Marsh TD2100 User manual

Marsh Shipping Supply Co. LLC
Marsh TD2100 Electric Taper
Technical Manual
®

2
A wall-socket must be close to the product and readily accessible.
The overall system is protected against overload by the branch circuit
protection in accordance with the current edition of the NEC or CEC
Introduction
Specifications
Setup Instructions
Operating Instructions
Maintenance
Troubleshooting
The machine will not feed tape.
The ON/OFF switch is not illuminated.
The motor doesn’t run.
The machine doesn’t operate when a key is pushed.
The tape slips at the feed wheel.
The machine doesn’t stop feeding tape.
The cutter doesn’t cut the tape.
The tape is jamming or tearing.
The tape is cut, but the cutter blades don’t return to neutral position.
The tape is not the correct length.
The tape doesn’t stick to the carton.
The tape slips on the carton.
The heater doesn’t heat.
RepairRemoving the Right Side Cover
Attaching the Right Side Cover
Removing the Left Side Cover
Attaching the Left Side Cover
Removing the Timing Belt
Attaching the Timing Belt
Removing the Small Timing Pulley
Attaching the Small Timing Pulley
Removing the Large Timing Pulley
Attaching the Large Timing Pulley
Removing the Pinch Roller
Attaching the Pinch Roller
Removing the Weighted Brush Cover
Attaching the Weighted Brush Cover
Removing the Tape Channel Plate
Attaching the Tape Channel Plate
Removing the Tape Basket/Motor Cover
Attaching the Tape Basket/Motor Cover
4
5
6
9
12
14 14
15
15
17
17
18
18
19
19
19
20
20
21
22 23
23
25
25
27
27
28
28
29
29
30
30
33
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35
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37
Table of Contents
Marsh Shipping Supply Co., LLC. Collinsville, IL 62234 U.S.A. | Tel: [phone] | Fax: [phone] 09/21/2016
Need Parts? We have all parts on our
website with pictures and prices.
Visit:
http://www.propacksolutions.com/2100-
Electric_c_428.html
or call 877-776-7225 toll free.

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39
39
41
41
43
44
46
46
48
48
50
50
52
53
54
54
56
56
58
59
61
62
64
73
74 74
74
Removing the Water Tank Holder
Attaching the Water Tank Holder
Removing the Movable Cutter Assembly
Attaching the Movable Cutter Assembly
Removing the Gearbox/Motor Mount with the Motor Attached
Attaching the Gearbox/Motor Mount with the Motor Attached
Replacing the Movable Cutter Blade
Replacing the Controller Board
Replacing the Encoder
Adjusting the Encoder
Replacing the Brush
Replacing the Thermostat Assembly
Replacing the Solenoid Spring
Replacing the Top Roller
Replacing the Free Spin Roller Assembly
Replacing the Ramp
Replacing the Tape Guide Assembly
Replacing the Fixed Blade
Replacing the Front Cover
Replacing the Feed Wheel
Replacing the Solenoid
Replacing the Motor
Parts List
Wiring Diagram
Addendum
Removing the Weighted Brush Cover
Attaching the Weighted Brush Cover
75 Correctly routing the tape and pressure plate
76Properly positioning the fixed blade holder
Marsh Shipping Supply Co., LLC. Collinsville, IL 62234 U.S.A. | Tel: [phone] | Fax: [phone] 09/21/2016

4
Introduction
Marsh Shipping Supply Co., LLC. Collinsville, IL 62234 U.S.A. | Tel: [phone] | Fax: [phone] 09/21/2016
Telephone: [phone]
Fax: [phone]
E-mail: [email protected]
Website: www.msscllc.com
Congratulations on the purchase of your new MARSH TD2100 gummed tape dispenser
from MARSH SHIPPING SUPPLY CO., LLC. We are confident you will be very pleased
with the operation and performance of this durable, quality built machine for many years
to come.
