Thomson Th-2500 User manual

User Guide

TH-2500 - Laser Printer with

wireless connectivity

MONOCHROME

Version: V1.3

Preface

Welcome to the Thomson series products!

We heartily appreciate your using of Thomson series products!

To protect your vital interests, please carefully read the following statements.

Legal Notice

Trademark

THOMSON, and the THOMSON logo are trademarks of Technicolor (S.A.) or its afﬂiates and

are used under license by Group SFIT.

Microsoft®, Windows®, Windows Server®and Windows Vista®are trademarks registered by

Microsoft Corporation in the United States or other countries/regions.

The ownership to the names of the software in this User Guide belongs to their respective

owned companies in accordance with corresponding license agreement, and they are referred

for instructions only.

All other product and brand names herein may be the registered trademarks, trademarks or

service marks of their respective owners, and they are referred for instructions only.

The copyright of this User Guide is owned by Group SFIT (SAS).

It is prohibited to copy, translate, modify and transmit this User Guide by any means or forms

without the prior written consent of Group SFIT (SAS).

Disclaimer

For a better user experience, Group SFIT (SAS). reserves the right to make

changes to the User Guide. The information contained herein is subject to change without

notice.

Users are responsible for any damages arising from failing to follow this User Guide.

Meanwhile, except the express warranty made in the product maintenance manual or service

commitment, Group SFIT (SAS). does not make any express or implied

warranty or guarantee to this User Guide (including composing or words).

Using this product to copy, print, scan certain documents or images or make other forms

of operations may be prohibited by the local laws. If you are uncertain about the legality of

using this product for certain documents or images, you should consult your legal advisor in

advance.

The laser components shall complies with the requirements of: U.S. Code of Federal Regulations,

has a Class III B laser diode, which has no laser radiation leakage among laser components.

Safety Precautions

Laser Safety

The laser radiation is harmful to the human body. Since laser components are completely

sealed in the printer, laser radiation will not leak. To avoid laser radiation, please do not

randomly disassemble the printer!

The printer follows the provisions of Class 1 laser products under CFR standard. The printer

The following label is attached to the laser components inside the printer:

Safety Warning

Please note the following safety warnings before using the printer:

There is high-voltage electrode inside the printer. Before

cleaning the printer, make sure the power is turned off!

Plugging and unplugging the power cord plug with a

wet hand can result in an electric shock.

The fuser unit is attached with a high temperature

warning label. Please do not remove or damage

this label.

The fuser unit is hot when and after

printing. Touching the fuser unit (the

shaded area as shown) may cause burns!

Warning

21 CFR 1040, IEC 60825-1

III

Precautions

Precautions before Using the Printer:

1. Read and understand all instructions;

2. Familiarize yourself with the basic principles associated with operating electrical appliances;

3. Comply with all warnings and instructions marked on the equipment or speci ed in the manual

supplied with the equipment;

4. If the operating instructions conﬂict with the safety information, please refer back to the safety

information, as you may have misunderstood the operating instructions. If you cannot resolve the

conﬂicts, please call the Customer Service Hotline or contact a service representative for help;

5. Before cleaning the equipment, remove the power cord from the AC power supply outlet. Do not

use liquid or aerosol cleaners;

6. Please make sure that the equipment is put on a stable desktop surface to avoid serious damage

caused by the falling of the equipment;

7. Do not put the equipment near a radiator, an air conditioner, or a ventilation pipe;

8. Do not place any articles on top of the power cord. Do not put the equipment in a place where its

power cord will be stepped on by people;

9. Outlets and extension cords must not be overloaded. This may reduce performance and could

result in re or electric shock;

10. Do not allow pets to chew on the AC power cord or the computer interface cable;

11. Do not allow sharp objects piercing equipment slot, so as to avoid contact with the high-

voltage device, which otherwise may result in re or electric shock. Take care not to spill

liquids onto the equipment;

12. Do not disassemble the equipment so as to avoid the risk of electric shock. Necessary repairs may

only be carried out by professional maintenance personnel. Opening or removing the cover could

result in an electric shock or other potential hazards. Incorrect disassembly and assembly could

also result in an electric shock during future use;

13. If any one of the following occurs, disconnect the equipment from the computer and pull out the

power cord from the AC wall socket and contact a quali ed member of the service personnel for

maintenance:

• Liquid has been spilled into the equipment.

