Thrane&Thrane SAILOR 500 FleetBroadband User manual

SAILOR 500/250 FleetBroadband
Including 19” Rack Version
USER MANUAL
SAILOR®500 FleetBroadband
SAILOR®250 FleetBroadband
Including 19" Rack Version
User manual
Document number: TT98-125645-E
Release date: October 30, 2009

Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this
product and the accompanying documentation is disclaimed by Thrane & Thrane. The
information in this manual is provided for information purposes only, is subject to
change without notice and may contain errors or inaccuracies. Manuals issued by
Thrane & Thrane are periodically revised and updated. Anyone relying on this
information should acquire the most current version e.g. from http://www.thrane.com or
from the distributor.Thrane & Thrane is not responsible for the content or accuracy of
any translations or reproductions, in whole or in part, of this manual from any other
source.
Copyright © 2009 Thrane & Thrane A/S. All rights reserved.
Trademark acknowledgements:
•Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European
Union and the United States.
•SAILOR is a registered trademark of Thrane & Thrane A/S in the European Union, the
United States and other countries.
•Windows and Outlook are registered trademarks of Microsoft Corporation in the
United States and other countries.
•Inmarsat is a registered trademark of International Maritime Satellite Organisation
(IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Inmarsat’s product names are trademarks or registered trademarks of Inmarsat.
• Other product and company names mentioned in this manual may be trademarks or
trade names of their respective owners.
Company web site
www.thrane.com
iii
Safety summary 1
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to comply
with these precautions or with specific warnings elsewhere in this manual
violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane assumes no liability for the customer's failure
to comply with these requirements.
Observe marked areas
Under extreme heat conditions do not touch
areas of the terminal or antenna that are
marked with this symbol, as it may result in
injury.
Microwave radiation hazards
During transmission the antenna in this system
radiates Microwave Power.This radiation may be hazardous to humans close
to the antenna. During transmission, make sure that nobody gets closer than
the recommended minimum safety distance.
On the SAILOR 500 FleetBroadband, the
minimum safety distance to the antenna panel
on the focal line is 1.3 m, based on a radiation
level of 10 W/m2. The radiation level is 100 W/m2
at a distance of 0.4 m from the antenna panel.
Refer to the drawing on the next page.
On the SAILOR 250 FleetBroadband, the
minimum safety distance to the antenna panel
on the focal line is 0.6 m, based on a radiation
level of 10 W/m2. The radiation level is 100 W/m2
at a distance of 0.2 m from the antenna panel.
Refer to the drawing on the next page.

iv
Distance to other equipment
Do not move the antenna closer to radars than the minimum safe distance
specified in the installation manual - it may cause damage to the antenna.
Compass Safe Distance:
SAILOR FleetBroadband Terminal: min. 0.3 m.
SAILOR 500 FleetBroadband antenna: min. 1.0 m
SAILOR 250 FleetBroadband antenna: min. 1.1 m
Service
User access to the interior of the terminal is prohibited. Only a technician
authorized by Thrane & Thrane may perform service - failure to comply with
this rule will void the warranty. Access to the interior of the antenna is
allowed, but only for replacement of certain modules - as described in the
Installation manual. General service may only be performed by a technician
authorized by Thrane & Thrane.
Do not service or adjust alone
Do not attempt internal service or adjustments unless another person,
capable of rendering first aid resuscitation, is present.
SAILOR 500:
MICROWAVE RADIATION
No personnel within safety distance
25for SAILOR 500
60for SAILOR 250
Safety distance:
(0.4 m, 100 W/m2)
1.3 m, 10 W/m2
SAILOR 250:
(0.2 m, 100 W/m2)
0.6 m, 10 W/m2
v
Grounding, cables and connections
To minimize shock hazard, the equipment chassis and cabinet must be
connected to an electrical ground. The terminal must be grounded to the
ship. For further grounding information refer to the Installation manual.
Do not extend the cables beyond the lengths specified for the equipment.
The cable between the terminal and antenna can be extended if it complies
with the specified data concerning cable losses etc.
All cables for the SAILOR FleetBroadband system are shielded and should
not be affected by magnetic fields. However, try to avoid running cables
parallel to AC wiring as it might cause malfunction of the equipment.
Power supply
The voltage range is 10.5 - 32 V DC; 14 A - 5.5 A. It is recommended that the
voltage is provided by the 24 V DC bus on the ship. Be aware of high start-up
peak current: 20 A@24 V, 5 ms.
If a 24 V DC power bus is not available, an external 115/230 VAC to 24 V DC
power supply can be used.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a
definite safety hazard.
Keep away from live circuits
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the power cable
connected. Under certain conditions, dangerous voltages may exist even
with the power cable removed. To avoid injuries, always disconnect power
and discharge circuits before touching them.
Failure to comply with the rules above will void the warranty!

