The Splash Lab TSL.410 Maintenance and service guide

TSL.410
deck mounted soap dispenser
installation + maintenance

3Safety and Warnings
4Box Contents
5Diagram
6Technical Data
8Before You Install
9Dimensions
10 How To Install
14 Commissioning & Operation
15 Troubleshooting
16 Cleaning
17 Maintenance
18 Warranty
19 Contact Details
contents
2TSL.410 MANUAL

For more information contact:
Tel: +44 (0)161 482 7000
Email: technical@thesplashlab.com
TSL.410
Read and save these instructions
WARNING !
+ Use this unit only in the manner intended by the manufacturer. If you have
questions, contact the manufacturer (see back page for more details).
TSL.410 MANUAL 3

box contents
1Body
2Bottle connector
3Flat washer
4Base collar
5Fixing nut
6Fixing nut
7Soap feed pipe
8Soap reservoir
4TSL.410 MANUAL
1
2
3
4
7
5
6
8

diagram
5TSL.410 MANUAL
5
3
7
6
4
2
1
8
1Body
2Base collar
3Flat washer
4Fixing nut
5Fixing nut
6 Bottle connector
7 Soap feed pipe
8Soap reservoir

technical data
TSL.410 MANUAL 6
Overview
Codes Power Finishes
TSL.410.CS Pump-action Brushed Stainless Steel
TSL.410.CP Pump-action Brushed Copper
TSL.410.BK Pump-action Brushed Black
TSL.410.BR Pump-action Brushed Brass
TSL.410.BZ Pump-action Brushed Bronze
Light Reflectance Values
Brushed Stainless Steel 58
Brushed Copper 19
Brushed Black 3
Brushed Brass 40
Brushed Bronze 17
Technical Data
Body Material AISI 304 Stainless Steel
Coating Type PVD (colours only)
Weight 700g
Pump Type Manual piston-type
Standard Discharge 1.0ml
Recommended Soap Type Liquid soap - <100 - 3800cPS viscosity. Not
suitable for foam soaps, alcohol gels or hand
sanitisers.
Soap Reservoir Capacity 1 Litre (standard)
5 Litres (optional remote feed)
The TSL.410 is a stainless steel deck mounted soap dispenser, available in a variety of
coloured finishes with a sleek and minimalist design.

technical data
7TSL.410 MANUAL
FRONT SIDE
Related Products
Soap Feed Systems LST1 - 5L reservoir with 2m feed pipe
LST2 - 5L reservoir with 2x 2m feed pipe
LST3 - 5L reservoir with 3x 2m feed pipe
LST4 - 5L reservoir with 4x 2m feed pipe
Sensor Operated Taps TSL.960 Deck mounted tap
TSL.990 Deck mounted tap
Related Documents
Warranty Document Email: technical@thesplashlab.com

Access Requirements
Soap reservoir must be accessible for installation, commissioning and for ongoing/
routine maintenance.
Front access: If the underside of the wash basin is tiled in, or is fixed onto a vanity
unit, a front hatch or panel(s) must be constructed below the wash basin for ongoing
maintenance access.
Installation Requirements
1. The soap dispenser is intended to be mounted in a countertop or basin
adjacent to a tap. As a guide, The Splash Lab recommends a minimum
distance of 100mm between the dispenser and a tap.
2. The TSL.410 is supplied with a single-feed reservoir fitted to the underside of
the dispenser. If a multifeed system is required, this needs to be specified
separately.
before you install
TSL.410 MANUAL 8
!
Caution
+ The TSL.410 parts must be put together correctly before installation.
+ All parts must be installed correctly before powering up the system.

TSL410 MANUAL 9
technical drawing
SIDE
FRONT
12mm Min 35mm Max
91
262 81
Soap Cap Adaptor
Ø30
Soap Bottle
Ø30
12mm Min 35mm Max
Dispenser Hole
Cut-Out 25mm

10 TSL410 MANUAL
1
Mark soap hole centres onto the surface
for installation.
how to install
Soap Installation
2
Drill 25mm diameter hole in countertop.
3
Insert dispenser through hole in basin or
countertop with the stainless steel bezel
above the counter.
4
Slide washer over mounting shank and
then tighten the fixing nut by hand.