The TD2100 Electric Taper Technical Manual provides the necessary information about
the operation, maintenance, and repair of your new tape dispenser. However, Marsh
does have a policy of continual product improvement. So, Marsh reserves the right to
modify the information contained within the manual without prior notice.
The setup section was designed to simplify the setup of the machine and allow you to get
the machine up and running so that the machine can do what it is designed to do…
dispense gummed tape quietly, quickly and accurately.
The operating section provides information on the operation of the machine, i.e. keystroke
operation, programming repeat lengths, etc.
The maintenance section provides information about required care and maintenance of
the machines and further adjustments if required for your particular use.
This technical manual provides a troubleshooting and repair sections to help you with
possible operating problems and corrective actions. Should you require replacement
parts, please refer to the providedparts list and the corresponding exploded view
drawings.
For assistance, or if you would like to obtain information about any Marsh product,
contact your Marsh distributor or Marsh Shipping Supply Company, LLC at:
Marsh Shipping Supply Company, LLC
Address: 926 McDonough Lake Road
Collinsville, IL 62234 USA

5
Specifications
Net and Shipping Weight
:
26 pounds (11.8 kg); 32 pounds (14.5 kg)
Water Bottle Capacity: 70 ounces (2070 ml)
Tape: Dry gummed tape – paper or reinforced – between 1 to 3
inches (25.4 to 76.2 mm) wide, up to 1000 feet (304.8 m) long
and 9 (228.6 mm) inches max roll diameter
Electrical Requirements: 115 volts AC or 220 volts AC
50/60 Hz
4 amps at 115 volts
2 amps at 220 volts
Power Cord Length: 7 feet (2.3 m)
Dimensions:
Figure 1 – Tape Machine Dimensions
10.1 in
25.5 cm
11.9 in
30.1 cm
18.9 in
48.0 cm
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6
Loading Tape
–
refer to
Figure
s
2 & 3
1. Open the top cover of the machine.
2. Adjust the tape guides, with the tape guide turnbuckle, wide enough to get the tape
between them.
3. Place the roll of tape into the machine.
4. Adjust the tape guides, with the tape guides turnbuckle, to hold the tape in the middle of
the machine with a 1/8” clearance on both sides.
5. Remove the pressure plate from the machine.
6. Feed the tape, gummed side down, over the top roller, under the tape guide flaps, and
then under the pinch roller, see Figure 3.
NOTE: For gummed side out tape (typically used in Europe), load the tape roll opposite
as shown and route the gummed side over the top roller.
7. Place the pressure plate over the tape and release the pinch roller.
8. Close the top cover.
Setup Instructions
Figure 2 – Loading Tape
Turnbuckle
Tape Guide Flap
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Figure 4 – Filling the Water Bottle, Adjusting the
Brush Tank Water Level, Adjusting the Tape Weight
Figure 3 – Tape Routing
Duckb
ill
Valve
Water Bottle
Brush
Tank
Post
Retaining
Screw
Tape Weight
Water Bottle
Brackets
Pinch
Roller
Roll of Tape
Top Roller
Tape
Cutter
Pressure
Plate
Gummed Side Out Tape
Cleaning Gaps
Turnbuckle
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Figure 5 – Adjustable Water Level Positions
Adjusting the Brush Tank Water Level – refer to Figures 4 and 5
1. Loosen the retaining screws on the water bottle brackets.
2. Move the water bottle brackets to the desired position to obtain the
desired water level in the brush tank, light weight tapes would
typically be set at the low position, Figure 5.
3. Both brackets should be at the same position.
4. Tighten the retaining screws on the water bottle brackets.
Adjusting the Tape Weight – Figure 4
1. Loosen the retaining screw.
2. Slide the tape weight forward for greater pressure, typically heavy
weight tapes which will apply more water on the tape.
3. Slide the tape weight backwards less pressure, typically light weight
tapes which will apply less water on the tape.
4. Tighten the retaining screw.
Filling the Water Bottle – Figure 4
1. Remove the water bottle from the machine.
2. Remove the duckbill valve from the water bottle.
3. Fill the water bottle with water.
4. Place the duckbill valve back into the water bottle.
5. Place the water bottle back onto the machine; verify that the post in the
brush tank is inserted through the duckbill valve.
