Toshiba Satellite P10 SERIES User manual

Toshiba Personal Computer
Satellite P10 Series
Maintenance Manual
TOSHIBA CORPORATION

Copyright
© 2003 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.
Toshiba Personal Computer Satellite P10 Series Maintenance Manual
First edition September 2003
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the P10 Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change
without notice. Therefore, Toshiba assumes no liability for damages incurred directly or
indirectly from errors, omissions, or discrepancies between any succeeding product and this
manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.
ii Satellite P10 Series Maintenance Manual

Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite P10 Series, referred to as the P10 Series in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety precautions
are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery
or an equivalent battery recommended by Toshiba. Installation of the wrong battery can
cause the battery to explode.
Satellite P10 Series Maintenance Manual iii

The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the P10 Series system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU
problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD module
Board layout
Pin assignments
Keyboard scan/character codes
Key layout
Screw torque list
Reliability
iv Satellite P10 Series Maintenance Manual

Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause
(Break) means you must hold down Ctrl and at the same time press Pause (Break). If three
keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face below:
Format complete
System transferred
Satellite P10 Series Maintenance Manual v

vi Satellite P10 Series Maintenance Manual

Table of Contents
Chapter 1 Hardware Overview
1.1 Features............................................................................................................................ 1-1
1.2 System Unit...................................................................................................................... 1-5
1.3 2.5-inch Hard Disk Drive............................................................................................... 1-12
1.4 Removable Drives.......................................................................................................... 1-13
1.5 Power Supply................................................................................................................. 1-18
1.6 Batteries ......................................................................................................................... 1-20
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting Introduction .......................................................................................... 2-1
2.2 Troubleshooting Flowchart.............................................................................................. 2-2
2.3 Power Supply Troubleshooting ....................................................................................... 2-7
2.4 Display Troubleshooting................................................................................................ 2-12
2.5 FDD Troubleshooting .................................................................................................... 2-15
2.6 Keyboard Troubleshooting ............................................................................................ 2-17
2.7 External USB Devices Troubleshooting........................................................................ 2-19
2.8 TV-Out Failure Troubleshooting ................................................................................... 2-21
2.9 Printer Port Troubleshooting ......................................................................................... 2-23
2.10 TouchPad Troubleshooting............................................................................................ 2-25
2.11 Speaker Troubleshooting ............................................................................................... 2-27
2.12 Optical Drive Troubleshooting ...................................................................................... 2-29
2.13 Modem Troubleshooting................................................................................................ 2-32
2.14 PC Card Troubleshooting .............................................................................................. 2-34
2.15 IEEE 1394 Troubleshooting .......................................................................................... 2-36
2.16 Wireless LAN Troubleshooting..................................................................................... 2-38
2.17 Bluetooth Troubleshooting ............................................................................................ 2-40
Satellite P10 Series Maintenance Manual vii

Chapter 3 Tests and Diagnostics
3.1 The Diagnostic Test .........................................................................................................3-1
3.2 Executing the Diagnostic Test..........................................................................................3-2
3.3 Config Check Test............................................................................................................3-6
3.4 DMI Check Test ...............................................................................................................3-7
3.5 PIO Loopback Test...........................................................................................................3-8
3.6 IEEE 1394 Test ................................................................................................................3-9
3.7 Speaker Audio Test ........................................................................................................3-10
3.8 Fan ON/OFF Test...........................................................................................................3-11
3.9 Main Battery Charge Test ..............................................................................................3-12
3.10 FDD Test ........................................................................................................................3-13
3.11 CD-ROM Test ................................................................................................................3-14
3.12 Keyboard Test ................................................................................................................3-15
3.13 Mouse (Pad) Test ...........................................................................................................3-18
3.14 LCD Pixels Mode Test...................................................................................................3-20
3.15 Lid Switch Test ..............................................................................................................3-21
3.16 HDD R/W Test...............................................................................................................3-22
3.17 LAN Test........................................................................................................................3-24
3.18 RTC Test ........................................................................................................................3-26
3.19 CD Control Button Test .................................................................................................3-27
viii Satellite P10 Series Maintenance Manual

Chapter 4 Replacement Procedures
4.1 General............................................................................................................................. 4-1
4.2 Battery.............................................................................................................................. 4-7
4.3 PC Card............................................................................................................................ 4-9
4.4 Optical Drive Module .................................................................................................... 4-12
4.5 Optical Drive.................................................................................................................. 4-14
4.6 Wireless LAN Unit ........................................................................................................ 4-16
4.7 Expansion Memory........................................................................................................ 4-19
4.8 Modem / Bluetooth Unit ................................................................................................ 4-22
4.9 Fan, Heat Sink, & CPU.................................................................................................. 4-25
4.10 HDD............................................................................................................................... 4-29
4.11 Keyboard........................................................................................................................ 4-33
4.12 Display Assembly .......................................................................................................... 4-36
4.13 Top Cover ...................................................................................................................... 4-38
4.14 TouchPad ....................................................................................................................... 4-41
4.15 Speakers ......................................................................................................................... 4-43
4.16 System Board ................................................................................................................. 4-45
4.17 Direct Play Button Board............................................................................................... 4-47
4.18 Display Mask ................................................................................................................. 4-49
4.19 LCD Module .................................................................................................................. 4-51
4.20 FL Inverter Board .......................................................................................................... 4-53
Satellite P10 Series Maintenance Manual ix

x Satellite P10 Series Maintenance Manual
Appendices
Appendix A Handling the LCD Module..................................................................................A-1
Appendix B Board Layout....................................................................................................... B-1
Appendix C Pin Assignments..................................................................................................C-1
Appendix D Keyboard Scan/Character Codes.........................................................................D-1
Appendix E Key Layout .......................................................................................................... E-1
Appendix F Series Screw Torque List .................................................................................... F-1
Appendix G Reliability ............................................................................................................G-1