TomTom START User manual

TomTom START
User Manual
16.1

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Contents
Welcome to navigation with TomTom 6
What's new 7
New in this release ................................................................................................7
TomTom videos ....................................................................................................7
Get going 9
Installing in your car ..............................................................................................9
Positioning the device ............................................................................................9
Switching on and off ..............................................................................................9
Setting up ......................................................................................................... 10
GPS reception .................................................................................................... 10
Sending information to TomTom.............................................................................. 10
Memory card slot ................................................................................................ 11
Device not starting .............................................................................................. 11
Charging your device ............................................................................................ 11
Caring for your START........................................................................................... 11
What's on the screen 12
The map view..................................................................................................... 12
The guidance view............................................................................................... 13
The route bar..................................................................................................... 15
Distances and the route bar ............................................................................... 16
The quick menu .................................................................................................. 16
Navigation buttons............................................................................................... 16
Main Menu smaller buttons and symbols..................................................................... 18
Volume control ................................................................................................... 19
Using gestures .................................................................................................... 19
Changing the text and button size............................................................................ 20
Reordering the Main Menu buttons ........................................................................... 21
Syncing using TomTom MyDrive 22
About TomTom MyDrive ........................................................................................ 22
Logging in to your TomTom account ......................................................................... 22
Setting a destination using MyDrive .......................................................................... 22
Planning a route with stops using MyDrive .................................................................. 23
Showing a planned destination in My Drive ................................................................. 23
Clearing a MyDrive destination ................................................................................ 23
Deleting a MyDrive destination from My Places ............................................................ 24
Finding and syncing locations using MyDrive................................................................ 24
Syncing My Places locations with MyDrive ................................................................... 24
Importing a community POI list - MyDrive - NOT CONNECTED ........................................... 24
Deleting a community POI list ................................................................................. 25
Importing a track GPX file...................................................................................... 25
Deleting a track GPX file ....................................................................................... 25
Saving and restoring your personal navigation information .............................................. 26

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Using Quick Search 27
About search...................................................................................................... 27
Planning a route to a POI using search....................................................................... 27
Entering search terms........................................................................................... 30
Working with search results ................................................................................... 31
About postcodes ................................................................................................. 33
About mapcodes ................................................................................................. 33
List of POI type icons............................................................................................ 33
Planning a route 38
Using suggested destinations .................................................................................. 38
Planning a route to an address using search ................................................................ 38
Planning a route to a city centre ............................................................................. 40
Planning a route to a POI using search....................................................................... 42
Planning a route using the map ............................................................................... 44
Planning a route using My Places ............................................................................. 45
Planning a route using coordinates ........................................................................... 46
Planning a route using a mapcode ............................................................................ 48
Finding an alternative route ................................................................................... 48
Planning a route in advance ................................................................................... 49
Finding a car park ............................................................................................... 51
Finding a petrol station......................................................................................... 53
Changing your route 55
The Current Route menu ....................................................................................... 55
Avoiding a blocked road ........................................................................................ 57
Avoiding part of a route ........................................................................................ 57
Types of route.................................................................................................... 58
Route features ................................................................................................... 58
Avoiding a route feature on your route...................................................................... 59
Adding a stop to your route from the current route menu............................................... 59
Adding a stop to your route using the map ................................................................. 59
Deleting a stop from your route............................................................................... 60
Skipping the next stop on your route ........................................................................ 60
Reordering stops on a route ................................................................................... 60
My Routes 61
About My Routes ................................................................................................. 61
About GPX and ITN files ........................................................................................ 61
Saving a route .................................................................................................... 62
Navigating using a saved route ................................................................................ 63
Navigating to a stop on a saved route ....................................................................... 63
Adding a stop to a saved route using the map.............................................................. 65
Recording a track ................................................................................................ 66
Navigating using a track ........................................................................................ 66
Deleting a route or a track from My Routes................................................................. 67
Exporting tracks to a memory card........................................................................... 67
Importing routes and tracks from a memory card ......................................................... 68
Map Share 69
About Map Share ................................................................................................. 69
Creating a map change report................................................................................. 69
Creating a map change report from a marked location................................................... 70

