Town Food Service Equipment RiceMaster User manual

72 Beadel Street Brooklyn, NY 11222
718/388-5650 outside New York State 800/221-5032
facsimile 718/388-5860
www.townfood.com
Warning
These units are only to be used for cooking and warming rice.
Do not use to cook or reheat other food.
Important
Keep this manual for future reference.
This emergency information must be prominently displayed
Completely read and understand these instructions prior to using this unit.
Questions
Any questions regarding the use of this unit should be directed to your dealer
or our customer service department at 718/388-5650 M-F 9am to 5pm EST.
FOR COMMERCIAL USE ONLY
Automatic Electronic Rice Cooker
with Keep Warm Feature
Owner’s Manual
© Town Food Service Equipment Company, Inc. No part of this booklet or it’s illustrations may be copied or reproduced
without written authorization from Town Food Service Equipment Co., Inc.
REVISED JUNE, 2012
57130 30 cup, 120V AC |57131 30 cup, 230V AC

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
Congratulations on your purchase of a RiceMaster
Electronic Rice Cooker. It is the most advanced and best supported
electronic rice cooker available. Each carton has been carefully
inspected and includes the following:
COVER
LATCH
BODY
MEASURING CUP
RICE PADDLE
DIGITAL
CONTROL
PANEL
HANDLE/
LATCH
PARTS IDENTIFICATION
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RECORD OF OWNERSHIP
For your records, please record the following information.
It will be required if service is needed.
DATE OF PURCHASE_____________________ MODEL __________
SERIAL NUMBER _________ DEALER__________________________
DEALER’S PHONE NUMBER_________________________________
2
RICE POT

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
3
power supply _________________ 120V AC
watts__________________________ 1750
amps__________________________ 18
hertz __________________________ 60
cook time ____________________ 34 mins.
liquid capacity ________________ 141⁄2qts.
raw rice capacity ____________ 11lbs. (30c.)
cooked rice capacity ________ 24 lbs.(60c.)
size diameter x height _____ 151⁄4”x143⁄4
carton size ____________________ 18”x18”x18”(4.2 cu.ft)
units/carton___________________ 1
net weight ____________________ 24
ship weight ___________________ 30 lbs.
cord length____________________ 72”
power supply ___________________230V AC
watts____________________________2240
amps____________________________12
hertz ____________________________50/60
cook time ______________________40 mins.
liquid capacity __________________141⁄2qts.
raw rice capacity ______________11lbs. (30c.)
cooked rice capacity __________24 lbs.(60c.)
size diameter x height _______151⁄4”x143⁄4”
carton size ______________________18”x18”x18”(4.2 cu.ft)
units/carton_____________________1
net weight ______________________24
ship weight _____________________30 lbs.
cord length______________________72”
for better tasting rice, allow 10 additional minutes for rice to “cure”
after cooking
capacities are approximate
18” with handles
SPECIFICATIONS FOR MODEL 57130
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SPECIFICATIONS FOR MODEL 57131
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Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
4
When using the rice cooker, basic safety precautions should always
be followed:
• Read all instructions.
• Do not touch hot surfaces. Use knobs or handles.
• To protect against electrical hazards do not immerse cord, plug,
or rice cooker in water or any other liquids. Only the pot should
be immersed.
• Close supervision is imperative when any appliance is used
near children.
• Unplug from wall outlet when not in use or before cleaning.
Allow to cool before installing or removing parts.
• Do not operate the rice cooker with a damaged cord or plug,
after it malfunctions, or has been damaged in any manner.
Return unit to the dealer from whom it was purchased. Request a
Return Goods Authorization (RGA) number to return the rice
cooker to the factory for examination, repair or adjustment.
• The use of any non factory supplied accessories or attachments is
not recommended and may cause damage.
• Do not use outdoors.
• Do not allow cord to hang in any way or touch hot surfaces.
• Do not place on, near, or in heated appliances.
• Do not attempt to move or drain unit when it contains any hot liquids.
• Be sure power is off before removing plug from wall outlet.
• Do not use this appliance for any other use not intended by
the manufacturer.
• Save these instructions.
IMPORTANT SAFEGUARDS
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Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
5
1) Wash the rice in a container other than the rice pot. You will
notice that during the first wash water is nearly the color of milk.
It contains starch that makes the rice sticky. Continue to wash until
water is relatively clear.
2) Put the washed rice in the cooking pot. Fill with water until it covers
the rice by approximately 1”. Use one cup of water to each cup of
rice. The exact proportions change with the type of rice to be
cooked. Different kinds of rice absorb water at different rates. Do not
use the rice cooker to boil foods with high acidity or alkalinity—it will
damage the pot.
3) Dry pot exterior and place gently in the body, rotating it once
in position to be sure the rice pot is completely in contact with
the heating element. To ensure that the rice pot is not dented,
gently rock the pot from side to side when placed in the unit.
Be sure to keep the outside of the pot clean.
4) With the rice pot in position, plug the cord into an appropriate
wall outlet.
5) To start the rice cooker, press the ON/OFF button on the front
control panel. The power light and the HOLD light will come on.
to begin the cooking cycle press the COOK button. The
COOK light will come on and the HOLD light will go off. To ensure
evenly cooked rice stir rice at least twice during cooking cycle.
6) When the rice is cooked the COOK light will go off and the HOLD
light will come on. Let the rice remain covered in the unit to steam for
another 10 minutes– rice “cures”and becomes more flavorful.
OPERATING INSTRUCTIONS
__________________________________________________
MAXIMUM
CAPACITY
DO NOT EXCEED LIMIT
MARKED ON POT

