires (frais d’expédition vers ou en provenance de UPG, perte de
temps, perte d’utilisation ou autres dommages accessoires) qui résultent de l’utilisation
de ce produit. Certains États / provinces ne permettent pas l’exclusion ou la limitation des
dommages indirects ou accessoires; les limitations ou exclusions qui précèdent peuvent donc
ne pas s’appliquer dans votre cas. Cette garantie vous confère certains droits spécifiques.
Vous pouvez également jouir d’autres droits qui varient d’un État ou d’une province à l’autre.
Pour activer la GARANTIE LIMITÉE de trois (3) ans, veuillez enregistrer ce produit sur www.
tetrawarranty.com. Pour des réparations ou un remplacement, contacter le service à la
au 1.800.526.0650.
La méthode qui suit peut aussi être utilisée pour l’enregistrement :
Remplir et retourner la carte ci-jointe, dans les dix (10) jours qui suivent l’achat avec une copie
du reçu à United Pet Group, Warranty Dept., 20975 Creek Rd., Noblesville, IN 46060. Écrire
lisiblement en lettes moulées.
Windy Condition Warning (See Figure D)
When using the fountain in very windy conditions, position the fountain away from the edge of
the pond and decrease the flow. This will help prevent water from the spray from being blown
out of the pond.
Tip: For smaller ponds, the frothy pattern may be the best choice, since it is not affected by the
wind as much as the spray or bell pattern.
Fountain Clogging
The first thing that is likely to clog in the system is the fountain head. The head can easily be
removed and cleaned. The sponge filters in the FK3, FK5 and FK6 kits help prevent the fountain
from clogging.
Operating a Fountain Head and Additional Water Feature From the Same Pump
(See Figure F)
Note: The pumps used in the FK3, FK5 and FK6 kits are powerful enough to run a fountain head
and a small pond side statuary fountain “spitter”.
1. Assemble parts as shown in Figure E and thread into pump.
Don’t over tighten the threaded piece.
2. Attach proper hose fitting to the diverter stem.
- ½ in. barb fitting
- ¾ in. barb fitting
Attach either ½ in. ID or ¾ in. ID tubing onto fitting, secure with hose clamp if necessary.
Note: If using 1 in. ID tubing, slide the tubing directly onto diverter stem. No hose barb fitting
required.
3. Attach other end of tubing to fountain statuary or to waterfall.
4. Use flow control valve to regulate water between fountain spray and additional
water feature.
Figure F
Pond-Side Statuary Fountains – “Spitters”
- Attach using ½-inch or ¾-inch ID tubing from pump outlet
using enclosed hose barbs
- Or attach to diverter stem (See Figure F)
- Secure hose to statuary stem with hose clamp
!
WARRANTY CARD
Please fill out this card and mail it to the address below OR complete the e-registration form by
logging on to www.tetrawarranty.com to validate your warranty.
Name of purchaser: _______________________________________________________________
Address: ________________________________________________________________________
City: ________________________________________________ ST: _____ Zip Code:___________
E-mail Address: __________________________________________________________________
Date of Purchase: ________________________________________________________________
UnitedPet Group respects your rights for privacy. Any and all personal information collected here
will be kept strictly confidential and will not be sold, reused, rented, or otherwise disclosed.
Which product did you purchase?
Water Garden Pump 325 GPH _____
Water Garden Pump 550 GPH _____
Water Garden Pump 1000 GPH _____
Water Garden Pump 1900 GPH _____
FK3 Filtration Fountain Kit _____
FK5 Filtration Fountain Kit _____
FK6 Filtration Fountain Kit _____
SF1 Submersible Flat Box Filter _____
Electronic Newsletter
q
Yes, I would like to receive free e-mail updates on water
gardening, including tips, new products, and or other helpful information.
q
No, I would not like to receive any e-mail updates at this time.
!
Figure G
SF1 Submersible Flat Box Filter (See Figure H)
This filter is included with the FK5 and FK6 kits.
It is also sold separately and can be attached to many submersible pond pumps on the market
ranging from 200 to 2000 gallons per hour.
Includes:
Flat Box Filter
Filter Pads: (Coarse and Fine Foam Pads)
Tubing: 12 in. x 1 in. ID
Filter-to-Hose Fitting: 1 in. thread with 1 in. hose barb
Pump to Hose Fittings: For connecting to pump inlet:
- ¾ in. male thread with 1 in. hose barb
- 1 in. male thread with 1 in. hose barb
- 1-1/4 in. male thread with 1 in hose barb
Connecting to Pumps
This filter can connect to many different pond pumps.
Use the fittings and tubing to connect the pump inlet to the filter, or slide
the 1 in. ID tubing over the pump inlet.
Note: There are many different pumps on the market with different size inlets.
