The Travel Buggy CITY User manual
CITY Model Version 1.0
1.
Setting Up
Pg. 2
2.
Charging
Pg. 4
3.
Controller
Pg. 5
4.
Basics
Pg. 6
5.
Folding & Unfolding
Pg. 7
6.
Freewheel Operation
Pg. 8
7.
Troubleshooting & Diagnostics
Pg. 9
8.
Specifications & Precautions
Pg. 11
Quick Start Guide
CITY Model
CITY Model Version 1.0
2
1.
Setting Up Your CITY
Your CITY portable wheelchair will arrive with the following components:
Grasp the padded bar and pull up while pushing down on the seat to expand the CITY and complete the
assembly:
Main Assembly
Batteries
(will already be installed
in main assembly)
Controller
Grasp top bar and push down seat to expand. Push down to lock seat latch.
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1.
Setting Up Your CITY
Slide the Controller into the open slot on the arm of the CITY on the right side (unless pre-ordered for left-
handed users). Tighten knob to secure controller and connect controller wire harness to controller CPU
wire harness that runs from the chair itself. You will then need to install the seat cushions.
To help maintain your CITY and keep it in top operating condition, you’ll find a handy toolkit included,
which can be kept under the seat for convenience. Every three months, examine all of the screws and
bolts that construct your CITY and tighten anything that seems loose. If you have recently taken your
CITY on an airplane, be sure to examine the entire frame and all screws and bolts for any damage during
baggage handling.
NOTE: Keep your CITY clean and dry and you will ensure that you have a long life of use from your
wheelchair.
1. Slide in Controller
2. Tighten Knob
3. Connect Wire Harness*
Secure the connection by twisting the
coupling ring over the connected harness.
*NOTE: Make sure connector pins in
wire harness are lined up properly; do
NOT force the wire harness
connections together or you will bend
or break the pins.
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2.
Charging the Batteries
Your CITY will arrive with fully charged batteries, which should last a maximum of 25 km or 15 miles
under normal running conditions. We recommend that you run the CITY until the batteries are completely
dead in order to get the most out of the battery life. To charge:
1. Turn the power OFF using the button on the controller.
2. Plug in the charger to the controller port (see below).
3. Plug the charger power harness into the charger and then into a grounded wall outlet.
4. Allow your CITY to charge for 6 to 8 hours or when the light on the charger turns green, which
means your batteries are fully charged.
5. Should you require them, the lights and what they mean are located on the back of the charger.
Controller Charge Port
Back of Charger
with definitions of
what the light colors
mean.
Front of Charger
Charger Light:
Light should come on
after plugging in the
charger.
Light color indicates
battery life:
RED –battery is fully
drained
AMBER –battery is
charging
GREEN –battery is
fully charged; unplug
from power
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3.
Controller
The Controller on your CITY features a full joystick style control, horn, speed control, battery indicator and
power buttons as shown:
Review all information provided in the complete Operating Manual prior to operating your CITY for the
first time.
Power ON
Horn
Battery Power
Indicator
Increase speed
(go faster)
Reduce Speed
(slow down)
Speed Indicator
Joystick style
control
Forward
Back
Left
Right
Power OFF
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4.
Basic Operation
GET IN
Be certain that the power is OFF before sitting in the seat of your CITY, with no lights
on the controller. Make sure the foot rest is down before getting into your CITY.
POWER ON
Press the Power button, you will hear a beep and a light will indicate that power is on.
TURNING &
STEERING
Use the joystick style control to steer and turn left, right or go forward and backward.
STOPPING
Simply remove your hand from the joystick to stop.
POWER OFF
When stopping, it is advised that you power OFF the CITY to prevent accidents. Press
the Power button to turn off the CITY.
GET OUT
Make sure there is no light on the controller before getting off the CITY.
Practice safe operation as instructed in the complete Operating Manual included with your CITY portable
wheelchair. Make sure you understand the appropriate environment in which to operate your CITY and
how to use all controls safely. Practice controlling your CITY and understand how fast or slow it goes by
operating it in a controlled, private environment until you are aware how it operates.
To ensure complete safety, always power off your CITY when you aren’t moving, no matter how briefly
you have stopped. This will ensure that you or someone else doesn’t accidentally operate the joystick
control causing unexpected movement of the wheelchair.
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5.
Folding & Unfolding the CITY
To transport your CITY, it is advised that you fold it up following the procedures below:
1. Turn OFF the power from the controller.
2. Remove seat cushion.
3. Flip the back safety latch up to unlock the frame.
4. Placing one hand on the top of the frame and the other on the footrest, bring both together to fold
up the CITY. Alternatively, push the top frame toward the ground with one hand to fold.
5. When folded, the footrest can be used as a hand-hold to move the CITY easily.
For instructions how to unfold the CITY, follow the steps above in reverse order or see Page 2 of this
Quick Start Guide
Flip UP to unlock
frame
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6.
Freewheel Operation
In Freewheel mode, your caregiver or family member can manually move the CITY, pushing you without
aid of the battery power. Placing your CITY in Freewheel mode disengages the wheel from the motor
assembly so that the chair can easily be pushed.
