Thuraya FDU-XT PLUS User manual

FDU-XT PLUS
USER GUIDE

Table of Contents
1. Introduction 2
2. Package Contents 2
3. Installation Instructions for Land 3
3.1. Antenna Installation 3
3.2. Installing the Satellite Antenna 3
3.3. Installing the GPS Antenna 5
3.4. External Accessories 5
4. Installation Instructions for Marine 6
4.1. Antenna Installation 6
5. Getting Started 8
5.1. External Connections 8
5.2. Connection Interface 9
5.3. Using FDU-XT PLUS as a wall
mounted unit 10
5.4. Start using the FDU-XT PLUS 11
5.5. Connecting an extension phone
to the FDU-XT PLUS 11
5.6. Connecting a Group 3 fax
machine to the FDU-XT PLUS 11
5.7. Connecting a PC or Laptop to
the FDU-XT PLUS 12
5.8. Connecting an external speaker
to the FDU-XT PLUS 12
5.9. Connecting a Bluetooth headset
to the FDU-XT PLUS 13
5.10. Docking the XT-PRO or XT 14
5.11. Docking the XT-PRO DUAL 14
5.12. Undocking the handset from
the FDU-XT PLUS 15
6. Receiving / Making Voice Calls 16
6.1. Receiving Voice Calls 16
6.2. Making Calls 17
6.3. Ending Calls 18
6.4. Auxiliary handset 18
6.5. Volume Control 19
6.6. Muting the microphone in
speakerphone mode 20
7. Sending / Receiving Fax Messages 21
7.1. Sending fax messages with a
fax machine 21
7.2. Receiving fax messages with a
fax machine 21
7.3. Sending fax messages with a
PC/Laptop 22
7.4. Receiving fax messages with
a PC/Laptop 22
8. Receiving / Sending Data 23
8.1. Sending data from a PC/Laptop 23
8.2. Receiving data 23
9. GmPRS Connection 24
10. Extension Phone Locking 26
10.1. Enable extension phone
locking 26
10.2. Disable extension phone
locking 26
10.3. How to change the PIN code 27
11. SOS Calling 27
12. Troubleshooting 28
Common Problems 29
13. LED Indications 30
14. Warranty 31
15. Specications 32

02 I
1. Introduction
The FDU-XT PLUS (Fixed Docking Unit) is a home/oce/marine docking
adapter that allows you to use Thuraya satellite services in indoor
and marine environments. It provides additional exibility and
convenience when using the Thuraya XT-PRO DUAL, XT-PRO and XT.
In addition, FDU-XT PLUS and its accessories are designed to meet
Thuraya’s specications and quality standards.
This indoor and marine docking unit enhances the capabilities of
your Thuraya handset to meet your communication requirements,
both in the home/oce and on a vessel. When a Thuraya handset
is used with FDU-XT PLUS, the handset becomes a communication
center providing voice, fax and data communication.
2. Package Contents
The FDU-XT PLUS package consists of the following items:
FDU-XT PLUS with an Auxiliary
Handset
Support CD, USB Cable, RJ-11 Cable,
FDU-XT PLUS User Guide
Satellite Antenna and
Mounting Adapter
GPS Antenna
Marine Antenna and
Mounting Adapter
AC/DC Power Adapter
Satellite Antenna Cable (Silver, 25m)
/ GPS Antenna Cable (Gold, 25m)
OPTION
For LAND For Marine