Low
Medium
High
Water bottle bracket
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9
Operating Instructions
Standard Keypad
Pre-Programmed Lengths and SHIFT – There are 20 common lengths of tape pre-
programmed into the memory of your TD2100 automatic tape dispenser. Simply press
one of the ten length keys and the length in black is dispensed. To dispense the lengths
in red press the SHIFT key then press the corresponding length key.
REPEAT SHORT and REPEAT LONG – It is possible to store any of the 20 pre-
programmed lengths into the convenient REPEAT SHORT or REPEAT LONG keys.
To do so, press PROGRAM, the desired length (red lengths require SHIFT key to be
pressed first) and then the REPEAT SHORT or REPEAT LONG your preference.
While in PROGRAM MODE no tape is dispensed, display flashes, and flashing stops
when programming is completed or PROGRAM is pressed to cancel mode.
RANDOM – The RANDOM key allows the user to dispense tape while pressed and the
machine will cut the tape when the RANDOM key is released.
Marsh Shipping Supply Co., LLC. Collinsville, IL 62234 U.S.A. | Tel: [phone] | Fax: [phone] 09/21/2016

10
TD2100 PREMIUM Keypad
- The Premium keypad offers all the same function as the
STANDARD keypad plus it is possible for you to dispense any length of tape from 5”
to 99” in 1” increments. The exception from the STANDARD keypad is there are 10
preset lengths versus 20. There are two versions of the PREMIUM keypad, Short and
Long. The Long version has longer pre-programmed lengths than the Short.
To dispense a length of tape 5” to 99” press the NUM LOCK key. The NUM LOCK
light is lit and the 0-9 keys are activated. Just press any two keys to get the desired
length. For example, press 07 for 7” piece of tape or 77 for a 77” piece of tape. These
“custom” lengths can be programmed in the REPEAT SHORT or REPEAT LONG
keys by turning on the NUM LOCK, press PROGRAM, press two keys of desired
length and then desired REPEAT key to store value. You must turn off the NUM
LOCK mode to verify the length is stored and displayed.
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11
TD2100 PREMIUM Keypad
- The Premium keypad offers all the same function as the
STANDARD keypad plus it is possible for you to dispense any length of tape from 5” to
99” in 1” increments. The exception from the STANDARD keypad is there are 10 preset
lengths versus 20. There are two versions of the PREMIUM keypad, Short and Long. The
Long version has longer pre-programmed lengths than the Short.
To dispense a length of tape 5” to 99” press the NUM LOCK key. The NUM LOCK light
is lit and the 0-9 keys are activated. Just press any two keys to get the desired length. For
example, press 07 for 7” piece of tape or 77 for a 77” piece of tape. These “custom”
lengths can be programmed in the REPEAT SHORT or REPEAT LONG keys by turning
on the NUM LOCK, press PROGRAM, press two keys of desired length and then desired
REPEAT key to store value. You must turn off the NUM LOCK mode to verify the
length is stored and displayed.
Premium Long Keypad
Num Lock Key: When pressed this key will
activate the red numbers.
Num Lock Key Indicator: When lit, the NUM
LOCK is activated and the red numbers are used,
when not lit, black number are used.
Number Keys: When pressed will dispense the
length of tape in black, when num lock is on will
give the red numbers for dispensing or
programming, requires 2 key strokes for custom
lengths.
Program Key: When pressed will begin the
programming sequence, follow by pressing the
desired length and the location to store it, press the
num lock followed by the corresponding red
numbers to achieve a custom length.
Repeat Long Key: When pressed, this key will
repeat the length that is stored in the long display.
You will use this key for programming.
Repeat Short Key: When pressed, this key will
repeat the length that is stored in the short display.
You will use this key for programming.
Random Key: When pressed will dispense tape
until released.
