TouchTunes Karaoke Assembly instructions

Disclaimer
Document Part Number: 900587-001 Rev 03 June 2012
TouchTunes and the TouchTunes logo are trademarks of TouchTunes Interactive Networks.
All other brand and product names are trademarks or registered trademarks of their respective corporations.
The mention of any product does not constitute an endorsement by TouchTunes Interactive Networks.
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terms of such lease agreement. The content of this manual is furnished for informational use only, is subject to
change without notice, and should not be construed as a commitment by TouchTunes Interactive Networks.
TouchTunes Interactive Networks assumes no responsibility or liability for any errors or inaccuracies that may
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described in this publication at any time.
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TouchTunes Interactive Networks
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publication or parts thereof in any form without permission in writing from TouchTunes Interactive Networks.

Contents
1 Welcome to TouchTunes Karaoke 3
Welcome to TouchTunes Karaoke . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Karaoke Service Requirements Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Disclaimer and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Contacting TouchTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 Installing TouchTunes Karaoke 7
Karaoke Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Marketing Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpacking the Karaoke Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Main Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Inner White Box 1 - Microphone Receiver Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Inner White Box 2 - Video Interface Module (VIM) Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Metallic Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Connectivity Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting the Wireless Microphone Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting the Video Interface Module (VIM) to the location’s TV . . . . . . . . . . . . . . . . . . . . . 14
Connecting Virtuo to the Location’s DHCP Network (if required) . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting the Video Interface Module (VIM) to the DHCP Network . . . . . . . . . . . . . . . . . . . 16
Installing the “TouchTunes Karaoke” Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 Configuring TouchTunes Karaoke 21
Operator Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Learning the New Virtuo Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Virtuo Volume and Microphone Gain Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Television (Second Screen) Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

2
4 Karaoke Event Manager 27
Providing Locations with Access to the Karaoke Event Manager . . . . . . . . . . . . . . . . . . . . . . . 27
Linking your Dashboard and myTouchTunes accounts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Logging into the Karaoke Event Manager Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Assigning Location Managers to Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5 Replacement Microphones 33
Microphone Frequencies and Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

TouchTunes Karaoke Installation and Setup Guide 900587-001 Rev 03
Welcome to TouchTunes Karaoke
Welcome to TouchTunes Karaoke
Welcome to TouchTunes’ cutting-edge, interactive Karaoke service. With TouchTunes Karaoke, your locations can
search, browse and play Karaoke songs on your Virtuo SmartJuke or from their mobile devices using the TouchTunes
Karaoke mobile app!
This guide will show you how to install and configure the equipment your locations will use to host their own Karaoke
events.
Karaoke Service Requirements Reminder
This manual was packaged with a one-page README document that explains what you will need to do, apart from
setting up the Karaoke equipment, to provide your locations with the Karaoke service.
Please ensure you have read this README before visiting your locations to install Karaoke equipment.
About this guide
This guide is for Operators of Virtuo SmartJukes and their technicians, and TouchTunes technical support and field
service personnel. It provides important information about the installation and setup of TouchTunes Karaoke.

TouchTunes Karaoke Installation and Setup Guide
Welcome to TouchTunes Karaoke
Disclaimer and safety information
4
Disclaimer and safety information
TouchTunes Interactive Networks is not responsible for any damage resulting from the improper installation or
connection of test kit components or any other external equipment to your Virtuo, nor is TouchTunes responsible for
any damage caused during shipment (except the shipment to the original purchaser) or any damage caused by:
• impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster
• unauthorized modifications, attachments or peripherals, improper use, environment, installation or electrical
supply
• improper maintenance
• any other misuse, abuse, or mishandling
Familiarize yourself with this important safety information before proceeding with product installation.
WARNING: This symbol alerts you to the presence of dangerous voltage within the product
enclosure that may be of sufficient magnitude to constitute a risk of electrical shock. Do not
remove the cover or back of the TouchTunes Karaoke wireless microphone receiver or video
interface module. There are no user-serviceable parts inside. Servicing must be performed
by qualified personnel only.
CAUTION: Do not install TouchTunes Karaoke equipment near any heat sources, such as
radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
To prevent risk of fire or electric shock, avoid overloading wall outlets, extension cords,
integral convenience receptacles.
Protect all power cords from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
Do not let objects or liquids enter these products—as they may touch dangerous voltage
points or short-out parts that could result in a fire or electric shock.
Refer all service to qualified service personnel. Service is required when this equipment has
been damaged in any way, including but not limited to: power-supply cord or plug damage;
liquid has been spilled or objects have fallen into the equipment; the equipment has been
exposed to rain or moisture, or has been dropped.