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Types of map change............................................................................................ 71
Traffic 73
About RDS-TMC................................................................................................... 73
The route bar..................................................................................................... 73
Looking at traffic on the map ................................................................................. 74
Looking at traffic on your route............................................................................... 75
Traffic incidents ................................................................................................. 75
Approaching a traffic jam warning ........................................................................... 76
Avoiding a traffic jam on your route ......................................................................... 77
Advanced Lane Guidance....................................................................................... 77
Time-dependent speed limits ................................................................................. 78
Speed Cameras 79
About speed cameras ........................................................................................... 79
Crossing into another area or country ....................................................................... 79
Speed camera warnings......................................................................................... 79
Changing the way you are warned ............................................................................ 80
Updating locations for cameras and hazards ............................................................... 81
Danger Zones 82
About danger zones ............................................................................................. 82
Crossing into another area or country ....................................................................... 82
Danger zone warnings........................................................................................... 82
Changing the way you are warned ............................................................................ 83
Updating locations for danger zones ......................................................................... 83
My Places 84
About My Places.................................................................................................. 84
Setting your home and work locations ....................................................................... 84
Changing your home location.................................................................................. 85
Adding a location from My Places............................................................................. 86
Add a location to My Places from the map.................................................................. 86
Adding a location to My Places using search ................................................................ 87
Adding a location to My Places by marking ................................................................. 87
Deleting a recent destination from My Places .............................................................. 87
Deleting a location from My Places........................................................................... 87
Settings 88
Appearance ....................................................................................................... 88
Display ......................................................................................................... 88
Route Bar...................................................................................................... 89
Guidance view................................................................................................ 90
Automatic Zoom.............................................................................................. 91
Voices .............................................................................................................. 91
Maps................................................................................................................ 92
Route Planning ................................................................................................... 92
Sounds and Warnings ............................................................................................ 93
Warning type ................................................................................................. 93
Speed camera warnings..................................................................................... 93
Cameras ....................................................................................................... 94
Hazards ........................................................................................................ 94

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Screen touch sounds......................................................................................... 94
Language and Units.............................................................................................. 95
System ............................................................................................................. 95
Help ................................................................................................................ 96
Getting Help 97
Help ................................................................................................................ 97
Product certification 98
Finding product certification information on your device................................................ 98
Updating using MyDrive Connect 99
About MyDrive Connect ......................................................................................... 99
TomTom account ................................................................................................ 99
Setting up MyDrive Connect.................................................................................... 99
Addendum 101
Copyright notices 105

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This Reference Guide explains all you need to know about your new TomTom START navigation
device.
To learn about getting started with your device and installing it in your vehicle, we recommend that
you read the Get going chapter.
After that, you will probably want to learn about Quick Search and you can read all about that in
the Using Quick Search chapter.
For information about what you see on the device itself, go to What's on the screen.
To plan your first route, go to Planning a route.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your
product model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new navigation device!
Welcome to navigation with TomTom

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New in this release
Version 16.1
GO 40, GO 50, GO 51, GO 60, GO 61, GO 400, GO 500, GO 510, GO 600, GO 610, GO 5000, GO
5100, GO 6000, GO 6100
START 40, START 50, START 60
Record and export tracks, and import tracks and routes
You can now record a track while you drive, with or without a route planned. The track is saved in
My Routes.
You can export tracks as GPX files and save them on a memory card for sharing with other users.
You can import track GPX and route ITN files from a memory card and save them in My Routes.
To learn more go to My Routes in this guide.
Search for specific POI names using voice control (GO only)
You can now use voice control to search for a specific POI using the POI brand name. For example,
when voice control is on, you can say "Find Starbucks".
To learn more go to Voice Control in this guide.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
TomTom videos
You can find many videos on our YouTube channel to help you learn about your new TomTom START
and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to find out
more!
Here are links to some videos that you might find interesting:
Tip: Look on the TomTom YouTube Channel for videos in your own language.
TomTom GO (English only)
Learn more about the GO here:
https://tomtom.dist.sdlmedia.com/Distributions/?o=5197E8C4-1943-40F0-A4E8-98A562AFAFCE
The all new TomTom GO - Guided Tour (English only)
https://www.youtube.com/watch?v=sSBSeYtGpuY
Using MyDrive
UK English:
https://www.youtube.com/watch?v=PIs5tGFhQIA
What's new

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French (France):
https://www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
https://www.youtube.com/watch?v=HkZqdD5MkHI
German:
https://www.youtube.com/watch?v=Skg6PWMbRxI
Italian:
https://www.youtube.com/watch?v=AybGRzpgu1s
USA ONLY - Getting traffic on a smartphone-connected device
https://us.support.tomtom.com/app/content/name/Connect/page/3
New products
TomTom Bandit (English): https://www.youtube.com/watch?v=U2DXXwRcWyI

