Toshiba B-EX6T Series User manual

TOSHIBA Bar Code Printer
B-EX6T Series
Key Operation Specification
First edition: February 22, 2016
Second edition: July 25, 2016
Third edition: Dec 22, 2017
Fourth edition: May 17, 2019

Table of Contents
Page
1SCOPE.......................................................................................................................................5
2OUTLINE....................................................................................................................................5
3OPERATION PANEL..................................................................................................................5
4OUTLINE OF EACH MODE........................................................................................................6
4.1 ONLINE MODE............................................................................................................................... 6
4.1.1 Threshold setting mode ..................................................................................................................6
4.1.2 RFID calibration mode ....................................................................................................................6
4.1.3 Information mode............................................................................................................................6
4.2 USER SYSTEM MODE.................................................................................................................. 6
4.3 SYSTEM MODE............................................................................................................................. 7
4.4 DOWNLOAD MODE ...................................................................................................................... 7
4.5 AUTO CONFIGURATION MODE .................................................................................................. 7
5GENERAL VIEW OF KEY OPERATION ....................................................................................8
6ONLINE MODE ........................................................................................................................10
6.1 KEY FUNCTION........................................................................................................................... 10
6.1.1 Online Mode Screen .....................................................................................................................10
6.1.2 Help Screen ..................................................................................................................................11
6.1.3 Manual Threshold Setting Screen.................................................................................................11
6.2 LED FUNCTION........................................................................................................................... 12
6.3 LCD FUNCTION........................................................................................................................... 12
6.4 ONLINE MODE SCREEN............................................................................................................ 12
6.4.1 Online Mode Screen Example ......................................................................................................12
6.4.2 Icon ...............................................................................................................................................14
6.4.3 Online Mode Screen Transition and Operation Example..............................................................15
6.5 HELP SCREEN ............................................................................................................................ 16
6.5.1 Explanation of Help Screen...........................................................................................................16
6.5.2 Help Screen Transition and Operation Example...........................................................................17
6.6 MANUAL THRESHOLD SETTING .............................................................................................. 18
6.6.1 Outline of Threshold setting..........................................................................................................18
6.7 RFID CALIBRATION.................................................................................................................... 23
6.7.1 Outline of the RFID Calibration.....................................................................................................24
6.7.2 RFID Calibration Operation Example............................................................................................25
6.8 INFORMATION MODE................................................................................................................. 26
6.8.1 Outline of the Information Mode....................................................................................................26
6.8.2 Information Mode Operation Example..........................................................................................27
6.8.3 Information Mode Print Sample ....................................................................................................28
6.9 JOB CANCELLATION................................................................................................................ 29
6.9.1 Outline of the Job Cancellation.....................................................................................................29
6.9.2 Job Cancellation Operation Example............................................................................................29
6.10 LCD MESSAGES AND LED INDICATIONS................................................................................ 30

