Thermador Pro Harmony Professional Series User manual

THERMADOR.COM
Use and care
GUIDE
Professional Series Pro Harmony®Ranges

THERMADOR.COM
Use and care
GUIDE
Table of contents (English) ................................................................ 4
Table de matières (Français)............................................................ 58
Models |
Modèles :
PRD304WHC/U
PRD305WHC/U
PRD364WDHC/U
PRD364WLHC/U
PRD366WHC/U
PRD484WCHC/U
PRD486WDHC/U
PRD486WLHC/U
PRD486WSHC/U
PRG304WH
PRG305WH
PRG364WDH
PRG364WLH
PRG366WH
PRG486WDH
PRG486WLH
Professional Series Pro Harmony®Ranges

Page. 2
Home ConnectTM user’s information
Wi-Fi®module
FCC/IC statements
Model: COM2
FCC ID: 2AHES-COM2
IC: 21152-COM2
The Home Connect module is a communication
device designed to provide communication between
appliances and smart devices.
This module is integrated at the factory, under direct control of BSH Home
Appliances Corporation, and is not user serviceable or upgradable.
At least 20 cm separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved could void your authority to use
this equipment.
This device complies with Part 15 of the FCC Rules. Operation to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired
operation of the device.
Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful
interference to co-channel mobile satellite systems.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil
ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
Le fonctionnement dans la plage de 5150 à 5250 MHz est uniquement pour une utilisation intérieure afin
de réduire le potentiel d’interférences nuisibles aux systèmes de satellites mobiles sur les canaux.

Page. 3
Congratulations!
Congratulations on your recent Thermador purchase!
Whether you are a dedicated chef or simply a connoisseur
of the art of cooking, owning a Thermador kitchen is the
ultimate expression of personal style, good taste and an
appreciation for the complete culinary experience. Our
award-winning products have been empowering culinary
enthusiasts for more than eleven decades.
Before you begin using your new Thermador product,
please take a moment to review the Use and Care Guide.
You will find the answers to all of your questions as well as
some very important safety information. Pay special
attention to the Important Safety Instructions located at
the beginning of the manual. Your Thermador product is
ready and waiting to be used for your next gourmet
creation!
Our products are handcrafted with the highest quality
authentic materials to ensure years of reliable service. In
the unlikely event that you have a service question, please
have your model and serial numbers of your product
available (see the “Before Calling For Service” section for
location).
We realize that you have made a considerable investment
in your kitchen. Please feel free to share your Thermador
kitchen photos and remodeling stories with us. Follow us
on Twitter or post your kitchen photos on Facebook. We
would love to hear from you!
Thermador wishes you many years of creative cooking.
Félicitations!
Félicitations pour votre récent achat Thermador! Que vous
soyez un chef enthousiaste ou un simple connaisseur de
l’art culinaire, le fait de posséder une cuisine Thermador
représente l’expression ultime de votre style personnel,
de votre bon goût et de votre intérêt à vivre une
expérience culinaire complète. Nos produits primés
permettent à des adeptes de la bonne bouffe d’atteindre
de nouveaux sommets depuis plus de onze décennies.
Avant de commencer à utiliser votre nouveau produit
Thermador, veuillez prendre un moment pour examiner ce
guide d’utilisation et d’entretien. Vous trouverez des
réponses à toutes vos questions ainsi que quelques
renseignements essentiels en matière de sécurité. Portez
une attention particulière aux Instructions de sécurité
importantes se trouvant au début du guide. Votre produit
Thermador est prêt et n’attend plus que vous l’utilisiez
pour votre prochaine création gastronomique!
Nos produits sont fabriqués à la main avec des matériaux
authentiques de haute qualité afin d’assurer des années
de service fiable. Dans l’éventualité improbable où vous
auriez une question relativement à l’entretien, veuillez
avoir à la portée de la main le numéro de série et de
modèle de votre produit (reportez vous “Avant d’appeler
le service technique”).
Nous savons bien que vous avez investi une somme
considérable dans votre cuisine. N’hésitez pas à partager
avec nous les photos de votre cuisine Thermador et les
anecdotes relatives au remodelage de votre cuisine.
Suivez-nous sur Twitter ou affichez des photos de votre
cuisine sur Facebook. Nous serions ravis d’avoir de vos
nouvelles!
Thermador vous souhaite de nombreuses années de
gastronomie créative.

