Toastmaster TMGE24 - User manual

Owner’s Manual
Models
TMGE24, TMGE36, TMGE48
This manual includes material related to installation,
use , cleaning, and care. Exploded view[s], as well
as any available parts list[s] and wiring diagram[s]
pertaining to the unit[s] covered by this manual are
also included.
This manual must be read and understood by all
persons using or installing this appliance. Contact
your Star dealer if you have any questions concerning
installation, use, or maintenance of this equipment.
DO NOT DISCARD THIS MANUAL.
Electric Griddle
2M-Z12971 •Rev. A •06.2016
TMGE36

LIMITED EQUIPMENT WARRANTY
All workmanship and material in Toastmaster products have a one (1) year limited warranty on parts and labor in the United States and Canada.
Such warranty is limited to the original purchaser only and shall be effective from the date the equipment is placed in service. Toastmaster’s
obligation under this warranty is limited to the repair of defects without charge, by the factory authorized service agency or one of its sub-
agencies. Toastmaster will not assume any responsibility for loss of revenue. Models that are considered “portable” (see below) should be
taken to the closest Toastmaster service agency, transportation prepaid. On all shipments outside the U.S.A. and Canada, see the International
Warranty.
This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by an authorized service
center or the service center’s sub-agency. This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage,
wrong gas or operated contrary to the Installation and operating instructions. This warranty does not apply to “Special Products” but to regular
catalog items only. Toastmaster’s warranty on “Special Products” is six (6) months on parts and ninety (90) days on labor.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The labor to replace the part is NOT warrantied.
SERVICES AND EXPENSES NOT COVERED BY WARRANTY
• Travel time and mileage rendered beyond the 50-mile radius limit
• Mileage and travel time on “portable” equipment (see below)
• Labor to replace such items that can be replaced easily during
a daily cleaning routine (e.g., removable kettles on fryers, knobs,
grease drawers on griddles, etc.)
• Installation of equipment
• Cleaning of equipment
• Seasoning of griddle plates
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered “portable” including items
listed below. These products should be taken to the Service Agency for repair:
• Specialty Food Warmers
• Sandwich Grills
• Pop-Up Toasters
• Accessories of any kind (e.g. Sneeze Guards, Manual Pumps, etc.)
• Heat Lamps
The foregoing warranty is in lieu of any and all other warranties expressed or implied and constitutes the entire warranty.
Should you require any assistance regarding the operation or
maintenance of any Toastmaster equipment; write, phone, fax
or email our Service Department. In all correspondence mention
the model number and the serial number of your unit, as well as
the voltage or type of gas you are using.
• Voltage conversions or gas conversions
• Pilot light adjustment
• Miscellaneous adjustments
• Thermostat calibration and bypass adjustment
• Resetting of circuit breakers, safety controls, or reset buttons
• Replacement of bulbs or fuses
• Repair of damage created during transit, delivery, or installation
or created by an act of God.
Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: [phone]
Fax: [phone]
Email: customerser[email protected]
Website: www.toastmastercorp.com
i

2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles
TABLE OF CONTENTS
Warranty i
General Information and Installation 1–2
Phase Diagram 3
Daily Operation 4
Cleaning 4
Specifications 5
Exploded Views 6–7
Parts List 8-9

iii
NOTES

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster
1
2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles
SAFETY SYMBOLS
These symbols are intended to alert the user to the
presence of important operating and maintenance
instructions in the manual accompanying the appliance.
THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
This unit has been tested for proper operation before leaving our plant to ensure delivery of your unit
in perfect condition. However, there are instances in which the unit may be damaged in transit. In the
event you discover any type of damage to your product upon receipt, you must immediately contact
the transportation company who delivered the item to you and initiate your claim with that company.
If this procedure is not followed, it may affect the warranty status of the unit. If damage or loss is not
apparent until after equipment is unpacked, a request for inspection of concealed damage must be
made with carrier within 15 days. Please record the model number, serial number, voltage, and purchase
date in the area below at the time of receipt..
Model Number
Serial Number
Voltage
Purchase Date
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance. Please have the
information in the above fields ready when you call to ensure a faster service.
Using any part other than genuine Toasmaster factory supplied parts relieves the manufacturer of all
liability. Due to periodic changes in designs, methods, procedures, policies, and regulations, the
specifications contained in this document are subject to change without notice. Toastmaster reserves
the right to change product specifications and design without notice. Such revisions do not entitle the
buyer to corresponding changes, improvements, additions or replacements for previously purchased
equipment. While Toastmaster exercises good faith efforts to provide information that is accurate,
we are not responsible for errors or omissions in information provided or conclusions reached as a result
of using the specifications. By using the information provided, the user assumes all risks in connection
with such use.
PLEASE REFER TO THE WARRANTY PAGE FOR SPECIFIC WARRANTY INFORMATION.
AUTHORIZED SERVICE AGENT LISTING
Reference the listing provided with the unit or for an updated listing go to the website or call customer
service to find an agent.
Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.toastmastercorp.com
Please visit www.starwebconnect.com/manuals.aspx for digital versions of any documents associated
with this unit.