7DISPLAY PATTERN AND KEY OPERATION FOR SYSTEM MODE ANDUSER SYSTEM MODE
.................................................................................................................................................38
7.1 LIST BOX WITH SCROLLBAR.................................................................................................... 38
7.2 VALUE SETTING SCREEN......................................................................................................... 41
7.3 INFORMATION SCREEN............................................................................................................ 43
7.4 SENSOR ADJUSTMENT SCREEN............................................................................................. 45
7.5 TEMPERATURE DISPLAY SCREEN.......................................................................................... 46
7.6 FILE SELECTION SCREEN ........................................................................................................ 47
8INITIAL SETTING WIZARD (NOT AVAILABLE IN JA TYPE) ..................................................48
9SYSTEM MODE .......................................................................................................................51
9.1 OUTLINE OF THE SYSTEM MODE............................................................................................ 51
9.2 REFLECTING THE SYSTEM MODE SETTINGS TO THE PRINTER ....................................... 52
9.3 RESET.......................................................................................................................................... 52
9.4 DIAGNOSTIC ............................................................................................................................... 52
9.4.1 MAINTENANCE COUNTER.........................................................................................................53
9.4.2 AUTO DIAGNOSTIC.....................................................................................................................75
9.4.3 HEAD CHECK...............................................................................................................................77
9.5 SET PARAMETERS..................................................................................................................... 78
9.5.1 MEDIA LOAD................................................................................................................................78
9.5.2 FEED KEY ....................................................................................................................................79
9.5.3 MOVE TO TEAROFF....................................................................................................................79
9.5.4 FW/BK ACT. .................................................................................................................................80
9.5.5 RIBBON SAVE..............................................................................................................................80
9.5.6 HEAD UP CUT/RWD....................................................................................................................80
9.5.7 PRE PEEL OFF ............................................................................................................................81
9.5.8 BACK FEED SPEED.....................................................................................................................81
9.5.9 AUTO HEAD CHECK....................................................................................................................81
9.5.10 RIBBON NEAR END.....................................................................................................................81
9.5.11 PAPER/RBN END.........................................................................................................................82
9.5.12 CALIBRATE..................................................................................................................................84
9.5.13 POWER SAVE TIME....................................................................................................................85
9.5.14 CODE PAGE.................................................................................................................................86
9.5.15 ZERO FONT .................................................................................................................................86
9.5.16 CTRL CODE .................................................................................................................................86
9.5.17 PEEL OFF STATUS .....................................................................................................................87
9.5.18 KANJI CODE.................................................................................................................................87
9.5.19 EURO CODE ................................................................................................................................87
9.5.20 MAXICODE SPEC........................................................................................................................87
9.5.21 FEED ADJ.....................................................................................................................................88
9.5.22 CUT ADJ.......................................................................................................................................89
9.5.23 BACK ADJ.....................................................................................................................................92
9.5.24 X ADJUST.....................................................................................................................................93
9.5.25 HEAT ENERGY TYPE..................................................................................................................93
9.5.26 TONE ADJ. <T>............................................................................................................................94
9.5.27 TONE ADJ. <D>............................................................................................................................95
9.5.28 RIBBON TORQUE........................................................................................................................96
9.5.29 FRONT RIBBON MOTOR ............................................................................................................96

9.5.30 REAR RIBBON MOTOR...............................................................................................................97
9.5.31 Ribbon Width ................................................................................................................................98
9.6 TEST PRINT................................................................................................................................. 99
9.6.1 PRINT CONDITION......................................................................................................................99
9.6.2 SLANT LINE (1DOT) (only B-EX4T1)......................................................................................102
9.6.3 SLANT LINE (3DOT) ..................................................................................................................103
9.6.4 CHARACTERS ...........................................................................................................................104
9.6.5 BARCODE ..................................................................................................................................105
9.6.6 NON-PRINTING..........................................................................................................................105
9.6.7 FACTORY TEST.........................................................................................................................105
9.6.8 AUTO PRINT (TRANS.)..............................................................................................................106
9.6.9 AUTO PRINT (REFL.).................................................................................................................106
9.7 SENSOR..................................................................................................................................... 107
9.7.1 TEMPERATURE.........................................................................................................................107
9.7.2 ADJUSTMENT............................................................................................................................107
9.7.3 THRESHOLD SELECT...............................................................................................................108
9.7.4 THRESHOLD LEVEL..................................................................................................................109
9.8 RAM CLEAR............................................................................................................................... 110
9.8.1 NO RAM CLEAR.........................................................................................................................110
9.8.2 MAINTE.CNT CLEAR.................................................................................................................110
9.8.3 PARAMETER CLEAR.................................................................................................................111
9.9 INTERFACE ............................................................................................................................... 118
9.9.1 LAN/WLAN..................................................................................................................................118
9.9.2 USB.............................................................................................................................................123
9.9.3 RS-232C .....................................................................................................................................123
9.9.4 CENTRONICS ............................................................................................................................125
9.9.5 EXP.I/O.......................................................................................................................................125
9.10 RFID............................................................................................................................................ 126
9.10.1 TEST...........................................................................................................................................126
9.10.2 MODULE.....................................................................................................................................127
9.10.3 RETRY........................................................................................................................................130
9.10.4 UHF SETTING............................................................................................................................131
9.10.5 OTHER........................................................................................................................................136
9.10.6 CARRIER SENSE.......................................................................................................................138
9.11 RTC............................................................................................................................................. 139
9.11.1 DATE TIME.................................................................................................................................139
9.11.2 BATTERY CHECK......................................................................................................................139
9.11.3 RENEWAL..................................................................................................................................139
9.12 USB MEMORY........................................................................................................................... 140
9.12.1 USB TO PRINTER......................................................................................................................140
9.12.2 PRINTER TO USB......................................................................................................................141
9.13 FACTORY TEST ........................................................................................................................ 142
9.13.1 HEAD UP ADJUST.....................................................................................................................142
9.13.2 PANEL TEST..............................................................................................................................142
9.13.3 KEY TEST...................................................................................................................................143
9.14 BASIC......................................................................................................................................... 145
9.14.1 BASIC .........................................................................................................................................145
9.14.2 FILE MAINTENANCE .................................................................................................................145
9.14.3 TRACE........................................................................................................................................145

