Toshiba e-STUDIO330AC User manual

R190920W0700-TTEC
Ver00 F(-) Issued in Jan. 2020
2020 Toshiba Tec Corporation All rights reserved
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
Quick Start Guide
Patent; http://www.toshibatec.com/en/patent/
1-11-1, OSAKI, SHINAGAWA-KU, TOKYO, 141-8562, JAPAN
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
Quick Start Guide

2
Available Manuals
Some manuals are printouts and others are PDF files on the Client Utilities/User Documentation DVD.
Printouts describe precautions and basic operations. Read “Safety Information” before using the
equipment. PDF files describe detailed copying functions and other settings.
Printouts
Safety Information
Describes the necessary precautions for use. Read this booklet first.
PDF files on the “Client Utilities/User Documentation DVD”.
Quick Start Guide (This guide)
Describes the preparations, basic usage, FAQs, maintenance and regular cleaning.
Color PDF files on the “Client Utilities/User Documentation DVD”.
Using the Client Utilities/User Documentation DVD
Windows:
1. Set the Client Utilities/User Documentation DVD in the DVD-ROM drive on your computer.
Soware Installer starts automatically.
If Soware Installer does not launch, use the explorer to open the Client Utilities/User Documentation DVD
and double-click “Setup.exe”.
2. Select [I agree to the terms of the License Agreement.] and click [Next].
3. Click the Open User’s Manual link in Soware Installer.
The browser starts automatically and the menu is displayed.
&P.20 “Installing Client Soware”
If the menu is not displayed, use the explorer to open the Client Utilities/User Documentation DVD and
double-click “index.html”.
4. Click the title of the operator’s manual from the menu.
Mac OS:
1. Set the Client Utilities/User Documentation DVD in the DVD-ROM drive on your computer.
2. Open the [Manuals] folder in the Client Utilities/User Documentation DVD and double-click “index.
html”.
3. Click the title of the operator’s manual from the menu.

3
PDF files
Copying Guide
Describes how to use the Copy function.
Scanning Guide
Describes how to use the Scan function.
e-Filing Guide
Describes how to use the e-Filing function.
Template Guide
Describes how to use the Template function.
MFP Management Guide
Describes how to use the User Functions menu and
the Counter.
Fax Guide
Describes how to use the Fax function (optional).
Paper Preparation Guide
Describes how to load paper.
Specifications Guide
Describes the specifications of this equipment and
information on optional devices.
Hardware Troubleshooting Guide
Describes causes and solutions for hardware
problems such as paper misfeeds and errors on the
touch panel.
Soware Troubleshooting Guide
Describes causes and solutions for soware
problems such as the printer driver.
Soware Installation Guide
Describes how to install client soware such as the
printer driver.
Printing Guide
Describes how to use the Print function.
TopAccess Guide
Describes procedures for remote setup and
management from a web-based utility, “TopAccess”.
“TopAccess” web utility allows you to manage the
equipment from a browser.
High Security Mode Management
Guide
Describes the conditions and settings for high
security mode. To comply with CC Certification, see
the “High Security Mode Management Guide”.
To read PDF files
You need to install Adobe Reader or Adobe Acrobat Reader to view and print PDF manuals. If they are
not installed, you can download them from the Adobe Systems Incorporated website.
Help menu for client soware
See the Help menu for the following:
• AddressBook Viewer
• e-Filing Backup/Restore Utility
• TWAIN Driver / File Downloader

4
Reading This Manual
Symbols in this manual
Important items are described with the symbols shown below. Read these items before using this
equipment.
Indicates a potentially hazardous situation which, if not avoided, could result in death,
serious injury, serious damage, or fire in the equipment or surrounding objects.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury, partial damage to the equipment or surrounding objects, or loss of data.
Indicates information to which you should pay attention when operating the equipment.
Read the following descriptions.
Describes handy information for operating the equipment.
&Indicates pages containing related information.
Original/paper direction
You can place paper or originals in a landscape direction.
Example: A4 / LT size original on the original glass
Screens in this manual
• Windows 10 screenshots are used to describe the procedures in Windows.
• Screens may dier depending on your model and how the equipment is used, such as the status of the
installed options, the OS version, and the applications.
• Illustration screens used in this manual are for paper in the A/B format. If you use paper in the LT
format, the display or the order of buttons in the illustrations may dier.

