Thuraya ATLAS IP User manual

Thuraya Atlas IP and Atlas IP+
Thuraya ATLAS IP and ATLAS IP+ Satellite Terminals
Atlas IP+ terminal encompasses all the features of Atlas IP terminal with an additional phone port on the
Below Deck Unit in carrying out VoIP phone call and data connection simultaneously. There is no change on
the antenna unit. The following guided content is illustrated using the Atlas IP terminal and Atlas IP+
terminal, with the additional phone port.
Antenna Unit
Modem Unit-Connectivity Ports and Buttons
Status Indicators
Antenna Connector (TNC)
Wi-Fi Antenna Connector (SMA)
I/O Port
RS-232 Serial Port
Alert Button
ON/OFF Power Switch
LAN Ports 1, 2, 3 (RJ45)
PoE Port (RJ45)
Primary Handset Port
*Phone Port (RJ11)
SIM Card Slot
Circuit Breaker Reset
DC Input
Grounding Stud
Radome Top
Radome Bottom
Antenna Connector (N-Type)
*Only for ALTAS IP+

Thuraya Atlas IP and Atlas IP+
© 2017 Addvalue Innovation Pte Ltd. All rights reserved. 2
1. Connect the antenna cable to ADU properly
without kinking it. Ensure that there is a rubber
gasket between ADU’s base and the mounting
surface of the pole mount or mast.
2. Secure ADU to the pole mount or the mast by
using M6 x 25mm screws and the flat washers.
Below Deck Unit (BDU) Installation
Secure ADU to the pole mount or mast by
using M6 x 25mm screws and flat washers.
2. Secure the left
mounting bracket
using two M5 x
12mm Self-Tapping
screws.
3. Secure the right
mounting bracket
using two M5 x
12mm Self-
Tapping screws.
4. On the BDU’s front panel,
connect and secure the DC
power cable, the antenna
cable and the primary
handset cable.
1. Place BDU onto the
desired installation
area.
Above Deck Unit (ADU) Installation
Terminal Simplified Block Diagram
*Only for ALTAS IP+

Thuraya Atlas IP and Atlas IP+
© 2017 Addvalue Innovation Pte Ltd. All rights reserved. 3
A. Getting Started
1. Connect the cables and accessories as shown on the
Terminal Simplified Block Diagram on page 2.
2. Insert a Thuraya SIM card, with the gold printed circuit
facing down and switch on the terminal.
3. User can access the web console when the Terminal LED
turns blinking green while Antenna and Registered LEDs
turn green.
System is ready for normal operation at the default
DATA mode.
B. Select DATA or VOICE Mode
1. On the Web Console, select Settings > Admin > System
Operation Mode, there are 2 modes of “Data” and
“Voice”.
2. Select DATA mode for browsing internet, emailing and
**calling using the VoIP services.
3. Select VOICE mode for initiating a voice call using a
Primary Handset.
Note: When switching between DATA and VOICE mode, it
will take about 2 to 3 minutes to take effect.
C. BDU LEDs States
Terminal:
Blinking Green
Steady Red
BDU is functioning.
During BDU power up or detect
failure.
Antenna:
Steady Green
Steady Red
No Light
ADU is functioning.
ADU detects failure.
ADU is calibrating.
Registered:
Steady Amber
Steady Green
Registration to network in progress.
Registered to network.
Data:
Steady Green
No Light (OFF)
In Data Mode, data connection is
activated.
In Data Mode, data connection is not
activated.
In Voice Mode, user can initiate a
voice call using the Primary Handset.
Note: Check with your service provider for a valid VoIP
service subscription.
Use Primary Handset (Optional)
For Voice Call
1. On the Web Console, select Settings > Admin
> System Operation Mode, click “Voice” and
then select “Update Settings”. Check the
handset to ensure the voice icon is ON.
2. On the primary handset, dial phone number in
the format: <00><Country Code><Telephone
Number> .
3. Disconnect the call by pressing the key.
For SMS Messaging
1. Select Menu > Messaging > OK > New
message > OK.
2. Enter your text message using the keypad.
3. Select OK > Send. Check the handset to
ensure the data icon is ON.
4. Enter the destination mobile number format:
<00><Country Coode><Telephone Number>
or Select OK to choose an existing contact and
then select OK to send text message.
Activate Wi-Fi Setting using
Web Console
1. Select Settings > Wi-Fi.
2. Select Enable and click Update.
Update successfully completed.
3. Use a Wi-Fi Enabled device to search for
Network Name (SSID): atlas.
Activate VoIP Setting for
Phone Call using Web Console
1. By default, VoIP is enabled. LED should be
steady green in Data mode. Otherwise, select
DATA > Connection, and then select Activate
Default Profile.
2. Select Settings > VoIP.
3. Select Enable and click Update.
Check for the VoIP icon is activated
before making a call.

Thuraya Atlas IP and Atlas IP+
© 2017 Addvalue Innovation Pte Ltd. All rights reserved. 4
Accessing Web Console
Deactivating/Activating a Data Session with the Web Console
1. Select Settings > Admin > System Operation Mode, click Data, and then select Update Settings.
2. On the Web Console, click Data , and then select Connection.
3. Click Activate Default Profile. Standard data session is now active. You can now access the internet.
Note: To disconnect the Data session, click Disconnect.
Tips and Troubleshooting
1. Op e n the web browser. Type
http://192.168.2.1 in the Address
field.
3.
The satellite signal bar and the details of the
GPS will be displayed after
successfully registered into the
network.
2. Type admin in Username field and admin
in Password field. Click Login.
The terminal will register to the network, and
achieve GPS acquisition and satellite region.
Note: The same password admin also applies
for Factory Reset.
Primary Handset (Optional)
Unable to make outgoing call
Ensure the terminal is set as Voice mode.
Ensure the Voice icon is highlighted on
the handset.
Ensure a correct number format is being
dialled.
Ensure BDU LED states show as below:
Terminal: Blinking Green Antenna: Green
Registered: Green Data: OFF
Web Console
Unable to access Web Console
Ensure that there is no issue with the
Ethernet connection.
Ensure that IP address is entered correctly.
Refresh the browser after correcting the
problem.
Data Connection
Unable to activate Data session
Ensure the terminal is set as Data mode.
Ensure a valid APN.
Ensure good satellite signal strength.
Ensure the Data icon is highlighted.
Ensure a SIM card supports PS services.
Ensure a Prepaid Credit is not exhausted.
Note: PS –Packet Switch
Unable access internet after Data Session is
activated.
Ensure the proper PC/Laptop Ethernet
settings.
Ensure no firewall/proxy settings are
preventing access to the BDU.
Ensure that PC/Laptop is configured to obtain
IP address automatically (DHCP).
P/N: 74B00141100
Revision 1.0