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
6
RICE
Keep the unit clean.
Heater, sensor, and pot must be clean if
the unit is to operate properly. Rice, water,
or anything else that is allowed onto heater
will cause early shut off, uneven cooking,
or damage to the unit. Pot exterior must
also be kept clean.
Do not dent pot or use for any
other purpose.
Changing the shape of the pot will cause
the unit to shut off early, cook unevenly, or
fail. Replace pot if dented.
Do not plug unit in without pot.
It can cause heater to malfunction, po-
tentially damaging the unit. Deformed or
damaged heaters must be replaced before
further operation. Make sure to unplug unit
before removing pot.
Do not splash water onto body.
Remember this is an electric appliance.
Rice cooker and pot exterior must be clean
and dry before use. Failure to follow this
instruction will not only damage the unit,
but can create an electrical hazard.
1) Be sure unit is unplugged.
2) Soak pot interior to loosen rice that is stuck to the pot.
Do not allow outside of pot to become dirty or greasy.
3) Do not immerse body; wipe with a damp cloth.
4) Do not use abrasive cleaners that will damage unit.
5) Be sure to keep the heater plate clean by wiping with a damp
cloth after each use. Do not allow food to build up and become
encrusted on the heater plate. Encrustation on the heater plate
will cause the unit to malfunction.
CLEANING THE UNIT AND KEEPING UT CLEAN
__________________________________________________
HEATER
HEATER
PAN
THERMOSTAT
CLEANING INSTRUCTIONS
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Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
30 servings
INGREDIENTS
4 ounces peanut oil
6 cups long grain rice
6 cups water
3 cups beef stock
salt and freshly ground pepper to taste
crushed chilies to taste
generous pinch of saffron
3 large tomatoes, peeled, seeded and chopped
4 garlic cloves
1 red bell pepper, diced
1 onion, peeled and chopped
DIRECTIONS
1) Place peanut oil and rice into rice pot.
2) Press the on button and then press the COOK button.
3) Stir rice in peanut oil approximately every minute until cook
light goes off.
4) Pour the 6 cups of water and remaining ingredients into the rice.
Stir thoroughly and cover with lid.
5) Set timer for 30 minutes to soak the rice.
6) After 30 minutes stir thoroughly. Push the COOK button.
When the cook light goes off the hold light will come on.
Allow the seasoned rice to cure for 10 to15 additional minutes.
7) Rice is now ready to serve. Buen provecho!
Vicente’s Mexican Rice
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7

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
RICE PILAF
_________________________________________________
30 servings
INGREDIENTS
10 cups long grain rice
13 cups chicken broth or water (if broth is unsalted add 3-4 tsp. of salt; If using
water, add 12 to 13 chicken bouillon cubes)
½ cup wild rice, precooked by microwaving on high for 20 minutes
with 1½ cups water and drained
1 cup butter or margarine
2½ cups celery, chopped
2 cupsslivered almonds
5 cupsfresh mushrooms, chopped or sliced
4 cups green onions, sliced
DIRECTIONS
1) Measure rice, chicken broth or water/bullion mixture, into rice pan.
NOTE:10 cups long grain rice cooked in 13 cups of broth yields about
30 cups cooked rice.
2) Heat a large skillet over medium heat. Add butter and
spread to coat pan. Saute celery, slivered almonds and
precooked wild rice for about 3-4 minutes. Add mushrooms
and green onions. Cook and stir until lightly browned. Add
mixture to rice and water, stir well.
3) Make sure rice pot is level and in complete contact with the
heater plate. Cover the rice pot. Push the ON button.
4) Press the COOK button. After the COOK light goes out the
HOLD light will come on. Allow the rice to cure for an additional
10 to15 minutes.
5) Stir again to mix and fluff the rice. Serve immediately. Close lid
after each serving to prevent the rice from drying or discoloring.
8