Welcome to TouchTunes Karaoke
Contacting TouchTunes
TouchTunes Karaoke Installation and Setup Guide 900587-001 Rev 03
5
Contacting TouchTunes
If you need help with or have questions about this document, contact TouchTunes by:
• using the email links on the Contacts page on the TouchTunes Dashboard at
https://operator.touchtunes.com.
• calling the TouchTunes 24/7 Service Hotline at 847-353-1954.
To help us assist you more effectively with problem reports, the following information may be required when contacting
TouchTunes Support:
• SmartJuke ID.
• SmartJuke model.
• The serial number of any component you believe to be defective.
• The date/time of the problem.
• Actions performed immediately before the problem occurred.
• Any additional comments.
If you need assistance with this or any other TouchTunes product, please call or email technical support. We value
your comments.

TouchTunes Karaoke Installation and Setup Guide
Welcome to TouchTunes Karaoke
Contacting TouchTunes
6

TouchTunes Karaoke Installation and Setup Guide 900587-001 Rev 03
Installing TouchTunes Karaoke
Topics
•Karaoke Kit Contents
•Unpacking the Karaoke Equipment
•Connectivity Overview
•Connecting the Wireless Microphone Receiver
•Connecting the Video Interface Module (VIM) to the location’s TV
•Connecting Virtuo to the Location’s DHCP Network (if required)
•Installing the “TouchTunes Karaoke” Hard Drive
Karaoke Kit Contents
The TouchTunes Karaoke Kit consists of the following:
• a video interface module (VIM)
• a power supply adapter for the video interface module
• a wireless microphone receiver
• a 50-foot CAT-5 Ethernet cable
• a 15-foot CAT-5 Ethernet cable
•anHDMIcable
• a component video connection cable
• a component audio connection cable
The TouchTunes Karaoke Kit also includes a Karaoke “briefcase” to leave with locations that includes:
• two wireless microphones (plus batteries and spare batteries)
• a Karaoke remote control for Virtuo (plus batteries and spare batteries)
• a Host guide
• a remote control cheat sheet and quick start guide
NOTE: A network running DHCP is required for each location using the Karaoke Service.
The TouchTunes Karaoke Kit does not include a switch or a router.

TouchTunes Karaoke Installation and Setup Guide
Installing TouchTunes Karaoke
Unpacking the Karaoke Equipment
8
Marketing Kit
In addition to the hardware components in the main kit, you will also receive a Karaoke Marketing kit containing
promotional materials to be used at locations. You will receive one Karaoke Marketing kit for each Karaoke kit
ordered.
The Karaoke Marketing Kit includes:
• 5 “Liquid Courage” shot glasses
• 3 posters
• 25 table tents
Unpacking the Karaoke Equipment
Main Packaging
All the equipment that is required to run the Karaoke Service arrives in a single white box.
Within this larger box are two smaller, similar white boxes and a customized TouchTunes case that venue owners will
use to house the Karaoke microphones and remote control.
• Remove the 2 smaller white boxes and the metallic case from the larger white box.
The entire Karaoke Kit arrives
packaged in a single white box
Within the main Karaoke box are two smaller white boxes and
an attractive metallic case that will be left with the location.

Installing TouchTunes Karaoke
Unpacking the Karaoke Equipment
TouchTunes Karaoke Installation and Setup Guide 900587-001 Rev 03
9
Inner White Box 1 - Microphone Receiver Box
The microphone receiver box is a white, two-layered box; the top layer contains the microphone receiver and beneath
it lies the 15 foot CAT-5 Ethernet cable for connecting the wireless microphone receiver to Virtuo’s IO board.
• Remove the wireless microphone receiver and 15 foot CAT-5 Ethernet cable from this box.
Top level - The wireless microphone
receiver
Bottom level - 15 foot Cat-5 cable

