TiVo Stream 4K User manual
User Manual
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This User Manual describes features of the TiVo Stream 4K and TiVo Stream
app.
©2021 Xperi. TiVo, the TiVo logo, the TiVo silhouette logo and TiVo Stream
4K are trademarks of TiVo Brands LLC. Google, Android, YouTube, Android
TV, Chromecast built-in, and other marks are trademarks of Google LLC.
Sling and the Sling logo are trademarks of Sling LLC. Amazon, Prime Video,
the Prime Video logo, and the Amazon.com logo are registered trademarks
of Amazon.com, Inc. or its affiliates. Netflix is a registered trademark of
Netflix, Inc. HDMI is a trademark of HDMI Licensing Administrator, Inc. All
other trademarks are the property of their respective owners.
TiVo Stream 4K User Manual 1.0.9 (April 2021)
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TABLE OF CONTENTS
SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Initial Remote Control Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
On-Screen Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Adding Sling for Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
TIVO STREAM APP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Launching the App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
My Shows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Search & Browse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Recording Shows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
My Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Casting to your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
REMOTE CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Remote Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Remote Control Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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SETUP
INSTALLATION
TiVo Stream 4K installation is literally 1, 2, 3. Three steps and you’re ready to go.
3
SETUP
INITIAL REMOTE CONTROL PAIRING
To use TiVo Stream 4K, your remote and device must be paired. As noted in
Installation, when you plug in your TiVo Stream 4K for the first time, you’ll see
a remote control pairing screen. As described on screen, press the TIVO
button to start the pairing process.
If your remote can control your TiVo Stream 4K, then the remote is paired
correctly. If you find that your remote does not control your TiVo Stream 4K,
or if you would like to pair a different remote, see the manual pairing
instructions in Remote Control Pairing.
Once you’ve paired your remote with your TiVo Stream 4K, you’re ready to
begin setup.
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SETUP
ON-SCREEN SETUP
PART 1: DEVICE SETUP
Once you pair your remote, you'll choose a language, connect your device to your home network, and follow a series of on-screen
prompts to set up your device.
During device setup, you will be prompted to sign in to your Google account. With a Google account, you can use your voice to search
for shows, open apps on Google Play, and more with Google Assistant. If you don’t have a account, you can sign up for one at
accounts.google.com/signup. Note that you do not need a Gmail address to create a Google account.
PART 2: ACTIVATION
After device setup, you will come to an activation screen (shown at left).
Using a computer or mobile device, open a browser and go to the website
provided to enter the activation code.
Once the code has been entered correctly in your browser, you’re ready to
begin Part 3: Personalize.
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SETUP
PART 3: PERSONALIZE
You’re now ready to begin personalizing your TiVo Stream 4K experience.
CHOOSE YOUR FAVORITES
First, you’ll be asked to choose your favorite from pairs of shows. These
choices tell the TiVo Stream app what kinds of programs it should show you
first. The more of these pairs you rate, the more your TiVo Stream
experience will be geared toward your specific tastes and interests.
ADD TO MY SHOWS
Next, you’ll add TV shows and movies to My Shows. My Shows is your all-in-
one watch list within the TiVo Stream app, containing all of the shows and
movies you add, no matter if they’re from Netflix, Prime Video, Sling, or
another supported streaming service. Add the shows that you currently
watch or would like to watch, so you can find them in a snap later. (Don’t
worry, you can add TV shows and movies any time, not only during setup.)
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SETUP
CHOOSE STREAMING SERVICES*
Last, you’ll choose streaming services that you use or are interested in using.
Shows from these providers will be included when searching or browsing. For
the best results, make sure to select as many providers as possible, and be
sure to include Sling. See Adding Sling for Live TV.
* Subscriptions to these services are required to watch content.
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SETUP
PART 4: LAUNCH THE TIVO STREAM APP
When on-screen setup is complete, you’ll see the Android TV home screen.The Android TV home screen contains the TiVo Stream app
and any other app you download on Google Play. Always use the TiVo Stream app to find and watch shows.
Press the TIVO button on your remote at any time to launch or get back to the TiVo Stream app.
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SETUP
ADDING SLING FOR LIVE TV
TiVo has partnered with Sling to integrate live TV with your streaming entertainment on the TiVo Stream 4K. Sling is not required to make
your TiVo Stream 4K work, but it makes it the experience all that much richer. Sling offers over 45 channels, 50,000 on-demand movies and
shows, Cloud DVR, and packages to fit into any budget.
Here’s how to get Sling on your TiVo Stream 4K:
•Link Your Accounts
•I am already a Sling subscriber.
•I don’t have Sling yet.
•I’m all signed up. What now?
LINK YOUR ACCOUNTS
I AM ALREADY A SLING SUBSCRIBER
When you purchased your TiVo Stream 4K on TiVo.com, you had the option to link your Sling account to your TiVo account. If you linked
your accounts at that time, see I’m all signed up. What now?
If you have not yet linked your accounts, no problem. Just follow these steps:
1. Sign in to your TiVo account.
2. Locate the Sling banner on the My Account screen. Click on the link below the
banner that says “Existing Sling Customer? Link your accounts now!”
3. You’ll be redirected to Sling.com to sign in and verify your information, and then
you’ll click a link to return to TiVo.com. Note that Cloud DVR is required to
record shows.
4. See I’m all signed up. What now?
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SETUP
I DON’T HAVE SLING YET
Signing up for Sling and adding Sling to your TiVo Stream 4K is simple.