FDU-XT PLUS User Guide I 03
3. Installation Instructions for Land
After unpacking, please make sure that your FDU-XT PLUS and all its
accessories are fully ready for installation. Please read the instructions
carefully. If you encounter any diculty in installation, contact your
Service Provider for assistance.
3.1. Antenna Installation
The FDU-XT PLUS antenna set consists of the following components:
1Satellite antenna with mounting adapter.
2Satellite antenna cable to connect the satellite antenna to
the FDU-XT PLUS (25m).
3GPS antenna
4GPS antenna cable to connect the GPS antenna to the
FDU-XT PLUS (25m).
3.2. Installing the Satellite Antenna
The satellite antenna is a rectangular patch antenna and is supplied
with mounting brackets.
3.2.1 How to Install the Satellite Antenna
1Mount the antenna onto any suitable xture (mounting
pole or wall) using the provided mounting brackets and
bolts. The antenna should face the Thuraya satellite (see
3.2.2 for antenna orientation).
2When installing the antenna, make sure the connectors are
accessible when mounted.
3Connect the coaxial cable to the antenna connector
located at the base of the satellite antenna and tighten it
properly by turning it clockwise. Leave enough length for a
small loop and secure the rest of the cable using the cable
ties.
4Connect the other end of the satellite antenna cable on the
reverse side of the FDU-XT PLUS to the port marked “SAT”.

04 I
3.2.2 How to align the Satellite Antenna
Satellite based communication requires a direct line of sight to
the satellite to achieve optimal signal strength. Therefore, the
antenna must rst be mounted in a location facing the satellite
where it can then be nely adjusted for maximum reception.
The locations of the Thuraya satellites are on a geostationary
orbit (at the equator) at a more or less constant position:
Thuraya-2 satellite at 44 degrees east of the zero meridian
(approximately over Somalia)
Thuraya-3 satellite at 98.5 degrees east of the zero meridian
(approximately over Sumatra).
Antenna orientation:
Align your antenna towards the Thuraya-2 satellite if your
location is within the Thuraya-2 coverage area (Europe,
Africa, Middle East).
Align your antenna towards the Thuraya-3 satellite if your
location is within the Thuraya-3 coverage area (Asia,
Australia).
In the overlapping areas, you can approach either of the
two satellites and choose the satellite with the stronger
signal.
If you require an accurate antenna alignment, you can retrieve
precise directions from your current location to the satellite (azimuth
and elevation angle) by either of the following methods:
1Acquire your current GPS position data with your Thuraya
satellite phone (function ‘Current position’), press Options
and send this data by SMS to the short code 1300. You will
then receive the directional data from your location to the
respective Thuraya satellite.
2There are several independent websites where you can
retrieve directional data to a specic satellite by entering
your current location (www.dishpointer.com, www.satsig.
net or others).

FDU-XT PLUS User Guide I 05
3.3. Installing the GPS Antenna
The GPS antenna is a smaller rectangular patch antenna.
Connect the coaxial cable to the antenna connector located at
the side of the GPS antenna and tighten it properly by turning
it clockwise.
1Find an appropriate location to mount the antenna. Make
sure the antenna has a clear view of the sky.
2Mark locations of the “screw holders”on the surface/rooftop
for xing the antenna.
3Drill holes of adequate depth on the surface.
4Keep the antenna in place so that the drilled holes and the
screw holders line up.
5Fix the antenna securely using the screws provided.
6Connect the other end of the GPS antenna cable on the
reverse side of the FDU-XT PLUS to the port marked "GPS".
Maintain a distance of 0.5 to 1 meter between the GPS and SAT
antenna.
Note
3.4. External Accessories
In order to use the FDU-XT PLUS, a compatible Thuraya handset
with an active SIM card is required. In addition, the following
external devices (not included) can be used with the FDU-XT
PLUS:
1Analogue extension phone
2Group3 fax machines
3PC or laptop for data transfer and fax
4External speaker or earphones
5Bluetooth headset
The RJ-11 cable should be 2-wire inner at both ends.
Note

06 I
4.1. Antenna Installation
The FDU-XT Plus antenna set consists of the following components:
1Marine antenna with mounting adapter
2Satellite antenna cable to connect to the FDU-XT PLUS (25m)
3GPS antenna cable to connect to the FDU-XT PLUS (25m)
Pass the RF cable (SAT & GPS)
through the pipe and connect
the connector to the RF cable
(make sure to match the colors,
gold-to-gold and silver-to-silver).
Tighten the connector and
wrap the connected part using
magnetic coupling vinyl tape or
sealant to protect from water.
Mount the pipe to the underside
of the antenna and x securely
using bolts (M5x6).
Insert the waterproof cap into the
bolted parts.
4. Installation Instructions for Marine
After unpacking, please make sure that your FDU-XT PLUS and all its
accessories are fully ready for installation. Please read the instructions
carefully. If you encounter any diculty in installation, contact your
Service Provider for assistance.