CONTENTS
5
Available Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Reading This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Recommended Toner Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 1 PREPARATIONS
Description of Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Turning On/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Placing Paper and Originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Installing Client Soware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Chapter 2 BASIC OPERATIONS
Home Screen Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Copying Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Fax Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Scanning Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
e-Filing Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Printing Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Chapter 3 MAINTENANCE
Replacing Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Replacing Waste Toner Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Replacing Staple Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Regular Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Chapter 4 TROUBLESHOOTING
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Chapter 5 INFORMATION ABOUT EQUIPMENT
Items Included with this Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Client Soware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Advanced Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
How to back up the data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

6
Trademarks
For trademarks, refer to the Safety Information.
For optimal printing performance, we recommend that you use genuine Toshiba toner cartridges. If you
use a Toshiba-recommended toner cartridge, the following functions are available.
• Cartridge detection:
Notifies you if the toner cartridge is incorrectly installed.
• Toner remaining check:
Notifies you when there is little toner remaining in the cartridge, and informs your authorized service
representative automatically using a remote service.
• Image quality optimization:
Controls image quality according to the characteristics of the toner and allows you to print images of
an optimal quality.
Toshiba cartridges and containers are engineered to specifications designed to provide the best
possible performance and image quality. Toshiba recommends that genuine Toshiba products are used
to maintain peak performance and functionality.
If you are using a toner cartridge other than the one we recommend, the toner may not be recognized. If
this occurs, contact your service representative. Toshiba Imaging Equipment does not prevent the use
of Non-Manufacturer Cartridges and Containers.
Recommended Toner Cartridges
© 2020 Toshiba Tec Corporation All rights reserved
Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of
Toshiba Tec Corporation.

Chapter 1
PREPARATIONS
Description of Components . . . . . . . . . . . . . . . . . . . . .8
Turning On/O. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Placing Paper and Originals . . . . . . . . . . . . . . . . . . . .18
Installing Client Soware . . . . . . . . . . . . . . . . . . . . . .20

Chapter 1 PREPARATIONS
8
Description of Components
This section describes the names and operations of the equipment.
1. Dual Scan Document Feeder
Scans both sides of the original one sheet at a
time.
&Specifications Guide (PDF) : “Chapter 2:
SPECIFICATIONS OF EQUIPMENT”
2. Automatic duplexing unit
Prints on both sides of the paper. Open when
paper misfeeds occur.
3. Bypass tray
For printing on special media types such as OHP
film.
&P.31 “Bypass copying”
4. Paper feed cover
Open to clear misfed paper in the Paper Feed
Unit or Large Capacity Feeder.
5. Paper Feed Unit or Large Capacity Feeder
The Paper Feed Unit adds one drawer.
You can load A4, LT, LG or 13”LG size paper in the
Large Capacity Feeder.
&Specifications Guide (PDF) : “Chapter 3:
SPECIFICATIONS OF OPTIONS”
6. Drawer
Load paper in the drawer.
&P.18 “Placing Paper and Originals”
&Specifications Guide (PDF) : “Chapter 3:
SPECIFICATIONS OF OPTIONS”
7. Front cover
Open when replacing the toner cartridge.
8. Document lamp (Blue)
Lights when originals are placed in the Dual Scan
Document Feeder.
9. Alarm lamp (Orange)
Lights when a paper misfeed has occurred in the
Dual Scan Document Feeder.
Front / Right side
2
5
4
3
6
7
8, 9 1

