Town Food Service Equipment RiceMaster 56916-S User manual

© Town Food Service Equipment Company, Inc. No part of this booklet or it’s illustrations may be copied or reproduced
without written authorization from Town Food Service Equipment Co., Inc.
REVISED MARCH, 2012
72 Beadel Street Brooklyn, NY 11222
718/388-5650 outside New York State 800/221-5032
facsimile 718/388-5860
www.townfood.com
Warning
These units are to be used for food warming only—do not use to cook or
reheat food.
Important
Keep this manual for future reference.
This emergency information must be prominently displayed
Completely read and understand these instructions prior to using this unit.
Questions
Any questions regarding the use of this unit should be directed to your dealer
or our customer service department at 718/388-5650 M-F 9am to 5pm EST.
FOR COMMERCIAL USE ONLY
Automatic Electronic Rice Warmer
Owner’s Manual
56916-S 18 qt., s/s body, 120V AC |56916-W 18 qt., woodgrain body, 120V AC
56918 23 qt., woodgrain body, 120V AC |56919 23 qt., s/s body, 120V AC
56920 23 qt., s/s body, 230V AC

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
2
Congratulations on your purchase of a RiceMaster Rice
Warmer. Using rice warming techniques developed in the Orient and a
blend of Eastern and Western technology, we are proud to offer the latest
and best supported electric rice warmer of its type available today.
ALUMINUM INNER LID
no. 56921
LID SUPPORTING PIN
UPPER LID
WHITE PLASTIC
JACKET COLLAR
no. 56928
POWER CORD
PLUG
BODY
LOWER LID LATCH
no. 56929-LL
UPPER LID LATCH HOOK
no. 56929-UL
NON-STICK BUSHING
no. 56922
PARTS IDENTIFICATION
__________________________________________________
RECORD OF OWNERSHIP
For your records, please record the following information.
aIt will be required if is service is needed.
DATE OF PURCHASE_____________________ MODEL ______________
SERIAL NUMBER _________ DEALER _____________________________
DEALER’S PHONE NUMBER ____________________________________
INNER NON-STICK POT
8 LITER: 56930 6 LITER: 56917
NON-COATED
8 LITER: 56930-NC
RICE SPATULA no. 56932

56918 56919 56920 56916-W 56916-S
Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
When using this rice cooker, the following basic safety precautions should
be adhered to:
• Readallinstructions.
• Donottouchhotsurfaces.Useknobsor handles.
• Toprotectagainstelectricalhazardsdonotimmersecord,plug,orrice 
cooker in water or any other liquids. Only the lid and pot should be immersed.
• Closesupervisionisnecessarywhenanyapplianceisusednearchildren.
• Unplugfromwalloutletwhennotinuseorbeforecleaning.Allowtocool
before adding or removing parts.
• Donotoperatericecookerwithadamagedcordorplug,afterit
malfunctions, or has been damaged in any manner. Return unit to your
 dealer.RequestaReturnGoodsAuthorization(RGA)numbertoreturn
the rice cooker to the factory for examination, repair or adjustment.
• Theuseofanynonfactorysuppliedaccessoriesorattachmentsisnot
recommended and may cause damage.
• Donotuseoutdoors.
• Donotallowcordtohanginanywayortouchhotsurfaces.
• Donotplaceon,near,orinheatedappliances.
• Donotattempttomoveordrainunitwhenitcontainsanyhotliquids.
• Besurepowerisoff before removing plug from wall outlet.
• Donotuseapplianceforanyotherusenotoriginallyintendedbythemaker.
• Save these instructions.
CAUTION
PLUG INTO POWER ONLY AFTER RICE PAN IS PLACED INTO UNIT.
REMOVE PLUG BEFORE RICE PAN IS REMOVED.
IMPORTANT SAFEGUARDS
__________________________________________________
3

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
4
1) Besuretheinnerpanandlidhavebeensanitized.
They should be clean and dry before use.
2) Placethepaninthewarmercarefullypositioninghandlesto  
properly fit into recesses of cover. Inspect the fit– the cover
should close easily.
If the cover does not close easily, do not force it. Look for
obstructions or irregularities preventing it from closing.
NOTE
Be careful not to dent the bottom of the pan; it is critical the pan
be in complete contact with the element if the rice is to be
properly warmed.
3)Allowricewarmertopreheatpriortouse.Useonlyagrounded 
wall outlet when plugging in your rice warmer.
4)Pilotlampwilllightassoonastheunitispluggedin.
5)Withthericewarmeratitsholdingtemperature,lltheunitwith 
hot, freshly cooked rice using the provided scoop. Be careful
with the hot rice.
6)Theunitissolelyintendedtobearicewarmer.Onlyricethatis 
to be kept hot should be contained in the unit. Do not fill with
cold rice.
7)Donotattempttoholdriceinthewarmerformorethan12hours.
8) Thiswarmerwillnotreheatcoldrice,soup,water,orcoldfoods.
9)Donotunplugwhilethewarmerisinuse.Never pull cord.
OPERATING INSTRUCTIONS
________________________________________________