2
GENERAL SAFETY INFORMATION
This equipment is designed and sold for commercial use only, and is intended for use by personnel
trained and experienced in its operation. This is not sold for consumer use in and around the home
nor for use directly by the general public in food service locations.
Before using your new equipment, read and understand all the instructions and labels associated
with the unit prior to putting it into operation. Make sure all people associated with its use understand
the units operation and safety before they use the unit.
GENERAL INSTALLATION INFORMATION
The unit is shipped fully assembled and ready to plug into a standard outlet specified for its voltage
and amp draw. If improper electrical supply can be determined through troubleshooting, contact
a qualified electrician prior to using the unit. Removal or replacement of the power cord or plug will
void the warranty. Should you require assistance, contact your local authorized service agent for any
service or required maintenance.
Set the unit so that the rear is 0.25 inches (6 mm) higher than the front using the adjustable feet.
Make certain the griddle has at least the minimum clearance on the sides and back as called out
on the nameplate of the unit.
Before using the unit for the first time, ensure to clean the unit properly. Refer to the Cleaning
Procedure document for cleaning instructions.
ELECTRICAL CONNECTION
For your protection we recommend that a qualified electrician work on connecting this griddle.
He should be familiar with electrical installations and all electric codes. Proper connections and
power supply are essential for ecient performance. The external wiring should be in conduit
or an approved type of flexible cable suitable for operation at the temperature indicated on the
wiring diagram for your unit, and of a proper size to carry the load. The supply circuit should be
properly fused and equipped with a means of disconnecting, as required by local electrical code.
The body of the griddle should be grounded.
Before making any electrical connection to this unit, check that the power supply is adequate for the
voltage, amperage, and requirements stated on the nameplate. This unit will be shipped ready to hard
wire. Make certain to disconnect the unit from the power source before installing or removing any parts.
Be absolutely sure that the ground connection for the receptacle is properly wired. Do not connect
equipment to power without proper ground connections. Improper grounding may result in personal
injury or fatality.
WIRING
Models may be wired for operation in the field for either 1-phase or 3-phase power supplies by making
line connections at the junction box located at the rear of the unit as described on the phase diagram.
TMGE36 and TMGE48 models are recommended to be wired for 3-phase operation. TMGE48 models
are supplied with two junction boxes and can be wire to two (2) 8 kW lines or a single 16 kW line.
CONNECT/PLUG UNIT INTO DEDICATED AC LINE WITH APPROPRIATE AMPERAGE/VOLTAGE AS
SPECIFIED ON THE NAMEPLATE OF THE UNIT.
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.
DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT IS ON THE TABLE/COUNTER.
KEEP AWAY FROM RUNNING WATER.

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster
3
2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles
PHASE DIAGRAM
POWER MUST BE REMOVED FROM THE UNIT BEFORE ATTEMPTING REPAIR OR SERVICE.
MAKE CERTAIN TO CHECK ALL CONNECTIONS THOROUGHLY BEFORE RESTORING POWER TO THE UNIT.
THE INFORMATION BELOW IS REFERENCED FROM DIAGRAM 2M-Z21072.

