Tobii Dynavox Speech Case User manual

Tobii Dynavox Speech Case
User’s Manual

User’s manual Tobii Dynavox Speech Case
Version 1.0.2
07/2020
All rights reserved.
Copyright © Tobii AB (publ)
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form, by any means
(electronic, photocopying, recording, or otherwise) without the prior written permission of the publisher.
Copyright protection claimed includes all forms and matters of copyrightable material and information allowed by statutory
or judicial law or hereafter granted, including without limitation, material generated from the software programs which are
displayed on the screen such as screen displays, menus, etc.
The information contained in this document is proprietary to Tobii Dynavox. Any reproduction in part or whole without prior
written authorization by Tobii Dynavox is prohibited.
Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective
owners. The publisher and the author make no claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher and the author assume no
responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or
from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable
for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this
document.
Content subject to change without notice.
Please check Tobii Dynavox web site
www.TobiiDynavox.com for updated versions of this document.
Contact Information:
Tobii Dynavox AB
Karlsrovägen 2D
182 53 Danderyd
Sweden
[phone]
Tobii Dynavox LLC
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203
USA
[phone]
● Speech Case Device Identifier: 7340074601738

Table of Contents
1 Introduction ................................................................................................................................... 5
1.1 Explanation of Admonitions....................................................................................................5
1.2 Symbols and Markings ..........................................................................................................5
1.3 Intended Use ........................................................................................................................6
1.4 Package Contents.................................................................................................................6
2 Safety............................................................................................................................................ 7
2.1 Avoiding Hearing Damage ....................................................................................................7
2.2 Power Supply and Batteries ...................................................................................................7
2.3 Temperature .........................................................................................................................8
2.4 Mounting ..............................................................................................................................8
2.5 Emergency ...........................................................................................................................8
2.6 Electricity..............................................................................................................................9
2.7 Child Safety ..........................................................................................................................9
2.8 Magnetic Field ......................................................................................................................9
2.9 Third Party............................................................................................................................9
3 Overview of the Speech Case .................................................................................................... 10
3.1 Key Features ......................................................................................................................10
3.2 Product Layout.................................................................................................................... 11
3.2.1 Ports and Device Buttons ..................................................................................... 11
3.3 Access Method Selector ......................................................................................................12
3.4 Pre-installed Firmware.........................................................................................................13
4 Batteries in the Speech Case ..................................................................................................... 14
4.1 Batteries.............................................................................................................................14
4.2 Charging the Speech Case ..................................................................................................14
4.2.1 Charging Indicator Light (Power LED) Behavior......................................................14
5 Using the Speech Case.............................................................................................................. 15
5.1 Selecting the Correct Access Method Selector Position for the User........................................15
5.2 Starting the Device..............................................................................................................15
5.3 Install the iPad®and Pair through Bluetooth®.........................................................................16
5.4 Unpair the Bluetooth®Connection ........................................................................................16
5.5 Battery Status and Power Saving .........................................................................................16
5.6 Adjusting the Volume...........................................................................................................17
5.7 Adjusting the Sound ............................................................................................................17
5.8 Switches ............................................................................................................................17
6 Product Care............................................................................................................................... 18
6.1 Temperature & Humidity ......................................................................................................18
6.1.1 General Use - Operating Temperature ...................................................................18
6.1.2 Transportation and Storage ..................................................................................18
6.1.3 Charging .............................................................................................................18
6.2 Cleaning of the Speech Case Device ....................................................................................18
6.3 Placement ..........................................................................................................................18
6.4 Transporting the Speech Case ............................................................................................18
6.5 Disposing of the Speech Case Device ..................................................................................19
6.6 Disposing of the Batteries ....................................................................................................19
Appendix A Support, Warranty, Training Resources ...................................................................... 20
A1 Customer Support...............................................................................................................20

A2 Warranty ............................................................................................................................20
A3 Training Resources .............................................................................................................20
Appendix B Compliance Information .............................................................................................. 21
B1 FCC Statement ...................................................................................................................21
B1.1 For Part 15B Equipment .......................................................................................21
B1.2 For Portable Devices............................................................................................21
B2 Industry Canada Statement .................................................................................................21
B3 CE Statement .....................................................................................................................22
B4 Directives and Standards.....................................................................................................22
Appendix C Technical Specifications .............................................................................................. 23
C1 Speech Case .....................................................................................................................23
C2 Power Adapter....................................................................................................................23
Appendix D Approved Accessories ................................................................................................ 24

1 Introduction
Thank you for purchasing a Speech Case from Tobii Dynavox!