vi
About the manual 2
Intended readers
This manual is a user manual for the SAILOR 500 FleetBroadband
system and the SAILOR 250 FleetBroadband system. The readers of
the manual include anyone who is using or intends to use one of
these two systems. No specific skills are required to operate the
SAILOR FleetBroadband system. However, it is important that you
observe all safety requirements listed in the beginning of this
manual, and operate the system according to the guidelines in this
manual.
Most current version
This manual may not always reflect the latest software
functionality of your SAILOR FleetBroadband system. To obtain the
latest version of the manual, please enter the Thrane & Thrane
web site www.thrane.com and download the latest version from
Service > Self Service Center > Downloads, or acquire it from your
distributor.
Manual overview
Note that this manual does not cover installation nor does it cover
how to use the IP handset that comes with the system. For
information on installation refer to the installation manual and for
information on the IP handset refer to the user manual for the IP
handset. Part numbers for both manuals are listed in the next
section.
This manual has the following chapters:
•Introduction contains a brief description of the system and an
overview of the BGAN services.
•Getting started explains how to insert SIM (Subscriber Identity
Module) card and start up the unit. It also contains a short
guide to making the first call.
•Operating the system explains how to use the system.
vii
•Using the web interface explains how to use the built-in web
interface of the terminal for configuration and daily use, and
describes the available menus and settings, including
advanced setup of interfaces.
•Troubleshooting contains a short troubleshooting guide and
explains how to update software. It also describes the functions
of the light indicators and the Reset button, and explains the
event messages that may show in the web interface. Further, it
gives information on where to get help if needed.
•Conformity contains declarations of conformity for the
SAILOR FleetBroadband and the SAILOR FleetBroadband 19”
rack systems.
Related documents
The below list shows the documents related to this manual and to
the SAILOR 500 FleetBroadband and SAILOR 250 FleetBroadband
systems.
Title and description Document
number
SAILOR 500/250 FleetBroadband, Including 19”
rack version,
Installation Manual
Explains how to install the
SAILOR FleetBroadband terminal, the
SAILOR 500 FleetBroadband antenna and the
SAILOR 250 FleetBroadband antenna.
TT98-125646
SAILOR 500/250 FleetBroadband, Quick Guide
A short guide to the most important functions
of the SAILOR FleetBroadband systems.
TT98-125647

viii
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select SETTINGS > LAN”.
Italic is used to emphasize the paragraph title in cross-references.
Example: “For further information, see Connecting Cables on
page...”.
Thrane IP Handset, User Manual
Explains the features and functions of the
Thrane IP handset. The IP handset works as a
standard IP handset, but also serves as a user
interface for the SAILOR FleetBroadband
systems.
TT98-126059
Title and description Document
number
ix
Table of Contents
Safety summary ................................................................iii
About the manual .............................................................. vi
Chapter 1 Introduction
Welcome ............................................................................ 1
In this chapter ....................................................................2
Features and interfaces ......................................................3
Main units ..........................................................................4
The Inmarsat BGAN system ...............................................12
Services and interfaces ..................................................... 18
Chapter 2 Getting started
In this chapter ...................................................................19
Before you start .................................................................19
Starting up the terminal ....................................................21
Connecting the Thrane IP handset ....................................25
Connecting a computer .................................................... 27
Entering the SIM PIN for the terminal ...............................29
Registering with the BGAN network .................................33
Making the first call .........................................................35
Standard connection to the Internet (default) ...................37
Chapter 3 Operating the system
In this chapter ..................................................................39
General ............................................................................39