TouchTunes Karaoke Installation and Setup Guide
Installing TouchTunes Karaoke
Unpacking the Karaoke Equipment
10
Inner White Box 2 - Video Interface Module (VIM) Box
The Video Interface Module box is a three-layered box; the top layer contains the VIM, the middle layer contains the
VIM power supply adapter and cabling for connecting the VIM to the location’s television, and the bottom layer
contains a 50 foot Cat-5 Ethernet cable.
• Remove the VIM, VIM power supply adapter, 15 foot Cat-5 Ethernet cable, and either the HDMI cable or 2
component cables from this box.
Top level - The Video Interface Module (VIM)
Middle level - The VIM’s power supply and cabling
for connecting the VIM to a television
For a given location, you will only need either the
HDMI cable or the component cables
Bottom level - 50 foot Cat 5 cable

Installing TouchTunes Karaoke
Unpacking the Karaoke Equipment
TouchTunes Karaoke Installation and Setup Guide 900587-001 Rev 03
11
Metallic Case
The Karaoke Kit also includes a metallic case that should be left with the location for hosting Karaoke events.
Once you have set up Karaoke and provided the location with access to the Karaoke Event Manager website (as
discussed in Chapter 4), this case contains everything a location will need to run Karaoke events autonomously.
This case includes:
• Two wireless microphones
• A Karaoke remote control for Virtuo
•Aone-page remote control and quick start reference guide
• A full-colored guide comprehensive Host guide explaining how to host the perfect Karaoke event
• High quality alkaline batteries (plus spares) for the wireless microphones and remote control
• Unscrew and remove the base of
each microphone and insert the
included alkaline 9V batteries.
• Remove the Karaoke remote
control and insert two of the 1.5V
AAA batteries included

TouchTunes Karaoke Installation and Setup Guide
Installing TouchTunes Karaoke
Connectivity Overview
12
Connectivity Overview
The following diagram is an overview of how the Karaoke kit components, television, network and Virtuo are
connected to each other.
You should study this diagram carefully to determine where you will install each of the components for Karaoke.
NOTE: This diagram is also printed on the inside of the Video Interface Module and Wireless Microphone Receiver
white boxes.

Installing TouchTunes Karaoke
Connecting the Wireless Microphone Receiver
TouchTunes Karaoke Installation and Setup Guide 900587-001 Rev 03
13
Connecting the Wireless Microphone Receiver
Before proceeding, turn off the main power to Virtuo using the rocker switch on the power bar:
1. Consider the following caveats, then determine where you will be placing the wireless microphone receiver.
• The receiver should be placed in a location where patrons will not be able to access it.
• The Karaoke kit contains a 15-foot cat-5 Ethernet cable for connecting the Wireless Microphone Receiver to
Virtuo.
• The wireless microphone receiver does not require an additional power source, as power is supplied over the
ethernet cable.
• There should be no obstructions between the wireless microphone receiver and where the performers will be
positioned when singing.
• Although unlikely, the location may need to adjust the gain on the wireless microphone receiver.
2. After you select a location for the receiver, connect it to the Virtuo using the 15-foot Cat-5 Ethernet cable. The
cable connects to Virtuo’s I/O board in the port labeled Mic 1.
3. The Cat-5 cable exits the Virtuo through its rear opening.

TouchTunes Karaoke Installation and Setup Guide
Installing TouchTunes Karaoke
Connecting the Video Interface Module (VIM) to the location’s TV
14
Connecting the Video Interface Module (VIM) to the location’s TV
1. Consider the following, then determine where you will be placing the video interface module.
• The VIM should not be in the way of performers, and it should placed relatively close to the components it
must connect to (i.e. the location’s television and network hub).
• TouchTunes recommends mounting the VIM behind the location’s television.
2. Plug one end of the 50 foot cat-5 RJ-45 Ethernet cable into the VIM’s Ethernet port.
3. Plug the other end of the 50 foot cat-5 RJ-45 cable into the router that the Virtuo is also connected to.
4. Plug the VIM’s power supply adapter into the VIM, and plug the power supply adapter into a power socket.
5. Connect the location’s television to the VIM:
If the location’s television supports HDMI
• Unplug the HDMI cable from the IN port on the location’s television
• Connect the HDMI cable from your location’s source to the VIM’s HDMI IN port
• Plug one end of the HDMI cable provided into the VIM’s HDMI OUT port and the other end into the television’s
HDMI IN port.