To ensure the optimal performance of this product, please take the time to read this manual carefully.
The Speech Case is a Tobii Dynavox speech accessory intended for use with a 10.2″ iPad®(7th generation) as an
augmentative communication aid and for computer access for those with speech, language, physical, and cognitive
disabilities.
1.1 Explanation of Admonitions
In this manual we use five (5) levels of admonitions as follows:
The Note symbol is used for notifying the user of something important or of something that needs special
attention.
The Caution symbol is used to inform of something that could cause harm to, or malfunction of, the equipment.
The Warning symbol is used to inform of something in which there is a conceivable risk of harm to the user if the
Warning is ignored.
The High Volume symbol is used to inform of something that can cause damage to hearing.
The High Temperature symbol is used to inform of surface temperature conditions that may cause injury or
discomfort.
1.2 Symbols and Markings
This section provides information about the symbols that are used on the Speech Case, its accessories, or packaging.
Symbol or Markings Description
Safety Class II double insulated equipment.
Dispose of in accordance with your country's
requirements.
CE is the abbreviation of the European Communities and
this mark tells customs officials in the European Union that
the product complies with one or more of the EC
Directives.
This mark is a certification mark employed on electronic
products manufactured or sold in the United States which
certifies that the electromagnetic interference from the
device is under limits approved by the Federal
Communications Commission.
Follow Instructions for Use
Australian Electrical Equipment Safety System Regulatory
Compliance Mark.
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Symbol or Markings Description
Reduction of Hazardous Substances directive compliant.
+Volume up.
-Volume down.
Manufacturer.
Reference number.
Serial Number.
1.3 Intended Use
When used with an appropriately configured iPad, the Tobii Dynavox Speech Case is a speech generating device (SGD)
for people who have challenges in their ability to speak due to injury, disability or illness. The Tobii Dynavox Speech Case
pairs with the iPad through Bluetooth®to work as an audio output device and switch hub.
CONTRAINDICATION: The Speech Case device does not sustain or support life.
In case of failure of the Speech Case, the user may not be able to communicate using it.
Intended use is primarily an indoor environment.
1.4 Package Contents
It is recommended to keep the original packaging materials for the Speech Case.
If device needs to be returned to Tobii Dynavox for Warranty-related issues or repair, it is beneficial that the
original packaging or equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing
material around the device.
Note: Due to Joint Commission regulations, any shipping materials including boxes sent to Tobii Dynavox must
be discarded.
The items below are included in the Speech Case package:
● 1 Speech Case
● 1 Dual-port USB charger
● 1 USB-to-USB-C power cable
● 1 Carrying strap
● 1 User’s Manual Document (printed)
● 1 Getting Start Guide (printed)
● 1 Warranty Document
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2 Safety
The Speech Case device has been tested and approved as compliant to all the Specifications and Standards listed in
Appendix B Compliance Information, page 21 of this manual and in the Appendix C Technical Specifications, page 23.
Nevertheless, in order to ensure safe operation of your Speech Case, there are a few safety warnings to bear in mind:
No modification of this equipment is allowed.
The user may never attempt to change the battery. Altering of the battery may cause risk of explosion.
The Speech Case is not to be used as a life supporting device, and it shall not be relied on in case of loss of
function due to power loss or other causes.
There could be a choking hazard risk if small parts detach from the Speech Case device.
The strap and charging cable could present strangulation hazards to young children. Never leave small children
unattended with the strap or charging cable.