FDU-XT PLUS User Guide I 07
Mount the assembled antenna to
the mounting pole of your vessel
(2-inch diameter is recommended)
using the band to keep them
together. Make sure that it is tight
enough to keep it in place.
Secure the cables to the mast
using cable ties (provided at the
site).
Connect the SAT RF connector
to the port on the FDU-XT PLUS
(silver cable connector to the SAT
port).
Secure the earth wire inside the hole located on the underside
of the antenna and the other side of the wire to the mounting
pole using bolts.
Seal the heads of the bolts using sealant.
Connect the silver extension cable to the SAT port and gold extension cable to the GPS port and then connect it to the external antenna cable
connector by matching the colors.
Using extension cable
Connect the GPS RF connector
to the port on the FDU-XT PLUS
(gold cable connector to the GPS
port).
USB DTE FAX EXT SAT GPS POWER
12V/36V
d.c
USB DTE FAX EXT SAT GPS POWER
12V/36V
d.c

08 I
USB DTE FAX EXT SAT GPS POWER
12V/36V
d.c
5.1. External Connections
5. Getting Started
The FDU-XT PLUS is intended to be used as a desktop or wall-mounted phone while the Thuraya handset is docked. Slots are provided at the
base of the unit to allow the FDU-XT PLUS to be hooked securely to a wall. Interfaces for connecting external equipments such as Group 3 fax
machines and PCs are provided at the reverse side of the unit.
FDU-XT PLUS
Do not connect FDU-XT PLUS with other products such as PSTN or a general telephone line.
Attention
Satellite Antenna
External Speaker
FAX
Analogue Extension
Phone
GPS Antenna
Power Adapter
(12VDC/5A)
Bluetooth Headset
PC

FDU-XT PLUS User Guide I 09
5.2. Connection Interface
USB DTE FAX EXT SAT GPS POWER
12V/36V
d.c
USB Port
FAX Port
DTE Port
GPS Antenna PhoneEXT Port
(for connection to
external line phones)
Satellite Antenna Port Power Switch
DC Jack
USB DTE FAX EXT SAT GPS POWER
12V/36V
d.c
AUX OUT
Speakerphone
Volume Up
Power LED
Charge LED
Bluetooth LED
Volume Down
Mic.
Mute
Lock handset
Eject
handset
Bluetooth scanning
Bluetooth On/O

10 I
5.3. Using FDU-XT PLUS as a wall mounted unit
The FDU-XT PLUS can be xed on the wall by using the included
brackets. Slots for brackets are provided on the back of the FDU-XT
PLUS.
1Find an appropriate location on the wall to mount the
FDU-XT PLUS.
2Place the bracket on the xing location and mark the
location of the screw holes.
3Place a suitable-length screw on the wall for mounting
FDU-XT PLUS.
4Hook the FDU-XT PLUS to the bracket on the wall.