Page. 4
This Thermador®appliance is made by
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
Questions?
1-800-735-4328
www.thermador.com
We look forward to hearing from you!
Table of
CONTENTS
Safety ...................................................................................... 5
Important safety instructions........................................... 5
Description ............................................................................. 11
Appliance identification .................................................. 11
Before you begin ................................................................... 16
Getting started ............................................................... 16
Using the rangetop................................................................. 18
Sealed STAR®burners .................................................... 18
ExtraLow®burners ......................................................... 19
Electric griddle ................................................................ 25
Electric grill...................................................................... 28
Using the oven........................................................................ 31
Symbols and descriptions................................................ 31
Initial start-up................................................................... 32
Setting the oven(s)........................................................... 33
Timers ..................................................... 33
Fast preheat .............................................................. 34
Panel lock .................................................................. 34
Convection conversion ................................................... 35
Fine tuning the oven........................................................ 35
Meat probe ................................................................ 35
Sabbath and extended bake ..................................... 36
Remote start .............................................................. 38
Getting the most out of your appliance ................................. 39
Oven rack positions......................................................... 39
Bake ........................................................................... 39
Broil ........................................................................... 40
Convection broil ........................................................ 41
Convection bake ........................................................ 41
True Convection ........................................................ 43
Proof .......................................................................... 43
Roast .......................................................................... 43
Convection roast ....................................................... 44
Keep warm ................................................................. 44
Setting up Home ConnectTM.................................................. 45
Setup ............................................................................... 45
Care and maintenance ........................................................... 47
Self-clean (some models) ........................................... 47
Appliance cleaning tips ...................................................48
Do-it-yourself maintenance ....................................................53
Oven light bulb replacement ..........................................53
Before calling for service ........................................................54
Troubleshooting ..............................................................54
Service information .........................................................55
Remote costumer service connection ........................55
Product registration.........................................................55
Statement of limited product warranty ..................................56
Support, accessories, and parts.................................back page
Safety
DEFINITIONS
9 WARNING
This indicates that death or serious injuries may occur as a
result of non-observance of this warning.
9 CAUTION
This indicates that minor or moderate injuries may occur as a
result of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or
property may occur as a result of non-compliance with this
advisory.
Note: This alerts you to important information and/or tips.

Page. 5
Safety
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Please read carefully
Installer: Please leave this guide with this unit for the
owner.
Owner: Please retain this guide for future reference. Use
the appliance only for its intended purpose as described
in this manual.
WARNING
When properly cared for, your new appliance has been
designed to be safe and reliable. Read all instructions
carefully before use. These precautions will reduce the risk
of burns, electric shock, fire, and injury to persons. When
using kitchen appliances, basic safety precautions must be
followed, including these in the following pages.
WARNING
DANGER OF TIPPING
All ranges can tip and injury can result. To
prevent accidental tipping of the range, attach
it to the floor, wall, or cabinet by installing the
anti-tip bracket supplied.
A child or adult can tip the range over and be
killed or seriously injured. Verify that the anti-
tip bracket is securely installed. Ensure the anti-
tip bracket is engaged when the range is
moved.
DO NOT operate the range without
the anti-tip bracket in place. Failure
to follow the instructions in this
manual can result in death or serious
burns to children and adults.
If the range is pulled away from the wall for cleaning,
service, or any other reason, ensure that the anti-tip
bracket is properly reengaged when the range is pushed
back against the wall. In the event of abnormal usage
(such as a person standing, sitting, or leaning on an open
door), failure to take this precaution can result in tipping
of the range. Personal injury might result from spilled hot
liquids or from the range itself.
Check for proper installation and use of anti-tip bracket.
Carefully tip range forward pulling from the back to
ensure that the anti-tip bracket engages the range and
prevents tip-over. Range should not move more than 1''
(2.5 cm).
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer
to this manual. For assistance or additional information
consult a qualified installer, service agency, manufacturer
or the gas supplier.
WARNING
To provide proper ventilation of the range DO NOT
remove range feet.
WARNING
If the information in this manual is
not followed exactly, a fire or
explosion may result causing
property damage, personal injury or
death.
-- DO NOT store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
-- WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electrical switch.
• DO NOT use any phone in your
building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fire department.
-- Installation and service must be
performed by a qualified installer, service
agency or the gas supplier.