To change to Freewheel mode, first turn off the controller power using the button, then push up on the
two red levers next to each wheel as shown below:
Push UP red
levers on each
wheel
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7.
Troubleshooting & Diagnostics
The following represents the most common questions asked about the CITY with regard to everyday use;
check this helpful guide or the operator’s manual for more information if you have a question about using
your CITY:
Question
Possible Causes
Answer
Why is there NO
POWER to the CITY?
1. Controller system power
is not connected.
2. Controller system CPU
and joystick are not
connected.
3. Battery power is too low.
1. Ensure all connections between
Joystick, CPU and Battery are
securely tightened.
2. Charge the Battery.
Why is the CITY noisy
or vibrating when
turning?
1. Speed is set too low.
2. Motor is damaged.
1. Raise the speed. At low
speeds, the motor may sound
or feel strained.
2. Replace the motor.
Why can’t I remove the
batteries?
1. Battery is locked in place
by a plastic clasp.
1. Depress the plastic clasp on the
inside of the battery head while
gently pulling the battery out of
the wheelchair.
Why is the driving
distance shorter than
normal?
1. Chair is being operated at
below 0 degrees Celsius.
2. Chair is being driven on
uneven surfaces, rough
terrain or slopes often.
1. This is a normal characteristic
of Lithium material in a battery
when operating at a cold
temperature.
2. Energy consumption increases
on uneven surfaces, rough
terrain or slopes. This is
normal.
Why can’t I charge the
battery?
1. Charger light does not
turn on.
2. Charger light is always
green.
3. Charging time is stopped
before full charge is
complete.
1. Replace the charger.
2. Battery is not connected, or
may need to be replaced.
3. Capacity of the battery has
decreased over time. Replace
the battery.
Why can't I connect the
Controller?
1. Connector pins (male) on
the controller have
become bent and
misaligned with connector
holes (female) on CPU
connector.
1. Using a small tool, carefully
straighten the connector pins
(male) on the Controller to align
with holes (female) on the CPU
connector.
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7.
Troubleshooting & Diagnostics
Your controller has an indicator light that, during normal operation, is a steady GREEN. This light also
functions as a diagnostic tool by flashing in patterns that indicate a diagnostic code. The following is a
chart of the diagnostic light codes that your CITY may use to indicate problems. It is important to pay
attention to these diagnostics in case the CITY must be put out of use for safety reasons until
maintenance can be performed.
Diagnostic Code
Diagnosis Description
Trouble Shooting
Flicker one time slowly
Hall malfunction of left
motor
Check the welding situation of
connection device of the left motor
or check the internal hall
component
Flicker two times slowly
Hall malfunction of
right motor
Check the welding situation of
connection device of the right motor
or check the internal hall
component
Flicker three times slowly
Malfunction of battery or
charger
May need to replace the battery or
the charger. Check if the battery or
power wire is loose.
Flicker four times slowly
Malfunction of left
motor
Check the left motor, connection
device and power wire is loose or
not.
Flicker five times slowly
Malfunction of right
motor
Check the right motor, connection
device and power wire is loose or
not.
Flicker six times slowly
Malfunction of left
brake
Check the left brake, connection
device and power wire is loose or
not.
Flicker seven times slowly
Malfunction of right
brake
Check the right brake, connection
device and power wire is loose or
not.
Flicker eight times slowly
Malfunction of
controller
This will likely require a
replacement, please contact us.
Flicker nine times slowly
Communication error
Check the electrical coupler,
connection and circuit is loose or
not.
Flicker four times quickly
Overcurrent of left
motor
Releasing the electrical switch
(rocker) can eliminate the
malfunction.
Flicker five times quickly
Overcurrent of right
motor
Releasing the electrical switch
(rocker) can eliminate the
malfunction.
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8.
Specifications & Precautions
Dimensions Unfolded (L x W x H ):
38″ x 24″ x 37″
Dimensions Folded (L x W x H ):
23″ x 13″ x 31″
Net weight (including battery):
26.5 kg (58.5 lbs.)
Net weight (without battery):
23.5 kg (52 lbs.)
Max passenger load:
180 kg (396 lbs.)
Max slope capacity:
12°
Max speed:
6 km (3.7 miles) per hour
Max distance (full charge):
25 km (15 miles)
Battery:
2 x Lithium 24V/10AH
Charger:
24V/3A
Time required to fully charge battery:
6-8 hours
CAUTION: OPERATE SAFELY
Read the full operator’s manual for complete safety instructions,
which include:
Do not operate the CITY in water of any kind.
Do not operate the CITY up or down staircases or escalators.
Do not operate the CITY while on a moving vehicle such as a bus.
Do not lean your body to reach out of the CITY, causing a balance issue.
Do not exceed the weight limit total of 180 kg (395 lbs.) for rider plus any items.
DO turn off the CITY when exiting the chair for safety.
DO practice driving the CITY in a private, enclosed area.
Be aware of local regulations regarding operating the CITY on a public road.
Modifying your CITY in any way may void all warranties.
Do not expose the CITY or batteries to extreme temperatures.
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