The Speech Case device shall not be exposed to or used in rain or weather conditions outside the Technical
Specification of the Speech Case device.
Young children or people with cognitive disabilities should not have access to, or use, the Speech Case device
without parental or guardian supervision.
The Speech Case device shall be used with care when moving around.
2.1 Avoiding Hearing Damage
Permanent hearing loss may occur if earphones, headphones or speakers are used at high volume. To prevent
this, the volume should be set to a safe level. You can become desensitized over time to high sound levels which
may then sound acceptable yet still could be damaging your hearing. If you experience symptoms such as
ringing in your ears, please lower the volume or stop using the earphones/headphones. The louder the volume,
the less time is required before your hearing could be affected.
Hearing experts suggest the following measures to protect your hearing:
● Limit the amount of time you use earphones or headphones at high volume.
● Avoid turning up the volume to block out noisy surroundings.
● Turn the volume down if you cannot hear people speaking near you.
To establish a safe volume level:
● Set your volume control at a low setting.
● Slowly increase the sound until you can hear it comfortably and clearly, without distortion.
2.2 Power Supply and Batteries
The power source shall conform to the requirement of the Safety Extra Low Voltage (SELV) standard, and supply
power with rated voltage which conforms to Limited power Source requirement according to IEC60950-1.
The Speech Case device contains a rechargeable battery. All rechargeable batteries degrade over time. Thus
the possible usage times for the Speech Case after a full charge can become shorter over time than when the
device was new.
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The Speech Case device uses a Li-ion Polymer battery.
If you are in a hot environment, be aware that it can affect the ability to charge the battery. The internal
temperature has to be between 0 ℃/32 ℉and 45 ℃/113 ℉for the battery to charge. If the internal battery
temperature raises above 45 ℃/113 ℉, the battery will not charge at all.
Move the Speech Case device to a cooler environment to let the battery charge properly.
Avoid exposing the Speech Case device to fire or to temperatures above 60 ℃/140 ℉. These conditions may
cause the battery to malfunction, generate heat, ignite or explode. Be aware that it is possible, in a worst case
scenario, for temperatures to reach greater than those stated above in, for example, the trunk of a car on a hot
day. So, storing the Speech Case device, in a hot car trunk could conceivably lead to a malfunction.
Only charge the Speech Case battery in an ambient temperature of 0 ℃/32 ℉to 45 ℃/113 ℉.
Use only the supplied power adapter to charge the Speech Case device. Using unauthorized power adapters
may severely damage the Speech Case device.
For safe operation of the Speech Case device, use only the charger and accessories approved by Tobii
Dynavox.
Do not open, or modify, the casing of the Speech Case device or of the power supply, since you may be exposed
to potentially hazardous electrical voltage. The device contains no serviceable parts. If the Speech Case device
or its accessories are mechanically damaged, do not use them.
If the battery is not charged or the Speech Case is not connected to the power supply, the Speech Case device
will shut down.
If the Power Supply Cord is damaged, it needs to be replaced by Service Personnel only. Do not use the Power
Supply Cord until replaced.
Disconnect the AC power plug of the Power adapter from the wall socket when not charging the device and
disconnect the power cable from the device.
Special regulations apply to shipping devices containing Li-ion Polymer batteries. If dropped, crushed, or short-
circuited, these batteries can release dangerous amounts of heat, may ignite, and may be dangerous in fires.
Please reference IATA regulations when shipping lithium metal or lithium ion batteries or cells: http://www.iata.
org/whatwedo/cargo/dangerous_goods/Pages/lithium_batteries.aspx
The Power adapter shall not be used without an adult or caregiver supervision.
2.3 Temperature
Due to use in direct sunshine or in any other hot environment, the Speech Case device may have hot surfaces.
2.4 Mounting
The Speech Case should be mounted according to MANUFACTURER instructions of approved mounts. Tobii
Dynavox or its agents are not liable for damage or injuries to a person or its property due to a Speech Case
falling from a mounted configuration. The mounting of a Speech Case is done entirely at the user’s own risk.
