Toshiba Satellite P30 User manual

Toshiba Personal Computer
Satellite P30
Maintenance Manual
TOSHIBA CORPORATION

Copyright
© 2004 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.
Toshiba Personal Computer Satellite SATELLITE P30 Maintenance Manual
First edition August 2004
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the A70 Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change
without notice. Therefore, Toshiba assumes no liability for damages incurred directly or
indirectly from errors, omissions, or discrepancies between any succeeding product and this
manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.
ii Satellite P30 Maintenance Manual

Preface
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite SATELLITE P30, referred to as the P30 Series in this
manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety precautions
are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery
or an equivalent battery recommended by Toshiba. Installation of the wrong battery can
cause the battery to explode.
Satellite P30 Maintenance Manual iii

The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the P30 Series system unit and each FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU
problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the
FRUs.
Appendices The appendices describe the following:
Handling the LCD module
Board layout
Pin assignments
Keyboard scan/character codes
Key layout
Screw torque list
Reliability
iv Satellite P30 Maintenance Manual

Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause
(Break) means you must hold down Ctrl and at the same time press Pause (Break). If three
keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face below:
Format complete
System transferred
Satellite P30 Maintenance Manual v

vi Satellite P30 Maintenance Manual

Table of Contents
Chapter 1 Hardware Overview
1.1 Features............................................................................................................................ 1-1
1.2 System Unit...................................................................................................................... 1-5
1.3 2.5-inch Hard Disk Drive................................................................................................. 1-9
1.4 Removable Drives.......................................................................................................... 1-10
1.5 Power Supply................................................................................................................. 1-16
1.6 Batteries ......................................................................................................................... 1-18
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting Introduction .......................................................................................... 2-1
2.2 Troubleshooting Flowchart.............................................................................................. 2-2
2.3 Power Supply Troubleshooting ....................................................................................... 2-7
2.4 Display Troubleshooting................................................................................................ 2-12
2.5 FDD Troubleshooting .................................................................................................... 2-15
2.6 Keyboard Troubleshooting ............................................................................................ 2-17
2.7 External USB Devices Troubleshooting........................................................................ 2-20
2.8 TV-Out Failure Troubleshooting ................................................................................... 2-22
2.9 5IN1 (XD, SD, MS, SM, MMC) Failure Troubleshooting............................................ 2-24
2.10 TouchPad Troubleshooting............................................................................................ 2-26
2.11 Speaker Troubleshooting ............................................................................................... 2-28
2.12 DVD-ROM and Multi-Drive Troubleshooting.............................................................. 2-29
2.13 Modem Troubleshooting................................................................................................ 2-32
2.14 PCMCIA Troubleshooting............................................................................................. 2-34
2.15 IEEE 1394 Troubleshooting .......................................................................................... 2-36
2.16 Wireless LAN Troubleshooting..................................................................................... 2-38
2.17 Bluetooth Troubleshooting ............................................................................................ 2-40
Satellite P30 Maintenance Manual vii

Chapter 3 Tests and Diagnostics
3.1 The Diagnostic Test .........................................................................................................3-1
3.2 Executing the Diagnostic Test..........................................................................................3-2
3.3 Config Check Test............................................................................................................3-6
3.4 DMI Check Test ...............................................................................................................3-7
3.5 Speaker Audio Test ..........................................................................................................3-8
3.6 Fan ON/OFF Test.............................................................................................................3-9
3.7 Main Battery Charge Test ..............................................................................................3-10
3.8 Fan ON/OFF Test...........................................................................................................3-11
3.9 Main Battery Charge Test ..............................................................................................3-12
3.10 FDD Test ........................................................................................................................3-13
3.11 CD-ROM Test ................................................................................................................3-14
3.12 Keyboard Test ................................................................................................................3-15
3.13 Mouse (Pad) Test ...........................................................................................................3-17
3.14 LCD Pixels Mode Test...................................................................................................3-19
3.15 Lid Switch Test ..............................................................................................................3-20
3.16 HDD R/W Test...............................................................................................................3-21
3.17 LAN Test........................................................................................................................3-23
3.18 RTC Test ........................................................................................................................3-25
3.19 CD Control Button Test .................................................................................................3-26
viii Satellite P30 Maintenance Manual