Page. 6
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
Before servicing or cleaning the unit, switch power off at
service panel and lock service panel. This will prevent
power from being switched on accidentally. When the
service panel cannot be locked, securely fasten a
prominent warning device, such as a tag to the service
panel.
Gas type verification
Natural gas – 7 in. water column (17.4 mb) min., 14 in.
(34.9 mb) maximum
Propane gas – 11 in. water column (27.4 mb) min., 14 in.
(34.9 mb) maximum
Verify the type of gas supplied to the location. Ensure that
the appliance is connected to the type of gas for which it
is certified. Refer to the data rating label.
WARNING
If a gas conversion kit is used, the kit shall be installed by
qualified technician in accordance with the manufacturer’s
instructions and all applicable codes and requirements of
the authority having jurisdiction. If the information in the
instructions is not followed exactly, a fire, explosion or
production of carbon monoxide may result causing
property damage, personal injury or loss of life. The
qualified technician is responsible for the proper
installation of the kit. The installation is not proper and
complete until the operation of the converted appliance is
checked as specified in the manufacturer’s instructions
supplied with the kit.
CAUTION
When connecting the unit to propane gas, make certain
the propane gas tank is equipped with its own high-
pressure regulator in addition to the pressure regulator
supplied with the appliance. The maximum gas pressure
to this appliance must not exceed 14.0'' water column
(34.9 mb) from the propane gas tank to the pressure
regulator.
For Massachusetts installations:
1. Installation must be performed by a qualified or
licensed contractor, plumber or gas fitter qualified or
licensed by the state, province or region where this
appliance is being installed.
2. Shut-off valve must be a “T” handle gas cock.
3. Flexible gas connector must not be longer than 36''
(914 mm).
Ensure proper installation and servicing. Follow the
Installation Instructions provided with this product. Have
the appliance installed and electrically grounded by a
qualified technician.
In the event a burner goes out and gas escapes, open a
window or a door. DO NOT attempt to use the appliance
until the gas has had time to dissipate. Wait at least 5
minutes before using the appliance.
DO NOT repair or replace any part of the appliance unless
specifically recommended in this manual. All servicing
should be referred to an authorized servicer.
Electrical requirements
WARNING
IN CASE OF AN ELECTRICAL FAILURE
If for any reason a gas control knob is turned
ON and there is no electrical power to operate
the electronic igniters on the burners, turn OFF
the gas control knob and wait 5 minutes for the
gas to dissipate before lighting the burner
manually.
To light the burners manually, carefully hold a lighted
match to the burner ports and turn the gas control knob
to HI. During a power failure, you can use the standard
burners, but each must be lit with a match.
DO NOT attempt to light the XLO®burners manually.
These burners are equipped with the ExtraLow®feature
and cannot be lit manually.
The appliance must be electrically grounded in
accordance with local codes or, in the absence of local
codes, with the National Electrical Code, NFPA 70 or the
Canadian Electric Code, CSA C22.1-02.
WARNING
Never Operate the Top Surface Cooking Section of this
Appliance Unattended
• Failure to follow this warning statement could result
in fire, explosion, or burn hazard that could cause
property damage, personal injury, or death.
• If a fire should occur, keep away from the appliance
and immediately call your fire department. DO NOT
ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE
WITH WATER.

Page. 7
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
It is the personal responsibility and obligation of you, the
user, to have this appliance connected to the electrical
power supply by a qualified electrician, in accordance with
the National Electrical Code and/or applicable local codes
and ordinances.
Service should only be done by an authorized servicer.
Always disconnect the electrical plug from the wall
receptacle before servicing this unit.
See the Installation Instructions for electrical requirements
and grounding instructions.
Have the installer show you where the electric circuit
breaker and the gas supply shut off valve are located so
you know how and where to turn off the gas and electricity
to the appliance.
Installation and maintenance must be carried out correctly.
Follow the instructions in the Installation Instructions
supplied with the product. Make sure that a qualified
electrician installs and performs grounding of the
appliance.
This appliance complies with the following Safety
Codes and Standards:
• UL 858, The Standard for the Safety of Household
Electric Ranges
• ANSI Z21.1, The American National Standard for
Household Cooking Gas Appliances
• CAN1-1.1-M81, Domestic Gas Ranges
• CSA C22.2 No. 61, Household Cooking Ranges
Installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1/NFPA 54 or, in Canada, the Natural Gas and
Propane Installation Code, CSA B149.1.
Installation of appliances designed for manufactured
(mobile) home installation must conform with the
Manufactured Home Construction and Safety Standard,
Title 24 CFR, Part 3280 [formerly the Federal Standard for
Mobile Home Construction and Safety, Title 24, HUD (Part
280)] or with local codes where applicable.
Installation of appliances designed for recreational park
trailers must conform with state or other codes or, in the
absence of such codes, with the Standard for Recreational
Park Trailers, ANSI A119.5.
Clearances from non-combustible materials are not part of
the ANSI Z21.1 scope and are not certified by
CSA. Clearances under 6 inches should be approved by
the local codes and/or by the local authority having
jurisdiction.
It is the responsibility of the owner and the installer to
determine if additional requirements and/or standards
apply to specific installations.
The maximum depth of cabinets installed above cooking
surface must be 13'' (330 mm).
Child safety
WARNING
DO NOT store items of interest to children above or at the
back of the appliance. If children should climb onto the
appliance to reach these items, they could be seriously
injured.
When children become old enough to use the appliance,
it is the responsibility of the parents or guardians to ensure
that they are instructed in safe operation of the appliance
by qualified persons.
DO NOT allow anyone to climb, stand, lean, sit, or hang
on any part of an appliance. This can damage the
appliance, and the unit may tip over, potentially causing
severe injury.
DO NOT allow children to use this appliance unless
closely supervised by an adult.
Children and pets should not be left alone or unattended
in the area where the appliance is in use. They should
never be allowed to play in its vicinity, whether or not the
appliance is in use.
Proposition 65 Warning
This product may contain a chemical known to the State of
California, which can cause cancer or reproductive harm.
Therefore, the packaging of your product may bear the
following label as required by California:
State of California Proposition 65 Warning:
: WARNING
Cancer and Reproductive Harm -
www.P65Warnings.ca.gov