• The equipment has been exposed to rain or water.

• The equipment falls, or the cover is damaged.

• Signi cant changes in the equipment’s performance.

14. Only adjust the control mentioned in the instructions. Incorrect adjustment of other controls may result

in damage and mean that professional maintenance personnel need to spend more time xing it;

15. Do not use the equipment in a thunderstorm so as to avoid the risk of an electric shock. If possible,

pull out the AC power cord during a thunderstorm;

16. If you continuously print multiple pages, the surface of the tray will become very hot. Take care not

to touch this surface, and keep children away from this surface;

17. The signal wire of the device connected with the printer can not be connected to the outdoors;

18. Please ensure timely ventilation in case of a prolonged use or printing huge amounts of documents

in a poorly ventilated room;

19. In standby status, the product will automatically enter into the power saving (sleep) mode if it does

not receive any job order for a while (such as 1 minute); and it can realize zero power consumption

only if it has not been connected with any external input power supply;

20. As the Class 1 equipment, the product must be connected to the power supply outlet with

protective grounding line when using;

21.

This product should be placed according to the shipping marks on the product package box during delivery;

voltage range, please refer to the product precautions or call Thomson Aftersales Service Centre, if

the toner comes off the printed contents, or the equipment starts slowly;

23. This product is sold as a complete machine. The consumers can go to Thomson Aftersales Service

Centre to purchase parts they need. If the product sold is inconsistent with the package list, please

24. Install this product in a place with the temperature between10°C to32.5°C,and the relative

humidity between 20% to 80%;

25. For security and other reasons the printer may switch to intermittent printing after a certain amount of

continuous printing.

26. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to

the following two conditions:

Regulatory Information

This symbol indicates that, at the end of your product’s life, it must not be discarded

as domestic waste. Instead, you should dispose of your used equipment at a

designated collection point for the recycling of waste electrical and electronic

equipment. Ref: EU Directive 2002/96/EC on Waste Electrical and Electronic

Equipment (WEEE). Please contact your distributor / supplier for further

information.

This product is suitable for indoor use only.

European Community (EC) directives conformity

This product complies with the protection requirements of EC directives 20 /30/

EU and 20 /35/EU on the approximation and harmonization of the laws of the

Member States relating to electromagnetic compatibility and safety of electrical

equipment designed for use within certain voltage limits.

The manufacturer of this product is: Group SFIT (SAS).,

32 Rue Le Prévost 94490 Ormesson-sur-Marne.

A declaration of conformity to the requirements of the Directives is available upon

request from the Authorized Representative.

This product satisﬁes the Class B limits of EN 55032 and safety requirements of

EN 60950.

This printer is fully compliant with the ROHS Directive 2009/95/EC and the

requirements of the revised Directive 2011/65/EU for managing toxic and

hazardous substances.

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired

27. IC Radiation Exposure Statement:

This equipment complies with Canada and FCC radiation exposure limits set forth for uncontrolled

environments. This equipment should be installed and operated with a minimum distance of 20cm

between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or

transmitter.

28. This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

the user's authority to operate the equipment.

30. The power consumption of the product is 0.92W in networked standby if all wired network ports are

connected and all wireless network ports are activated;

31. Please keep this User Guide properly.

Table of Contents

1. Before Using the Printer . ................................................................................................................1-2

1.1. Packing List . ............................................................................................................................1-2

1.2. Components of the Printer. ......................................................................................................1-3

1.3. Laser Toner Cartridge . .............................................................................................................1-4

2. Paper and Print Media. ...................................................................................................................2-2

2.1. Paper Speci cation. .................................................................................................................2-2

2.2. Special Paper . .........................................................................................................................2-3

2.3. Loading Paper . ........................................................................................................................2-4

2.3.1. Loading into the Automatic Feeder Tray ...........................................................................2-4

2.3.2. Loading into the Manual Feeder Tray . ..............................................................................2-5

2.4. Nonprinting Area ......................................................................................................................2-7

