Thelin providence User manual

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PROVIDENCE INSERT PELLET STOVE
Leave this manual with the owner. Please read this enre manual before installaon and use of the pellet fuel-burning stove. Failure
to follow these instrucons could result in property damage, bodily injury or even death.
SAFETY NOTICE
STOVE MUST BE PROPERLY INSTALLED AND MAINTAINED OR A HOUSE FIRE MAY RESULT.
FOR YOUR SAFETY, FOLLOW THE INSTALLATION INSTRUCTIONS.
CONTACT LOCAL BUILDING OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION AND PERMIT.
FAILURE TO COMPLY WITH OWNER'S MANUAL INSTRUCTIONS AND INSTALLATION GUIDELINES WILL VOID
WARRANTY. SAVE THESE INSTRUCTIONS.
TH-REF-SLS-237 Rev. A

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Table of Contents
Introducon
-5
Laboratory Lisng Label...................................................................................................................................................... 6
WARNINGS .......................................................................................................................................................................... 7
General Informaon........................................................................................................................................................... 7
Speci®caons.......................................................................................................................................................................... 8
Figure 1 - Stove Dimensions................................................................................................................................................ 8
Vent Informaon.................................................................................................................................................................... 9
Terminaon......................................................................................................................................................................... 9
Distance to openings........................................................................................................................................................... 9
MOBILE HOME INSTALLATION .......................................................................................................................................... 10
Installaon............................................................................................................................................................................ 11
Unpacking and Inspecng your Stove............................................................................................................................... 11
Factory Built (Metal) Fireplace Installaon....................................................................................................................... 11
Masonry Fireplace Installaon.....................................................................................................................................12-13
FIGURE 2 CLEARANCES................................................................................................................................................... 14
Figure 3A- -16
Zero Clearance Built-In (Wood or Metal Framing) Installaon & Minimum Dimensions ...........................................17-18
Figure 5-
Figure 6-
Figure 7-
Figure 8-
Figure 9-
Combuson air adjustment .............................................................................................................................................. 24
Surround Installaon ........................................................................................................................................................ 25
Operaon.............................................................................................................................................................................. 26

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Start-Up and Operaon CONTROL PANEL ..................................................................................................................... 26
Lighng Instrucons.......................................................................................................................................................... 26
START UP AND OPERATION - HANDHELD REMOTE AND THERMOSTAT .....................................................................26-28
Control Funcons ............................................................................................................................................................. 29
High Temperature / Flue, Trim, and Baery Indicators.................................................................................................... 30
Baery Backup Operaon................................................................................................................................................. 30
EXTERNAL Baery Backup Operaon ............................................................................................................................... 31
Maintenance......................................................................................................................................................................... 32
Daily Maintenance ............................................................................................................................................................ 32
Weekly Maintenance ...................................................................................................................................................32-33
Monthly Maintenance .................................................................................................................................................33-34
Yearly Maintenance .....................................................................................................................................................34-37
Troubleshoong Guide......................................................................................................................................................... 38
Parts List ............................................................................................................................................................................... 39
Figure 16 Replacement Parts List................................................................................................................................... 39
Diagrams..........................................................................................................................................................................40-42
Figure 17 Circuit Board Diagram .................................................................................................................................... 40
Figure 18 - Electrical Schemac/Wiring Diagram ............................................................................................................. 41
Figure 19 - Igniter Locaon ............................................................................................................................................... 42
WARRANTY........................................................................................................................................................................... 43

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Congratulaons on your purchase of Thelin Hearth Products Providence Insert pellet stove! In this manual you
will ®nd informaon on stove speci®caons, installaon instrucons, operang guide, how to perform
scheduled maintenance, a troubleshoong guide, a detailed parts list and associated diagrams. Also included
is your warranty informaon. Please take the me to read this manual and become familiar with your pellet
stove.
If you have any quesons or comments, please contact your local Thelin authorized dealer. Thelin dealers are
quali®ed industry professionals who are able to address any quesons or comments you might have regarding
Thelin product. Thank you for choosing Thelin.
Safety Informaon
FIRE RISK
Do not operate appliance before reading and understanding operang instrucons.
Failure to operate appliance properly may result in a house ®re.
Inspect appliance and components for damage. Damaged parts may impair safe operaon.
DO NOT install damaged components.
DO NOT install incomplete components.
DO NOT install substute components.
Report damaged parts to dealer.
DO NOT connect this unit into a chimney ¯ue servicing another appliance.
DO NOT connect to any air distribuon or duct system.
WARNING
THELIN HEARTH PRODUCTS DISCLAIMS ANY RESPONSIBILITY FOR, AND THE WARRANTY WILL BE VOIDED BY
THE FOLLOWING ACTIONS:
MODIFICATION OF APPLIANCE
INSTALLATION OTHER THAN AS INSTRUCTED IN THIS MANUAL BY THELIN HEARTH PRODUCTS.
INSTALLATION AND/OR USE OF ANY COMPONENT PART NOT APPROVED BY THELIN HEARTH PRODUCTS.
OPERATING APPLIANCE WITHOUT FULLY ASSEMBLING ALL COMPONENTS CORRECTLY.
Introducon