9.14.4 SYSTEM PROGRAM..................................................................................................................145
9.15 EMULATION MODE................................................................................................................... 145
9.16 XML............................................................................................................................................. 146
9.17 LCD PANEL................................................................................................................................ 147
9.17.1 LCD LANGUAGE........................................................................................................................147
9.17.2 DISPLAY.....................................................................................................................................147
9.17.3 CONTRAST ................................................................................................................................148
9.18 PASSWORD............................................................................................................................... 148
9.18.1 PASSWORD...............................................................................................................................148
10 USER SYSTEM MODE .......................................................................................................150
10.1 OUTLINE OF USER SYSTEM MODE....................................................................................... 150
10.2 EXIT............................................................................................................................................ 150
10.3 SET PARAMETERS................................................................................................................... 150
10.4 DETECTION LEVEL................................................................................................................... 151
10.5 SYSTEM TOOLS........................................................................................................................ 151
10.6 SHOW ISSUE CONDITION....................................................................................................... 151
10.7 RESET........................................................................................................................................ 153
11 DOWNLOAD.......................................................................................................................154
12 AUTO CONFIGURATION MODE........................................................................................156
12.1 Outline of the Auto Configuration Mode..................................................................................... 156
12.2 Preparation for USB Memory..................................................................................................... 156
12.3 Auto Configuration File............................................................................................................... 157
12.3.1 Format.........................................................................................................................................157
12.3.2 Model Information .......................................................................................................................157
12.3.3 Display Message.........................................................................................................................157
12.3.4 Firmware File to be downloaded.................................................................................................157
13 POWER SAVE FUNCTION................................................................................................. 158
COPYRIGHT©2015 TOSHIBA TEC Corporation All rights reserved

5
1 SCOPE
This specification describes key operations using the keys and the LCD of the B-EX6T series high-end industrial
general-purpose bar code printers.
Supported model: B-EX6T1/T3, B-EX4T1-QM/CN
2 OUTLINE
Key operations are different depending on the printer mode: Online mode in which operations are carried out
through the keys and error messages are displayed while the printer is connected to the host such as a PC, and
the system mode in which self-diagnosis and setting of various parameters are performed.
This specification describes the key operation procedures with the printer keys and the LCD.
The names of the keys and LCD messages used in this specification are written in English
3 OPERATION PANEL
Graphic LCD
ERROR LED
PAUSE key
ENTER key
RIGHT key
UP key
RESTART key
ONLINE LED
FEED key
MODE key
CANCEL key
LEFT key
DOWN key