Table of Contents
x
Using a phone or fax machine ..........................................43
Using a computer .............................................................59
Using the IP handset ....................................................... 68
Chapter 4 Using the web interface
In this chapter ................................................................. 69
Introduction .................................................................... 69
Entering the SIM PIN in the web interface ........................74
Using the Dashboard ........................................................75
Using the phone book ......................................................79
Using the Call log .............................................................84
Handling SMS messages ..................................................87
Setting up the interfaces ...................................................94
Managing LAN network users ..........................................127
Uploading software ........................................................ 145
Selecting the preferred BGAN satellite ............................ 150
Selecting the language ................................................... 152
Administration ................................................................ 153
Help desk and diagnostic report ......................................173
Event logging and self test ...............................................175
Site map ..........................................................................177
Chapter 5 Troubleshooting
In this chapter .................................................................179
Getting support ...............................................................179
Uploading software ........................................................ 180
Table of Contents
xi
Part numbers .................................................................. 181
Troubleshooting guide ....................................................182
Status signaling ............................................................. 188
Logging of events ...........................................................208
Reset button ...................................................................209
List of reserved IP subnets ............................................... 211
Supported AT commands for PPPoE ................................212
Chapter 6 Conformity
SAILOR®500 FleetBroadband ..........................................217
SAILOR®500 FleetBroadband 19" Rack .............................219
SAILOR®250 FleetBroadband ...........................................221
SAILOR®250 FleetBroadband 19" Rack ............................ 223
Glossary ....................................................................................... 225
Index ........................................................................................231

Table of Contents
xii
1
Chapter 1
1111
Introduction
Introduction 1
Welcome
Congratulations on the purchase of your SAILOR FleetBroadband system!
SAILOR 500 FleetBroadband and SAILOR 250 FleetBroadband are maritime
broadband systems, providing simultaneous high-speed data and voice
communication via satellite through the BGAN (Broadband Global Area
Network).

Chapter 1: Introduction
2 In this chapter
Applications include:
• Internet browsing
•E-mail
• Phone and fax services
• Large file transfers
• Video conferencing and Streaming
• VPN (Virtual Private Network) access to corporate servers
In this chapter
This chapter introduces the SAILOR 500 FleetBroadband system and the
SAILOR 250 FleetBroadband system, and gives an overview of the physical
units and their features and functions.
It also gives an overview of the BGAN system and services.
Chapter 1: Introduction
Features and interfaces 3
1111
Introduction
Features and interfaces
The SAILOR FleetBroadband system offers the following features and
interfaces:
Simultaneous voice and data communication over BGAN
Full duplex, single or multi-user, up to:
SAILOR 500 FleetBroadband: 432 kbps
SAILOR 250 FleetBroadband: 284 kbps
Support for streaming IP at:
SAILOR 500 FleetBroadband: 8, 16, 32, 64, 128, 256 kbps
SAILOR 250 FleetBroadband: 8, 16, 32, 64, 128 kbps
ISDN (Integrated Services Digital Network) service, only
SAILOR 500 FleetBroadband:64 kbps
Voice: Standard Voice (4 kbps) or 3.1 kHz Audio
4 LAN (Local Area Network) ports with PoE (Power over Ethernet) for
computers, e-hubs, IP handsets etc.
2 Standard Phone/Fax ports for standard phones or fax machines
1 Euro ISDN port for ISDN phones or, for SAILOR 500 FleetBroadband only:
G4 fax or ISDN modem
1 L-Band output for connecting a broadcast receiver for maritime data
1 multi-purpose I/O connector with 5 configurable inputs/outputs
1 SIM slot for your BGAN SIM card
Built-in DHCP/NAT router
Built-in web interface allowing you to manage your phone book, messages
and calls, and customize the terminal to your specific needs
Input power: 10.5 - 32 V DC (14 A - 5.5 A)
CE certified