FDU-XT PLUS User Guide I 11
5.4. Start using the FDU-XT PLUS
Plug in the attached power supply to an external power source and
connect the power cable to the DC IN connector on the reverse side
of the FDU-XT PLUS. Then ip the Power Switch on the reverse side
of the unit to On. The green LED will be activated to indicate that the
FDU-XT PLUS is powered on.
5.5. Connecting an extension phone to the FDU-XT
PLUS
An analogue extension phone can be connected to the FDU-XT
PLUS at the RJ-11 interface using the included RJ-11 cable.
1
Plug one end of the RJ-11 cable to the RJ-11 interface
marked “EXT” on the FDU-XT PLUS.
2Connect the other end of the RJ-11 cable to the RJ-11
interface of the phone.
5.6. Connecting a Group 3 fax machine to the
FDU-XT PLUS
The FDU-XT PLUS can be used for sending and receiving fax messages
when connected to selected Group 3 fax machines via the RJ-11
interface.
1
Plug one end of the RJ-11 cable to the RJ-11 interface
marked “FAX” on the FDU-XT PLUS.
2Connect the other end of the RJ-11 cable to the Group 3
Fax machine.
Contact your Service Provider to register fax services on your
SIM card.
Note

12 I
5.7. Connecting a PC or Laptop to the FDU-XT PLUS
You can connect your FDU-XT PLUS to a PC or Laptop through the
USB or DTE interface on the reverse side of the FDU-XT PLUS.
1Plug in one end of the USB cable (or serial cable) to the USB
port (or COM port) of your PC.
2Connect the other end of the USB cable (or serial cable) to
the USB interface (or DTE interface) of the FDU-XT PLUS.
- To use the USB interface, please install the USB drivers for the
FDU-XT PLUS rst on your PC.
The drivers can be found on the Support CD provided with
the product.
- Contact your Service Provider to register data services on your
SIM card.
Note
5.8. Connecting an external speaker to the FDU-XT
PLUS
You can connect your FDU-XT PLUS to an external speaker via AUX
OUT port on the left side of the FDU-XT PLUS.
1Connect a 3.5mm audio jack to the AUX OUT port on the
FDU-XT PLUS.
2Connect the other end of the audio cable to the external
speaker.

FDU-XT PLUS User Guide I 13
5.9. Connecting a Bluetooth headset to the FDU-XT PLUS
You can connect your Bluetooth hands-free device to the FDU-XT PLUS.
1Hold the Bluetooth On/O ( ) button on the FDU-XT PLUS for 2 seconds to turn on the Bluetooth function.
The Bluetooth LED will blink every 2 seconds.
2Hold the Bluetooth Scanning button on the FDU-XT PLUS for 2 seconds. The Bluetooth LED will blink every half a second and attempt
to pair with a Bluetooth device.
3Once the device is paired with the FDU-XT PLUS, the Bluetooth LED will stay on.
4If not connected, try again from Step 2.
Press the Bluetooth Scanning button to pair with the previously paired
device (up to 3 last paired devices).
How to clear the Bluetooth connection history
(initialize FDU-XT PLUS Bluetooth).
- Hold both Volume Down and Bluetooth Scanning buttons for 2 seconds.
- The Bluetooth HOOK and Bluetooth Scanning LED turn on for a moment and start initializing.
When paired to a Bluetooth device, incoming and outgoing calls are made
via the Bluetooth device. If not, calls are made in speakerphone mode or
using the auxiliary handset. .
To disable Bluetooth on the FDU-XT PLUS after it is turned on, hold down the
Bluetooth On/O button for 2 seconds. (How to clear the Bluetooth connection history)
+
Useful tips:

14 I
5.10. Docking the XT-PRO or XT
1Before inserting the phone into the FDU-XT PLUS cradle
please remove the rubber plug of the antenna connector
on the reverse side of the phone. Then fold back the bottom
cover of the phone and attach it to the two small plastic
pins.
2Place the Thuraya handset into the cradle with the display
facing up while attaching it to the connectors.
3If the handset has been docked successfully, the display of
the phone will show "Fixed Adapter".
4Ensure you have full signal strength on the display
(otherwise try to adjust the direction of the antennas).
Ensure that the dust caps on the reverse side and on the bottom
side of the Thuraya handset are removed before docking.
Note
5.11. Docking the XT-PRO DUAL
1To dock the XT-PRO DUAL remove the 4 guide plates from
the FDU-XT PLUS as indicated in the image.
2Pull the cup where the handset is mounted all the way down.
3Dock the XT-PRO DUAL as explained in section 5.10.
4Tighten the nuts located on the underside of the FDU-XT
PLUS by turning them clockwise.