Chapter 4 Replacement Procedures
4.1 General............................................................................................................................. 4-1
4.2 Battery.............................................................................................................................. 4-7
4.3 PC Card............................................................................................................................ 4-9
4.4 HDD............................................................................................................................... 4-11
4.5 Optical Drive Module .................................................................................................... 4-13
4.6 Optical Drive.................................................................................................................. 4-15
4.7 Wireless LAN Unit ........................................................................................................ 4-17
4.8 Expansion Memory........................................................................................................ 4-20
4.9 Keyboard........................................................................................................................ 4-23
4.10 Modem ........................................................................................................................... 4-26
4.11 Display Assembly .......................................................................................................... 4-28
4.12 Touch Cover................................................................................................................... 4-31
4.13 Touch Pad ...................................................................................................................... 4-34
4.14 Speakers ......................................................................................................................... 4-36
4.15 System Board ................................................................................................................. 4-37
4.16 Fan, Heat Sink, & CPU.................................................................................................. 4-39
4.17 Display Mask ................................................................................................................. 4-42
4.18 LCD Module .................................................................................................................. 4-44
4.19 FL Inverter Board .......................................................................................................... 4-47
Satellite P30 Maintenance Manual ix

x Satellite P30 Maintenance Manual
Appendices
Appendix A Handling the LCD Module..................................................................................A-1
Appendix B Board Layout....................................................................................................... B-1
Appendix C Pin Assignments..................................................................................................C-1
Appendix D Keyboard Scan/Character Codes.........................................................................D-1
Appendix E Key Layout .......................................................................................................... E-1
Appendix F Series Screw Torque List .................................................................................... F-1
Appendix G Reliability ............................................................................................................G-1

Chapter 1
Hardware Overview
1

1 Hardware Overview
1-ii Satellite P30 Series Maintenance Manual

1 Hardware Overview
Chapter 1 Contents
1.1 Features...................................................................................................................... 1-1
1.2 System Unit................................................................................................................ 1-5
1.3 2.5-inch Hard Disk Drive........................................................................................... 1-9
1.4 Removable Drives.................................................................................................... 1-10
1.4.1 DVD-R/-RW Drive ................................................................................... 1-10
1.4.2 DVD-ROM Drive...................................................................................... 1-12
1.4.3 DVD+-R/DVD+-RW Drive ...................................................................... 1-14
1.4.4 DVD Super Multi Drive............................................................................ 1-15
1.5 Power Supply ........................................................................................................... 1-16
1.6 Batteries ................................................................................................................... 1-18
1.6.1 Main Battery.............................................................................................. 1-18
1.6.2 RTC battery............................................................................................... 1-19
Satellite P30 Series Maintenance Manual 1-iii

1 Hardware Overview
1-iv Satellite P30 Series Maintenance Manual

1.1 Features 1 Hardware Overview
1.1 Features
The Satellite P30 Series Personal Computer uses extensive Large Scale Integration (LSI), and
Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide
compact size, minimum weight and high reliability.
This computer incorporates the following features and benefits:
CPU
•Intel Celeron up to 2.8GHZ(W/O HT)
•Intel Prescott Celeron up to 3.2GHz
•Intel Northwood P4 up to 3.2GHZ(W/ HT)
•Intel Prescott P4 up to 3.6GHz
•Micro FC-PGA package CPU
Chipset
•ATI Mobility 216NLS3BGA21H RX300ML
•ATI IXP150/218S2EBNA46
•ATI_216PBCGA15F M11P
•ENE KB910 for keyboard controller, battery management unit, and RTC.
•ENE CB1410 or CB714 for Card Bus PCMCIA controller with 5 in 1 card Reader.
•ALC250 for AC97 CODEC.
•VIA VT6301S for 1394 controller.
•Realtek RTL8100CL on board LAN.
Memory
•DDR333 specification compliant
•No on-board memory
•Two DDR SODIMM with 256MB/512MB/1GB
•Max upgrade to 2GB with 2 SODIMM socket
•128KB/256 KB/512KB/1MB L2 Cache on CPU.
•Adjustable 64/128MB VGA DDR RAM share from North Bridge.
Satellite P30 Series Maintenance Manual 1-1