Page. 8
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
General safety
WARNING
To reduce the risk of injury to persons, in the event of a
range top grease fire, observe the following:
• Smother flames with a close-fitting lid, cookie sheet,
or other metal tray, then turn off the gas burner or the
electric element. Be careful to prevent burns. If the
flames do not go out immediately, evacuate and call
the fire department.
• Never pick up a flaming pan. You may be burned.
•DO NOT use water, including wet dish cloths or
towels, to extinguish flames – a violent steam
explosion will result.
• Use an extinguisher ONLY if:
• You know you have a class ABC extinguisher and
you already know how to operate it.
• The fire is small and contained in the area where it
started.
• The fire department is being called.
• You can fight the fire with your back to an exit.
WARNING
To eliminate risk of burns or fire caused by reaching over
heated surface units, cabinet storage located above the
surface units should be avoided.
WARNING
TO REDUCE THE RISK OF A GREASE FIRE
• Never leave surface units unattended at high settings.
Boilovers cause smoking and greasy spillovers that
may ignite. Heat oils slowly on low or medium
settings.
• Always turn hood ON when cooking at high heat or
when flambéing food (i.e. Crepes Suzette, Cherries
Jubilee, Peppercorn Beef Flambé).
• Clean hood filters frequently. Grease should not be
allowed to accumulate on fan or filter.
• Use proper pan size. Always use cookware
appropriate for the size of the appliance burner.
NEVER use any part of the appliance for storage.
Flammable materials can catch fire and plastic items may
melt or ignite. DO NOT hang articles from any part of the
appliance. Some fabrics are quite flammable and may
catch on fire.
If the appliance is near a window, be certain the curtains
do not blow over or near the appliance burners; they
could catch on fire.
ALWAYS have a working smoke detector near the kitchen.
In the event that personal clothing or hair catches fire,
drop and roll immediately to extinguish flames.
Have an appropriate fire extinguisher available nearby,
highly visible, and easily accessible near the cooking
appliance.
Smother flames from food fires, other than grease fires,
with baking soda. Never use water on cooking fires.
Whenever possible, do not operate the ventilation system
during a fire. However, DO NOT reach through fire to turn
it off.
NEVER let clothing, potholders, or other flammable
materials come in contact with or too close to any burner
or burner grate until it has cooled. Fabric may ignite and
result in personal injury.
Use only dry potholders: moist or damp potholders on hot
surfaces may cause burns from steam. DO NOT use a
towel or other bulky cloth in place of potholders. DO NOT
let potholders touch hot burners or burner grates.
For personal safety, wear proper apparel. Loose fitting
garments or hanging sleeves should never be worn while
using this appliance. Some synthetic fabrics are highly
flammable and should not be worn while cooking.
DO NOT use aluminum foil to line any part of the
appliance. Use of a foil liner could result in a shock or fire
hazard, or the obstruction of the flow of combustion and
ventilation air. Foil is an excellent heat insulator and heat
will be trapped beneath it. This will upset the cooking
performance and can damage the finish of the appliance.
WARNING
The appliance is for cooking. Based on safety
considerations, never use the appliance to warm or heat a
room. Doing so may result in carbon monoxide poisoning
and overheating of the unit. Also, such use can damage
the appliance parts.
When using the appliance: DO NOT TOUCH THE
BURNER GRATES OR THE IMMEDIATE SURROUNDING
AREA. Areas adjacent to the burners may become hot
enough to cause burns.