1. Sign in to your TiVo account.
2. Click the Sling banner on the My Account screen.
3. You’ll be redirected to Sling.com to sign in and verify your information, and then
you’ll click a link to return to TiVo.com.
4. See I’m all signed up. What now?
I’M ALL SIGNED UP. WHAT NOW?
You’re all set! Just go to My Services in the TiVo Stream app to make sure
that Sling is selected as a streaming service. Your Sling channels will be
added to the TiVo Stream app automatically.
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TIVO STREAM APP
LAUNCHING THE APP
After On-Screen Setup, you’ll see the Android TV home screen. The Android TV home screen contains the TiVo Stream app and any other
app you download on Google Play. Always use the TiVo Stream app to find and watch shows.
Press the TIVO button on your remote at any time to launch or get back to the TiVo Stream app.
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TIVO STREAM APP
THE HOME SCREEN
The Stream 4K Home screen gathers all the shows and movies that matter to
you – trending titles on all of your streaming services, your recently watched
shows, your live TV channels, and recommended shows based on your ratings
and viewing habits. You can reach the Home Screen at any time by pressing
the TIVO button to open the TiVo menu, then navigating to the top and
selecting Home.
Shows displayed in each Home screen strip will change dynamically based on
your usage, and even the categories of the strips will update as your Stream
gets to know you better. For example, based on what you've been watching,
you might see a “Comedy Movies” or “Health & Fitness” strip one day and
an “Oscar Winners” strip a few days later.
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TIVO STREAM APP
As you highlight an item on the Home screen, a description appears at the
top of the screen, including information about which of your streaming
providers has the show available.
Press OK/SELECT on your remote to select the highlighted show and view
the series or movie details page. (If you select a show airing live, the show will
begin playing instead.) From there, you can choose to watch the show from
one of your selected streaming providers, explore individual episodes, add
the series to My Shows (by selecting +My Shows), change options, and rate
the show.
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TIVO STREAM APP
GUIDE
A fully interactive program guide shows you what’s playing on TiVo+, Sling,
Pluto, and Locast channels. Press the GUIDE button on your remote
control to open the program guide. Look for the provider’s logo at the top of
the provider column to find groups of channels.
Select a currently airing show to start watching instantly, or select an
upcoming show to view the details page. (You can also press and hold OK/
SELECT to add the show to My Shows quickly.)
Icons in the guide help you navigate to the shows you want:
• Show will be recorded as part of a series (Sling Cloud DVR
required):
• Show will be recorded as a single recording, not as part of a series
(Sling Cloud DVR required):
• Show or channels that cannot be recorded:
• Shows that can be watched using Start Over:
• Sling Blue package channels (icon in channel column):
• Sling Orange package channels (icon in channel column):
MOVING AROUND THE GUIDE
• Press UP, DOWN, LEFT, or RIGHT to move one cell at a time.
• Press CHANNEL UP or DOWN to one screen at a time. Press and hold to jump through screens quickly.
• Press and hold LEFT or RIGHT to move quickly left or right
• With a channel cell highlighted, use CHANNEL UP or DOWN to jump to the first listing for the next provider.
Guide
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TIVO STREAM APP
FAVORITE CHANNELS
To choose a favorite channel, highlight a channel cell. Press and hold OK/
SELECT, then choose Add to Favorite Channels.
Favorite channels appear at the top of the guide.
TIVO+ CHANNELS
TiVo+ channels give you access to thousands of the best free shows, movies,
and videos previously available to you only online or from separate apps.
And they’re 100% free. Want to watch cooking shows all day long? Tune to
the Food52 or Bon Appetit channel. Feel like a classic film? Check out the
American Classics channel. You’ll find channels devoted to sports, news,
travel, pets, technology, and of course, TV and movie channels galore.
To watch TiVo+ channels on your TiVo Stream 4K:
1. Press the GUIDE button on your TiVo remote, or press the TIVO
button to open the menu, then select Guide.
2. Look for the TiVo+ logo. All channels listed under that logo are TiVo+
channels.
Guide
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TIVO STREAM APP
MY SHOWS
My Shows is your integrated Watch List, containing all shows you’ve
added, regardless of the streaming provider. No more switching apps or
inputs – all of your shows are now all in one place.
To get to My Shows, press the TIVO button on your remote to open
the menu, then choose My Shows.
My Shows is sorted by date. To sort by title instead, press 1 on your
remote. Press 1 again to change back.
FILTERS
To view the filter pane, press UP from the top of My Shows. You can filter by:
•Availability and recording status:
•All: All items in My Shows, including those that are not available to
watch and those that are available from providers not selected in My
Services.
•Available to me: Shows that are available to watch from the providers
selected in My Services.
•Recordings: Recordings only. This is useful if you are trying to
manage your recording space.
• Category: Filter by TV shows, movies, kids’ shows, or sports, or view all
categories.
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TIVO STREAM APP
SHOW DETAILS
Select any title from My Shows to go to the details screen. Depending on the kind of show you’ve selected, you’ll go to the:
• Series details screen (shown below)
• Episode details screen
• Movie details screen.
All detail screens allow you to start watching by selecting the streaming
service you’d like to use. Depending on the type of show you’ve chosen,
other options on the detail screens may include exploring episodes,
adjusting recording options (Sling Cloud DVR required), rating the show,
or seeing other shows like it.
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