1
9
Description of Components
Le / Inner side
Yellow Magenta Cyan Black
Y
e
ll
o
w
M
agenta a
n
Cy
lk
14
13
9
10
3
4
6
7
2
1
8
5
11
12
1. Platen sheet
Stabilizes documents placed on the glass.
&P.49 “Regular Cleaning”
2. Original glass
For copying book-type originals and special
paper such as OHP film, as well as plain paper.
3. USB port
For printing files stored in USB device or saving
scanned data to the USB device.
4. Control panel
Sets and operates various types of functions
such as copying.
&P.10 “Control panel”
5. Toner cartridge
When toner runs out, a message is displayed.
Replace the cartridge.
&P.44 “Replacing Toner Cartridge”
6. Waste toner box
Replace this when a message about waste toner
box replacement is displayed.
&P.46 “Replacing Waste Toner Box”
7. Main charger cleaners
When the print result is uneven, clean the main
chargers.
&P.50 “Cleaning the main chargers”
8. Cleaner
Cleans the LED print head or slit glass for color
printers.
&P.50 “Cleaning the main chargers”
9. Exit tray
Holds printouts.
10. Paper exit stopper
Prevents ejected paper from falling.
11. USB terminal (4-pin)
Connects to a computer with a commercially
available USB cable.
12. LAN port
Connects to a network.
13. Scanning area
Reads documents fed through the Dual Scan
Document Feeder.
&P.49 “Regular Cleaning”
14. Original scale
For checking the size of an original placed on the
original glass.

Chapter 1 PREPARATIONS
10
Control panel
Make for various operations and settings.
891013 7
654
3
21
1112
1. [HOME] button
Displays the home screen.
&P.12 “Names and Functions on the Home
Screen”
2. [POWER] button
Turns the power on or o.
3. MAIN POWER lamp
Turns on when the main power switch is on.
4. [ENERGY SAVER] button
Enter or recover from energy saving mode.
5. [ACCESS] button
For when the department code or user
information has been set.
&P.67 “Logging in”
6. Digital keys (Optional)
Use to enter numbers.
7. [PROGRAMMABLE1] button /
[PROGRAMMABLE2] button
Register frequently used functions to these
buttons and press them for quick access.
&MFP Management Guide (PDF) : “Chapter 2:
SETTING ITEMS (Admin)”
8. MEMORY RX lamp
Turns on when receiving fax data and fax
communications.
9. Alarm lamp
Turns on when an error occurs and action needs
to be taken.
10. PRINT DATA lamp
Turns on when receiving data such as print data.
11. [START] button
Starts operations such as copying. The blue lamp
on the le of the button turns on when the
equipment is ready.
12. [FUNCTION CLEAR] button
Clears all selected functions and return to the
default settings.
13. Touch panel
Configure various functions such as copying.
&P.13 “Using the Touch Panel”
Instead of the control panel, you can browse and operate it by means of a computer or a mobile terminal such
as a tablet or a smartphone. For details, see the following guide:
&TopAccess Guide (PDF) : “Chapter 8: [Administration] Tab Page” - “[Setup] Item List”

1
11
Description of Components
Adjusting the angle of the control panel
You can adjust the angle of the control panel between 7 and 90 degrees from the horizontal position.
Be careful not to catch your hands in the gap
between the equipment and the control panel.
This could cause an injury.