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Installing in your car
Use the supplied mount to install your TomTom START in your vehicle. Read the instructions about
positioning your device before you install your START.
To install your START, do the following:
1. Connect the supplied USB cable to the mount. If the mount is integrated into your START,
connect the USB cable to the device.
Note: Use ONLY the USB cable supplied with your START. Other USB cables may not work.
2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.
3. Choose the best smooth location, on your windscreen or side window, to mount your TomTom
START.
Tip: If the mount is integrated into your START, you can easily change the rotation of your
device. Push the button on the back of the device to release the mount, then slide the mount
out. Insert it back into the other side of the device.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your mount is not integrated into your START, place your START in the mount, making sure
that it clicks into place.
Dashboard adhesive disks are available as part of a range of accessories for your START. For more
information, go to tomtom.com/accessories.
Positioning the device
Be careful where you install your START. The START shouldn't block or interfere with any of the
following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your START easily without leaning or stretching. In a car, you can
attach your START to the windscreen or side window or you can use a Dashboard Mount Disk to
attach the mount to your dashboard.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
Get going

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You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom START, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom START, it may need a few minutes to determine your position. In
future, your position will be found much faster.
To ensure good satellite reception, use your START outdoors and keep it upright. Large objects such
as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your START find
your position faster. QuickGPSfix information is sent to Always Connected devices in real time and
to Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSfix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your START, your START asks for permission to
collect some information about your use of the navigation device. The information is stored on your
START until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are. The end date of your subscription
remains the same, even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.

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You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your START is up-to-date, you can use a memory card as extra storage space to add extra
maps, tracks or routes to your device. Maps can be purchased from tomtom.com.
Device not starting
In rare cases, your TomTom START may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your START to the car
charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your START begins to restart.
Charging your device
The battery in your TomTom START charges when you connect it to the car charger, to your
computer or to a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your START goes into
sleep mode.
Note: Use ONLY the USB cable supplied with your START. Other USB cables may not work.
Caring for your START
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.

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The map view
The map view is shown when you have no planned route. Your actual location is shown as soon as
your START has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, the guidance view is shown.
What's on the screen

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1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to indicate your
direction of travel relative to north, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your START cannot find your location the symbol appears grey.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu
button to show options for the location, or select the Drive/Ride button to plan a route to the
location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
When a search for POIs near destination is done and the results are
shown on the map, less important POIs are shown as black pins with
white crosses.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom START has RDS-TMC Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
10. Speed cameras on your route. Select a speed camera to display information about that camera.
11. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route, including
3D buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.

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The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your START starts after sleeping and you have a route planned, you are shown the guidance
view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate
your direction of travel relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your
planned route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and
your destination.
5. Main Menu button. Select the button to show the Main Menu.

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6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel
to open the quick menu.
Note: If your START cannot find your location the symbol appears grey.
8. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting
for Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus
(+) or a minus (-) sign and the time difference in hours and half
hours in the arrival information panel. The estimated time of arrival
is the local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Petrol stations that are directly on your route.
RDS-TMC Traffic.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams and other incidents on your
route, including information provided by IQ Routes, is shown above the

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symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16
km (9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3
km (2 miles) at the bottom.
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:
Mark a location
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.

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Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Drive Home
Select this button to drive to your home location. If this button is not
included in your main menu, go to My Places to set up you home
location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your main menu, go to My Places to set up you work location.
Recent destination
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Current route
Select this button to clear or change your planned route.
My Places
Select this button to show your saved places.
My Routes
Select this button to show your saved routes.

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Parking
Select this button to find car parks.
Petrol Station
Select this button to find petrol stations.
Traffic & Speed
Cameras
Select this button to use traffic with your RDS-TMC receiver.
Main Menu smaller buttons and symbols
On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the navigation buttons:
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains
information about your START, for example, map version, device serial
number and legal information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the power level of the battery in your device.

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This symbol shows that your START is connected to your TomTom account.
This symbol shows that your START is not connected to your TomTom
account.
This button shows that you will hear voice instructions. Select this button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colours. Select the button
to reduce the brightness of the screen and display the map in darker
colours.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select
Appearance in the Settings menu and switch off Switch to night colours
when dark.
This button shows that the display is using night colours. Select the button
to increase the brightness of the screen and display the map in brighter
colours.
Select this button to refresh your screen.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the
voice instructions are switched off, the volume control will still change the volume of the warnings.
Using gestures
You use gestures to control your START.

20
This Reference Guide explains which gestures to use throughout the guide but here is a complete
list of all the gestures you can use.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on the
map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom
in or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available on your START, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Tip: To open a pop-up menu for an item on the map, select and hold
the item until the menu opens.
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make the
text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.