6
4 OUTLINE OF EACH MODE
This chapter describes the outline of each mode supported by the printer. Refer to each chapter for detailed
information.
4.1 ONLINE MODE
This mode is mainly used by users (operators).
The label or tag can be issued in the online mode. When an error occurs, the help function shows the cause
of the error, troubleshooting, and recovery from the error. The threshold setting, described below, is also a
part of the online mode.
4.1.1 Threshold setting mode
Threshold setting mode is provided to correct a print failure with pre-printed media.
When using pre-print label, print start positions may not be detected correctly with the usual media sensor
threshold, depending on the ink type. Such error can be prevented by setting the threshold just for the
pre-printed media to be used. Since the threshold setting value is stored in the non-volatile memory, it is
unnecessary to set the threshold again as long as the same pre-print media is used.
4.1.2 RFID calibration mode
In the RFID calibration mode, the distance to the optimum tag write/read position and AGC value required
for properly writing/reading data on/from RFID tags are obtained through a calibration, the obtained values
are set on the printer automatically, and they are reflected in the printer operation.
To write/read data on/from RFID tags with the bar code printer, it was necessary to manually set a
distance to the write/read position and an AGC value, used for detecting the target tag, with @003
command and in the system mode. However, these are automatically done in the RFID calibration mode.
4.1.3 Information mode
In the information mode, the total feed amount counted during feed and printing operations is displayed on
the LCD or printed in units of centimeter and inch.
Printing of the feed amount is performed on request.
4.2 USER SYSTEM MODE
The user system mode is accessible from the online mode. This mode contains the menus which might be
frequently changed mainly by users (administrator) or service persons.
In addition to the menus such as parameter setting and fine adjustment common to those in the System
Mode, issue condition display function, manual threshold setting, and system tools menu in which the printer
dumps received data are provided.
The values set in this mode are stored in the non-volatile memory.

7
4.3 SYSTEM MODE
This mode is mainly used by service persons or the production department staff for adjustment of the printer
before shipment. The system mode contains the menus which might be changed not so frequently.
In addition to the parameter setting and fine adjustment menus common to the User System Mode, there
are sensor adjustment, interface, RFID, RTC and BASIC setting menus.
Furthermore, self-diagnosis, test print, RAM clear to initialize the printer settings, pre-shipment adjustment
for factory use, and the menu which enables saving parameter settings, external characters, TPCL
commands to the external USB memory or copying the data from the USB memory to the printer are
provided. The values set in this mode are stored in the non-volatile memory.
4.4 DOWNLOAD MODE
This mode is used to download boot and main programs firmware.
4.5 AUTO CONFIGURATION MODE
In this mode, the printer firmware is automatically updated with the program stored in a USB memory.

8
5 GENERAL VIEW OF KEY OPERATION
[Power OFF]
[PAUSE] key
[RESTART] key
[FEED] key
Hold down the [PAUSE] key for
a few seconds.
Hold down the [RESTART] or
[MODE] key for a few seconds.
Power on
Threshold setting mode
User system mode
Download mode
System mode
Online mode
Feed one label.
Pause state
Hold down the [MODE]
key for a few seconds.
Auto configuration mode
Hold down the [ENTER] key for
a few seconds.
RFID calibration mode
Hold down the [UP] key for a few
seconds.
Information mode
Turn the power on while holding down the [FEED] and
[PAUSE] keys at the same time or while holding down
the [MODE] key.
Turn the power on while holding down the
[CANCEL] key.
Turn the power on while holding down the [FEED],
[RESTART] and [PAUSE] keys at the same time.
Hold down the [MODE] and [ENTER]
keys at the same time for a few
seconds.

9
<Example of the LCD display>
Pause state
Threshold setting mode
RFID calibration mode
Information mode
User system mode
System mode
Download mode
Auto configuration mode
Notes:
1. To enter the download mode, system mode or auto configuration mode, keep holding down the specified key
until each menu is shown.
2. Power off
When the power of the printer is turned off(Enter Power SW key), the ONLINE and ERROR LEDs
synchronously flashes (ON: 250ms, OFF: 250ms). When the LEDs are unlit, the printer power turns off.
The printer power shall not be turned on again while these LEDs are flashing. Otherwise, “SYSTEM ERROR
02 POWER FAILURE”message will be displayed, and the LCD message may corrupt before the error
message is displayed.
3. For the conditions to enter the Auto Configuration Mode, refer to Section12.2 Preparation for USB Memory.

