Toshiba B-EX4T3 User manual

Toshiba Barcode Printer
B-EX4T3 SERIES
Owner’s Manual

<Regulation>

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33114
1.1 Introduction
1
TABLE OF CONTENTS
1. PRODUCT OVERVIEW....................................................................................................................................................2
1.1. Introduction ................................................................................................................................................................2
1.2 Features ......................................................................................................................................................................2
1.3 Unpacking ..................................................................................................................................................................2
1.4 Appearance.................................................................................................................................................................3
1.4.1 Dimensions ............................................................................................................................................................3
1.4.2 Front View .............................................................................................................................................................3
1.4.3 Rear View ..............................................................................................................................................................3
1.4.4 Operation Panel......................................................................................................................................................4
1.4.5 Interior....................................................................................................................................................................4
1.5 Options .......................................................................................................................................................................5
2. PRINTER SETUP...............................................................................................................................................................6
2.1 Installation..................................................................................................................................................................7
2.2 Connecting the Power Cord .......................................................................................................................................8
2.3 Loading Supplies........................................................................................................................................................9
2.3.1 Loading the Media ...............................................................................................................................................10
2.3.2 Loading the Ribbon..............................................................................................................................................11
2.4 Connecting the Cables to Your Printer.....................................................................................................................12
2.5 Turning the Printer ON/OFF ...................................................................................................................................13
2.5.1 Turning ON the Printer ........................................................................................................................................13
2.5.2 Turning OFF the Printer.......................................................................................................................................13
3. MAINTENANCE .............................................................................................................................................................14
3.1 Cleaning ...................................................................................................................................................................14
3.1.1 Print Head/Platen/Sensors....................................................................................................................................14
3.1.2 Covers and Panels ................................................................................................................................................15
3.1.3 Optional Cutter Module .......................................................................................................................................16
4. PRINTER SPECIFICATIONS .........................................................................................................................................17
5. SUPPLY SPECIFICATIONS ...........................................................................................................................................27
5.1 Media .......................................................................................................................................................................27
5.1.1 Media Type ..........................................................................................................................................................27
5.1.2 Detection Area of the Transmissive Sensor .........................................................................................................29
5.1.3 Detection Area of the Reflective Sensor ..............................................................................................................30
5.1.4 EFFECTIVE PRINT AREA OF PAPER................................................................................................................31
5.2 Ribbon......................................................................................................................................................................32
5.3 Recommended Media and Ribbon Types.................................................................................................................32
5.4 Care/Handling of Media and Ribbon .......................................................................................................................33

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33114
1.1 Introduction
2
1. PRODUCT OVERVIEW
1.1. Introduction
1.2 Features
1.3 Unpacking
Thank you for choosing the TEC B-EX4T3 series barcode printer. This
Owner’s Manual contains from general set-up through to how to confirm
the printer operation using a test print, and should be read carefully to
help gain maximum performance and life from your printer. For most
queries please refer to this manual and keep it safe for future reference.
Please contact your Toshiba Tec representative for further information
concerning this manual.
This printer has the following features:
The print head block can be opened providing smooth loading of
media and ribbon.
Various types of media can be used as the media sensors can be
moved from the center to the left edge of the media.
Web based functions such as remote maintenance and other advanced
network features are available.
Superior hardware, including the specially developed 23.6 dots/mm
(600 dots/inch) thermal print head which will allow very clear print at
a printing speed of 2, 3, 4, 5 or 6 inches/sec.
Besides the optional Cutter Module, there is also an optional Peel off
Module, Centronics I/F card, Expansion I/O Card, Narrow width
platen kit.
Unpack the printer as per the Unpacking Instructions supplied with the
printer.
NOTES:
1. Check for damage or scratches
on the printer. However,
please note that Toshiba Tec
shall have no liability for any
damage of any kind sustained
during transportation of the
product.
2. Keep the cartons and internal
packing for future
transportation of the printer.

