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1. What Happens if the LED is lighting up?
a. The POWER LED will light up if the control board is properly connected to a power
supply, this can be both the AC adapter and solar panels. If the POWER LED is not
lighting up, it means that you did not connect the power supply properly.
Note 1: If you think the solar panels are connected properly, the POWER LED may also
not light up if there is not enough sunlight.
Note 2: If the power is not turned on for the AC adapter, the LED will also not light up.
b. The POWER LED will light up in different ways to indicate whether system learning has
been completed. If it stays on, then the system has completed learning for dual gates;
if it alternates with short ashes off, then the system has completed learning for single
gates.
c. The BATTERY LED will light up if the batteries is properly connected. If the BATTERY
LED is flashing, then it means that your batteries do not contain enough voltage.
Remember to charge your batteries or make sure that they are connected in series.
d. The STATUS LED will ash for 10 seconds after it is successfully connected to sensors.
Every time a new sensor is connected, the LED will ash. After ten seconds, it will die
down. To check if you have properly connected, you can disconnect it from the control
board then reconnect it to see if it will ash.
e. The REMOTE LED will light up for 10 seconds after pressing the LEARN REMOTE
button for three seconds. When the REMOTE LED is on, it means that you can learn
remotes. When the control board receives a signal from a controller, the REMOTE LED
will light up.
2. How do I check if the power is connected properly?
a. To check if solar power is properly connected, you can disconnect the AC adapter and
see if the POWER LED lights up. If it is on, then the panel is properly connected, if it is
off, then there might be a problem with the way that the components or that there is
not enough sunlight for the solar panel to function.
b. To check if the AC adapter is properly connected, check if the POWER LED is on when
solar panels are not connected. If the LED is on, then the AC adapter is properly
connected. To check if the AC adapter is properly connected while the solar panels
are connected, you can cover the solar panels with black opaque cover and see if the
POWER LED lights up. If the LED lights up, then you have successfully connected the AC
adapter.
3. How to turn off AUTOCLOSE using the control board?
If you have the APP OVERRIDE set to the CONTROL BOARD position, you can turn off
AUTOCLOSE using the AUTOCLOSE DIAL. When the AUTOCLOSE DIAL is turned to the
very left, AUTOCLOSE will be switched off.
4. What does the APP OVERRIDE dial do?
When you have the dial set to the APP OVERRIDE ON position, then the Chow! App will
be in control of all the settings. No matter what how the control board is set, the settings
on the App will have priority unless the dial is switch back to the APP OVERRIDE OFF.
Due to current regulations, the Chow! App is not available in the US. However, it will be
available in the US in late 2023.
Troubleshooting