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DO NOT over®re. If any external part starts to glow, you are over ®ring. Reduce feed rate.
Over®ring or any such acon that may cause a ®re hazard including failure to perform regular maintenance as
outlined in these instrucons will void warranty.
DO NOT store or use gasoline or other ¯ammable vapors and liquids in the vicinity of this or any other
appliance.
CAUTION
TESTED AND APPROVED FOR PREMIUM WOOD PELLETS OF HIGHEST BTU OUTPUT AND LOWEST % OF ASH
CONTENT ONLY. BURNING ANY OTHER TYPE OF FUEL WILL VOID YOUR WARRANTY.
Fire Safety
Maintain the designated clearances to combustibles as diagramed in this manual. Insulaon must not touch
the chimney or venng system. You must maintain the designated airspace clearance around the chimney.
This space around the chimney is necessary to allow heat to ¯ow away from the chimney area. Insulaon in
this area will cause heat buildup, which could ignite wood framing.
The following should be considered when installing any solid fuel appliance:
1. Install at least one smoke detector on each ¯oor of your home to ensure safety. They should be located
away from the heang appliance and near the sleeping area.
2. Conveniently locate a Class A ®re exnguisher near the appliance.
3. Write down and pracce an evacuaon plan with two escape routes.
Check with your local building code department before you begin your installaon. Obtain a building
permit in order to meet local building code requirements.
Contact your local dealer if assistance is required before, during and aer installaon.
Before Start-Up Check List
1. All Safety Warnings have been read and followed.
2.
3. Floor protecon requirements have been adhered to.
4. All venng has been properly installed.
5. The proper clearances from the stove and chimney to combusble materials have been followed.
6. The masonry chimney has been inspected by a professional and is clean, or the factory built (metal) ®replace is
7. A grounded power outlet with a surge protector is available nearby without having to use an extension cord.

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Laboratory Lisng Label

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WARNINGS
HOT SURFACES! HOT GLASS WILL CAUSE BURNS. SURFACES AND GLASS ARE HOT DURING OPERATION AND
DURING COOL-DOWN PERIOD.
DO NOT TOUCH GLASS UNTIL IT IS COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS. ALERT CHILDREN TO HAZARDS OF HIGH TEMPERATURES.
HIGH TEMPERATURES MAY IGNITE CLOTHING OR OTHER FLAMMABLE MATERIALS. KEEP CLOTHING,
FURNITURE, DRAPERIES AND OTHER FLAMMABLE MATERIALS AWAY FROM STOVE.
General Informaon
Installaon and repair should be done by a quali®ed service professional. The stove should be inspected
before use and at least annually by a service professional. More frequent cleaning may be required due to fuel
quality, excessive lint from carpeng, bedding material, etc. It is imperave that control compartments, burn
pot and pot holder, and circulang air passageways of the stove be kept clean and free of ash buildup, lint,
and dust.
The Providence Insert has been designed and approved for burning PREMIUM WOOD PELLETS OF HIGHEST
BTU OUTPUT AND LOWEST % OF ASH CONTENT ONLY.
Burning bio mass fuels in other forms or poor quality pellet fuel is not permied and will void your warranty
and/or could cause a burn back or house ®re. FOR BEST RESULT
Store fuel in a covered, dry area. Pellet bags can absorb moisture and must be kept dry. Never place bags of
fuel next to the heater. Keep fuel away from combusble materials and moisture. NEVER use gasoline,
Keep all such liquids well away from the stove while it is in use.
Pellet ashes should be placed in a metal container with a ght-® ng lid. The closed container of ashes should
be placed on a non-combusble ¯oor or the ground, well away from all combusble materials, pending ®nal
disposal. If the ashes are disposed of by burial in soil or otherwise locally disbursed, they should be retained in
the closed container unl all cinders have been thoroughly exnguished.
NOTE: During the ®rst few burns (up to 2 4 hours) the high-temperature paint and sealant used in the
manufacture will emit some odor and smoke. Open doors and windows to the outside for proper venlaon
during the ®rst burn cycle and the curing of the paint. SEE INITIAL FIRING PROCESS PAMPHLET WITH STOVE.
This stove must be electrically grounded according to local codes or, in the absence of local codes, with the
Naonal Electrical Code, ANSI/NFPA 70-1987.
Provide adequate clearances around air openings into the combuson chamber and provide adequate
accessibility clearance for servicing and proper operaon. Never obstruct the front opening of the stove.