10
6 ONLINE MODE
6.1 KEY FUNCTION
The printer behavior is not guaranteed when undefined key is operated.
6.1.1 Online Mode Screen
Key
Function
[FEED]
(1) Feedone piece of media to eject one piece of media.
Use the media to feed to the print start position. If printing is attempted with the media
improperly positioned, print data is not printed at the correct position. One or two
pieces of media need to be fed to adjust the print start position before printing.
(2) Prints the data in the image buffer on one piece of media according to the system
mode setting.
Note: A Clear Command or a command for drawing shall not be sent to the printer while it is
printing by pressing the [FEED] key. If a command is sent, the layout will be destroyed. Also, if
printing is performed by pressing [FEED] key while the data is being drawn in the image
buffer, the layout may be destroyed.
* For details of the following cases, refer to the parameter setting section.
• How to issue the label stock having the label pitch of 25.4 mm or less in the cut issue
mode when the disc cutter is used.
• How to issue the label stock having the minimum label pitch or less for each print
speed in the cut issue mode when the rotary cutter is used.
* In the strip mode, the printer feeds labels even when the peel-off sensor is detecting a
label.
* When the Media Load parameter is enabled, a media feed is performed to find the
print start position depending on the condition. For details, refer to Section 9.5.1
MEDIA LOAD.
[RESTART]
(1) Resume printing after a temporary stop of printing or after an error.
(2) Place the printer in the initial state after startup.
(3) Place the printer in the user system mode.
[PAUSE]
(1) Stop label printing temporarily.
(2) Sets the threshold value.
[MODE]
(1) Place the printer in the user system mode.
[CANCEL]
(1) Clears the job.
[ENTER]
(1) Displays help messages.
(2) Place the printer in the RFID calibration mode.
[UP]
(1) Place the printer in the Information mode.
[DOWN]
(1) No function.
[LEFT]
(1) No function.
[RIGHT]
(1) Displays help messages.

11
6.1.2 Help Screen
Key
Function
[FEED]
(1) Ends help message screen.
[RESTART]
(1) Ends help message screen.
[PAUSE]
(1) Ends help message screen.
[MODE]
(1) Ends help message screen.
[CANCEL]
(1) Ends help message screen.
(2) Return to the previous help page.
(3) Ends help message screen.
[ENTER]
(1) Ends help message screen.
(2) Goes to the next help page.
(3) Ends help message screen.
[UP]
(1) Moves the cursor upward.
[DOWN]
(1) Moves the cursor downward.
[LEFT]
(1) Returns to the previous help page.
(2) Ends help message screen.
[RIGHT]
(1) Goes to the next help page.
(2) Ends help message screen.
6.1.3 Manual Threshold Setting Screen
Key
Function
[FEED]
(1) Moves the cursor upward.
(2) Re-sets.
[RESTART]
(1) Moves the cursor downward.
[PAUSE]
(1) Sets the threshold.
(2) Fixes the selection.
[MODE]
No function.
[CANCEL]
If manual threshold setting has not been performed, end manual threshold setting.
[ENTER]
(1) Fix the selection.
(2) Ends manual threshold setting.
[UP]
(1) Moves the cursor upward.
[DOWN]
(1) Moves the cursor downward.
[LEFT]
(1) Goes to the judgment result page.
(2) Goes to the fine adjustment setting page.
[RIGHT]
(1) Goes to the detail page.
(2) Goes to the fine adjustment setting page.