4
DAILY OPERATION
GRIDDLE CARE
It takes very little time and eort to keep the griddle
attractive and performing at top eciency. If grease
is permitted to accumulate, it forms a viscous residue
and then carbonizes, making it extremely dicult to
remove. To prevent this condition, the following
suggestions for cleanliness should be followed.
i. After each use, scrape the griddle with a scraper
or flexible spatula to remove excess grease and food
and maneuver it into the grease chute. If there is an
accumulation of burned on grease and/or food, the
griddle should be thoroughly scoured and reseasoned.
Use pumice or griddle stone while the griddle is warm.
Do not use steel wool because of the danger of steel
slivers getting into the food
ii. Daily use a clean cloth and a good non-abrasive
cleaner to clean the stainless steel body of the
griddle is recommended. Wipe the polished front
with a soft cloth so not to scratch the finish.
iii. At least once a day, remove the grease drawer and
wash it using the same process as an ordinary cooking
utensil. The drawer is removed by pulling forward until
it is released from its track.
SEASONING THE GRIDDLE HEATING SURFACE
Clean the griddle surface thoroughly. After the griddle
has been thoroughly cleaned, it should be seasoned to
prevent food from sticking. Before using and after each
thorough scouring, season the griddle heating surface
in the following manner.
i. Turn the temperature control dials to 350°F (177°C).
ii. Using a clean cloth, not a spatula, spread a thin film
of cooking oil over the griddle cooking surface. This
film should remain on the hot griddle surface for half
an hour.
iii. Remove the excess oil and wipe clean.
iv. Apply another film of cooking oil over the hot cooking
area for another half hour and again remove excess
oil and wipe clean. The griddle surface should now
be ready for use.
TEMPERATURE CONTROL
The temperature controls are combination “ON/OFF”
switches and thermostats. Turning the dial knob
automatically maintains the selected heat range.
There is one thermostat for every twelve [12] inch
(305 mm) wide section that operate independently.
COOKING
Set the thermostat dial knob at the desired temperature.
After a short pre-heating period, the thermostat will
automatically maintain the selected temperature.
IDLING
During idle periods, to save on operating costs, lower
the temperature setting of the thermostat to about
250°F (121°C). It is not necessary to maintain cooking
temperature during idle periods, as the griddle can
quickly be reheated to the desired temperature.
SIGNAL LIGHTS
Each thermostat has its own signal light which
indicates when the unit’s control knob is not
in the o position.
GREASE PAN
The grease pan on the front is hot and contains hot
grease. Take care when removing and emptying the
tray. The tray should be checked and emptied on
a regular basis.

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster
5
2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles
SPECIFICATIONS
TMGE36 shown
MODEL HEIGHT WIDTH
[A]
DEPTH APPROX. SHIP
WEIGHT
APPROX. WEIGHT
INSTALLED
TMGE24 15.3 in.
(389 mm)
24 in.
(610 mm)
28.3 in.
(719 mm)
175 lb.
(79.4 kg)
147 lb.
(66.7 kg)
TMGE36 15.3 in.
(389 mm)
36 in.
(914 mm)
28.3 in.
(719 mm)
262 lb.
(118.8 kg)
221 lb.
(100.2 kg)
TMGE48 15.3 in.
(389 mm)
48 in.
(1.22 m)
28.3 in.
(719 mm)
350 lb.
(158.8 kg)
295 lb.
(133.8 kg)
MODEL TOTAL
kW
VOLTS 1Φ AMPS 3Φ AMPS
L1
3Φ AMPS
L2
3Φ AMPS
L3
TMGE24 6/
8
208/
240
28.8/
33.3
14.4/
16.7
25/
28.9
14.4/
16.7
TMGE36 9/
12
208/
240
43.3/
50
25/
28.9
25/
28.9
25/
28.9
TMGE48 12/
16
208/
240
57.8/
66.7
38.2/
44.2
25/
28.9
38.2/
44.2
A
15.3 in.
(389 mm)
1.1 in.
(28 mm) 4 in.
(102 mm)
3.3 in.
(84 mm) 0.7 in.
(18 mm) 5 in.
(127 mm)
7.3 in.
(185 mm)
28.3 in.
(719 mm)
4.1 in.
(104 mm)
26 in.
(660 mm)

6
16
7
6
21 22 16
28
26
15
15
30
29
14
23
25
15
27
30
15
FRONT—PANEL AND CONTROLS
RIGHT SIDE—PANELS
TMGE36 shown
LEFT SIDE—PANELS
TMGE36 shown

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster
7
2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles
DETAIL A
SCALE2 : 1
16
A
1
3
2
5
16
18
19
20
19 9820
10
4
17
11
11
12
1
16
16
13
24 16
BOTTOM
TMGE36 shown
HARDWARE
TMGE36 shown REAR—ELECTRICAL BOX
TMGE36 shown
POWER JUNCTION BOX
HEATING ELEMENT