Page. 9
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Never leave the appliance unattended when using high
flame settings. Boil overs cause smoking and greasy
spillovers that may ignite. Also, if the burner flames and
igniter are smothered with spillage, unburned gas will
escape into the room. See page 5 regarding gas leaks.
Only certain types of glass, heatproof glass-ceramic,
ceramic, earthenware, or other glazed cookware are
suitable for cooking on the burners. This type of cookware
may break with sudden temperature changes. Use only on
low or medium heat settings according to the utensil
manufacturer’s directions.
DO NOT heat or warm unopened food containers. Build-
up of pressure may cause the container to burst and cause
injury.
WARNING
During cooking, set the burner control so that the flame
heats only the bottom of the pan and does not extend
beyond the bottom of the pan. This instruction is based on
safety considerations.
Use caution to ensure that drafts like those from forced air
vents or fans do not blow flammable material toward the
flames or push the flames so that they extend beyond the
edges of the pot.
Always use pots and pans that have flat bottoms large
enough to cover the burner. The use of undersized pots
and pans could expose a portion of the flame and may
result in ignition of clothing.
WARNING
Avoid using high flame setting with a pan larger than the
grate or with one that spans more than one burner, such
as a griddle, for prolonged periods of time. This can result
in poor combustion that generates harmful by-products.
DO NOT use pots or pans on the grill plate accessory
(purchased separately). Bakeware, such as large casserole
pans, cookie sheets, etc., should never be used on the
accessory.
DO NOT use flammable cleaners to clean the appliance.
Remove the optional cutting board or griddle cover
accessory, which is stored on top of the griddle plate,
before operating the griddle or any adjacent burners.
GREASE IS FLAMMABLE. Let hot grease cool before
attempting to handle it. Avoid letting grease deposits
collect. Clean after each use.
For proper lighting and performance of the burners, keep
the igniter ports clean. It is necessary to clean the ports
when there is a boil over or when the burner does not light
even though the electronic igniters activate.
Clean the appliance with caution. Avoid steam burns; DO
NOT use a wet sponge or cloth to clean the appliance
while it is hot. Some cleaners produce noxious fumes if
applied to a hot surface. Follow directions provided by the
cleaner manufacturer.
WARNING
After a spill or boil over, turn off the burner and using
caution due to possible hot surfaces, clean around the
burner and burner ports. After cleaning, check for proper
operation.
Be sure all controls are turned off and the appliance is cool
before using any type of aerosol cleaner on or around the
appliance. The chemical that produces the spraying action
could, in the presence of heat, ignite or cause metal parts
to corrode.
WARNING
DO NOT block or obstruct the flow of air
through the ventilation openings. The vent is
located at the back of the appliance. The
vent needs to be unobstructed and open to
provide necessary airflow that is important
for proper performance.
DO NOT touch vent area while the appliance is on and for
several minutes after the appliance is off. Some parts of
the vent and surrounding areas become hot enough to
cause burns. Allow appliance sufficient time to cool before
touching or cleaning vent areas.
DO NOT position plastic or other heat-sensitive items on
or near the vent. These items could melt or ignite.
DO NOT obstruct the flow of combustion or ventilation
air.
DO NOT use the grill plate accessory for cooking
excessively fatty meats or products which promote flare-
ups.
When cooking fatty or oily foods on burners, the grill, or
the griddle, adjacent gas burners can ignite airborne
fumes. Use caution to avoid burns.
To avoid a fire hazard, grease accumulation must be
prevented by frequently cleaning the ventilation hood and
filters.

