TIPTEL 3210 User manual

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Tiptel3210 User Guide

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Contents
1. Overview ....................................................................................................................................................................5
1.1. Introduction .................................................................................................................................................5
1.2. Features.........................................................................................................................................................6
1.3. Keypad ...........................................................................................................................................................8
1.4. Icons introduction ..................................................................................................................................10
2. Installation .............................................................................................................................................................. 11
2.1. Check package contents....................................................................................................................... 11
2.2. Connection diagram.............................................................................................................................. 11
2.3. Installation Steps.....................................................................................................................................12
3. Functions................................................................................................................................................................. 13
3.1. Make a call.................................................................................................................................................13
3.1.1. Call Devices.................................................................................................................................. 13
3.1.2. Call Methods................................................................................................................................ 13
3.2. Answer a call ............................................................................................................................................13
3.3. Mute ............................................................................................................................................................. 14
3.4. Call Hold/Resume...................................................................................................................................14
3.5. Do Not Disturbed (DND) ..................................................................................................................... 14
3.6. Call Waiting...............................................................................................................................................14
3.7. Call Forward .............................................................................................................................................14
3.8. Call Transfer .............................................................................................................................................15
3.8.1. Blind Transfer............................................................................................................................. 15
3.8.2. Consultation Transfer.............................................................................................................. 16
3.9. Conference ................................................................................................................................................16
3.10. Call Park...................................................................................................................................................17
3.11. Pickup....................................................................................................................................................... 17
3.11.1. Specified Pickup...................................................................................................................... 17
3.11.2. Group Pickup............................................................................................................................ 17
3.12. Speed Dial ...............................................................................................................................................18
3.13. Auto-redial..............................................................................................................................................18
3.14. Hot line.....................................................................................................................................................18
3.15. Intercom..................................................................................................................................................19
3.16. HotDesking.............................................................................................................................................19
3.16.1. Set the HotDesking Key ....................................................................................................... 19
3.16.2. HotDesking Feature：.......................................................................................................... 20
3.17. XML Browser.........................................................................................................................................20
3.18. Keypad Lock...........................................................................................................................................20
3.19. Hoteling ...................................................................................................................................................21
3.20. Application .............................................................................................................................................22
3.20.1. Text Message ............................................................................................................................ 22
3.20.2. Voice Message.......................................................................................................................... 23
4. Settings..................................................................................................................................................................... 26
4.1. Basic Settings ...........................................................................................................................................26

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4.1.1. Language ......................................................................................................................................26
4.1.2. Date & Time ................................................................................................................................ 26
4.1.3. Backlight.......................................................................................................................................27
4.1.4. Password Setting....................................................................................................................... 27
4.2. Sound Settings .........................................................................................................................................27
4.2.1. Phone Volume............................................................................................................................. 27
4.2.2. Ring Tones ...................................................................................................................................28
4.3. Phone Book...............................................................................................................................................28
4.3.1. Local Phone Book...................................................................................................................... 28
4.3.2. Blacklists .......................................................................................................................................29
4.3.3. Remote Phone Book ................................................................................................................ 29
4.4. History Management ............................................................................................................................ 30
4.5. System Customizations........................................................................................................................ 30
4.5.1. Programmable keys.................................................................................................................. 30
4.5.2. SIP Account management ..................................................................................................... 30
4.6. Basic Network Settings......................................................................................................................... 31
4.6.1. DH CP Mode ..................................................................................................................................31
4.6.2. Static IP Mode.............................................................................................................................. 31
4.6.3. PPPoE Mode.................................................................................................................................31
4.7. Reset to Factory ......................................................................................................................................32
4.8. Reboot......................................................................................................................................................... 32
5. WEB Interface ....................................................................................................................................................... 33
5.1. Status->Basic.............................................................................................................................................33
5.2. Account->Basic ........................................................................................................................................35
5.3. Account->Advanced............................................................................................................................... 36
5.4. Network->Basic.......................................................................................................................................39
5.5. Network->Advanced.............................................................................................................................. 40
5.6. Phone ->Time/Lang.............................................................................................................................. 42
5.7. Phone->Preference................................................................................................................................ 44
5.8. Phone->Call Feature.............................................................................................................................. 45
5.9. Phone->Voice ...........................................................................................................................................48
5.10. Phone->Key/Display........................................................................................................................... 50
5.11. Phone->Ring tones.............................................................................................................................. 52
5.12. Phone->Tones .......................................................................................................................................53
5.13. Phone->Dial Plan->Replace Rule.................................................................................................... 53
5.14. Phone ->Dial Plan->Dial Now ......................................................................................................... 54
5.15. Phone –>Action URL........................................................................................................................... 55
5.16. PhoneBook->Local Phone Book .................................................................................................... 58
5.17. Phone Book->Remote Phone Book .............................................................................................. 59
5.18. Phone Book->Call log ......................................................................................................................... 60
5.19. Phone Book->LDAP............................................................................................................................. 61
5.20. Phone Book->BroadSoft ................................................................................................................... 62
5.21. Up grade->Basic.....................................................................................................................................64
5.22. Upgrade ->Advanced ........................................................................................................................... 64