FDU-XT PLUS User Guide I 15
5.12. Undocking the handset from the FDU-XT PLUS
Your FDU-XT PLUS has a locking function to prevent unwanted
removal of the handset from the FDU-XT PLUS. The handset can only
be removed if the lock is opened. To remove the phone:
1Allow the handset to complete all ongoing functions.
2Unlock the handset.
3Press the Eject button to release the handset.
LOCK
OPEN Eject

16 I
6. Receiving / Making Voice Calls
Before you can make and receive voice calls, please make sure the
following steps have been checked:
1The FDU-XT PLUS is switched on.
2The Thuraya handset is switched on.
3The SIM card is valid and working.
4The connections are properly set up as described in the
previous pages.
5The Thuraya handset is properly docked in the FDU-XT
PLUS as described in the previous pages.
6Adequate satellite and GPS signal strength is available (see
display of the handset).
6.1. Receiving Voice Calls
Incoming calls are indicated by:
1Ringing tone from the speakerphone (optionally from the
extension phone if attached or from the Bluetooth headset
if connected)
2Flashing of the speakerphone LED (and optionally ashing
of the Bluetooth LED if Bluetooth headset is connected).
You can accept incoming calls trough the speakerphone,
auxiliary handset, extension phone or Bluetooth headset.
Accepting Calls from the Auxiliary Handset
Pick up the Auxiliary handset.
Accepting Calls from the Speakerphone
Press the Speakerphone button.
Accepting Calls from Extension Phone
Pick up the handset of the Extension phone.
Accepting Calls from Bluetooth headset
 Press the Bluetooth On/O button or the call button of the
Bluetooth headset.

FDU-XT PLUS User Guide I 17
6.2. Making Calls
Calling from the Speakerphone :
1. Dial the destination number using the keypad of the
Thuraya handset.
2. Press the Call button ( ) on the Thuraya handset.
Calling from the Auxiliary Handset
Method 1
1. Pick up the auxiliary handset.
2. Wait for the dial tone.
3. Dial the destination number using the Thuraya handset
keypad.
4. Press call button on Thuraya handset.
Method 2
1. Dial the destination number using Thuraya handset keypad
while the auxiliary handset is on the cradle.
2. Pick up the auxiliary handset.
Calling from the Extension Phone
1. Pick up the handset of the Extension phone.
2. Wait for the dial tone.
3. Dial the destination number on the Extension phone
keypad.
4. Press (*or #) on the Extension phone keypad after entering
the numbers.
Calling from the Bluetooth headset
1. Check if the Bluetooth headset is connected to the FDU-XT
PLUS
2. Dial the destination number using the Thuraya handset
keypad.
3. Press call button on Thuraya handset.

18 I
Ending a Speakerphone Call
Press the Speakerphone button.
Ending calls with the auxiliary handset
Hang up the auxiliary handset
Ending calls with an extension phone
Hang up the extension phone
Ending a Bluetooth Call
Press the Bluetooth On/O button or the call button of the
Bluetooth headset
6.3. Ending Calls 6.4. Auxiliary handset
Speakerphone to Auxiliary Handset
1. Pick up the auxiliary handset during the call. The call will
be routed to the auxiliary handset.
Auxiliary Handset to Speakerphone
1. Press the speakerphone button on the FDU-XT PLUS
during a call.
2. Ensure the speakerphone LED is blinking, afterwards hang
up the auxiliary handset.
Speakerphone to Extension Phone
1. Pick up the Extension phone handset.
Extension Phone to Speakerphone
1. Press the speakerphone button on the FDU-XT PLUS
during a call.
2. Ensure the speakerphone LED is blinking, afterwards hang
up the extension phone.