Chapter 1 PREPARATIONS
12
You can change the screen displayed when the equipment is turned on to another screen, such as the Copy
function screen. For details, see the following guide:
&TopAccess Guide (PDF) : “Chapter 8: [Administration] Tab Page” - “[Setup] Item List”
Names and Functions on the Home Screen
Displayed when you turn the equipment on or press the [HOME] button. Displays buttons for various
functions.
6
4 51
87
3
2
1. Recall button
Register functions, templates, URLs, etc. and
recall them.
&MFP Management Guide (PDF) : “Chapter 4:
APPENDIX”
2. Home Data Sync button
Synchronize the data on the home screen. This
button is displayed when the Public Home
function is enabled.
&TopAccess Guide (PDF) : “Chapter 8:
[Administration] Tab Page” - “[Setup] Item List”
3. Home Setting button
Modify the home screen settings.
&MFP Management Guide (PDF) : “Chapter 4:
APPENDIX”
4. Job Status button
Check the progress of jobs and the process
history.
&Soware Troubleshooting Guide (PDF) :
“Chapter 1: CONFIRMING JOB STATUS ON THE
TOUCH PANEL”
5. [?] (Help) button
Display information on each function.
&P.54 “Using the Help”
6. Next button
Move to the next page.
7. Page Position indicator
Display the current page position.
8. Status button
Displayed when information is available.

1
13
Description of Components
Using the Touch Panel
The touch panel supports swipe and pinch operations.
Press (Tap)
Lightly press buttons on the screen with your finger and li it immediately.
Swipe
Press the screen with your finger and slide it in one direction. Turns pages on the home screen and
scrolls up and down in a list.

Chapter 1 PREPARATIONS
14
Drag & Drop
You can replace the RECALL button on the home screen. Press the button with your finger, drag it to
another place, and li your finger.
Pinch (pinch and spread)
Press the screen with two fingers, pinch them together or spread them apart on the screen. You can use
this operation in previews of the Simple Scan, Scan, and Fax functions, etc.

15
1
Turning ON/OFF
Turning On/O
This section explains how to turn the power on and o as well as the energy saving mode.
Turning on
Press the [POWER] button
• The equipment starts warming up. The
message is displayed to inform you that the
equipment is warming up. This may take longer
than normal depending on the status and
condition.
• While the equipment is warming up, you can
use the auto job start function. For details, see
the following guide:
&Copying Guide (PDF) : “Chapter 2: HOW TO
MAKE COPIES” - “Basic Copying Procedure”
The home screen is displayed when ready.
When turning o, you also need to shut down by pressing the [POWER] button on the control panel. For
details, see the following page:
&P.16 “Turning o”
Log in to the equipment if you are managing this equipment with the Department Management function or
User Management function.
&P.67 “Logging in”

Chapter 1 PREPARATIONS
16
Turning o
Follow the steps below. Check the following items before turning o the equipment.
• No jobs should be le in the print job list.
• The PRINT DATA lamp (blue) or the MEMORY RX lamp (green) should not be flashing.
(If the equipment is shut down while any of the above lamps are flashing, jobs in progress such as FAX
reception will be aborted.)
• No computer should access the equipment over a network, such as TopAccess.
If you press the [POWER] button while a job is running, a message is displayed asking if you want to delete the
current job and turn o the equipment.
Press the [POWER] button.
You can then select how to turn the equipment
o. If you press [Shutdown], the screen
disappears and the equipment is turned o aer
a short while.
When turning the equipment back on aer turning it o, wait for approximately 30 seconds.