Figure 8 – Premium Long Keypad
Marsh Shipping Supply Co., LLC. Collinsville, IL 62234 U.S.A. | Tel: [phone] | Fax: [phone] 09/21/2016

12
Maintenance
The Marsh TD2100 requires very little maintenance, but it is important to regularly clean the
brush, brush tank, cutter mechanism, and remove debris from the tape path.
CAUTION: Before beginning maintenance or adjustments be sure the tape machine is
turned OFF and unplugged.
Cleaning Water Feed System
1. Turn the power switch to the OFF position and unplug the power cord.
2. Clean the brush by soaking it in warm soapy water and then rinse.
3. Clean the brush tank by rinsing it with warm water.
4. Rinse out the water bottle and duckbill valve with warm water.
Figure 9 – Cleaning the Cutter Assembly, Cleaning the Tape Path
Cutter
Guard
Cutter
Assembly
Tape Channel
Water
Tank
Holder
Weight
Brush Tank
Cover
Top Cover
Cleaning
Gaps
Pressure Plate
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13
Cleaning the Cutter Assembly – Figure 9
1. Turn the power switch to the OFF position and unplug the power cord.
2. Open top cover.
3. Remove pressure plate.
4. Remove the tape from the tape path.
5. Using generous amount of a non-flammable lubricant (MG Chemicals Super
Penetrating Lubricant [www.mgchemicals.com], is recommended), spray the cutter
assembly behind the cutter guard, using the available gaps in front and behind the
cutter guard. Allow the lubricant to dry or wipe dry.
6. Place the tape back in the tape path, refer to loading tape section.
7. Place the pressure plate back into the machine.
8. Close top cover.
Cleaning the Tape Path – Figure 9
1. Turn the power switch to the OFF position and unplug the power cord.
2. Open the top cover.
3. Remove pressure plate.
4. Remove tape from tape path.
5. Using compressed air remove all debris form the tape path.
6. Using a moist cloth wipe down all sheet metal parts within tape path (tape channel,
pressure plate, weighted brush tank cover, and water tank holder) to remove debris and
adhesive build-up.
7. Using compressed air remove any visible moisture from the tape path.
8. Referring to the tape loading section, place the tape back into the tape path.
9. Place the pressure plate back in the machine.
10. Close the top cover.
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14
This section describes potential problems you may encounter while working with your TD2100
tape machine and outlines possible causes and solutions for these problems. To avoid problem
situations, be sure to follow the procedures in the setup and maintenance sections. Before
performing any repair procedures be sure that the power switch is in the OFF position and
the Tape Machine is disconnected from the power source. For further assistance please
contact your Marsh distributor or Marsh Shipping Supply Co. LLC technical support at;
Troubleshooting
Problem: The machine will not feed the tape.
1. Clear all debris from the path of
the tape. Ensure clearance at:
a. the blades
b. feed wheel
Refer to Maintenance (p. 12).
2. Remove the pressure plate, wipe
with a damp cloth whipe all
debris out of the machine, then
replace the pressure plate. Refer
to Maintenance (p. 12).
3. Adjust the tape guide turnbuckle
to ensure a 1/8” gap on each side
of the tape.
4. Route the tape according to Fig 3
(p. 7).
5. Make sure the feed wheel is in the
correct position, and then tighten
the feed wheel set screw (refer to
Removing the Tape Channel
Plate [p. 30] to gain access to the
feed wheel set screw).
1. Is the path of the tape
blocked?
2. Is the path of the tape dirty?
3. Are the tape guides set
correctly?
4. Is the tape routed correctly?
5. Is the feed wheel set screw
loose?
Possible Cause:
Solution:
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Telephone: [phone]
Fax: [phone]
Email: [email protected]

15
Problem: The ON/OFF switch is not illuminated.
1. Plug the machine into an
appropriate power source.
2. Turn the power switch to ON.
3. Connect the power cord wires and
jumper wires 1 and 2 to the
switch as shown in Fig 10 (p. 16).