2.5. Guidelines for Paper Use.........................................................................................................2-7

4. Wired Network Settings (For wired network printer models) . .............................................................4-2

4.1. Set IP Address .........................................................................................................................4-2

4.2. Install the Printer to Network....................................................................................................4-3

4.3. Setting Network Products ........................................................................................................4-4

4.3.1. View or Change Network Settings . ..................................................................................4-4

4.3.2. Set or Change Web Server Login Password . ..................................................................4-4

4.3.3. Restore to Factory Settings . ............................................................................................4-4

6. Thomson Mobile Print .......................................................................................................................6-2

6.1. What's Thomson Mobile Print.....................................................................................................6-2

6.2. Download Thomson Mobile Print ...............................................................................................6-2

6.3. Supported Mobile Operating System. ......................................................................................6-2

6.4. How to use mobile devices for the mobile printing . .................................................................6-2

3.Driver installation and uninstallation ...............................................................................................3-2

3.1.Driver installation based on Windows system ..........................................................................3-2

3.1.1.Installation via USB connection .........................................................................................3-2

3.1.2.One-key wireless network installation................................................................................3-2

3.1.3.Installation via wired network connection...........................................................................3-3

3.1.4.Installation by wireless network connection mode ............................................................3-4

3.1.5.Driver uninstallation ...........................................................................................................3-8

3.2.Driver installation based on Mac system ..................................................................................3-8

3.2.1.Driver installation................................................................................................................3-8

3.3.Add printer to Mac system ......................................................................................................3-10

3.3.1.Add in USB connection mode ..........................................................................................3-10

3.3.2.Addition in wired network connection mode.....................................................................3-10

3.3.3.Add in wireless network connection mode.......................................................................3-10

5.Wireless network setup (applicable to Wi-Fi models)......................................................................5-2

5.1.Basic structure mode ................................................................................................................5-2

5.1.1.Wireless network setup tools .............................................................................................5-2

5.1.2.Wi-Fi Protected Setup (WPS) setup...................................................................................5-7

5.1.3.How to disable the Wi-Fi network connected.....................................................................5-7

5.2.Wi-Fi hotspot mode...................................................................................................................5-8

5.2.1.Preliminary preparations ....................................................................................................5-8

5.2.2. Wi-Fi Hot Connection........................................................................................................5-8

5.3.Wireless network setup FAQs...................................................................................................5-8

6.4.1. Mobile Printing via Printer Hotspot.....................................................................................6-2

6.4.2. QR code quick connection ................................................................................................6-4

5.2.3. Wi-Fi Hotspot Conﬁguration..............................................................................................5-8

9.2.1. Use and Maintenance of Laser Toner Cartridge .....................................................................9-4

9.2.2. Service Life of Laser Toner Cartridge. . ....................................................................................9-4

9.2.3. Replace Laser Toner Cartridge . . .............................................................................................9-5

10. Troubleshooting . . ......................................................................................................................10-2

10.1. Clearing Jammed Paper . .......................................................................................................10-2

10.1.1. Paper Jam in the Feed Port . . ..............................................................................................10-3

10.2. Common Troubleshooting. ......................................................................................................10-6

10.2.1. Common Trouble . . ..............................................................................................................10-6

10.2.2. Image Defects . . ..................................................................................................................10-8

11. Product Speci cation . . ...............................................................................................................11-2

11.1. P2200/P2500 Series Speci cation. ..........................................................................................11-2

11.1.1. Speci cation Overview ..........................................................................................................11-2

11.1.2. Printing Speci cation. ...........................................................................................................11-3

11.2. P2600 Series Speci cation . .....................................................................................................11-4

11.2.1. Speci cation Overview . .................................................................................................11-4

11.2.2. Printing Speci cation. ....................................................................................................11-5

7. Print . ...............................................................................................................................................7-2

7.1. Print Function...............................................................................................................................7-2

7.2. Opening Help Document .............................................................................................................7-3

7.3. Manual Duplex.............................................................................................................................7-4

7.4. Cancel Print Job ..........................................................................................................................7-7

8. Control Panel. .................................................................................................................................