1 Hardware Overview 1.1 Features
BIOS
•1MB Flash ROM for system BIOS.
a) Suspend to RAM/Disk.
b) Password protection (System).
c) Windows 98 ready with PnP
d) Various hot key for system control.
e) Refreshable
f) Complete ACPI 1.0B Function
Power
•8cell Li-Ion 18650 size smart battery pack with 63Wh capacity (95W Design)or 12
cells Li-Ion 18650 size smart battery pack with 95Wh capacity (145W Design).
•Approximately 12 hours or longer charge time to 100% battery capacity with the
system on.
•Approximately 4 hours or longer charge time to 100% battery capacity with the
system off.
•Approximately 2.6 days discharge time in standby mode for 12-cell battery and 1.7
days for 8-cell battery.
•Discharge time in shutdown mode is approximately 1 month.
HDD
•One 2.5", 9.5mm hard disk with capacity 30GB/40GB/60GB/80/100GB/120GB
•Bus Master IDE
•9.5mm, 2.5”HDD Support
•Support Ultra 100 synchronous DMA
ODD Devices
One of the following:
•5.25” 12.7mm height COMBO device
•5.25” 12.7mm height DVD Dual device
•5.25” 12.7mm height DVD Super Multi device
•5.25’’ 12.7mm height DVD-ROM device
Optional Devices
•128MB/256MB/512MB/1024MB SO-DIMM modules
•MINI PCI module (802.11a+b+g Askey wireless LAN module/802.11b+g Askey
wireless LAN module)
•MDC Modem
•Dual-Band build in Antenna for Wireless LAN Communication.
1-2 Satellite P30 Series Maintenance Manual

1.1 Features 1 Hardware Overview
Keyboard
An easy-to-use 87-key keyboard provides a numeric keypad overlay for fast numeric data
entry or for cursor and page control. It supports software that uses a 101- or 102-key
enhanced keyboard. Includes one Windows®key and one Application key.
TouchPad
This pointing control device, located in the center of the keyboard palm-rest, provides
convenient control of the cursor without requiring desk space for a mouse. The TouchPad
incorporates two mouse buttons.
Display
•17-inch WXGA TFT screen, 1400×900 pixels, Response time 25-40ms (typ.); For
Normal LCD-Contrast ratio 200-400:1 (typ.); Brightness 170-200 Nit (typ.)
•17-inch WXGA WSXGA+CSV TFT screen, 1680×1050 pixels, Response time
40ms (typ.); For Normal LCD-Contrast ratio 400:1 (typ.); Brightness 170 Nit (typ.)
I/O Ports
•One optional 25-pin parallel port, EPP/ECP capability
•One 15-pin CRT port, supports DDC 2B
•One optional TV-out connector
•One MIC-In port
•One Headphone-Out
•One 2-pin AC adapter jack
•One type II PCMCIA card bus slot
•Three 4-pin USB 2.0 ports
•One RJ11/RJ45 Port
•VR for volume control
•One optional IEEE 1394 port
•One optional 5-in-1 port, support SD/MMC/SM/MS/XD
PCMCIA Card Organization
•One type II card socket only
•SRAM, OTPROM, FLASH ROM, mask ROM memory card up to 64MB
•MODEM/LAN card
•Card bus card
•ACPI 1.0 Compliant
Multiple Digital Media Card
•Supports SD/MMC/SM/MS/MS Pro/xD card
•SD memory capacity support from 8MB to 512MB
•MMC memory capacity support from 8MB to 256MB
•SM memory capacity support from 4MB to 128MB
•MS memory capacity support from 8MB to 256MB
•MS Pro memory capacity support from 256MB to 1GB
•xD memory capacity support from 4MB to 512MB
Satellite P30 Series Maintenance Manual 1-3

1 Hardware Overview 1.1 Features
Universal Serial Bus (USB)
The computer comes with three USB ports that comply with Universal Host Controller
Interface (UHCI). The USB enables daisy-chain connection of up to 127 USB-equipped
devices. It is designed for easy configuration by a Plug-and-Play operating system and
provides hot insertion/ejection capability.
Parallel port
A 25-pin parallel port enables connection of a printer or other parallel device. The port
supports Extended Capabilities Port (ECP) conforming to IEEE-1284 and is Enhanced
Parallel Port (IEEE 1284) compliant. It features ChiProtect circuitry for protection against
damage due to printer power-on.
External monitor port
A 15-pin CRT port supporting DDC 2B enables connection of an external monitor, which
is recognized automatically by Video Electronics Standards Association (VESA) Display
Data Channel (DDC) compatible functions.
Sound system
A Cirrus logic ALC250 for AC97 codec audio subsystem offers industry leading mixed
signal technology to enhance the computer’s multimedia capability. The sound system is
equipped with stereo speakers and jacks for headphone and external microphone.
TV-out port
This video-out mini-jack enables transfer of NTSC or PAL data (video and right/left
audio) to external devices such as a TV.
LAN port
The computer comes with an RJ-45 Local Area Network (LAN) port. The LAN port
provides connectivity for LAN.
Programmable buttons
When system is off, pressing this button will turn on CD Playback mode. Pressing this
button again will turn off CD Playback mode. When system is turned on, pressing this
button will launch the program which you defined with Programmable Button utility.(The
default setting is Windows Media Player)
1-4 Satellite P30 Series Maintenance Manual