12
6.2 LED FUNCTION
[ONLINE] LED
Indicates that the printer is in online state.
Flashes when the printer is communicating with the host.
Flashes (ON: 250ms. OFF: 250ms.) in synchronization with the ERROR LED
when the printer is turned off.
Flashes in the power save mode (ON: 1 sec., OFF: 1 sec.) (Note)
[ERROR] LED
Indicates that the printer is in error state.
Flashes when a ribbon near end condition is detected (at a 1-second interval
(ON: 500ms. OFF: 500ms.)
Flashes when a system error occurs (ON: 500ms. OFF: 500ms.)
Flashes (ON: 250ms. OFF: 250ms.) in synchronization with the ONLINE LED
when the printer is turned off.
Note: If the wireless LAN is being linked when the printer is off, both the ONLINE and ERROR LED just turns
on, not flash.
6.3 LCD FUNCTION
The LCD displays the messages which indicate the printer status.
LCD
Type
Graphics LCD
Size
128 dots (W) x 64 dots (H)
Display structure
Maximum of 21 digits x 5 lines
6.4 ONLINE MODE SCREEN
6.4.1 Online Mode Screen Example
Printer
condition
LCD
Description of each line
Online
B-EX4T1 C1.6
PRINTED 000000
IP：192．168．010．020
ONLINE
← Model name, Firmware version (*5)
← Message
← The number of labels printed (*1)
← IP address etc. (*4)
← Icon
Pause
(TO DO) 123
PAUSE
← Thenumberof remaininglabelstoprint (*2)
← Message
← 1st line of the error message
← 2nd line of the error message (*6)
← Icon
Head open
(TO DO) 123
Close the print
head block.
Help▶
HEAD OPEN
← Thenumberof remaininglabelstoprint (*2)
← Message
← 1st line of the error message
← 2nd line of the error message
← Icon, Help guide (*3)

13
(Note):
1. Whether to display or hide the 1st, 3rd and 4th lines of online mode screen can be selected in the system
mode.
2. Refer to Section 6.4.2 Icon Display for details.
(*1) The number of labels printed is the cumulative number of labels printed after a printer is powered on.
Number of labels printed reset to zero when the printer is turned on. During an issue with the cut interval
specified, the number of labels is updated when the label is cut normally.
(*2) [The number of remaining labels to print] = [Specified number of labels to print] –[The number of normally
printed labels before error occurs or placing the printer in pause]
When the number of remaining labels to print is zero, it is not displayed. During an issue with the cut
interval specified, the number of remaining labels is updated when the label is cut normally.
(*3) The help guide is displayed only when applicable help message exists.
(*4)The message displayed here is an IP address or supplemental information such as ribbon near end.
When LAN/WLAN setting is disabled, the IP address is not displayed even if displaying IP address is
enabled in the system mode.
The ribbon near end message is displayed when a ribbon near end is detected, regardless of whether
displaying the ribbon near end message is enabled in system mode.
A ribbon near end is detected depending on the diameter of the unused ribbon. The diameter of 38mm is
equivalent to 30-meter ribbon and the diameter of 43 mm is equivalent to 70-meter ribbon, respectively.
(*5) The model name description
B-EX 6 T 1 –T
Head resolution G: 203dpi, T: 305dpi
Type 1: Type1, 3: Type3
Print method T: Thermal transfer/Direct thermal, D: Direct thermal
Print width 6: 6” width, 4: 4” width
Series model
(*6) While the printer is in pause state, the ribbon near end message may be displayed on this line. The
condition of the display is the same as *4.

14
6.4.2 Icon
Five kinds of icon are displayed in the bottom line of the online mode screen.
These icons are displayed only in the online mode screen.
Icon
Explanation
Wireless LAN icon
Displayed and used when the wireless LAN module is installed.
The graph shows the radio field strength.
Graph 0: Outside the communication range
Graph 1: Radio field strength is weak.
Graph 2: Radio field strength is middle.
Graph 3: Radio field strength is strong.
Link icon
Displayed and used when the wireless LAN module is installed.
Displayed while the printer is communicating by wireless LAN.
Flashes while roaming.
OFF: No connection
ON: Connecting to an access point
Flashing: Roaming (*1)
Data transmission icon
Appears when a print job is present.
ON: Print job is present.
RFID icon
Displayed and used when the RFID module is installed.
Appears when the RFID module type has been set and a
communication between the printer and the RFID module is enabled.
Flashes while communications and operating sequence are made with
the RFID module.
- The communications without radio wave output are included.
- After radio wave output is instructed to the module, this icon flashes even
when there is no radio wave output.
(Flashes while the module stops outputting radio wave under the influence
of other carriers or while changing the channel.)
ON: Module type has been set and the printer is ready to
communicate with the RFID module.