4. Replace the power switch.
1. Is the machine plugged in?
2. Is the switch turned to the ON
position?
3. Is the switch properly
connected?
4. Is the switch faulty?
Possible Cause:
Solution:
Problem: The motor doesn’t run.
1. Plug the machine into an
appropriate power source.
2. Turn the switch to the ON
position.
3. Connect the power cord wires and
jumper wires 1 and 2 to the
switch as shown in Fig 10 (p. 16).
4. The jumper cables shown in Fig
10 (p. 16) are jumper cable 1 and
jumper cable 2 as shown. They
should be attached to the
controller board via the three pin
connections labeled J1 and J2
respectively (shown in Fig 10).
5. Connect the keypad to the
controller board.
6. Replace the motor. Refer to
Replacing the Motor (p. 62).
7. Replace the controller board.
Refer to Replacing the
Controller Board (p. 45).
1. Is the machine plugged in?
2. Is the machine turned on?
3. Is the switch properly
connected?
4. Are the two 3 pin jumper
plugs properly connected to
the controller board?
5. Is the keypad plugged in?
6. Is the motor faulty?
7. Is the controller board faulty?
Possible Cause:
Solution:
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16
Fig 10
Encoder
Connection –
labeled PHOTO
EYE on controller
board. Connects
the encoder to the
controller board.
Controller Board
Jump
er 1
–
labeled J1 on
controller board.
Connects the
switch to the
controller board.
Jumper 2
–
labeled J2 on
controller board.
Connects the
switch to the
controller board.
Heater
Connection –
labeled HEATER
on controller
board. Connects
the heater to the
controller board.
Keypad
Connection –
labeled KEYPAD
on controller
board. Connects
the keypad to the
controller board.
Display
Connection –
labeled DISPLAY
on controller
board. Connects
the display to the
controller board.
Motor
Connection -
labeled MOTOR
on controller
board. Connects
the motor to the
controller board.
Solenoid
Connection –
labeled SOL on
controller board.
Connects the
solenoid to the
controller board.
Foot Switch
Connection –
labeled J8 on
controller board.
Connects the foot
switch to the
controller board.
Ground
Connection -
Green in color.
Connects the
power cord to the
chassis.
Switch
- Connects
the power cord to
the controller
board and turns
ON and OFF.
Power Cord
-
Connects the
power supply to
the switch.
Fig 11
This is how the solenoid spring
should look once the tape
channel plate is removed (refer
to Removing the Tape Channel
Plate [p. 34]).
Obselete Model
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Problem: The machine doesn’t operate when a key is pushed.
Possible Cause:
Sol
ution:
1. Is the machine plugged in?
2. Is the machine turned on?
3. Is the machine in program
mode?
4. Is the ribbon cable plugged
properly into the controller
board assembly?
5. Are all connections properly
mated?
1. Plug the machine into an
appropriate power source.
2. Turn the power switch to ON.
3. To turn the program mode off,
press program key one time. If
this does not work, turn the
machine off and then turn the
machine back on.
4. The ribbon cable should be
plugged into the 8 pin connector
labeled keypad on the controller
board assembly.
5. Mate all connections properly
according to Fig 10 (p. 16).
Problem: The tape slips at the feed wheel.
Possible Cause:
Solution:
1. Is the feed wheel dirty?
2. Is the feed wheel set screw
loose?
1. Remove any tape from the
machine.
2. Tighten the feed wheel set screw
(refer to Removing the Tape
Channel Plate [p. 30] to gain
access to the feed wheel set
screw).
Marsh Shipping Supply Co., LLC. Collinsville, IL 62234 U.S.A. | Tel: [phone] | Fax: [phone] 09/21/2016

18
Problem: The machine doesn’t stop feeding the tape.
Possible Cause:
Solution:
1. Is the “continuous feed”
activated?
2. Is the encoder plugged in?
3. Is the encoder adjusted
correctly?
4. Is the solenoid spring in
place?
5. Is the encoder faulty?
1. Remove any obstacles that are
pressing the RANDOM button
down.