1.2 System Unit 1 Hardware Overview
1.2 System Unit
The system unit is composed of the following major components:
Processor
•Intel Celeron CPU w/0.13μ,128KL2, 400MHz up to 2.8GHZ(W/O HT)
•Intel Prescott Celeron CPU w/0.09μ,256KL2, 533MHz up to 3.33GHz
•Intel Northwood P4 CPU w/0.13μ, 512KL2, 533MHz up to 3.2GHZ(W/ HT)
•Intel Prescott P4 CPU w/0.09μ, 1ML2, 533MHz up to 3.6GHz
Syste L
obility Radeon 9000IGP/216NLS3BGA21H RX300ML
218S2EBNA46
•Power Management Functions
Keyb r
is use as keyboard controller and battery management unit
Mem
ystem DRAM
dard 200-pin DDR SO-DIMM memory support +2.5V
•M BIOS
Vide ility RADEON™)
266/333MHZ
rt
VOB and DVOC)support
interface.
t up to WXGA, WSXGA+; panel,
SMsC L
ant
ction Serial Port
•Micro FC-PGA package CPU
m ogic
•ATI M
•Integrated DRAM controller
•Hub Interface to ATI IXP150/
•ATI_216PBCGA15F M11P
oa d Controller
•ENE KB910
ory
•S
•Two JEDEC stan
128/256/512MB/1024MB.
System & KB Combine RO
•1MB Flash ROM
o Subsystem (ATI Mob
•UMA VGA Memory up to 128MB
•Display Core Frequency of 200/250/
•3D Graphics Engine
•Analog Display suppo
•Digital Video out port (D
•DVOB With 165-MHZ clot clock support for 12 bit
•Dedicated 2FP (local flat panel) interface
•Single or dual channel LVDS panel suppor
resolution with frequency range from 25MHZ to 112MHZ per channel.
PC 47N217 Super I/O with LPC Interface
•PC99a, PC2001
•ACPI 2.0 Compli
•Serial Ports
•One Full Fun
Satellite P30 Series Maintenance Manual 1-5

1 Hardware Overview 1.2 System Unit
•High Speed NS 16C550A Compatible UARTs with Send/Receive 16-Byte FIFO
rator
ontroller
Consumer IR Support
Address, 15 IRQ Options and 3 DMA Options
Port
1.9 (IEEE 1284 Compliant)
•
o Printer Power-On
ddress and Data Bus
s
ation
le with Serialized Serial IRQ Interface Compatible
•
t(IO_PME#)Interface Pin
Audi u
Compatible.
Signal Technology.
ereo Inputs for LIN_IN, CD, VIDEO, and AUX.
D Input.
rt.
Audio & WLP2.0 audio Requirements.
ate (96KHz) of DVD audio playback.
ENE
olerance
•Supports 230k and 460k Baud
•Programmable Baud Rate Gene
•Modem Control Circuitry
•Infrared Communications C
•IrDA v1.2 (4Mbps), HPSIR, ASKIR,
•1 IR Ports
•96 Base I/O
•Multi-Mode Parallel Port with ChiProtect
•Standard Mode IBM PC/XT, PC/AT,
•PS/2 Compatible Bidirectional Parallel
•Enhanced Parallel Port (EPP)
Compatible – EPP 1.7 and EPP
IEEE 1394 Compliant Enhanced Capabilities Port (ECP)
•ChiProtect Circuitry for Protection Against Damage Due t
•192 Base I/O Address, 15 IRQ and 3 DMA Options
•LPC Bus Host Interface
•Multiplexed Command, A
•8-Bit I/O Transfers
•8-Bit DMA Transfer
•16-Bit Address Qualific
•Serial IRQ Interface Compatib
with Serialized IRQ Support for PCI Systems
PCI CLKRUN# Support
•Power Management Even
o s bsystem
•AC97 2.2
•Industry Leading Mixed
•20-bit Stereo Digital-to-Analog Converters.
•18-bit Stereo Analog-to- Digital Converters.
•Sample Rate Converters.
•Four Analog Line-level St
•Two Analog Line-level Mono Inputs for Modem and Internal PC Beep.
•Dual Stereo Line-level Outputs for LINE_OUT and ALT_LINE _OUT.
•Dual Microphone Inputs.
•High Quality Differential C
•Extensive Power Management Suppo
•Meets or Exceeds the Microsoft® PC 99
•S/PDIF Digital Audio Output.
•3D Stereo Enhancement.
•Support double sampling r
CB714 Card Bus Host Adapter
•3.3V operation with I/O 5V T
1-6 Satellite P30 Series Maintenance Manual