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33114
1.5 Appearance
3
1.4 Appearance
1.4.1 Dimensions
1.4.2 Front View
1.4.3 Rear View
The names of the parts or units introduced in this section are used in the
following chapters.
278 (10.9) 460 (18.1)
Dimensions in mm (inches)
310
(12.2)
Top Cover
Media Outlet
Supply Window
LCD Message Display
Operation Panel
Serial Port
USB Port
Parallel Port (Option)
LAN Port
USB Host Port
（Option）
Expansion I/O (Option)
Power inlet
Power switch

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33114
1.5 Appearance
4
1.4.4 Operation Panel
1.4.5 Interior
Please see Section 3 for further information about the Operation Panel.
LCD
ERROR LED
PAUSE
RESTART
UP
RIGHT
ENTER
DOWN
CANCEL
MODE
LEFT
FEED
ONLINE LED
Damper
Ribbon Shaft
Supply Shaft
Locking Ring
Supply Holder
Ribbon shaft holder
Head Lever
Ribbon Stopper
Print head
Warning
High temp

1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33114
1.6 Options
5
1.5 Options
Option Name Type Description
Disc cutter module B-EX204-QM-R Disc cutter
Each time media is cut, the media feed is stopped.
Peel off module B-EX904-H-QM-R This allows use of on-demand (peel-off) operation or
to take-up labels and backing paper together when
using the rewind guide plate.
High precision peel off
module
B-EX904-HH-QM-R This allows use of on-demand (peel-off) operation or
to take-up labels and backing paper together when
using the rewind guide plate. To support peel off
minimum 3mm length label.
Expansion I/O interface
card
B-EX700-IO-QM-R Installing this card in the printer allows connection
to an external device with the exclusive interface.
Parallel interface card B-EX700-CEN-QM-R Installing this card provides a Centronics interface
port.
RTC & USB host
interface card
B-EX700-RTC-QM-R This card holds the current time: year, month, day,
hour, minute, second and provides a USB host
interface.
NOTE:
To purchase the optional kits, please contact the nearest authorized Toshiba Tec representative or Toshiba Tec
Head Quarters.

2. PRINTER SETUP ENGLISH VERSION EO1-33114
6
2. PRINTER SETUP
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,
loading media and ribbon, connecting cables, setting the operating environment of the printer and performing an
online print test.
ReferenceProcedureSetup Flow
After referring to the Safety Precautions in this
manual, install the printer in a safe and stable
location.
Connect a power cord to the power inlet of the
printer, then to an AC outlet.
Load a label stock or tag stock.
Adjust the position of feed gap sensor or black
mark sensor according to the media being used.
Load the ribbon.
Connect the printer to a host computer or
network.
Set the printer parameters in the system mode.
Installation
Connecting the power cord
Loading the media
Printer setting
Media sensor position
alignment
Loading the ribbon
Connecting to a host computer
Make a print test from your operating
environment and check the print result.
Print test
2.1 Installation
2.2 Connecting the Power
Cord
2.3.1 Loading the Media
2.3.1 Loading the Media
2.3.2 Loading the Ribbon
2.4 Connecting the Cables to
Your Printer
2.6 Printer Setting
2.8 Print Test
Automatic threshold setting
Manual threshold setting
If necessary, install the printer driver on your
host computer.
2.7 Installing the Printer
Drivers
If the print start position cannot be detected
properly when pre-printed label are used, set the
threshold automatically.
If the print star
t
p
osition cannot be detecte
d
properly even after automatic threshold setting is
performed manually set the threshold.
2.10 Threshold Setting
2.10 Threshold Setting
Turn on the printer power.
Turning the power ON 2.5 Turning the Printer
ON/OFF
Position and Print Tone Fine
adjustment
If necessary, fine adjust the print start position,
cut/strip position, print tone, etc.
2.9 Position and Print Tone
Fine Adjustment
Installing the printer driver

2. PRINTER SETUP ENGLISH VERSION EO1-33114
7
2.1 Installation
To insure the best operating environment and to assure the safety of the
operator and equipment, please observe the following precautions.
Operate the printer on a stable, level surface in a location free from
excessive humidity, high temperature, dust, vibration and direct
sunlight.
Keep your work environment static free. Static discharge can cause
damage to delicate internal components.
Make sure the printer is connected to a clean source of AC power and
no other high-voltage devices, that may cause line noise interference,
are connected to the same mains.
Assure that the printer is connected to the AC mains with a three-
prong power cable that has the proper ground (earth) connection.
Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught in any of the
moving parts, especially the optional cutter mechanism.
Make sure to turn off the power and remove the power cord
whenever working inside the printer. For example when changing the
ribbon, loading the media, or cleaning the printer.
For best results, and longer printer life, use only Toshiba Tec
recommended media and ribbons.
Store the media and ribbons in accordance with their specifications.
This printer mechanism contains high-voltage components; therefore
you should never remove any of the covers of the machine as you
may receive an electrical shock. Additionally, the printer contains
many delicate components that may be damaged if accessed by
unauthorized personnel.
Clean the outside of the printer with a clean, dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
Use caution when cleaning the thermal print head as it will become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the Toshiba Tec recommended print head cleaner
to clean the print head.
Do not turn off the printer power or remove the power plug while the
printer is printing or while the ON LINE lamp is flashing.