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Speci®caons
Figure 1 - Stove Dimensions

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Vent Informaon
Install vent at clearances speci®ed by vent manufacturer.
-TEMP RTV silicone and using at least three sheet
metal screws. Subsequent secons must also be aached with three screws. Each pipe secon should be
sealed with hi-
venng systems!
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
Terminaon
DO NOT terminate vent in any enclosed or semi-enclosed area such as carport, garage, a c, crawl space,
under a sun deck or porch, narrow walkway or closely fenced area or any locaon where fumes can build up
and concentrate such as stairwell, covered breezeway, etc.
Distance to openings
1. 3 feet minimum above any forced air inlet located within 10 feet.
2. 4 . minimum below, or 4 . horizontally from, or 1 foot minimum above any door, window, or gravity
air inlet into any building.
3. Permanently closed windows not less than 1 foot below, horizontally from, or above the permanently
closed window.
4. 2 feet minimum to an adjacent building and 7 feet minimum above grade when located adjacent to
public walkways
5.
6. Grade surface must be non-combusble material such as rock, dirt, gravel. Beware of plants, lawn,
bushes, and shrubs, which are considered combusble material.
7. Consult local building, ®re or other oYcial codes. Local codes may be diVerent and require other
clearances than described here.

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MOBILE HOME INSTALLATION
Mobile home installaon should be in accordance with the manufactured home and safety standard (HUD),
CFR 3280, PART 24.
The following criteria are mandatory for mobile home installs:
Outside combuson air is mandatory on all mobile home installs. We recommend the Dura ent wall thimble
with outside air hookup built into the thimble. The air inlet must remain unrestricted while unit is in use.
See Figure 6 for locaon of outside air hook-up to the le side of the stove. Metal ¯ex hose must be used for
outside air hook-up.
Stove must be secured to the ¯oor (use lag bolts) in stove feet
The stove must be grounded with #8 solid copper grounding wire or equivalent, terminated at each end with
an NEC-approved grounding device.
A grounded power outlet with a surge protector is recommended.
Clearance to combusbles and ¯oor protecon is exactly the same for mobile homes as residenal installs.
WARNING: THE STRUCTURAL INTEGRITY OF THE MOBILE HOME FLOORS, WALL, CEILING, AND ROOF MUST
BE MAINTAINED. DO NOT INSTALL IN SLEEPING ROOM.

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Installaon
Unpacking and Inspecng your Stove
Thelin Hearth Products packages your stove to ensure safe delivery. Each stove is surrounded by impact
absorbent material as well as load shi indicators. However, damage can sll occur while the stove is in
transit. It is imperave that you carefully inspect your stove immediately a er you receive it. If you noce any
damage or missing parts, contact your Thelin dealer immediately.
The Providence Insert may be installed into a Factory Built (Metal) ®replace, Masonry chimney, or as a Zero
Clearance Built-in ®replace during new construcon. Each installaon has its own clearance and installaon
criteria as outlined in this manual.
Follow direcons carefully as each of the three installaons vary and can be done in several ways.
Factory Built (Metal) Fireplace Installaon
1. Prior to planning placement of the Providence Insert, the chimney MUST be swept of creosote and
soot. It should be inspected by a quali®ed service professional.
2. Mantle clearance to top of insert re 2).
3. Make sure the Providence Insert will ®t into your exisng ®replace by measuring dimension according
to Figures 1 & 2. See Figure 8 for adjustable Hopper Assembly.
4. Exhaust vent pipe and outside combuson air intake (if used) can be configured as shown in ®gures 3A-
3B
5. Pellet vent connecons must be sealed with a liberal amount of 500 degree HIGH-TEMP RTV silicone
and screwed together with at least 3 sheet metal screws.
6. Pellet vent (exhaust vent) terminaon must be sealed on top of chimney to prevent water from
entering ®replace cavity.
7. It is recommended that a metal plate be installed to seal the damper area with clearance hole to allow
exhaust vent pipe to pass through. Use non-¯ammable insulaon to seal edges and to prevent heat
loss.
8. Aluminum ¯ex pipe can be used to bring outside air into the stove. Use a stainless hose clamp to crimp
¯ex to stove air intake ¯ange. Outside Air Aluminum Flex
9. When hooking up the outside air you must be sure that a rodent guard is used on through wall installs.
Many pellet pipe manufacturers make wall thimbles with the rodent guard built into the thimble.