Chapter 1: Introduction
4Mainunits
Main units
SAILOR®500/SAILOR®250 FleetBroadband
The main difference between the SAILOR 500 FleetBroadband system and the
SAILOR 250 FleetBroadband system lies in the antenna.
•SAILOR 500 FleetBroadband uses the TT-3052A/B antenna, which is a
maritime BGAN Class 8 antenna.
The TT-3052A/B antenna is larger and provides more bandwidth than the
TT-3050A antenna used for the SAILOR 250 FleetBroadband system.
•SAILOR 250 FleetBroadband uses the TT-3050A antenna, which is a
medium size, maritime BGAN Class 9 antenna.
The SAILOR 500 FleetBroadband system and the SAILOR 250 FleetBroadband
system basically use the same type of terminal, except that the
SAILOR 500 FleetBroadband offers a few more features than the
SAILOR 250 FleetBroadband. See Features and interfaces on page 3.
Units overview
The SAILOR 500 FleetBroadband system includes the following main units:
• TT-3052A/B SAILOR 500 FleetBroadband antenna
• TT-3738A SAILOR FleetBroadband Terminal or
TT-3738A-T19 SAILOR FleetBroadband 19" Rack Terminal
• TT-3670A Thrane IP Handset & Cradle, wired
The SAILOR 250 FleetBroadband system includes the following main units:
• TT-3050A SAILOR 250 FleetBroadband antenna
• TT-3738A SAILOR FleetBroadband Terminal or
TT-3738A-T19 SAILOR FleetBroadband 19" Rack Terminal
• TT-3670A Thrane IP Handset & Cradle, wired
Note
Patent is pending for TT-3052B (application no. US 61/213,430).
Chapter 1: Introduction
Main units 5
1111
Introduction
SAILOR®FleetBroadband antennas
SAILOR®500 FleetBroadband antenna
The SAILOR 500 FleetBroadband system uses the TT-3052A/B antenna, which
is a maritime 3-axis controlled BGAN antenna. The antenna contains all
functions for satellite tracking, including a GPS (Global Positioning System). A
single coaxial cable carries all RF communication, supply voltage and modem
communication between the antenna and the terminal.
For information on how to install the antenna, refer to the installation manual.
This antenna is larger and provides more bandwidth than the TT-3050A used
for the SAILOR 250 FleetBroadband system.

Chapter 1: Introduction
6Mainunits
SAILOR®250 FleetBroadband antenna
The SAILOR 250 FleetBroadband system uses the TT-3050A antenna, which is
a medium size maritime 2-axis stabilized BGAN antenna.
For information on how to install the antenna, refer to the installation manual.
Chapter 1: Introduction
Main units 7
1111
Introduction
SAILOR®FleetBroadband terminal
Overview
Whether you have purchased a SAILOR 500 FleetBroadband system or a
SAILOR 250 FleetBroadband system, the terminal is basically the same. For
this reason this section covers both systems.
The SAILOR FleetBroadband Terminal is the controlling unit in the
SAILOR FleetBroadband system. It contains all user interfaces and LED
indicators and stores configuration data.

Chapter 1: Introduction
8Mainunits
The terminal is also available in a 19” Rack version. The 19” Rack terminal is
the same as the basic version, except for the housing which fits in a 19” rack
and has an additional power switch on the front panel.
For information on how to install the terminal, refer to the installation manual.
Tools for setup and daily use
The Thrane IP Handset can be used for displaying status and for entering the
PIN code for the terminal. The IP handset connects to the LAN interface of the
terminal. For information on how to use the handset, see the user manual for
the IP handset.
The built-in web interface in the terminal is used for easy configuration and
daily use. The web interface is accessed from a computer connected to the
terminal, using an Internet browser. No installation of software is needed.
For further information on the web interface, see Chapter 4, Using the web
interface.
SIM card
The terminal has a SIM (Subscriber Identity Module) slot located in the
connector panel behind a small cover plate.
The terminal requires a dedicated FleetBroadband SIM card, which you get
from your Airtime Provider.
Chapter 1: Introduction
Main units 9
1111
Introduction
The system requires a SIM card to go online and to access the settings of the
terminal. However, using the web interface you can view the Dashboard and
upload software without inserting a SIM card. Upload of software without a
SIM card requires an administrator user name and password (default:
“admin” and “1234”).

Chapter 1: Introduction
10 Main units
Thrane IP handset and cradle
IP handset
The Thrane IP Handset communicates using
Internet Protocols (IP). The handset is not
strictly dedicated to the
SAILOR FleetBroadband system, but can
also be used in a public network as a
standard IP telephone.
The IP handset is powered directly from the
LAN interface using Power over Ethernet
(PoE).
When the IP handset is used with the terminal, it communicates using IP
between the handset and the terminal. However, on the BGAN network side of
the terminal, calls are transmitted as circuit-switched calls.
SAILOR terminal
IP data
Circuit
switched
connection
BGAN network
Chapter 1: Introduction
Main units 11
1111
Introduction
When connected to the terminal the IP handset
provides a dedicated BGAN menu with a subset
of the terminal configuration options.
For more information on the functions of the IP
handset, refer to the user manual for the IP
handset.
IP cradle
The IP cradle serves as a holder for the IP handset.
The cradle connects to the coil cord from the handset and, using an Ethernet
cable, to the terminal. You can mount the cradle on a wall or a desktop.