Flashing: Communicating
Ribbon near end icon
Ribbon near end is detected.
Flashes when the ribbon is close to the end.
Ribbon near end is detected depending on the diameter of unused
ribbon. 38 mm is equivalent to 30-meter ribbon and 43 mm is
equivalent to 70-meter ribbon.
Flashing: Ribbon near end state (*1)
(*1) The icon flashes at a 1-second interval (ON: 500 msec. OFF: 500 msec.)

15
6.4.3 Online Mode Screen Transition and Operation Example
B-EX4T1 C1.6
PRINTED 000000
IP:192.168.010.020
ONLINE
Idling or normal issuing
(TO DO) 123
PAUSE
When printing is in progress,
it is stopped.
(TO DO) 123
Close the print
head block.
Help▶
HEAD OPEN
Help guide is displayed.
◀Finish Next▶
Feeding or printing
was attempted with
head block open.
Help message for head open
(*1)
Close the print
head block.
Help▶
HEAD OPEN
(TO DO) 123
Help▶
Load new media.
NO PAPER
When printing is in progress,
it is stopped. Help guide is
displayed.
▴
▾
◀Finish Next▶
The media has run
out.
The media is not
set.
Help message for NO PAPER (*1)
(*1)
The icon flashes at a 1-second interval (ON: 500 msec. OFF: 500 msec.)
.
If the print head is
opened while printing:
If an error occurs
while printing:
When the [PAUSE] key
is pressed while printing:
When the [RESTART] key is pressed,
the printer resumes printing if there is
remaining data to print.
Close the print head.
Load new media.
When the [RESTART] key is pressed, the
printer resumes printing if there is remaining
data to print.
Press the [RIGHT]
key.
Press the [RIGHT]
key.
If the print head is
opened while idling:
Close the print head.

16
6.5 HELP SCREEN
6.5.1 Explanation of Help Screen
When “Help”is displayed at the lower right of the online mode screen, pressing the [RIGHT] or [ENTER] key
causes a help message to be shown.
The help message is displayed on the upper four lines. When the message exceeds four lines, the up and
down arrows are shown on the scrollbar on the left, and the hidden lines can be displayed by scrolling down.
Example of help message
Help message
Display example
Up to 4 lines
◀Finish Next▶
Feeding or printing
was attempted with
head block open.
← 1st line of help message
← 2nd line of help message
← 3rd line of help message
← 4th line of help message
← Help guide
Since the help message is within three lines, the
scrollbar arrows are not shown.
5 lines or
more
▴
▾
◀Finish Next▶
The media has run
out.
The media is not
set.
← 1st line of help message
← 2nd line of help message
← 3rd line of help message
← 4th line of help message
← Help guide
Since the help message exceeds four lines, the
scrollbar arrows are shown.

17
6.5.2 Help Screen Transition and Operation Example
The help screen consists of three pages, which are Help 1, Help 2 and Help 3.
Help 1 shows the details of the error, Help 2 shows a troubleshooting, and Help 3 shows how to recover from
the error.
Online mode:
An error occurred.
(TO DO) 123
Help▶
Load new media.
NO PAPER
Press the [RIGHT] or [ENTER]
key to go to the help screen.
Press the [LEFT] or [CANCEL] key
to go to the online mode.
Help 1:
Details of the error
▴
▾
◀Finish Next▶
The media has run
out.
The media is not
set.
Scroll the screen with the [UP] or
[DOWN] key.
Press the [RIGHT] or [ENTER]
key to go to the next page.
Press the [LEFT] or [CANCEL] key
to go to the previous page.
Help 2:
Troubleshooting
▴
▾
◀Prev Next▶
Load new media.
Load the media.
Read just the media
sensor level.
Scroll the screen with the [UP] or
[DOWN] key.
Press the [RIGHT] or [ENTER]
key to go to the next page.
Press the [LEFT] or [CANCEL] key
to go to the previous page.
Help 3:
How to recover from the
error
▴
▾
◀Prev Finish▶
Press the RESTART
Key to restart
printing.
Adjust the media
Scroll the screen with the [UP] or
[DOWN] key.
Press the [RIGHT] or [ENTER]
key to go to the online mode.
Note: When a key other than above is pressed while Help 1 or Help 2 is displayed, the help screen is
ended and returned to the online mode screen.