8
Side references are from the operator's point-of-view—from the front of the unit.
Items labeled “NS” are non-serviceable. Items labeled “NP” are not pictured.
REF NO MODEL PART NUMBER QTY DESCRIPTION PAGE NO
1ALL G3-Z6036 2drawer slide 7
2ALL G3-624304 1grease chute 7
3ALL G3-Y7046 1grease drawer 7
4
TMGE24
G3-GD0036
2
probe tube assembly 7TMGE36 3
TMGE48 4
5
TMGE24 G3-Z5952 1panel, rear 24-inch
7TMGE36 G3-Z5954 1panel, rear 36-inch
TMGE48 G3-Z5956 1panel, rear 48-inch
6
TMGE24
2J-Y6690
2
indicator light, red 6TMGE36 3
TMGE48 4
7
TMGE24
2T-Z5958
2
thermostat 6TMGE36 3
TMGE48 4
8
TMGE24
2E-Y7327
1
handy box 7TMGE36 1
TMGE48 2
9
TMGE24
G3-Y7788
1
cover, handy box 7TMGE36 1
TMGE48 2
10
TMGE24
2N-Z5948
2
heating element 7TMGE36 3
TMGE48 4
11
TMGE24
G3-Z5972
6
element clamp, long 7TMGE36 9
TMGE48 12
12
TMGE24
G3-Z5973
4
element clamp, short 7TMGE36 6
TMGE48 8
13
TMGE24 G3-Z5994
1
panel, bottom 24-inch
7TMGE36 G3-Z5995 panel, bottom 36-inch
TMGE48 G3-Z5996 panel, bottom 48-inch
14
TMGE24 G3-Z5998
1
panel, front bottom 24-inch
6TMGE36 G3-Z5999 panel, front bottom 36-inch
TMGE36 G3-Z6001 panel, front bottom 48-inch
15
TMGE24
2K-Z6183
3
bushing 6TMGE36 3
TMGE48 6

2M-Z21001 Rev- Owner's Manual for IRCS4 Impingement/Radiant Split-Belt Conveyor Toaster
9
2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles
REF NO MODEL PART NUMBER QTY DESCRIPTION PAGE NO
16
TMGE24 2E-Z5970 1wiring set, 24-inch
NPTMGE36 2E-Z5971 1 wiring set, 36-inch
TMGE48 2E-Z5970 2wiring set, 48-inch
17
TMGE24
2C-6517
18
1/4-20 flanged hex nut 7TMGE36 27
TMGE48 34
18 ALL 2C-Z2893 4#10-24 nut 7
19
TMGE24
2C-1488
2
#6-32 x 0.375-inch machine screw 7TMGE36 2
TMGE48 4
20
TMGE24
2C-1512
2
#10-24 x 0.375-inch machine screw 7TMGE36 2
TMGE48 4
21
TMGE24
2R-Z13016
2
knob, electric thermostat 6TMGE36 2
TMGE48 4
22
TMGE24
2M-Z21073
2
label, toastmaster electric knob 6TMGE36 3
TMGE48 4
23
TMGE24 G3-Z15708
1
panel, front 24-inch
6
TMGE36 G3-Z15709 panel, front 36-inch
TMGE48 G3-Z15796 panel, front 48-inch
24 ALL 2A-Z5942 44-inch leg 7
25
TMGE24 G3-Z5915
1
center wall assembly, 24-inch
6—NS
center wall assembly, 36-inch
TMGE36 G3-Z5925
center wall assembly, 48-inch
TMGE48 G3-Z5935
26 ALL G3-624302 1liner assembly, left 6
27 ALL G3-624303 1liner assembly, right 6
28
TMGE24 G4-TC0098
1
top weldment, 24-inch electric
6
TMGE36 G4-TC0104 top weldment, 36-inch electric
TMGE48 G4-TC0107 top weldment, 48-inch electric
29 ALL 2M-Z20970 1toastmaster badge 6
30 ALL G3-Z5945 2panel, side 6
31
TMGE24
G3-Z5947
2
cover, electric NPTMGE36 3
TMGE48 4
32
TMGE24
2C-8833
43
#8-18 x 0.5-inch screw NPTMGE36 51
TMGE48 56
33 ALL 2C-Z6035 2 bolt, 1/2-13 x 3-inch NP

11

11
2M-Z12971 Rev A Owner’s Manual for Toastmaster TMGE Electric Griddles

Printed in the U.S.A. • 2M-Z12971 • Rev A • 06.2016
Specifications are subject to change without notice.
TOASTMASTER •www.ToastmasterCorp.com
10 Sunnen Drive •Saint Louis, Missouri 63143
Telephone [phone] •Fax [phone]