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.2 Connecting the Power Cord
8
2.2 Connecting the
Power Cord
1. Make sure that the printer Power Switch is in the OFF () position.
Connect the Power Cord to the printer as shown in the figure below.
2. Plug the other end of the Power Cord into a grounded outlet as shown
in the figure below.
[Example of US Type] [Example of EU Type]
CAUTION!
1. Make sure that the printer
Power Switch is turned to
the OFF position ()
before connecting the
Power Cord to prevent
possible electric shock or
damage to the printer.
2. Connect the Power Cord
to a supply outlet with a
properly grounded
(earthed) connection.
Power Cord
Power Plu
g
Power Inlet
Power
Switch

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
9
2.3 Loading Supplies
1. Do not touch any moving parts. To reduce the risk of fingers, jewelry, clothing, etc., being drawn
into the moving parts, be sure to load the media once the printer has stopped moving completely.
2. The Print Head becomes hot immediately after printing, allow it to cool before loading the media.
3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.
WARNING!
CAUTION!
1. Be careful not to touch the Print Head Elements when lifting the Print Head Block. This may
cause missing dots due to static electricity or other print quality problems.
2. When loading or replacing the media or ribbon, be careful not to damage the print head with hard
objects like watches or rings.
Since the print head element can be easily damaged by shock, please treat it carefully and do not
hit it with hard objects.
Care must be taken not to allow
the metal or glass part of a watch
to touch the print head edge.
Care must be taken not to allow
a metal object like a ring to touch
the print head edge.

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
10
2.3.1 Loading the Media
The following procedure shows the steps to properly load the media into
the printer so that it feeds straight through the printer.
The printer prints both labels and tags.
1. Turn off the power and open the Top Cover.
2. Turn the Head Lever to the FREE position and release the Ribbon
Shaft Holder Plate.
3. Open the Print Head Block.
4. Turn the Locking Ring counterclockwise and remove the Supply
Holder from the Supply Shaft.
5. Put the media on the Supply Shaft.
6. Pass the media around the Guide Shaft, then pull the media towards
the front of the printer.
Locking Ring
Supply Holder
Supply Shaft
NOTES:
1. When the Head Lever is
turned to FREE position, the
Print Head can be raised.
2. To enable printing the Head
Lever must be set to the
LABEL2 position. (This
ensures that the Print Head is
closed.)
However, proper position
may differ depending on
media. So LABEL1 position
is reserved.
3. Do not turn the Locking Ring
on the supply holder
counterclockwise too far or it
may come off the Supply
Holder.
Top Cover
Print Head Block
Head
Lever
Ribbon Shaft Holder Plate
LABEL2
LABEL1
FREE

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
11
2.3.1 Loading the Media
(Cont.)
7. Align the tab of the Supply Holder with the groove in the Supply
Shaft, and push the Supply Holder against the media until the media
is held firmly in place. This will center the media automatically.
Turn the Locking Ring clockwise to secure the Supply Holder.
8. Place the media between the Media Guides and adjust them to the
media width. Once in the correct position tighten the Locking Screw.
9. Check that the media’s path through the printer is straight. The
media should be centered under the Print Head.
NOTE:
Do not over-tighten the
Locking Ring of the Supply
Holder.
Media Guide Supply Holder
Media Guide
Print Head
Locking Screw Media
Guide Shaft
Media
In the case of media which is inside
wound.
In the case of media which is outside
wound.
Tab
Locking Ring
Supply Holder Guide Shaft
Groove
Supply Shaft

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
12
2.3.1 Loading the Media
(Cont.)
10. Lower the Print Head Block.
11. Once the media is loaded it may be necessary to set the Media
Sensors used to detect the start position for label or tag.
Setting the Feed Gap Sensor position
(1) Manually move the Media Sensor so that the Feed Gap Sensor is
positioned at the center of the labels. (indicates the position of the
Feed Gap Sensor).
Setting the Black Mark Sensor position
(1) Pull about 500 mm of media out of the front of the printer, turn the
media back on itself and feed it under the Print Head past the sensor
so that the black mark can be seen from above.
(2) Manually move the Media Sensor so that the Black Mark Sensor is
in line with the center of the black mark on the media. (indicates
the position of the Black Mark Sensor).
NOTE:
Be sure to set the black mark
sensor to detect the center of the
black mark, otherwise a paper
j
am or no paper error may occur.
Media Sensor Feed Gap Sensor ()
Gap
Label
Black Mark
Media Media Sensor Black Mark Sensor ()

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
13
2.3.1 Loading the Media
(Cont.)
12. Batch mode
In the batch mode, the media is continuously printed and fed until the
number of labels/tags specified in the issue command have been
printed.