Page. 10
9 IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
In case of fire or when intentionally “flaming” liquor or
other spirits on the appliance, follow manufacturer’s
instructions. Use caution when cooking foods with high
alcohol content (e.g. rum, brandy, bourbon). Alcohol
evaporates at high temperatures. There is a risk of burning
as the alcohol vapors may catch fire. Use only small
quantities of alcohol in foods.
DO NOT store or use corrosive chemicals, vapors,
flammables, or nonfood products in or near this appliance.
It is specifically designed for use when heating or cooking
food. The use of corrosive chemicals while heating or
cleaning will damage the appliance and could result in
injury.
WARNING
DO NOT leave food or cooking utensils, etc, in oven
during the self-cleaning mode of operation. Before self-
cleaning the oven (select models), remove the broiler pan,
oven racks, and any other utensils, and excess spillage.
WARNING
This appliance should not be installed with a ventilation
system that directs air in a downward direction toward the
appliance. This type of ventilation system may cause
ignition and combustion problems with the appliance
resulting in personal injury, property damage, or
unintended operation. Ventilating systems that direct the
air upwards do not have any restriction.
An air curtain or other overhead range hood, which
operates by blowing a downward airflow onto a range,
shall not be used in conjunction with a gas range unless
the hood and range have been designed and tested in
accordance with the Standard for Domestic Gas Ranges,
ANSI Z21.1 • CSA 1.1, and listed by an independent
testing laboratory for combination use.
IMPORTANT: There is a possibility to discolor the back
wall under certain cooking conditions.
DO NOT clean, rub, damage, move or remove the door
gasket. It is essential for a good seal during baking. If the
gasket becomes worn or excessively soiled with food
particles, replace gasket to assure a tight seal.
Protect the self-cleaning feature. Clean only those parts
indicated in this booklet. DO NOT use commercial oven
cleaners or oven liner protective coatings of any kind in or
around the self-cleaning oven.
Place oven racks in desired position while oven is cool. If a
rack must be moved while the oven is hot, do not let the
potholders contact the broiler element.
DO NOT TOUCH HEATING ELEMENTS OR INTERIOR
SURFACES OF OVEN – Heating elements may be hot
even though they are dark in color. Interior surfaces of an
oven become hot enough to cause burns. During and
after use, do not touch, or let clothing or other flammable
materials contact heating elements or interior surfaces of
oven until they have had sufficient time to cool. Other
surfaces of the appliance may become hot enough to
cause burns - among these surfaces are oven vent
openings and surfaces near these openings, oven doors,
and windows of oven doors.
WARNING
NEVER cover any slots, holes or passages in the oven
bottom or cover an entire rack with materials such as
aluminum foil. Doing so blocks air flow through the oven
and may cause carbon monoxide poisoning. Aluminum foil
linings may also trap heat, causing a fire hazard.
Use care when opening the oven door; let hot air or steam
escape before removing or replacing foods.
Please note that some pets or humans can be sensitive to
the odors created during the self-cleaning process
whether it is a manufacturing residue burn off or food. It is
recommended that those potentially affected be removed
from the kitchen area during the self-clean process.

Page. 11
Description
Appliance identification
Model shown is 48'' with griddle option (features will vary).
1 Island trim included or low backguard ordered separately
(See the Installation Instructions concerning spacing behind the range when using the range with the island trim.)
2 Oven vent (DO NOT obstruct!)
3STAR
®burners
4 Burner grates
5 Griddle option (options will vary)
6 Control panel
7 Main oven
8 Secondary auxiliary oven (select models)
9Kickpanel
10 Range feet
1
2
3
4
6
5
8
9
7
10

Page. 12
Control panel identification
NOTE: Not all knobs, modes, and features are available to
all models.
ExtraLow®Standard Griddle Grill Oven temp selector Light switch
Oven mode
selector
Oven mode
selector
Oven digital display
1 Digital display screen
2 Left navigation buttons
3 Access multiple timers
4 Access user settings
5 Confirm an entry
6 Right navigation buttons
OFF
OFF

TIMERS SETTINGS ENTER
06:30

1
2 3 4 65

Page. 13
Top surface identification
Model 304
1 ExtraLow®burner Natural 15000, LP 12000 BTU
2 ExtraLow burner Natural 18000, LP 15000 BTU
3 Standard burner Natural 15000, LP 12000 BTU
4 Standard burner Natural 18000, LP 15000 BTU
Model 305
1 ExtraLow burner Natural 8000, LP 6000 BTU
2 ExtraLow burner Natural 18000, LP 15000 BTU
3 Standard burner Natural 10000, LP 9100 BTU
4 Standard burner Natural 8000, LP 6000 BTU
5 Standard burner Natural 15000, LP 12000 BTU
44
11
22
33
33
55
11
22
44
Model 364 with griddle
1 ExtraLow burner Natural 15000, LP 12000 BTU
2 ExtraLow burner Natural 18000, LP 15000 BTU
3 Griddle 1,630W
4 Standard burner Natural 15000, LP 12000 BTU
5 Standard burner Natural 18000, LP 15000 BTU
Model 366
1 ExtraLow burner Natural 15000, LP 12000 BTU
2 ExtraLow burner Natural 18000, LP 15000 BTU
3 Standard burner Natural 15000, LP 12000 BTU
4 Standard burner Natural 18000, LP 15000 BTU
5 Standard burner Natural 15000, LP 12000 BTU
6 Standard burner Natural 18000, LP 15000 BTU
33
55
11
22
44
33
4466
11
22
55