Chapter 1: Introduction
12 The Inmarsat BGAN system
The Inmarsat BGAN system
What is BGAN?
The Broadband Global Area Network (BGAN) is a mobile satellite service that
offers high-speed data up to 492 kbps and voice telephony. BGAN enables
users to access e-mail, corporate networks and the Internet, transfer files and
make telephone calls.
The Inmarsat FleetBroadband service
FleetBroadband is a maritime communications service offered in the BGAN
system. Based on 3G standards, FleetBroadband provides cost-effective
broadband data and voice simultaneously.
Chapter 1: Introduction
The Inmarsat BGAN system 13
1111
Introduction
Coverage
The Inmarsat®BGAN services are based on geostationary satellites situated
above the equator. Each satellite covers a certain area (footprint). The
coverage map below shows the footprints of the BGAN system. For updated
information on coverage, see Inmarsat’s home page at www.inmarsat.com.
Note
The map above shows Inmarsat’s expectations of coverage, but does
not represent a guarantee of service. The availability of service at the
edge of coverage areas may fluctuate.

Chapter 1: Introduction
14 The Inmarsat BGAN system
Overview of the BGAN FleetBroadband system
A complete BGAN FleetBroadband system includes the
SAILOR FleetBroadband terminal with connected peripherals, a
SAILOR 500 FleetBroadband antenna or a SAILOR 250 FleetBroadband
antenna, the BGAN satellite, and the Satellite Access Station (SAS). The
satellites are the connection between your terminal and the SAS, which is the
gateway to the worldwide networks (Internet, telephone network, cellular
network, etc.).
SAILOR
FleetBroadband
Satellite Access Station
(SAS)
Satellite
Packet Switched Network
Circuit Switched Network
SAILOR 250
FleetBroadband
antenna
terminal
IP Handset
SAILOR 500
FleetBroadband
antenna
Chapter 1: Introduction
The Inmarsat BGAN system 15
1111
Introduction
The BGAN services
Supported services
The services currently supported by BGAN comprise:
• A Packet-Switched (PS) connection to the Internet
• A Circuit-Switched (CS) dialed connection for voice, fax or data
• Short Messaging Service (SMS)
Packet data service
The BGAN network supports different classes of data connection to the
Internet.
•UsingaStandard IP connection several users can share the data
connection simultaneously. This type of connection is ideal for e-mail, file
transfer, and Internet and intranet access. The user pays for the amount of
data sent and received.
•UsingaStreaming IP connection you get an exclusive high-priority
connection ensuring seamless transfer of data. This type of connection is
ideal for time critical applications like live video over IP. The 8 and 16 kbps
connections are well suited for Voice over IP. The user pays for the duration
of the connection (per minute charge).
Note
The BGAN system supports maximum 11 concurrent Packet Switched
connections at a time per SAILOR FleetBroadband system.

Chapter 1: Introduction
16 The Inmarsat BGAN system
Circuit-Switched (dialed) service
The following types of circuit-switched connection are available:
•Standard Voice. A low-tariff connection for voice only. The voice signal is
compressed to 4.0 kbps, which reduces the bandwidth use and
consequently the tariff.
•3.1 kHz Audio. A high quality connection which can be used for Premium
Voice or G3 fax. The signal is uncompressed 3.1 kHz audio, which allows for
optimum voice quality.
•ISDN. A high quality connection which can be used for voice (3.1 kHz
Audio), G4 fax or 64 kbps UDI/RDI data.
SMS service
The BGAN system provides a Short Messaging Service (SMS) for sending and
receiving SMS messages to and from the terminal.
Supplementary services
The BGAN system also provides the following supplementary services:
• Call hold
• Call waiting
• Call forwarding
• Voice mail
• Call barring
Note
The BGAN system only supports one Circuit Switched call at a time
per SAILOR FleetBroadband system.
Chapter 1: Introduction
The Inmarsat BGAN system 17
1111
Introduction
Limitations
SIM lock
The supplier may have locked the SIM card to a specific provider. For further
information, contact your supplier.
Limitations in available services
The services available depend on your airtime subscription. Your SIM card
may not allow for all the services described in this manual.
Also, some services may not be available at the edge of coverage areas, i.e. in
low elevations. The thin lines in the coverage map below enclose the areas
with an elevation angle of 20 degrees or more.
For further information on coverage, please refer to the Inmarsat home page
at www.inmarsat.com.