2.5 Emergency
Do not rely on the Speech Case device for emergency calls. We recommend having multiple ways to
communicate in emergency situations.
82 Safety #12008712 Tobii Dynavox Speech Case User’s manual v.1.0.2 - en-US

2.6 Electricity
Do not open the casing of the Speech Case device, since you may be exposed to potentially hazardous
electrical voltage. The device contains no user serviceable parts.
2.7 Child Safety
The Speech Case is an advanced computer systems and electronic device. As such they are composed of
numerous separate, assembled parts. In the hands of a child certain of these parts have the possibility of being
separated from the device, possibly constituting a choking hazard or another danger to the child.
Young children should not have access to, or the use of, the device without parental or guardian supervision.
2.8 Magnetic Field
The Speech Case device contains magnets. Magnetic fields may interfere with pacemakers, defibrillators, or
other medical devices. As a general rule, maintain a minimum distance of 6 inches (15 centimeters) between any
item with magnets and your heart device.
If you suspect that the Speech Case device is interfering with your pacemaker or any other medical device, stop
using the Speech Case device and consult your physician for specific information about that affected medical
device.
2.9 Third Party
Any use of the Speech Case outside the intended use and together with any third party software or hardware
that changes the intended use is a risk and nothing that Tobii Dynavox can take any responsibility for.
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3 Overview of the Speech Case
3.1 Key Features
The Speech Case has several built-in features.
● 2 × internal speakers
● 2 × switch ports
● 1 × power/access method selector
● 1 × Bluetooth®radio
● 1 × charging port
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3.2 Product Layout
3.2.1 Ports and Device Buttons
Figure 3.1 Front and Top View
Position Description
1 Volume rocker switch
2 Speakers
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Figure 3.2 Side Views
Position Description
3 Switch ports (2)
4 Charging port
5Charging indicator light (Power LED)
6 Access method selector
Never force a connector into a port. If the connector and port do not join with reasonable ease, they probably do
not match. Make sure that the connector matches the port and that you have positioned the connector correctly
in relation to the port.
3.3 Access Method Selector
The Access method selector has three (3) different positions:
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Position Description
S iOS Scanning mode — for use with the iOS native switch scanning access method. Choose this mode
if you would like to use iOS scanning to navigate all apps and folders.
Set to Sfor iOS scanning.
● Access all apps and files using scanning.
● Not compatible with certain Snap Core First scanning features.
● Configure scanning options in iOS Accessibility Settings.
● To use iOS scanning in Snap, set the access method in Snap to Touch.
0 Shipping mode — turns off the Bluetooth®radio.
T Touch mode — to use touch to navigate apps and to use any Tobii Dynavox access method (including
scanning) within Tobii Dynavox apps.
Set to Tfor Snap Scanning and other Tobii Dynavox access methods.
● Best for users new to scanning.
● Customize with Snap scanning features such as Group Scanning, Auditory Cues, and Hold Time.
● Scanning is limited to Snap and other Tobii Dynavox accessible apps. Items outside of Tobii
Dynavox accessible apps cannot be scanned.
● Most efficient scanning in Snap and other accessible apps.
3.4 Pre-installed Firmware
The Speech Case is delivered with all required firmware installed and ready to use.
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4 Batteries in the Speech Case
4.1 Batteries
The Speech Case has one built-in battery. If the Speech Case battery is not charged sufficiently, the Speech Case will shut
down automatically.
When the Speech Case shuts down due to loss of battery charge, the Bluetooth®pairing is lost. When the
Speech Case is powered on again, re-establish Bluetooth®pairing as described in section 5.3 Install the iPad®
and Pair through Bluetooth®.
4.2 Charging the Speech Case
1. Connect the Power cable to the charging port on the Speech Case and to the Power adapter.
2. Connect the Power adapter to an electrical outlet.
3. Charge the Speech Case until the battery is fully charged.
4. After the Speech Case is fully charged, disconnect the charger from both the device and the electrical outlet.
You can’t overcharge the battery. It is fine to charge the battery overnight.