Page. 14
Model 364 with grill
1 ExtraLow®burner Natural 15000, LP 12000 BTU
2 ExtraLow burner Natural 18000, LP 15000 BTU
3 Grill 815W x 2
4 Standard burner Natural 15000, LP 12000 BTU
5 Standard burner Natural 18000, LP 15000 BTU
Model 486 with grill
1 ExtraLow burner Natural 15000, LP 12000 BTU
2 ExtraLow burner Natural 18000, LP 15000 BTU
3 Standard burner Natural 15000, LP 12000 BTU
4 Standard burner Natural 18000, LP 15000 BTU
5 Grill 815W x 2
6 Standard burner Natural 15000, LP 12000 BTU
7 Standard burner Natural 18000, LP 15000 BTU
33
55
11
22
44
33
44
77
11
22
66
55
Model 486 with griddle
1 ExtraLow burner Natural 15000, LP 12000 BTU
2 ExtraLow burner Natural 18000, LP 15000 BTU
3 Standard burner Natural 15000, LP 12000 BTU
4 Standard burner Natural 18000, LP 15000 BTU
5 Griddle 1,630W
6 Standard burner Natural 15000, LP 12000 BTU
7 Standard burner Natural 18000, LP 15000 BTU
Model 484 with griddle and grill
1 ExtraLow burner Natural 15000, LP 12000 BTU
2 ExtraLow burner Natural 18000, LP 15000 BTU
3 Standard burner Natural 15000, LP 12000 BTU
4 Standard burner Natural 18000, LP 15000 BTU
5 Griddle 1,630W
6 Grill 815W x 2
33
44
77
11
22
66
55
33
44
11
22
5566

Page. 15
Oven interior identification
Dual fuel oven(s) interior
Gas oven(s) interior
1 Oven interior light
2 Broil element
3 Oven thermostat
4Rackguides
5 Oven racks
6 Bake element (hidden)
7 Convection fan cover
8 Meat probe outlet
9 Rack positions
123
5467
56 8
12 3419
1 Oven interior light
2 Infrared broil burner
3 Broil igniter
4 Oven thermostat
5Rackguides
6 Oven racks
7 Bake burner (hidden)
8 Convection fan cover
9 Meat probe outlet
10 Rack positions
124
65 78
3
67 9
12 45
31 10

Page. 16
Before you begin
Getting started
Data rating label
• Record the model and serial number.
• The model and serial number must be provided when
calling customer support for assistance.
• Register your BSH product to ensure timely service
and access to your product related information. For
product registration information see “Before calling
for service”.
Surface burners
1. Ensure that the burner caps are correctly seated on
the burner bases of the range's cooktop (see
page 18).
2. Turn on each burner to check for proper flame color
(see “Flame description” on page 20 for details).
Oven racks
To install rack guides
1. Push the two rails in the holes in the back of the oven
cavity.
2. Slide the guide's key slots over the shoulder bolts.
3. At the front of the oven cavity press down on the front
of rack guide to clear the heads of the two shoulder
bolts.
To install Full Access®racks
1. Hold the rack on a slight angle and place the safety
hooks under the front of the rack guides.
2. Push the rack into the oven, lifting the rack stops
over the front of the rack guides.
3. Hold the rack straight.
4. Push the rack in completely.
5. Engage the rack’s front hooks on the rack guides.
IMPORTANT: When placing the gliding rack in the oven,
make sure the front supports on the rack guides rest in
the large slots at the front corners of the rack. This is
necessary to keep the rack in the correct position while
fully inserted into the oven.

Page. 17
To install flat racks
1. Grasp rack firmly on both sides and insert rack.
2. Tilt rack up to allow stop into rack guide.
Oven operation
9 WARNING
To help prevent burns, never remove or reposition the
oven racks while the oven is ON or while the oven is
cooling.
Positioning the oven racks
• The correct rack position depends on the recipe and
the cooking mode.
• The rack positions are numbered from the bottom of
the oven, like an elevator.
• Rack position 3 is the most frequently used position.
• Place rack(s) in the proper position before turning on
the oven.
Initial start-up
IMPORTANT: ALWAYS remove the oven racks before self-
cleaning the oven. If the gliding racks remain in the oven
during self-clean, lubricants in the glide mechanisms of
each rack will be lost and the finish will discolor.
The range occasionally has an odor or smoke when first
used. These odors or smoke comes from the burning off of
manufacturing residues and is typical of any new oven
regardless of manufacturer.
Before baking or broiling, the oven and broiler should be
turned on to burn off the manufacturing oils using one of
the two following methods:
1. Turn on kitchen ventilation (or if vent hood is a
recirculation type open a window).
2. Turn the oven on to 450ºF (230ºC) for 20 to 30
minutes; then turn the broiler to broil for the same
length of time.
or
1. Turn on kitchen ventilation (or if vent hood is a
recirculation type open a window).
2. Remove oven racks.
3. Set oven to self-clean (select models).
Automatic operation of the cooling fan
The cooling fan runs during all cooking modes. The fan
can be heard when it is running, and warm air may be felt
as it is released from the oven vent. The fan may also run
after the oven is off.
Oven vent
The oven vent is located at the back of the unit. Warm air
may be released from the vent before, during and after
cooking. It is normal to see steam escaping from the vent,
and condensation may collect in this area. This area may
be warm when the oven is in use. Do not block the vent,
since it is important for air circulation.
Convection fan
The convection fan operates during all convection modes.
When the oven is operating in a convection mode, the fan
turns off automatically when the door is opened. The
convection fan may also run during self-clean.