2. Plug the encoder 4-pin connector
into the controller board at the 4-
pin connection labeled PHOTO
EYE (refer to Fig 10 [p. 16]).
3. Adjust the encoder. Refer to
Adjusting the Encoder (p. 47).
4. Ensure the springs are attached
the spring hooks and are not
broken. (refer to Fig 11 [p. 16]).
5. Replace the encoder. Refer to
Replacing the Encoder (p. 47).
Problem: The cutter doesn’t cut the tape.
Possible Cause:
Solution:
1. Is the cutter clean?
2. Is the solenoid spring in place?
3. Are the blades of the cutter
dull or worn?
1. Clean the cutter blades. Refer to
Maintenance (p. 12).
2. Ensure the springs are attached the
spring hooks and are not broken.
(refer to Fig 11 [p. 16]).
3. Replace the cutters. Refer to
Replacing the Movable Cutter
Blade (p. 45) and/or Replacing
the Fixed Blade (p. 55).
4. Replace the solenoid. Refer to
4. Is the solenoid faulty?
5.Has the fixed blade holder been
knocked out of the correct position ?
Replacing the Solenoid (p. 60).
5.Properly position the fixed blade holder.
(p. 76)
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19
Problem: The tape is jamming or tearing.
Possible Cause:
Solution:
1. Is the pressure plate all the
way to the pinch roll shaft?
2. Is the brush installed
correctly?
3. Are the tape guides spaced
correctly?
1. Place the pressure plate all the
way down to the pinch roll shaft.
2. Install the brush correctly. Refer
to Replacing the Brush (p. 49).
3. Adjust the tape guides to have a
1/8” gap on each side of the tape.
Problem: The tape is cut, but the cutter blades don’t return to the neutral position
Possi
ble Cause:
Solution:
1. Are the cutter blades clean?
2. Is the solenoid spring loose or
improperly connected?
3. Is the solenoid spring broken?
1. Clean the cutter blades. Refer to
Maintenance (p. 12).
2. Ensure that the spring is
connected tightly between two
screws going through the chassis
with two nuts on the end (refer to
Fig 11 [p. 16]).
3. Replace the solenoid spring.
Refer to Replace the Solenoid
Return Spring (p. 52).
Problem: The tape is not the correct length.
1. The encoder needs to be adjusted. Refer
to Adjusting the Encoder (p. 47).
2. Clean the feed wheel. Check to see if the
feed wheel is spinning on the feed wheel
shaft. If the feed wheel is spinning on the
feed wheel shaft, tighten the set screws
on the feed wheel (refer to Removing the
Tape Channel Plate [p. 30] to gain
access to the feed wheel set screw). If
that does not work, the controller board
needs to be replaced. Refer to Replacing
the Controller Board (p. 45).
1. Is the tape consistently the
wrong length?
2. Is the tape the wrong length
inconsistently?
Possible Cause:
Solution: NOTE: Accuracy ±
1
/2”
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Problem: The tape slips on the carton.
Possible Cause:
Solution:
1. Is the tape too wet?
2. Are the cartons dirty?
1. Adjust the water level and/or the
tape weight.
2. The cartons need to be free of
dust and dirt for proper adhesion.
Problem: The tape doesn’t stick to the carton.
Possible Cause:
Solution:
1. Is the water bottle full?
2. Is the brush clean?
3. Are the brush bristles worn?
4. Is there the correct amount of
pressure on the tape?
5. Are the cartons dirty?
6. Is the water being heated?
1. Fill the water bottle.
2. Clean the brush.
3. If the bristles do not extend above
the top of the brush tank, the
brush needs to be replaced.
4. Adjust the tape weight
accordingly.
5. The tape may not stick properly
on dirty cartons. Increase the
water level.
6. See the trouble shooting section
for The heater doesn’t heat (p.
21).
Marsh Shipping Supply Co., LLC. Collinsville, IL 62234 U.S.A. | Tel: [phone] | Fax: [phone] 09/21/2016