8-2

8.1. Control Panel Overview for P2500 Series ..................................................................................8-2

8.1.1. Functions of Buttons on the Control Panel . ............................................................................8-2

8.1.2. Function of LED Indicators on the Control Panel. ....................................................................8-3

9. Routine Maintenance. .....................................................................................................................9-2

9.1. Cleaning the Printer . ................................................................................................................9-2

9.2. Maintenance of Laser Toner Cartridge . ...................................................................................9-4

Chapter

1-1

Before Using the Printer

1. Before Using the Printer ....................................................................................................................2

1.1. Packing List ................................................................................................................................2

1.2. Components of the Printer..........................................................................................................3

1.3. Laser Toner Cartridge .................................................................................................................4

1-2

1. Before Using the Printer

1.1. Packing List

When you open the package, make sure that the following parts are included in the carton:

Quantity

Printer 1

Laser Toner Cartridge 1

USB Interface Cable 1

Power Cord 1

CD-ROM 1

Quick Setup Guide 1

Thomson Warranty 1

Note: • The Thomson Warranty may not be attached in some regions.

Name

TH-2600TH-2500

1-3

1.2. Components of the Printer

| Front View

Serial No.

1 Output Bin Output Bin

2 Control Panel Control Panel

3Output Tray Output Tray

4 Automatic Feed Guide Manual Feed Guide

5 Paper Stop Automatic Feed Guide

6Feeder Tray Paper Stop

7Automatic Feeder Tray Manual Feeder Tray

8Automatic Feeder Tray

9Feeder Tray

| Rear View

Serial No.

1 Network Interface Network Interface

2 USB Interface USB Interface

3 Power Switch Power Switch

4 Power Interface Power Interface

Note: • The rear view of the printer may vary depending on the models and functions.

TH-2600TH-2500

1-4

1.3. Laser Toner Cartridge

| Service Life of the Laser Toner Cartridge

Series Name

Diagram

Type Average Print Volume

Laser Toner

Cartridge

with

Standard

Capacity

About 1600 Pages

(The above data is based on ISO/

IEC 19752 standard)

About 1500 Pages

(The above data is based on

ISO/IEC 19752 standard)

Laser Toner

Cartridge

with High

Capacity

N/A About 2300 Pages

(The above data is based on

ISO/IEC 19752 standard)

Note: • The model is subject to increase without notice.

• Consumables capacity may vary depending on the types used.

• The Company does not recommend using consumables other than that of the

original Thomson consumables.

• Any damages caused by using non-Thomson original consumables are not covered

by the Warranty.

TH-2600TH-2500

2-1

Chapter

Paper and Print Media

2. Paper and Print Media.......................................................................................................................2

.....................................................................................................................2

2.2. Special Paper .............................................................................................................................3

2.3. Loading Paper ............................................................................................................................4

2.3.1. Loading into the Automatic Feeder Tray ..............................................................................4

2.3.2. Loading into the Manual Feeder Tray ..................................................................................5

2.4. Nonprinting Area .........................................................................................................................7

2.5. Guidelines for Paper Use............................................................................................................7

2-2

2. Paper and Print Media

P2200/P2500

Series P2600

Series Feeder Tray

Media Type Plain, thin, special paper (transparency,

cardstock, label, envelope, thick, etc.).

Media Size

A4, A5, JIS B5, IS0 B5, A6, Letter, Legal,

Executive,

Postcard, Monarch Env, DL Env, C5 Env, C6,

Env, No.10 Env, ZL, Big 16K, Big 32K, 16K,

32K, B6, Yougata4, Postcard, Younaga3,

Nagagata3, Yougata2, custom, etc.

Media Weight

Maximum

Capacity of

the Tray

150 pages 80g/m²

P2600 Series Manual

Feeder Tray

Media Type Plain, thin, special paper (transparency,

cardstock, label, envelope, thick, etc.).

Media Weight 60~163g/m²

Maximum

Capacity of

the Tray

1 page

Note: • It is recommended to use the standard paper for the printer.

• Extensive use of special paper may affect the service life of the printer.

•The print media that does not meet the guidelines set out in this User Guide may

result in poor print quality, increased paper jam and excessive wear of the printer.