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
9
SHRIMP JAMBALAYA
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6
30 servings
INGREDIENTS
10 cups long grain rice
12 cups water
2 teaspoons salt
4 tablespoons parsley
12 whole cloves
2 teaspoons thyme
2 teaspoons red pepper
2 teaspoons black pepper
4 tablespoons olive or canola oil
4 cups ham, cubed
4 cups onion, chopped
4 cups celery, diced
16 cloves, minced
6 lbs.cooked shrimp, peeled and deveined
4 medium green bell peppers, diced
4 cans whole or stewed tomatoes, chopped
DIRECTIONS
1) Measure rice, water, salt, parsley, cloves, thyme, red pepper
and black pepper into rice pan. Set pan into rice cooker base.
2) Stir. Make sure rice pot is level and in complete contact with
the heater plate. Cover the rice pot. Push the ON button.
3) Press the COOK button. After the cook light goes out the HOLD
light will come on. Allow the rice to cure for an additional10-15
minutes.
4) Place wok or large skillet over medium high heat until hot.
Add olive oil and spread to coat the pan. Saute the ham, onion,
celery and garlic until lightly browned.
5) Add shrimp, bell peppers and tomatoes to wok. Simmer until
peppers are tender.
6) Stir rice into shrimp mixture.

Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
10
Unit is undercooking rice or switching to warm mode too soon.
CHECK LIST
Ensure rice pot insert has no dents (may be difficult to see).
Ensure rice pot insert, heater plate and sensor are clean (no built
up debris). Even a small brown or black spot on the heater plate
can cause unit to shut off prematurely (make sure no water or
other liquid gets underneath heater plate.
If steps 1 and 2 are definitely not the issue, the unit may need a
new relay (no. 57179).
Unit is overcooking rice.
SOLUTION
New Hi-limit (no. 56845S) or motherboard (no. 57176 or
no. 57177) is needed
No power to unit at all.
SOLUTION
New motherboard (no. 57176 or no. 57177) or new plug/cord
(no. 56829 or no. 57165) is needed.
TROUBLESHOOTING
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Town Food Service Equipment Company, Inc.
718/388-5650 outside New York State 800/221-5032
RICE COOKER LIMITED WARRANTY
Town Food Service Equipment Co., Inc. (Town) warrants it’s rice cookers to be
free of defects in materials and workmanship, subject to the terms specified below. This
warranty is limited to parts replacement and does not include any labor allowance.
Any service charges or charges for parts replacement are the customer’s responsibility.
Commercial electric RiceMasters are warranted for a period of (2) years. The warranty
period for all electric rice cookers shall commence at time of shipment from Town. The
warranty period may be extended, at Town’s option, if proof of installation (specifying
model and serial number) at a later date, but in no case shall warranty be extended
beyond (9) months after date of shipment from Town.
Parts and labor are covered for the warranty period for properly packed units
returned to Town prepaid. Town cannot be responsible for shipping damages to any
unit returned with improper packaging. Parts that have failed due to defective materials
or workmanship will be replaced at no charge. Units repaired under warranty will be
returned freight prepaid. Warranty for the new parts will be for the remainder of the
original warranty period. Freight will be added to the invoice for nonwarranty repairs.
There will be no credit for defective units returned.
Customers are requested to clean units before returning them for service. Units
returned in abused or unsanitary condition will not be serviced without the customer’s
consent to pay an appropriate labor charge to clean and repair the rice cooker. If
the customer does not agree, the unit will be returned without cleaning or repair. This
warranty does not cover any failures or operating difficulties due to accident, abuse,
misuse, alteration, misapplication, improper installation or improper maintenance or
service. Town does not authorize any person or company to assume on its behalf any
obligation or liability in connection with this unit in any manner whatsoever. If war-
ranty service becomes necessary, bring the unit to the dealer where the rice cooker
was purchased. The unit must be securely packaged to avoid damage during ship-
ping. Town will charge for repairs to units returned and damaged due to abuse for
any reason. The returning agency is entitled to request from the purchaser the costs of
shipping and handling charges to return the unit. Before any unit is returned, call Town
at 718/388-5650 and request a Return Goods Authorization (RGA). Be advised this
RGA is only authorization to return your unit for evaluation. No credit of any kind may
be taken arising from an RGA. Unit will be inspected to verify the difficulty for which it
was returned. Once the difficulty is verified, it will be repaired and the returned at no
charge if due to faulty materials and/or workmanship. If defective for any other reason,
the unit will be repaired and the customer charged for the cost of the labor and materi-
als for the repair plus return delivery costs.
If unit must be returned to Town, carefully pack (preferably in the original carton),
send prepaid, adequately insured, and with the RGA clearly marked on the outside of
the package.
11

72 Beadel Street Brooklyn, NY 11222
718/388-5650 outside New York State 800/221-5032
facsimile 718/388-5860
www.townfood.com
SPARE PARTS
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number description
57130P ______________________________ 30 cup pot
57130FT _____________________________ foot
57130HP _____________________________ 120V AC heating element
57131HP _____________________________ 230V AC heating element
57130IL ______________________________ inner lid
56931 _______________________________ measuring cup
57131S ______________________________ high limit cut off
57130UL _____________________________ upper latch
57130LL ______________________________ lower latch
57141, 57204, 56833
cover handle
56931
measuring cup
57130HP or 57131HP
heating element
56839
foot
56845S
high limit cut off
56834S
sensing element
56844, 57139, 57155P
rice pot