56918 56919 56920 56916-W 56916-S
Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
5
1) Besureunitisunpluggedbeforecleaning.
2) Donotimmerseorsoakwarmerinwateroracleaningagent.
3) Soakinnerpanandinnerlidonlytoloosenricethatadheresto
these surfaces.
4) Donotuseabrasivesonricepaninteriorasthiscouldscratchthe
non-stick coating.
5) Donotallowoutsidepantobecomegreasyordirty.
6) Donotimmersebody;wipewithdampcloth.
7) Donotuseabrasivecleanersthatwilldamageunit.
8) Cleanunitaftereveryuse.
• Donotaddfreshriceontopofoldricethathasbeeninthe
warmer for more than 10 hours.
•Donotputcoldorreheatedriceinthewarmer.
•Donotleavethecoveropenornotrmlylatched.
•Donotleavericeinthewarmerformorethan12hours.
•Donotleaveimplementsinthewarmerwiththerice.
•Donotusethewarmerwithintermittentpowersupply–
it will cause the rice to cool.
•Neverserverice(oranyfood)thatmayhavespoiled.
•Cleanthericewarmerifspoiledricehasbeeninthewarmer.
•Ricecouldturnyellowiftheunithasoverheatedduetoa
malfunction. Do not attempt to use the unit again. Call our
service department at 718/388.5650 and ask for rice
warmer service. Please do not return any unit without proper
authorization.
CLEANING INSTRUCTIONS
_______________________________________________
RICE WARMING TIPS, TO ENSURE THE BEST TASTING RICE
________________________________________________

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
6
finish _______________ woodgrain
power supply ______ 120V AC
watts_______________ 100
amps_______________ .8
hertz _______________ 60
capacity ____________ 18qt.(56916W)23qt.(56918)
net weight _________ 13lbs.(56916W)15lbs.(56918)
ship weight ________ 20lbs.(56916W)22lbs.(56918)
size (dia. x ht.) ___ 15”x 121⁄2”(56916W)15”x121⁄2”(56918)
carton size _________ 18”x18”x16”(56916W)18”x18”x19”/3.2cu.ft.(56918)
cord length_________ 62”
finish ______________ stainless steel
power supply _____ 120VAC(56916S/19)230VAC(56920)
watts______________ 100
amps______________ .8
hertz ______________ 60(56916S/19)50/60(56920)
capacity ___________ 18qt.(56916S)23qt.(56918)
net weight ________ 13lbs.(56916S)15lbs.(56919/20)
ship weight _______ 20lbs.(56916S)22lbs.(56919/20)
size (dia. x ht.) __ 15”x 121⁄2”(56916W)15”x151⁄2”(56919/20)
carton size ________ 18”x18”x16”(56916S)18”x18”x19”/3.2cu.ft.(56919/20)
cord length________ 62”
181⁄4” with handles
SPECIFICATIONS FOR MODEL 56916W AND 56918
____________________________________________
SPECIFICATIONS FOR MODEL 56916S, 56919 & 56920
____________________________________________

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
7
RICE WARMER LIMITED WARRANTY
 TownFoodServiceEquipmentCo.,Inc.(Town)warrantsit’s rice warmers to
be free of defects in materials and workmanship, subject to the terms specified
below. This warranty is limited to parts replacement and does not include any
labor allowance. Any service charges or charges for parts replacement are the
customer’s responsibility. Commercial electric rice warmers are warranted for a
period of 6 months. The warranty period for all electric rice warmers shall
commence at time of shipment from Town. The warranty period may be extended,
at Town’soption,ifproofofinstallation(specifyingmodelandserialnumber)at
alaterdate,butinnocaseshallwarrantybeextendedbeyond(9)monthsafter
date of shipment from Town.
Parts and labor are covered for the warranty period for properly packed units
returned to Town prepaid. Town cannot be responsible for shipping damages to
any unit returned with improper packaging. Parts that have failed due to defective
materials or workmanship will be replaced at no charge. Units repaired under
warranty will be returned freight prepaid. Warranty for the new parts will be for
the remainder of the original warranty period. Freight will be added to the invoice
for nonwarranty repairs. There will be no credit for defective units returned.
Customers are requested to clean units before returning them for service.
Units returned in abused or unsanitary condition will not be serviced without the
customer’s consent to pay an appropriate labor charge to clean and repair the
rice warmer. If the customer does not agree, the unit will be returned without
cleaning or repair. This warranty does not cover any failures or operating
difficulties due to accident, abuse, misuse, alteration, misapplication, improper
installationorimpropermaintenanceorservice.Towndoesnotauthorizeany
person or company to assume on it’s behalf any obligation or liability in
connection with this unit in any manner whatsoever. If warranty service becomes
necessary, the unit must be brought to the dealer where rice warmer was
purchased, carefully packaged. Be sure to insulate the enamel jacket from the rice
pot. Town will charge for repairs to units returned and damaged due to abuse for
any reason. Units must be carefully packed to avoid damage during shipment.
The returning agency is entitled to request from the purchaser the costs of shipping
and handling charges to return the unit. Before any unit is returned, call Town at
718/388-5650andrequestaReturnGoodsAuthorization(RGA).Beadvisedthis
RGAisonlyauthorizationtoreturnyourunitforevaluation.Nocreditofanykind
may be taken arising from an RGA. The unit will be inspected to verify the
difficulty for which it was returned. Once the difficulty is verified, it will be
repaired and the unit returned at no charge if due to faulty materials and/or
workmanship. If defective for any other reason, the unit will be repaired and the
customer charged for the cost of the labor and materials for the repair plus return
delivery costs.
 IfunitmustbereturnedtoTown,carefullypack(preferablyintheoriginal
carton),sendprepaid,adequatelyinsured,andwiththeRGAclearlymarkedon
the outside of the package.

7
Other products from the company with
over 83 years of Chinese food service experience.
Please ask your dealer for details.
WOK RANGES AND SMOKERS
SMALL WARES
GAS AND ELECTRIC RICE COOKERS AND WARMERS
72 Beadel Street Brooklyn, NY 11222
718/388-5650 outside New York State 800/221-5032
facsimile 718/388-5860
www.townfood.com