You can use the Speech Case while the battery is charging.
Because of internal chemical reactions, battery performance may deteriorate over time. In addition, failure to
keep the conditions of use (charge, discharge, ambient temperature, etc.) within specified ranges may shorten
the battery life expectancy, or damage your Speech Case device. If the battery cannot maintain a charge for long
periods of time, even when it is charged correctly, it may need to be replaced.
The battery may need to be replaced every 12 to 18 months with typical use. Don’t try to replace the battery
yourself. The battery is internal and is not intended for service or replacement by the user or anyone other than a
Tobii Dynavox technician.
For battery storage and charging temperatures, see 2.2 Power Supply and Batteries, page 7.
4.2.1 Charging Indicator Light (Power LED) Behavior
The Charging indicator light (Power LED) (Position 5 in Figure 3.2 Side Views) will shine when the power adapter is
plugged in and the battery is charging:
● Steady light on — Charging
● Flashing light — Battery fault (unit may need to be serviced)
● Light off — Unit is fully charged
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5 Using the Speech Case
5.1 Selecting the Correct Access Method Selector Position for the User
How will the user select the items on the device?
Touch Screen Switch Scanning
iOS Scanning Snap Scanning
● Select directly with Touch on the
Touch Screen
● Select with Tobii Dynavox Touch
Access Methods: Touch, Touch
Enter and Touch Exit
● Select with switches and Tobii
Dynavox Scanning
● Access all apps and files using
scanning.
● Not compatible with certain Snap
Core First scanning features.
● Configure scanning options in
iOS Accessibility Settings.
● To use iOS scanning in Snap, set
the access method in Snap to
Touch.
● Best for users new to scanning.
● Customize with Snap scanning
features such as Group
Scanning, Auditory Cues, and
Hold Time.
● Scanning is limited to Snap and
other accessible apps. Items
outside of accessible apps cannot
be scanned.
● Most efficient scanning in Snap
and other accessible apps.
Set to “T” Set to “S” Set to “T”
5.2 Starting the Device
The Speech Case has four modes:
●Touch mode — to use touch to navigate apps and folders and to use any Tobii Dynavox access method (including
scanning) within Tobii Dynavox apps.
●iOS scanning mode — for use with the iOS native switch scanning access method. Choose this mode if you would
like to use iOS scanning to navigate all apps and folders.
●Shipping mode — turns off the Bluetooth®radio.
●Firmware upgrade mode — use only if the user is directed to update the Speech Case firmware.
To start the Speech Case in Touch (T) mode
If you have paired this Speech Case with this iPad previously, see 5.4 Unpair the Bluetooth®Connection,
page 16.
When the Access Method Selector is moved from Off to Touch (T), the unit will say “Power On” and after a few
seconds, one (1) click will be heard.
1. Ensure that nothing is connected to the switch ports on the Speech Case.
2. Make sure the Access Method Selector is in position T.
3. Follow the instructions in 5.3 Install the iPad®and Pair through Bluetooth®, page 16
To start the Speech Case in iOS scanning (S) mode
If you have paired this Speech Case with this iPad previously, see 5.4 Unpair the Bluetooth®Connection,
page 16.
When the Access Method Selector is moved from Off to Scan (S), the unit will say “Power On” and after a few
seconds, two (2) clicks will be heard.
1. Ensure that nothing is connected to the switch ports on the Speech Case.
2. Make sure the Access Method Selector is in position S.
3. Follow the instructions in 5.3 Install the iPad®and Pair through Bluetooth®, page 16
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To put the Speech Case in Shipping mode (Device will be turned OFF)
If you have paired this Speech Case with this iPad previously, see 5.4 Unpair the Bluetooth®Connection,
page 16.
1. Ensure that nothing is connected to the switch ports on the Speech Case.
2. Make sure the Access Method Selector is in position O.
To put the Speech Case in Firmware Upgrade mode
1. Press and hold the Volume + button while moving the Access Method Selector from 0to either T(touch) or S
(scan) mode.