TSL.410 MANUAL 11
5
Assemble the 2nd nut on the mounting
shank and then tighten this against the
1st nut. (Use 2 spanners for this)
Soap Installation
6
Connect the soap feed pipe to the spigot
below the countertop
7
Screw the bottle connector onto the
mounting shank so that 1 turn of thread
is visible below the connector.
8
Tighten the locking grub screw using a
2mm hex wrench.
how to install

11
Once all nuts are tightened, use the
pump action to dispense soap.
WARNING:Ensure all connections are
fully tightened to ensure full seal of the
soap dispenser.
TSL.410 MANUAL 12
9
Screw the reservoir onto the connector.
Soap Installation
10
Ensure all parts of the product are tight
and do not move unintentionally.
how to install

13 TSL.410 MANUAL
+ Fill the reservoir with liquid soap of viscosity in the range of 100 - 3800 cPs
+ Screw the reservoir onto the connector
+ Pump the dispenser head until soap is dispensed from the spout
commissioning
operation
The dispenser is depressed by the user, which draws a measured amount of soap (1ml)
from the reservoir and is then dispensed from the spout onto the user’s hands.

TSL.410 MANUAL 14
cleaning
+ Take extra care when cleaning decorative surfaces.
+ For surface cleaning of the soap dispenser use ONLY soap and water, then wipe
dry with a clean cloth or towel.
+ DO NOT use steel wool or cleaning agents containing alcohol, acid, abrasives or
the like.
+ Use of any prohibited cleaning or maintenance products or substances could
damage the surface of the tap.
+ When cleaning bathroom tiles, the soap dispensers should be protected from any
splattering of harsh cleansers.
All grades of stainless steel will stain or discolour if due care and attention is not
taken. The surface must be regularly cleaned to ensure a long service life of the soap
dispenser.
Use a soft cloth or sponge with a mild solution of soapy water as part of the regular
washroom janitorial routine. Do not use abrasive or cream cleaners as these will
damage the surface finish.
If further information is required, contact The Splash Lab technical team for more
detailed stainless steel care guidelines.
soap
A good quality liquid soap of viscosity 100 – 3800 cPs units should be used. Hand
cleaners containing abrasive particles should not be used as this will cause damage to
the pump mechanism. The dispenser mechanism is not compatible with alcohol gels or
hand sanitisers.

TSL.410 MANUAL 15
maintenance
Occasionally purge the dispenser by pumping warm water (hand warm) through the
unit. This will remove any congealed soap.
refilling
Single feed reservoir
1. Unscrew the reservoir from the connector cap.
2. Fill the reservoir with liquid soap of viscosity in the range 100 – 3800 cPs.
3. Screw reservoir onto the connector,
4. Pump the dispenser head until soap is dispensed from the spout.
Multi-feed pipe system
1. Remove the support clips and pipes from the neck of the soap reservoir,
2. Fill reservoir with soap until desired level is reached.
3. Replace the feed pipes in the reservoir, ensuring the ends of the soap pipes
are beneath the surface of the soap.
4. Alternatively, the feed pipes can be inserted into a replacement container of
soap.
5. Pump the dispenser head until soap is dispensed from the spout
The level of soap in the reservoirs should be checked regularly to ensure the soap feed
pipes are always dipped into the soap. If it does happen that the soap level is allowed
to fall below the minimum required, there will be an airlock introduced into the pipe,
which will then need to be re-primed. Priming of the system is achieved by depressing
the pump until soap is dispensed consistently.
THE SOAP DISPENSERS CONTAIN NO USER-SERVICABLE PARTS.

TSL.410 MANUAL 16
warranty
We believe the future is personal. With a global mindset, we challenge conventional
restroom norms via product innovation to create considered washroom solutions for
corporate, public and hospitality spaces. We use rich raw materials, cutting-edge
automation and considered washroom design to powerfully and positively influence the
lives of people.
Demonstrating our commitment to quality and our belief in the strength of our designs,
we offer the following warranties.
The Splash Lab warrant that its products will be free of manufacturing and material
defects during normal use and environmental conditions as detailed below:
TSL.410: 2 years parts & labour
If a defect is found in normal use, The Splash Lab will, at their discretion, repair, provide
a replacement part or product, or make appropriate adjustments. Damage caused by
accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty.
Non-operation of the product due to environmental conditions beyond our control,
installation error, incorrect maintenance, water quality, fair wear and tear, incorrect or
inappropriate installation, misuse and abuse is not covered by the warranty.
Proof of purchase (original sales receipt) must be provided to The Splash Lab with all
warranty claims.
The above warranty is valid for goods supplied within the United Kingdom.
For goods supplied outside of the United Kingdom, The Splash Lab will honour the
above stated warranty periods for the parts only.
THE SPLASH LAB DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES.

TSL.410 MANUAL 17
contact
General information
+44 (0) 161 482 7000
Technical support
technical@thesplashlab.com
For further contact information visit:
www.thesplashlab.com

TSL.410 • (EUR) • REV 1-24/08/20
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