•Properties such as weight, composition, texture and humidity are important

factors affecting the printer performance and output quality.

• Please note the following matters when selecting the print media:

1. Desired print effect: The print media selected should meet the requirement

of the print tasks.

2. Surface smoothness: The smoothness of the print media may affect the

sharpness of the print outcome.

3. Some print media may meet all the use guidelines contained herein,

but they still can not bring satisfactory effect. This may be due to incorrect

operation, inappropriate temperature and humidity, or other factors beyond the

control of Thomson. Before purchasing large quantities of print media, make

sure that the print media meets the speciﬁcations speciﬁed in this User Guide.

4. Using print media that does not meet these speciﬁcations may cause

damage to the printer.

60~163g/m²

2-3

2.2. Special Paper

This printer supports using the special paper for printing. Special paper includes: label,

envelope, transparency, thick, cardstock, etc.

| Please observe the following standards:

Types of Print

Media Correct Practices Incorrect Practices

Label

Use labels with no exposed

lining paper only.

using.

Use labels of full sheet only.

There is no guarantee that all the

labels in the market can meet

corresponding requirements.

Use wrinkled, blistering or damaged labels.

Envelope Envelopes should be loaded

evenly.

Use wrinkled, nicked, stuck or damaged

envelopes.

Use envelopes with clips, snaps, indows, or

coated linings.

Use envelopes with self-adhesive stickers

or other synthetic materials.

Transparency

Use only transparencies

approved for use in laser

printers.

Use transparent print media that is not

suitable for laser printers.

Thick,

Cardstock

Use only heavy paper that

is approved for use in laser

printers and meets the weight

Use paper whose weight exceeds the

printer.

Note: • When using special paper or print media, be sure to select matched print type

and size in the print settings so as to get the best print effect.

• When using special media to print, it is recommended to load one piece of paper

at one time. For P2200/P2500 series, load one piece of special paper into the

automatic feeder tray at one time. For P2600 series, load one piece of special

paper into the manual feeder tray at one time.

2-4

2.3. Loading Paper

2.3.1. Loading into the Automatic Feeder Tray

a) Open the feeder tray.

b) Slide the automatic feed guides to match both sides of the paper.

c) Raise the output tray to avoid the paper from slipping and falling.

d) Load the paper into the automatic feeder tray with the print-side up.

TH-2600

TH-2500

TH-2600

TH-2500

TH-2600

TH-2500

TH-2600

TH-2500

①into the slot to keep it from slipping out, and then adjust the

②

2.3.2. Loading into the Manual Feeder Tray

up.

• Before loading paper, please unfold the stacked paper to avoid a paper jam or feed

error,and then load the paper into the tray print-side up.

TH-2600

TH-2500

2-6

b) Slide the manual feed guides to match both sides of the paper.

c) Raise the output tray to avoid the paper from slipping and falling.

d) Put the print media like an envelope or transparency into the manual feeder tray with two

hands until the front end of the envelope or transparency contacts the correction roller.

e) After the printed page is output from the printer, load another paper according to the above

steps to continue printing.

Note: • When loading paper into the manual feeder tray, the printer will automatically

enable the manual feed mode.

• Load the paper into the manual feeder tray with the print-side up. When loading,

the top of the paper ﬁrst enters into the manual feeder tray.

• Ensure that the paper, envelope or transparency is loaded straightly and in the

correct position of the manual feeder tray. Otherwise, it will result in a skewed

printout or a paper jam.

After printing, please immediately remove the paper, envelopes and

transparencies. Stacking paper or envelopes may cause a paper jam or

the paper curling.

Warning

2-7

2.4. Nonprinting Area

The shaded section indicates the nonprinting area.

Usage Paper Size Top and Bottom

Margins (A)

Left and Right

Margins (B)

Printing

A4 5 mm (0.197 inch) 5 mm (0.197 inch)

Letter 5 mm (0.197 inch) 5 mm (0.197 inch)

2.5. Guidelines for Paper Use

• Paper or manuscript with rough texture, concave and convex, oil stain and good smoothness

has poor printing performance.

3-1

Chapter

Driver installation

and uninstallation