The Speech Case is designed to remain powered on in either Touch (T) mode or iOS scanning (S) mode.
5.3 Install the iPad®and Pair through Bluetooth®
1. Follow the steps in the Tobii Dynavox Speech Case Getting Started Guide to properly install the iPad.
2. On your iPad device, go to Settings > Bluetooth and turn on Bluetooth®.
Stay on this screen until you complete the remaining steps to pair your Speech Case.
3. Make sure that the Speech Case is in the Sor Tmode as described in 5.2 Starting the Device.
4. Select the Speech Case in the My Devices or Other Devices list of the iPad’s Bluetooth®menu. The Speech Case
is now paired and ready to use.
The Speech Case Bluetooth®ID ends with the same last 5 digits as the Speech Case case serial number.
The word “Touch” or “Scan” in the Bluetooth®ID indicates the current mode of the device. The Speech
Case serial number may be found on the label on the inside of the stand.
5.4 Unpair the Bluetooth®Connection
If you have paired this Speech Case with this iPad previously, you must first “forget” the Speech Case in the Bluetooth®
device list.
1. Go to Settings >Bluetooth.
2. Find the Speech Case in the list.
3. Select the “i” icon next to it.
4. Select “Forget this Device.”
5. Confirm by selecting “Forget Device.”
5.5 Battery Status and Power Saving
The Speech Case battery status is monitored through your paired iPad®. Follow the steps below to show the Batteries
widget on your Today screen.
Add the Battery Status widget
1. On your iPad, swipe right over the Home screen to get to the Today screen.
2. Scroll to the bottom and tap Edit.
3. Locate Batteries in the list of widgets and tap +to add it to your Today screen.
4. Select Done.
You can now swipe right over the Home screen at any point to get to the Today screen and view the battery status
of the Speech Case (the Speech Case must be paired).
The widget also shows the iPad's charge
The Speech Case battery displays in 10% status increments. When the battery reaches 10%, the Speech Case
should be connected to a power source, otherwise it will power off soon.
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The Power saving settings in the Speech Case are preset to optimize the battery run-time. The Speech Case is designed
to remain powered on.
5.6 Adjusting the Volume
To adjust the volume, use the Volume Up and Down rocker (Position 1 in Figure 3.1 Front and Top View) on the top of the
Speech Case.
Volume adjustments can be done in the Snap software or iOS software on the iPad.
5.7 Adjusting the Sound
You can configure the speakers using the iOS Settings > Music > EQ.
The Speech Case includes a hole to allow use of the iPad internal microphone for audio input. In some
circumstances, the case can cause interference with audio input. To achieve the best audio input quality, try
temporarily removing the iPad from the case or using an external microphone plugged into the iPad lightning
port.
5.8 Switches
When the Speech Case is in touch mode, switches send the following for Tobii Dynavox scanning:
● Switch 1 — Space key
● Switch 2 — Enter key
When the Speech Case is in touch mode, set the Access Method in your Tobii Dynavox apps to Scanning, and
set the Switch 1 to Space key and Switch 2 to Enter key.
When the Speech Case is in iOS scanning mode, switches send the following by default:
● Switch 1 — Move to next item
● Switch 2 — Select
When the Speech Case is in iOS scanning mode and paired to the iPad by Bluetooth®, iOS Switch Control is
turned on automatically and 2 Switches are created for 2-Switch Step Scan (if no iOS Switches already exist).
Set the Access Method in your Tobii Dynavox apps to Touch. For Autoscan, change the switches in iOS
Switches to only 1 switch, with the Action “Select.”
For other switch options, consult your iOS user’s manual Switch Control section or your Tobii Dynavox app user’s manual.