If these fittings do not attach to the pump inlet, you may try using standard
plumbing fittings and tubing to create a connection.
Figure H
Attaches to Tetra®Pond Water Garden Pumps.
Remove pre-filter cage from pump, place inlet adapter and fit tubing onto pump inlet.
Figure I
NEVER RUN THE PUMP WITHOUT WATER
WARNING – THE PUMP IS FITTED WITH A THERMAL CUT-OFF DEVICE THAT TEMPORARILY
SWITCHES OFF THE PUMP IN THE EVENT OF OVERHEATING. THE PUMP MAY START AUTOMATICALLY
AFTER THE PUMP COOLS DOWN.
Please visit us at
www.tetrapond.com!
TROUBLESHOOTING
If the pump fails to operate, please check the following:
• If flow does not occur within seconds of plugging the pump in, unplug the electrical cord for
several seconds and then plug back in. Repeat if necessary.
• Check the circuit breaker or try another electrical outlet to ensure the pump is getting
power.
NOTE: Always disconnect from electrical outlet before handling the pump.
• Check the tubing for kinks and obstructions.
• Check cage, pre-filter or submersible filter for blockage. (Follow cleaning
instructions.)
Cleaning Fountain, Pump, Pre-Filter and Submersible Filter
Tip: Fountain heads tend to clog first. Remove and clean these first. This may solve the
problem.
Should the pump flow visibly decrease, it is time to clean the fountain, pump and/or filters.
1. Unplug the pump from electrical outlet.
2. Detach the submersible flat box filter or pre-filter cylinder from the pump and remove. (Do
not pull by electrical cord.)
3. Pre-filter cylinder: (FK3) Remove filter media from cylinder and flush with water to remove
debris.
4. Submersible flat box filter: (FK5, FK6 and SF1) Remove lid and foam pads and flush with
water to remove debris.
Note: It is better to clean the foam pads in a bucket of pond water. Avoid using tap water, which
contains chlorine that can kill beneficial bacteria that have colonized in the filter sponges.
5. Cleaning the Pump: Remove the pump from the pond. Do not lift the pump using the
electrical cord, since this can damage the pump.
- Look into impeller cover to see if impeller is clogged.
- Flush with fresh water. Tip: Use garden hose nozzle.
- If still clogged, remove impeller cover, and carefully remove impeller assembly.
- Flush impeller and impeller cavity with water.
- Carefully reassemble the impeller and cover.
Winter Care
If there is a danger of the water freezing, the equipment should be removed from the water,
cleaned with water, and stored in a frost-free location for the duration of the winter.
If the pump is required to run throughout the winter, it is advisable to move it to shallower
water (on a marginal shelf for example) to minimize disturbance to the fish resting in the
warmer water, which collects at the bottom of the pond during the colder months.
Adverse Effects of Chlorine
Water with a high concentration of chlorine may degrade the sponge pre-filters used with this
submersible filter. Please avoid adding chlorine to self-contained fountains. Most tap water
has a low concentration of chlorine and will not significantly degrade these sponges.
Chlorine should never be added to any water environment that contains plants or fish. Tap
water should be treated with a water treatment to remove harmful chlorine and chloramines.
Figure J
Replacement Parts:
Replacement foam pads available through your retailer.
- For FK5, FK6 and SF1 Item #19015
- For FK3 pre-filter Item #19016
For other parts, please contact our specialists at Tetra Customer Care.
SPRAY FOUNTAIN HEAD
FROTHY PATTERN
FOUNTAIN HEAD
LONG STEM PIECE
BELL PATTERN FOUNTAIN HEAD
LONG STEM PIECE
SHORT STEM CONNECTOR
PRESS FIT BARBED ADAPTER
FLOW CONTROL CAP
3/4 INCH BARB ADAPTER
SHUT OFF CAP
1/2 INCH BARB ADAPTER
DIVERTER
SWIVEL HEAD
ADJUSTER
PRESS FIT THREADED
PIECE FOR PUMP
Using Complete
Fountain Set
(supplied with FK3,
FK5 and FK6 kits or
sold separately)
Figure E
Questions? Problems? Missing Parts?
• Before returning the product, please call our Customer Care
department at 800-526-0650, Monday–Friday 7:30 a.m. to 5:30 p.m.,
Eastern USA Time.
• Or email us at consumer@tetra-fish.com, our Customer Care
Department can provide advice that will help you solve the problem.
Consumer Support Service (800) 526-0650 • www.tetrapond.com
26594-901 Rev. C
United Pet Group, a Division of Spectrum Brands, Inc.
3001 Commerce St., Blacksburg, VA 24060
1-800-526-0650 • www.tetrapond.com
® Registered Trademark and TM Trademark of Spectrum Brands, Inc.
© 2015 Spectrum Brands, Inc.