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10. The ®rebrick (refractory), glass doors, screen rails, screen mesh, and log grates can be removed from a
factory built ®rebox in order to gain minimum ®replace insert opening requirements.
11. Smoke shelves, shields and baZes may be removed from a factory-built ®replace if aached with
mechanical fasteners.
12. Items can only be removed if they are mechanically fastened to the Factory Built (Metal) ®replace. No
cu ng or other permanent removal of components is allowed. All removed components must be
saved so that the Factory Built (Metal) ®replace can be returned to a burnable state.
13.
14. FIREPLACE
INSERT AND SHOULD BE INSPECTED BY A QUALIFIED PERSON PRIOR TO REUSE AS A CONVENTIONAL
Masonry Fireplace Installaon
1. Prior to planning placement of the Providence Insert, the chimney MUST be swept of creosote and
soot. It should be inspected by a quali®ed service professional.
2. Mantle clearance to top of insert
3. Masonry chimney must be checked for cracks and cleanliness. A re-line is recommended and required
in Canada. Venng must run as per Figures 3A-3B.
4. Make sure the Providence Insert will ®t into your exisng ®replace by measuring dimension according
to Figures 1 & 2. See Figure 8 for adjustable Hopper Assembly.
5. Exhaust vent pipe and outside combuson air intake (if used) can be configured as shown in ®gures 3A-
3B
6. Pellet vent connecons must be sealed with a liberal amount of 500 degree HIGH-TEMP RTV silicone
and screwed together with at least 3 sheet metal screws.
7. Pellet vent (exhaust vent) terminaon must be sealed on top of chimney to prevent water from
entering ®replace cavity.

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8. It is recommended that a metal plate be installed to seal the damper area with clearance hole to allow
exhaust vent pipe to pass through. Use non-¯ammable insulaon to seal edges and to prevent heat
loss.
9. Aluminum ¯ex pipe can be used to bring outside air into the stove. Use a stainless hose clamp to crimp
¯ex to stove air intake ¯ange. Outside Air Aluminum Flex
10. When hooking up the outside air you must be sure that a rodent guard is used on through wall installs.
Many pellet pipe manufacturers make wall thimbles with the rodent guard built into the thimble.
11. Outside air can be picked up from rear if ash clean out is present (see Figures 3A-3B).

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FIGURE 2 CLEARANCES
Factory Built (Metal), Masonry Fireplaces, and Zero Clearance Fireplaces
Minimum opening for Factory Built (Metal), Masonry Fireplaces, and Zero Clearance Installaon

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FIGURES 3A FACTORY BUILT (METAL) OR MASONRY FIREPLACE VENTING
3A- VERTICAL VENT WITHOUT OUTSIDE AIR

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FIGURES 3B FACTORY BUILT (METAL) OR MASONRY FIREPLACE VENTING
3B VERTICAL VENT WITH OUTSIDE AIR OPTIONS

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FIGURE 4 ZERO CLEARANCE BUILT-IN FIREPLACE MINIMUM DIMENSIONS
Illustraons re¯ect typical installaons and are for design purposes and clearances. Actual installaon may vary due to individual design preferences.
Zero Clearance Built-In (Wood or Metal Framing) Installaon
1. Maintain clearance to combusbles as shown above on sides, back, and top of built-in as per Figure 4.
2. Horizontal Installaon:
horizontal run to the outside.
Vercal Installation:
two 90 degree elbows. Or two 45 degrees elbows (two 45 degree elbows equate to one 90 degree).
The maximum horizontal run between two elbows is 1 .
3. Pellet vent connecons must be sealed with a liberal amount of 500 degree HIGH-TEMP RTV silicone
and screwed together with at least 3 sheet metal screws.

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4. Steps for ero Clearance built-in installaon are as follows:
1. Build the sub¯oor with non-combusble material (ie: Micor or cement board) throughout the
enre zero clearance box and hearth.
2.
3. Allow for the ®nished front material (i.e., le, stone, slate) so that when the Providence is inserted
into the cavity, the front of the stove is ¯ush with the ®nished front material.
4. Install vent wall thimble and outside air into wall or chase if applicable (see Figures 5 & 6).
NOTE: Outside air is required on Zero Clearance and Mobile Home installaons.
5. Aach outside air ¯ex pipe to leside of insert and exhaust vent pipe to pipe adaptor (see Figures
5 & 6). Outside Air Aluminum Flex
6. Slide Providence engine into the cavity unl the engine front is ¯ush with hearth face.
7. Install screws into front feet of stove engine to secure it to the ¯oor.

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FIGURE 5 VERTICAL VENTING FOR ZERO CLEARANCE INSTALLATION

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FIGURE 6 MINIMUM VENTING WITH VERTICAL RISE