Chapter 1: Introduction
18 Services and interfaces
Services and interfaces
The following table shows which equipment and interfaces you can use to
access the services listed in the left column.
Service
Interface on the terminal
Phone/Fax LAN (PoE) ISDN
Circuit Switched
3.1 kHz
Audioa
Analog
telephone
IP handset ISDN telephone
G3 Fax machine G4 Fax machine
in G3 mode
Standard
Voice
Analog
telephone
IP handset ISDN telephone
Data, UDIa
or RDI
a. Notes for SAILOR 250 FleetBroadband: UDI data is not available. In low
elevations, < 20°, 3.1 kHz Audio is not available. Refer to Limitations on page 17.
G4 fax machine
or computer with
ISDN modem
Packet Switched
Data
multi-user Computer
Data
single-
user
Computer
SMS computer with
web interface
19
Chapter 2
2222
Getting started
Getting started 2
In this chapter
This chapter describes how to start up the system and make the first call or
data session.
For information on how to install the system, insert SIM card and connect
cables, refer to the installation manual for the SAILOR FleetBroadband
systems.
Before you start
Operation at high temperatures
If the terminal is installed in a location where the ambient temperature may
exceed 45C, we recommend placing the terminal where unintentional contact
is avoided. Note that the maximum allowed ambient temperature is 55° C.
If the maximum ambient temperature does not exceed 45C, the terminal can
be placed in a public area.
For further information on installation, refer to the installation manual for the
SAILOR FleetBroadband systems.
Caution! In very high ambient temperatures, do not touch
areas of the terminal that are marked with this
symbol.

Chapter 2: Getting started
20 Before you start
Connector panel
The drawings below show the connector panel of each terminal version. The
only difference is the Terminal block on the 19” Rack terminal.
Connector panel on SAILOR FleetBroadband terminal:
Connector panel on SAILOR FleetBroadband, 19” Rack terminal:
For information on how to connect to each interface, refer to the installation
manual for the SAILOR FleetBroadband systems.
Grounding stud
Power
switch
I/O
DC input
4 x LAN w. PoE
SIM slot
L-Band ISDNPhone/Fax 1
Antenna
Reset button
Phone/Fax 2
Grounding
Power
switch
I/O
DC input
4 x LAN w. PoE
SIM slot
L-Band ISDNPhone/Fax
Antenna
Reset button
Phone/Fax
Terminal
block forstud
front switch
#1
#2
Chapter 2: Getting started
Starting up the terminal 21
2222
Getting started
Starting up the terminal
SIM card
Note that the SAILOR FleetBroadband terminal requires a SIM card dedicated
to FleetBroadband. The terminal can only access the BGAN network when the
right type of SIM card is installed. For information on how to insert the SIM
card, refer to the installation manual.
Switching on the terminal
Using the Power switch
To switch on the terminal, use the On/Off switch in the connector panel. It
normally takes one or two seconds for the terminal to switch on.
Note
If you have the 19” Rack variant of the SAILOR FleetBroadband
terminal, you can use the on/off switch in the front panel. See the
next section 19” Rack terminal: Using the front power switch.

Chapter 2: Getting started
22 Starting up the terminal
19” Rack terminal: Using the front power switch
If you have the 19” Rack variant of the SAILOR FleetBroadband terminal, tip
the switch in the front panel to “1” to switch on the terminal.
Note
To be able to use the power switch on the front panel, you must
leave the On/Off switch in the connector panel in the On position.
Chapter 2: Getting started
Starting up the terminal 23
2222
Getting started
Using the ignition system
Normally the ignition function is not used in maritime installations. Instead
you may want to use the remote on/off function described in the next section.
If you have connected the ignition system of your vessel to the I/O connector,
you may leave the power switch in the “on” position and the terminal will
switch on/off when you start/stop the engine of your vessel.
When the engine is stopped the terminal is in standby mode. The standby
current is max. 15 mA when the ignition is off. For information on how to
connect to the Ignition pins in the I/O connector, refer to the installation
manual for the SAILOR FleetBroadband system.
You must set up the ignition function in the web interface. For further
information, see Configuring the I/O interface on page 125.
Note
If you have the 19” Rack terminal, you must leave both power
switches in the “on” position to make use of the ignition function.
Note
In some cases, the system may reboot after power-on because of the
high start-up current.