1
17
Turning ON/OFF
Saving energy when not in use – energy saving modes –
The following modes are available; Automatic Power Save mode, Sleep mode, and Super Sleep mode.
The table below shows the procedures to switch modes manually and conditions under which it enters
into or recovers from each mode.
Energy saving
modes
Procedure to switch
modes
Conditions to enter
the mode Status of equipment Conditions to recover from the mode
Automatic
Power Save
mode
When a specified
period of time *1 has
passed since the last
use of the equipment.
—
A message is displayed
to indicate the energy
saving status.
When you press the
[ENERGY SAVER]
button, or when print
data or fax data are
received.
Sleep mode*2
When you press the
[ENERGY SAVER]
button* 3 or when a
specified period of
time * 4 has passed.
When a particular
option * 5 is installed or
when a particular
protocol * 6 is enabled.
The touch panel
display turns o and
the [ENERGY SAVER]
button turns green.
Same as the Automatic
Energy Save mode.
Super Sleep
mode* 7
When you press the
[ENERGY SAVER]
button* 3 or when a
specified period of
time * 4 * 8 has passed.
When a particular
option * 5 is not
installed and also a
particular protocol * 6
is disabled.
The touch panel
display turns o and
the [ENERGY SAVER]
button turns green.
When you press the
[ENERGY SAVER]
button, when print or
fax data are received
through a wired LAN,
or when the time set
for Scheduled Print
has come.
*1 The default value is 1 minute.
*2 The function name and the available settings vary depending on the destination.
*3 The [ENERGY SAVER] button on the control panel.
*4 The default value is 1 minute .
*5 The Wireless LAN/Bluetooth Module.
*6 Any of IPX and other protocols. When the IPsec function is enabled, the equipment enters Sleep mode. For details, see the
following guide:
&TopAccess Guide (PDF) : “Chapter 8: [Administration] Tab Page” - “[Setup] Item List”
*7 This is not available depending on the destination.
*8 Depending on the network environment, the time for switching to Super Sleep mode may take more than 10 minutes even if
it is set to 10 minutes or less.
To change the time for entering each mode, see the following guide:
&MFP Management Guide (PDF) : “Chapter 2: SETTING ITEMS (Admin)” - “General”
&TopAccess Guide (PDF) : “Chapter 8: [Administration] Tab Page” - “[Setup] Item List”
For the European version
Contact your service representative to change the default settings.
When the set time for switching to Automatic Power Save mode is the same as Sleep mode or Super
Sleep mode, the equipment enters into Sleep mode or Super Sleep mode.

Chapter 1 PREPARATIONS
18
Placing Paper and Originals
This section explains how to set paper and originals. Incorrect setting causes image skews or paper misfeeds. Follow the
procedure below.
1
Pull out the drawer.
2
Set the side guide to match the paper
width.
3
Aer fanning the paper, place it face up.
4
Set the end guide to match the paper size.
5
Push in the drawer.
Check that the height of the paper does not exceed
the MAX line on the side guides.
Placing paper
Be careful not to catch your fingers when pushing
the drawer back.
This could cause an injury.
• See the following page for supported paper:
&Specifications Guide (PDF) : “Chapter 1:
SPECIFICATIONS OF PAPER”
• For placing paper in the Large Capacity Feeder, see
the following guide:
&Paper Preparation Guide (PDF) : “Chapter 1:
LOADING PAPER” - “Loading Paper in Drawers”

1
19
Placing Paper and Originals
Placing originals
Original glass
1
Raise the Dual Scan Document Feeder.
2
Place the original face down on the
original glass and align it with the le rear
corner.
3
Lower the Dual Scan Document Feeder.
&Copying Guide (PDF) : “Chapter 2: HOW TO
MAKE COPIES” - “Enlarging or Reducing Images”
Dual Scan Document Feeder
1
Place the originals face up on the original
feeder tray.
2
Align the side guides to the original length.
Do not place any heavy objects (4 kg (9 lb.) or
over) on the original glass and do not press on it
with force.
Breaking the glass could injure you.
When an original is scanned from the original glass,
specify the original size.

Chapter 1 PREPARATIONS
20
Installing Client Soware
This section describes how to install the client soware such as the printer driver from the Client Utilities/User
Documentation DVD.
Recommended installation
Install recommended client soware such as the printer driver all in one go.
Turn the power on and check that the home screen is displayed on the touch
panel.
&P.15 “Turning On/O”
1
Insert the Client Utilities/User Documentation DVD in the DVD-ROM drive of a
Windows computer.
2
Select [I agree to the terms of the License Agreement.] and click [Next].
3
Click [Recommended].
4
Select the port to connect to this equipment and click [Install].
5
Click [Open User’s Manual] to browse the
operator’s manuals.
Log onto Windows with a user account that allows installation such as “Administrators”.