Toshiba B-EX4 SERIES Operating and maintenance instructions

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Quick Installation Manual
This manual is a quick guide on how to set up your B-EX4 printer.
For more details please download the latest edition of the owner’s
manual from the following website.
http://barcode.toshibatec.co.jp/eng/manual/b-ex/index.htm
Important Information to the User
In order to meet Product Safety, FCC and CE marking requirements, it is
advised to use the power cord which was shipped with this product. Otherwise
this cable needs to meet the following standards.
Power Cord
For this product a UL listed, detachable power cord is required. Outside the US,
power cords need to meet the particular country’s certification and application
requirements. If a different power cord is used from that described above you
might violate safety certifications which are in force in the country of use. The
socket-outlet needs to be installed near the equipment and must be easily
accessible.
TOSHIBA BARCODE
PRINTER
B-EX Type 2 Series
!00TSCC0236001!

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1. Unpacking
Unpack the printer as per the Unpacking Instructions supplied with the printer.
1.1 Accessories
When unpacking the printer, please make sure all the following accessories are supplied with the
printer.
CD-ROM (1 pc.)
Safety precautions Quick installation manual Power cord
2. Printer overview
2.1 Appearance
2.1.1 Front View
2.1.2 Rear View
NOTES:
1. Check for damages or scratches on the printer. However, please note that TOSHIBA TEC shall have no
liability for any damage of any kind sustained during transportation of the product.
2. Keep the carton and internal packaging for future transportation of the printer.
<Contents>
• Bar code printer application (BarTender Ultra Lite)
• Windows Driver
• Owner's Manual
• Specifications (Programming, Key operation, etc.)
• Product information (Catalogue)
LCD Message Display
Operation Panel
Top Cover
Supply Window
Media Outlet
Reserved for Parallel
interface
Reserved for Serial or
WLAN interface
USB interface
LAN interface
Reserved for Expansion
I/O interface
Power Switch
AC Power Inlet
Reserved for
RTC & USB
host interface

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CAUTION!
1. Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to
do this may cause missing dots by static electricity or other print quality problems.
2. When loading or replacing the media or a ribbon, be careful not to damage the print head with
a hard object like a watch or a ring.
Since the print head element can be easily damaged by shock, please treat it carefully and do
not hit it with any hard object.
3. Loading the Supplies
3.1 Loading the Media
The following procedure shows the steps to properly load the media into the printer so that it feeds
straight and true through the printer.
The printer prints both labels and tags.
1. Turn the Head Lever to Free position, then release the Ribbon Shaft Holder Plate.
2. Open the Print Head Block.
1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being
drawn into the moving parts, be sure to load the media once the printer has stopped moving
completely.
2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the
media.
3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.
Care must be taken not to allow
the metal or glass part of a watch
to touch the print head edge.
Care must be taken not to allow a
metal object like a ring to touch
the print head edge.
Print Head Block
TAG
LABEL
FREE
Head Lever
Top Cover
NOTES:
Precautions for use of supplies
The max print speed ensuring the print quality differs depending on the combination of media and ribbon.
Please change the print tone or print energy setting according to the media or ribbon to be used.
Especially when printing serial bar codes, the bar-to-space ratio needs to be changed depending on the print
speed.
For details, please refer to the Supply Sp
ecification.
Ribbon Shaft Holder Plate

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3. Push the Paper guide R to the right or in horizontal movement.
4. Put the media on the Paper Holder.
5. Pass the media around the Paper Holder, and then pull the media towards the front of the
printer.
6. Push the Paper Guide against the media until the media is held firmly in place. To lock the
Media, shift the Paper Guide R to vertical position.
7. Place the media between the Media Guides, adjust the Media Guides to the media width, and
shift the Paper Guide R to vertical position to tighten.
NOTES:
1. When the Head Lever is turned to FREE position, the Print Head is raised.
2. To enable printing the Head Lever must be set to the LABEL / TAG position. (This ensures that the
Print Head is closed.)
There are two head pressure levels in the LABEL / TAG position. Set the Head Lever depending on the
media type:
Position LABEL: Labels
Position TAG: Tags
However, proper position may differ depending on media. For details, refer to your TOSHIBA TEC
authorised service representative.
In the case of labels rolled with
the print side facing inside.
In the case of labels rolled with
the print side facing outside.
Paper Guide R
Paper Guide L

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8. Check that the media path through the printer is straight. The media should be centered under
the Print Head.
9. Lower the Print Head Block until it stops.


Batch mode
In the batch mode, the media is continuously printed and fed until the numbers of labels/tags
specified in the issue command have been printed.