18
6.6 MANUAL THRESHOLD SETTING
6.6.1 Outline of Threshold setting
When a label stock is printed, the printer automatically corrects the print position by detecting gaps between
the labels by using the transmissive sensor to maintain a constant print position. However, when preprinted
label stock is used, print positions may not be detected correctly depending on ink type used for preprints. In
this case, it is required to manually set the transmissive sensor threshold through key operations and store the
value in the non-volatile memory.
This threshold stored is used for printing by selecting “3: Transmissive Sensor (when using the preprinted
label)” for the sensor type of the Issue Command, and data is printed at a constant print position correctly
since the print positions are detected based on this threshold.
When the media with black marks printed on the back side is used, the printer automatically corrects the print
position by detecting the black marks by using the reflective sensor. However, if there is reflective rate
variation on the media except for the black marks, the print position cannot be corrected properly. In this case,
it is required to manually set the reflective sensor threshold through key operations and store the value in the
non-volatile memory.
This threshold stored is used for printing by selecting “4: Reflective Sensor (when using a manual threshold
value)” for the sensor type of the Issue Command, and data is printed at a constant print position correctly
since the print positions are detected based on this threshold.

19
Threshold Setting Operation Example
1. Online mode:
Online state
B-EX4T1 C1.6
PRINTED 000000
IP:192.168.010.020
ONLINE
↓Press the [PAUSE] key.
2. Online mode:
Pause state
PAUSE
↓Hold down the [PAUSE] key for 3 seconds.
3. Threshold setting:
Media sensor selection
SELECT MEDIA SENSOR
▴1）REFL.(PRE-PRINT)
2）TRANS.(PRE-PRINT)
▾
Move the cursor with the [UP] or
[DOWN] key.
[CANCEL] key “2. Pause state.”(Threshold setting end.).
“[FEED] + [RESTART]”key is invalid in this state.
↓Press the [ENTER] key.
4. Threshold setting:
Waiting for the media to be
loaded
1）REFL.(PRE-PRINT)
THRESHOLD MODE
▴Load the media.
Press the PAUSE Key
▾to start the
Scroll the screen with the [UP] or
[DOWN] key.
[CANCEL] key “2. Pause state.”(Threshold setting end.).
“[FEED] + [RESTART]” key is invalid in .
↓Press the [PAUSE] key.
5. Threshold setting:
Calibration
1）REFL.(PRE-PRINT)
THRESHOLD MODE
Calibrating
Hold down the [PAUSE] key to keep
feeding the media.
↓Release the [PAUSE] key. (Media feed stops.)
When the judgment result is OK, go to “6. Threshold setting”.
When the judgment result is NG, go to “7. Threshold setting”.
6. Threshold setting:
6a. Judgment result: OK
(After threshold setting)
1）REFL.(PRE-PRINT)
Result: OK (Mid.)
Threshol
Baseline
Retry FEED
Detail▶
[FEED] key “3. Media sensor selection.”(Threshold is set again.)
[ENTER] key “2. Pause state.”(Threshold setting is completed.)
[RIGHT] key “6b. Details of the result.”(Result and the threshold value are displayed.)
6b. Details of the result
1）REFL.(PRE-PRINT)
Peak : 3.7V
Threshold
: 2.7V
Baseline : 1.3V
◀Result
Adjust▶
↓Press the [RIGHT] key.