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6 Product Care
6.1 Temperature & Humidity
6.1.1 General Use - Operating Temperature
The Speech Case is best kept in dry conditions at room temperature. The recommended range for temperature and the
humidity value for the device is as follows:
● Ambient temperature: 0℃to 35℃(32℉to 95℉)
● Relative humidity: 10% to 90% (no condensation on the device)
6.1.2 Transportation and Storage
For transportation and storage the recommended range for temperature and the humidity value for the device is as
follows:
● Temperature: -30℃to 70℃(-22℉to 158℉)
● Humidity: 10% to 95% (no condensation on the device)
● Atmospheric Pressure: 70 kPa to 106 kPa (375 mmHg to 795 mmHg)
The Speech Case is not waterproof or water resistant. The device should not be kept in excessively humid, damp or
otherwise wet conditions. Do not submerge the device in water or in any other liquid. Be careful not to allow liquids to be
spilled upon the device, especially in the connector areas.
6.1.3 Charging
For charging, the recommended range for temperature and the humidity value for the device is as follows:
● Temperature: 10℃to 45℃(50℉to 113℉)
● Relative humidity: 5% to 90% (no condensation on the device)
6.2 Cleaning of the Speech Case Device
1. Before cleaning, fully shut down your device.
2. Unplug your device.
3. Remove all cables.
4. Wipe over all external surfaces using hospital grade cleaning wipes or equivalent disinfectant wipe for infection
control.
5. Allow the device to dry naturally.
6. Any accessories included must also be disinfected in the same way.
7. If streaky residue remains from cleaning, buff screen with a soft dry cloth.
8. Dispose of used cleaning materials properly.
Do not use spray products directly on to the device as these may saturate the device and allow unwanted
moisture into the unit.
6.3 Placement
Only use the recommended mounts specified by the your local reseller or sales representative and make sure that they
are mounted and fastened correctly according to the instructions. Do not place the device on unstable and/or uneven
surfaces.
6.4 Transporting the Speech Case
Disconnect all the cables from the Speech Case while carrying the device.
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It is recommended to keep the original packaging materials for the Speech Case.
If device needs to be returned to Tobii Dynavox for Warranty-related issues or repair, it is beneficial that the
original packaging or equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing
material around the device.
Note: Due to Joint Commission regulations, any shipping materials including boxes sent to Tobii Dynavox must
be discarded.
6.5 Disposing of the Speech Case Device
Do not dispose of the Speech Case device in general household or office waste. Follow your local regulations for the
disposal of electrical and electronic equipment.
6.6 Disposing of the Batteries
Do not dispose of the batteries in general household or office waste. Follow your local regulations for the disposal of
batteries.
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Appendix A Support, Warranty, Training
Resources
A1 Customer Support
For support, please contact your local representative or Support at Tobii Dynavox. In order to receive assistance as quickly
as possible, make sure you have access to your Speech Case device and, if possible, an Internet connection. You should
also be able to supply the serial number of the device, which you find on the back of the device.
For further product information and other support resources, please visit the Tobii Dynavox website
www.tobiidynavox.com.
A2 Warranty
Please read the Manufacturer’s Warranty paper included in the package.
Tobii Dynavox does not warrant that the Software on the Speech Case will meet Your requirements, that the
operation of the Software will be uninterrupted or error-free, or that all Software errors will be corrected.
Tobii Dynavox does not warrant that the Speech Case will meet Customer requirements, that the operation of the
Speech Case will be uninterrupted, or that the Speech Case is free from bugs or other defects. Customer
acknowledges that the Speech Case will not function for all individuals and in all light conditions.
Please read this User’s Manual carefully before using the device. The warranty is only valid if the device is used according
to the User’s Manual. Disassembling the Speech Case device will void the warranty.
It is recommended to keep the original packaging materials for the Speech Case.
If device needs to be returned to Tobii Dynavox for Warranty-related issues or repair, it is beneficial that the
original packaging or equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing
material around the device.
Note: Due to Joint Commission regulations, any shipping materials including boxes sent to Tobii Dynavox must
be discarded.
A3 Training Resources
Tobii Dynavox offer a range of training resources for the Speech Case products and related communication products. You
can find them on www.tobiidynavox.com
20 Appendix A Support, Warranty, Training Resources Tobii Dynavox Speech Case User’s manual v.1.0.2 - en-US