Loading with peel off module
When the optional Peel-off Module is fitted, the backing paper is automatically removed from the
label at the Strip Plate as each label is printed.
(1) Remove enough labels from the leading edge of the media to leave 500mm of backing paper
free.
(2) Insert the backing paper under the Strip Plate.
(3) Wind the backing paper onto the Take-up Spool and fix it in position with the Take-up Clip.
(Wind the paper counterclockwise around the spool as this is the direction it rotates.)
(4) Rotate the Take-up Spool counter-clockwise a few times to remove any slack in the backing
paper.
(5) Set the Selection Switch mounted on the Rewinder Assembly to STANDARD/PEEL OFF
position.
Backing Paper
Strip Plate
Take
-
up Spool
Take
-
up Clip
Paper Guide
Media Guide
Print Head
Media
Media Guide
Locking Screw

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Media Outlet
Cutter Module


Loading with cutter
When the optional Cutter Module is fitted, the
media is automatically cut. A disc cutter is
available as an option. Insert the leading edge
of the media into the cutter until it comes out
the Media Outlet of the Cutter Module.
3.2 Loading the Ribbon
There are two types of media available for printing on: these are thermal transfer media and direct
thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal
media.
1. Grasp the tabs on the top and bottom of the Ribbon Stoppers and move the Ribbon Stoppers
back to the end of the Ribbon Shaft.
NOTES:
1. When attaching the ribbon stoppers, make sure that the pinchers face into the printer.
2. Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the
print quality.
3. The Ribbon Sensor is mounted on the rear of the Print Head Block to detect a ribbon end. When a ribbon
end is detected, “NO RIBBON” message will appear on the display and the ERROR LED will illuminate.
WARNING!
The cutter is sharp, so care must be taken not to injure yourself when handling the cutter.
CAUTION!
1. Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the
cutter which may affect the cutter quality and shorten the cutter life.
2. Use of tag paper when the thickness exceeds the specified value may affect the cutter life.
NOTES:
1. Be sure to set the Selection Switch to STANDARD/PEEL OFF position.
2. The backing paper is easier to feed back to the Take-Up Spool if the Front Plate is removed.
3. Fit the Take-Up Clip so that the longer side of the clip is fitted into the shallow groove in the Take-Up
Spool.
4. The backing paper can be wound directly onto the Take-up Spool or a paper core.
Ribbon Stopper
Ribbon Shaft

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2. Leaving plenty of slack between the ribbon spools, place the ribbon onto the Ribbon Shafts as
shown below. There are 2 possible ways to load the ribbon.
3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred
when fitted.
4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes with the
Ribbon Shafts.
5. Take up any slack in the ribbon. Wind the leading tape onto the ribbon take-up roll until the ink
ribbon can be seen from the front of the printer.
6. Turn the Head Lever to Lock position to close the Print Head.
7. Close the Top Cover.
Print Head Block
Ribbon Shaft
Ribbon Shaft Holder Plate
Ribbon Shaft
Outside
Wound Ribbon
Inside
Wound Ribbon
NOTE:
To check or change settings on which type of Ribbon winding to be used, you must go to SYSTEM Mode in
the Printer. For more detail refer to Key Operation Specification, “8.4.1 PRINTER SET”.

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4. Turning the Printer ON/OFF
When the printer is connected to your host computer it is good practice to turn the printer ON
before turning on your host computer and turn OFF your host computer before turning off the
printer.
4.1 Turning ON the Printer
1. To turn ON the printer power, press the Power
Switch as shown in the diagram below. Note that
( | ) is the power ON side of the switch.
2. Check that the ON LINE message appears in the
LCD Message Display and that the ON LINE and
POWER LED lights are illuminated.
4.2 Turning OFF the Printer
1. Before turning off the printer Power Switch verify
that the ON LINE message appears in the LCD
Message Display and that the ON LINE LED light
is on and is not flashing.
2. To turn OFF the printer power, press the Power
Switch as shown in the diagram below. Note that
(O) is the power OFF side of the switch.
CAUTION!
Use the power switch to turn the printer On/Off. Plugging or unplugging the Power Cord to turn the
printer On/Off may cause fire, an electric shock, or damage to the printer.
NOTE:
If a message other than ON LINE appears on the display or the ERROR LED lamp is illuminated, refer to
Owners manual, Error Messages.
CAUTION!
1. Do not turn off the printer power while the media is being printed as this may cause a paper jam
or damage to the printer.
2. Do not turn off the printer power while the ON LINE lamp is blinking as this may cause damage
to your computer.
Power Switch
Power Switch
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< For EU only >
TOSHIBA TEC Europe Retail Information Systems S.A
Rue de la Célidée 33 BE-1080 Brussels
www.toshibatec-eu.com
Copyright © 2012
by TOSHIBA TEC CORPORATION
All Rights Reserved
84-4 Minamicho, Mishima-shi, Shizuoka-ken,
JAPAN
PRINTED IN INDONESIA
EO1-33097C