Chapter 2: Getting started
24 Starting up the terminal
Using a remote on/off switch
If an external switch is connected to the remote on/off pins in the DC
connector, you may leave the power switch in the connector panel in the “on”
position and use the remote switch to turn the terminal on and off. When the
remote switch is off, the terminal is off. However, if you leave the power switch
on the terminal in the “on” position, you can always switch the terminal back
on with the remote switch. The standby current when the remote switch is off
is max. 2 mA. For further information on the remote on/off function, refer to
the installation manual for the SAILOR FleetBroadband systems.
Power up completed
When the terminal is switched on, the Power indicator in the LED panel of the
terminal lights green.
You can now access the terminal settings, but the terminal is not ready for
making calls or running data sessions until the system is registered on the
BGAN network. You may have to enter a SIM PIN before the system can
register. For further information, see Entering the SIM PIN for the terminal on
page 29 and Registering with the BGAN network on page 33.
To switch off the terminal tip the Power switch back. It takes 5 to 10 seconds to
power down the terminal. Alternatively use the ignition or remote on/off
function described above.
Note
In the 19” Rack version of the terminal the remote on/off function is
normally not available, because it is used for the front switch.
Chapter 2: Getting started
Connecting the Thrane IP handset 25
2222
Getting started
Connecting the Thrane IP handset
Power supply (PoE)
The Thrane IP Handset is powered from the LAN interface, using Power over
Ethernet. The total output power from all 4 interfaces is
• 64 W at 24 V DC power supply
• 32 W at 12 V DC power supply
All interfaces can support devices of power class 1, 2 and 3 (4, 7 and 15.4 Watt),
as long as the total power consumption does not exceed the above limits. If
the limits are exceeded, the LAN ports are prioritized so that LAN port 1 has the
highest priority.
In case of power hold-up (failure on input power), PoE will be turned off
completely.
Starting up the Thrane IP Handset
The following procedure is for the Thrane IP Handset. The procedure may be
different for another type of IP handset.
To connect the Thrane IP Handset, do as follows:
1. Connect the Ethernet cable from the Thrane IP Handset/cradle to one of the
LAN (PoE) connectors on the terminal as described in the user manual for
the handset.
2. The handset starts up automatically.
Note
The first IP handset that is connected to the LAN interface on the
terminal is automatically registered in the terminal and assigned the
local number 0501 and password 0501. For information on how to
connect additional IP handsets, see Connecting a new IP handset on
page 117.

Chapter 2: Getting started
26 Connecting the Thrane IP handset
When the display shows this symbol in the upper right corner, the
handset is ready for making a call.
If the handset is not ready for making calls, it may be because the BGAN
terminal is waiting for a SIM PIN. To check this, enter the handset menu
system and select BGAN > Status > PIN status.
You can enter the SIM PIN using the IP handset. For details, see Entering the
SIM PIN using a phone or IP handset on page 29.
Chapter 2: Getting started
Connecting a computer 27
2222
Getting started
Connecting a computer
Before connecting to the LAN interface
For the LAN interface to work without any further setup, the connected
computer must be set up to obtain an IP address and a DNS server address
automatically.
To check this on your computer (Windows XP), do as follows:
1. Go to Start > Settings > Control Panel > Network Connections.
2. Right-click on the LAN connection you want to use.
3. Select Properties, highlight Internet Protocol (TCP/IP).
4. Click Properties.
5. Make sure that the following is selected:
• Obtain an IP address automatically
• Obtain DNS server address automatically
Connecting a computer to the LAN interface
To connect a computer to the LAN interface, do as follows:
1. Power up your computer.
2. Connect your LAN cable between the network connector on your computer
and one of the LAN connectors on the terminal.
3. When the computer and the terminal are ready, check the connection e.g.
by accessing the built-in web interface of the terminal with your browser.
For further information, see Accessing the web interface on page 71.
You may have to disable the Proxy server settings in your browser. For
further information, see Proxy settings when accessing the web interface
on page 70.