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
14
2.3.1 Loading the Media (Cont.)
When the cutter module is fitted:
WARNING!
The cutter blade is sharp, so care must be taken not to injure yourself when handling the cutter.
When the optional cutter module is fitted, insert the
leading edge of the media into the cutter until it comes
out the media outlet of the cutter cover. The media is
automatically cut.
CAUTION：
1. Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter, which
may affect the cutter quality and shorten the cutter life.
2. Cutting tag paper whose thickness exceeds the specified value may affect the cutter life.
Cutter cover
Media
Media outlet

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
15
When the high-precision peel-off module is fitted:
When the optional peel-off module is fitted, a label is automatically removed from the backing paper at the
strip plate as each label is printed.
1. Press the peel-off unit release button to open the
peel-off unit.
2. Remove enough labels from the leading edge of the
media to leave 200mm of backing paper free.
3. Insert the leading edge of the backing paper under
the backing paper feed roller.
4. Close the peel-off unit until it clicks.
5. Manually move the peel-off sensor so that it is in line
with the center of labels coming out of the media
outlet. (Basically, align the sensor with the center of
the media outlet)
Peel-off unit release button
Pee-off unit
Backing
paper feed
roller
Backing
paper
Backing paper
Pee-off unit
Peel-off sensor

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
16
6. Set the ribbon shaft holder plate and turn the head lever
to LABEL2 position.
7. Close the top cover.
Top cover
Head lever
Ribbon shaft holder plate

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
17
When the peel-off module is fitted:
1. Remove enough labels from the leading edge of the
media to leave 500mm of backing paper free.
2. Pull the backing paper out of the media outlet, then
insert the leading edge of the backing paper under the
strip plate.
3. Wind the backing paper onto the take-up spool and
fix it in position with the take-up clip. (Wind the paper
counterclockwise around the spool.)
4. Rotate the take-up spool counterclockwise a few
times to remove any slack in the backing paper.
5. Set the selection switch mounted on the rewinder
Ass’y to STANDARD PEEL OFF position.
NOTES:
1. Be sure to set the selection switch to STANDARD/PEEL OFF position.
2. Fit the take-up clip so that the longer side of the clip is fitted into the shallow groove in the take-up spool.
3. Insert the take-up clip fully.
4. Backing paper can be wound directly onto the take-up spool or a paper core fitted on the take-up spool.
When winding backing paper directly onto the Take-up spool, detach the spring plate from the take-up
spool by removing the screw. Otherwise, it may be difficult to pull out the wound backing paper roll.
Wind the backing paper onto the take-up spool two or three times, then fasten the backing paper with the
take-up clip.
When using a paper core, put a core on the take-up spool without removing the sprint plate, and attach
the leading edge of the backing paper to the core with adhesive tape. The take-up clip is not necessary.
Backing Paper
Strip Plate
Take-up Spool
Take-up Clip

2. PRINTER SETUP ENGLISH VERSION EO1-33114
2.3 Loading Supplies
18
2.3.2 Loading the Ribbon
1. Grasp the tabs on the top and bottom of the Ribbon Stoppers and
move them back to the end of the Ribbon Shaft.
2. Leaving plenty of slack between the ribbon spools, place the ribbon
onto the Ribbon Shafts as shown below.
Ribbon path
Ribbon Shaft
Ribbon Take-up Roll
Print Head Block
Ribbon Stopper
Ribbon Shaft
NOTES:
1. When attaching the ribbon
stoppers, make sure that the
pinchers face into the printer
2. Be sure to remove any slack in
the ribbon before printing.
Printing with a wrinkled
ribbon will reduce the print
quality.
3. The Ribbon Sensor is mounted
on the rear of the Print Head
Block to detect a ribbon end.
When a ribbon end is detected
a “NO RIBBON” message
will appear on the display and
the ERROR LED will
illuminate.