Installing TouchTunes Karaoke
Connecting the Video Interface Module (VIM) to the location’s TV
TouchTunes Karaoke Installation and Setup Guide 900587-001 Rev 03
15
If the location’s television supports Component, but not HDMI:
• Unplug the component cables from the IN ports on the location’s television
• Connect the component cabling from your location’s source to the VIM’s yPbPr IN ports
• Plug the three color-coded component cables into the VIM’s yPbPr OUT ports, and the other end into the
television’s color-coded yPbPr IN ports.
• Plug the color-coded white and red audio cables into the VIM’s left and right Audio OUT ports, and the other end
into the television’s color-coded left and right Audio IN ports.
NOTE: The VIM has no ON/OFF switch, as it is intended to remain powered on.

TouchTunes Karaoke Installation and Setup Guide
Installing TouchTunes Karaoke
Connecting Virtuo to the Location’s DHCP Network (if required)
16
Connecting Virtuo to the Location’s DHCP Network (if required)
A network running DHCP is required for each location using the Karaoke Service. The Virtuo and the VIM
must be connected to the same DHCP network.
1. If your location has a network but currently does not have any open network ports, you will be required to install
a network switch.
2. If your location has a network, but is not running DHCP, you will be required to install a router with a connection
for the Virtuo and VIM.
3. If your location has no network (i.e. a Wireless modem), you will be required to install a router with a connection
for the Virtuo and VIM.
Connecting the Video Interface Module (VIM) to the DHCP
Network
The Karaoke Kit includes a 50-foot Cat-5 Ethernet cable for connecting the VIM to the same DHCP network as the
Virtuo.
• Plug one end of the 50-foot Cat-5 Ethernet cable into the VIM’s ethernet port, and plug the other end into your
DHCP network.
For more information on connecting Virtuo to the Internet, consult the latest revision of the Virtuo Installation &
Setup Guide (900475-001) on the Operator Dashboard. This manual was also printed and packaged with your
Virtuo.

Installing TouchTunes Karaoke
Installing the “TouchTunes Karaoke” Hard Drive
TouchTunes Karaoke Installation and Setup Guide 900587-001 Rev 03
17
Installing the “TouchTunes Karaoke” Hard Drive
In order to run the Karaoke service, Virtuo must be equipped with a hard drive labeled “TouchTunes Karaoke”. As of
May 2012, this is the standard drive shipped with all new Virtuos.
A “TouchTunes Karaoke” hard drive contains the standard Virtuo software and song library, as well as the Karaoke
software and song library. It is therefore not necessary to re-swap drives once you have installed a “TouchTunes
Karaoke” hard drive.
To install the “Karaoke Enabled” hard drive (if required):
1. Turn off the main power to Virtuo using the rocker switch on the power bar.
2. Unlock and open Virtuo.
3. Ground yourself by touching an exposed piece of metal in the Virtuo case.
4. Ensure that the computer is powered OFF at the switch on the power supply.
5. Locate the hard drive bay.
6. Using your fingers, loosen the thumb screw by turning it counterclockwise and remove the original Virtuo drive (if
one is present).
7. Align the TouchTunes Karaoke hard drive enclosure with its slot on the left-hand panel of the computer.
The hard drive enclosure cannot be inserted in its slot until it is properly aligned.
8. Insert the hard drive enclosure in the slot and then gently push the enclosure in until it is completely seated.

TouchTunes Karaoke Installation and Setup Guide
Installing TouchTunes Karaoke
Installing the “TouchTunes Karaoke” Hard Drive
18
9. Using your fingers, push in and then tighten the thumb screw (clockwise) on the Karaoke hard drive tray until the
thumb screw is securely tightened.
Tightening the hard drive thumb screw
10. Test whether the hard drive is firmly seated by pulling out firmly on the handle of the hard drive tray.
The hard drive is secured properly when:
• the thumb screw is completely compressed and covered by the cowl head of the thumbs screw, that is, the
spring is not visible.
• there is no gap between the edge of the hard drive tray and the computer.
• there is no play between the hard drive and the computer when you pull outward on the handle of the hard
drive tray.
11. Reboot the Virtuo.
12. After the reboot, you will be prompted onscreen with three options: Select the THIRD option.
CAUTION: Using a screwdriver on the thumb screw is not necessary and applies
significantly more torque than is required. Do not over-tighten.