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5.23. Security->Basic.....................................................................................................................................66
5.24. Security->Advanced............................................................................................................................ 67
6. Troubleshooting....................................................................................................................................................69
7. Appendix : Time Zones......................................................................................................................................70

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1.Overview
1.1.Introduction
The Tiptel3210 is a featured one-line IP phone with full duplex hands-free speakerphone. It
can be directly connected to an Internet Telephony Service Provider or to an IP PBX.
Based on the SIP standard, the Tiptel3210 has been tested to ensure comprehensive
interoperability with equipment from VoIP infrastructure leaders enabling service providers
to quickly roll-out competitive, feature rich services to their customers.
Tiptel3210 is very easy to understand, configure, and deploy. The web interface is designed

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to provide a clean and user-friendly configuration window.
1.2.Features
Highlights
HD Voice
2.3‘’ 132x64 Graphical LCD with Backlight
Support 3-way Conference
Support PoE
Full Compatible with Asterisk, BroadSoft Platform
Phone Features
1 Line (support 1 SIP account)
Support call waiting, call forwarding, call transfer
Call on hold, mute, auto-answer, redial
Phonebook (500 groups), Blacklist (100 groups), call logs (100 entries)
3-Way Conference
DND (Do Not Disturb)
Volume adjustable, ring tones selectable
5 Remote Phone Book URL supported
Call Pickup/Group Call Pickup
Speed Dial
Intercom
Daylight Saving
Network Packet Capture
Country Ringtone Signal
Direct IP call
Auto Answer
Hotline
XML Browser
Hot Desking
Keypad Lock
Action URL/URI

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Multi-Languages: Default: English and Simple Chinese
IP-PBX Features
Dial Plan
W i de b a n d C o de c : G. 7 2 2
SMS, voicemail, MWI message Notification
W i de b a n d C o de c : G. 7 2 2
Narrowband Codec: G723_53, G723_63, G726_32，PCMA, PCMU，G.729，G722
VAD, CNG , Echo Canceller
Full-Duplex Speakerphone
Network Features
SIP V1(RFC2543), V2(RFC3261)
Static IP/DHCP for IP configuration
3 DTMF modes: In-Band, RFC2833, SIP INFO
HTTP/HTTPS Web Server for Management
NTP for Auto Time Setting
TFTP/FTP/HTTP/HTTPS Protocols
Administration Features
Auto provisioning using FTP/TFTP/HTTP/HTTPS/PnP
Dial through IP PBX Using Phone Number
Dial through IP PBX Using URL Address
Configuration Managements with Web, keypad on the phone, and Auto Provisioning
SNMP
TR069
Security Features
Support HTTPS (SSL)
Support SRTP for Voice Data Encryption
Support Login for Administration
SIP Over TLS

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1.3.Keypad
Keypad, LED, and function key definitions
Keypad Description
Key /Key name
Function Description
Navigation
Assists you in selecting an item that you want to process
under the menu by pressing the Up, Down, Right or Left
key. Press the OK key to save, Press Cancel to return.
Soft keys 1/2/ 3/4
Key combination includes functions such as
History/Favorites/Redial/CallReturn/HotDesking/XML
Browser/DND/Menu/MSG/Status/Book/FWD/PickUp/
Group PickUp/Intercom/Speed Dial/and so on.
Home
Back to the Home page
Book
View Local Phone Book/Blacklist/Remote Phone Book

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Rear view and panel descriptions
Headset
Use the headset to call out or call in
R key
Forward the call to the third party
Redial
View the Missed Calls, Incoming Calls and Dialed Calls.
Mute
Press this key in calling mode and you can hear the other
side, but the other side cannot hear you.
volume -/+
Turn down or turn up the volume by pressing the “-“ key
or the “+” key.
Hand-free
Make the phone into hand-free mode.
Digital
keyboard
Inputting the phone number or DTMF.
Indicator light
Blinking light indicates there is an incoming call.

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1.4.Icons introduction
Port
Port name
Description
Power switch
Input: 5V DC 1.2A
Internet
10/100M Connect it to Network
PC
10/100M Connect it to PC
Hands e t
Port type: RJ-9 connector
Headset
Port type: RJ-9 connector