Page. 18
Using the rangetop
Sealed STAR®burners
9 WARNING
To prevent flare-ups and avoid the creation of harmful
by-products, do not use the rangetop without all
burner caps and all burner grates properly positioned.
9 WARNING
To prevent burns, do not touch burner caps or grates
while hot. Turn the rangetop off and allow the burners
to cool.
Burner cap placement
The burner caps must be properly placed on the burner
bases for the cooktop to function properly. If the burner
cap is not properly placed, one or more of the following
problems may occur:
• Burner flames are too high.
• Flames shoot out of burners.
• Burners do not ignite.
• Burner flames light unevenly.
• Burner emits gas odor.
Each cap has a letter (B, D, or F) cast in the underside of
the cap that corresponds to a letter (B, D, or F) cast in the
burner base that is attached to the appliance.
To place the burner caps
1. Place each burner cap on its correct burner base per
its corresponding letter designation.
2. Place burner cap gently on top of base so that the
prongs of the burner base fit snugly into the groove of
the burner cap.
Checking the burner cap placement
• Check each burner to make sure there is no gap
between the burner cap and burner base.
• You may gently try to move the burner caps from side
to side to check if the caps are properly placed on the
burner bases.
• When properly placed, each burner cap will rest flat
on top of its burner base, and completely cover the
star-shape of the burner base when viewed from the
top as shown below.
Burner grate placement
To install the burner grates
1. Place grates flat-side down and align into the
rangetop recess.
2. Grates should rest flush against each other and
against the sides of the recess.

Page. 19
Control knobs
The control knobs for two sealed gas burners, one in front
and one in the rear, are located directly in front of and
below the pair of burners on the control panel.
Operation of the burners
To turn on the burners
1. Press in on the knob and turn it counter-clockwise HI.
– The igniter for the selected burner clicks and
sparks.
– After burner ignition, the igniter stops clicking.
2. Rotate the knob to any flame setting between HI and
LO.
LED panel light (select models)
Positioned below the bullnose, the LED panel light
provides task lighting with a theatrical ambiance.
The panel light toggle switch on the control panel turns
the light on and off.
ExtraLow®burners
By varying the length of time the flame is off and on, the
heat is reduced even further to cook delicate foods. For
example, these very low settings are suitable for
simmering and poaching, melting chocolate and butter,
holding cooked foods at temperatures without scorching
or burning, etc.
Operation of the ExtraLow®burners
• XLO, the very lowest setting, is achieved by cycling
the flame on for approximately 10 seconds and off for
50 seconds of each minute.
• When the knob is set just below the XLO setting, the
flame will cycle on for approximately 50 seconds and
off for 10 seconds of each minute.
• To vary the amount of low heat to suit the food and
quantity, the control can be set anywhere within the
XLO range marked on the knob.
ExtraLow®techniques
• To maintain a low or simmer heat, bring food to a
rolling boil. Stir well, then cover the pan and lower the
heat to a setting just below XLO.
• If a large pan is used, the simmer action may occur
mainly in the center of the pan. To equalize the
temperature throughout the food, stir the food
around the outer edges of the pan into the food in the
center.
• It is normal to stir food occasionally while simmering.
This is especially important when simmering for
several hours, such as for a homemade spaghetti
sauce or beans.
• If the setting is too low to hold a simmer, bring the
food back to a boil before re-setting to a higher heat.
POWERBOOST®(select
models)
The drawing shows that the
control knob has an
additional range after the
XLO setting. When the knob
is set within this range, the
flame cycles off and on. The POWERBOOST, or XHI, offers
the convenience to quickly boil
water, sear steaks, stir-fry
vegetables, etc. Use of the LO and
XLO remains the same as the
other XLO knobs.