Toyota 2011 Highlander User manual

602
Abbreviation list
Abbreviation/Acronym list
ABBREVIATIONS MEANING
2WD 2 Wheel Drive
4WD 4 Wheel Drive
A/C Air Conditioning
ABS Anti-lock Brake System
ACC Accessory
ALR Automatic Locking Retractor
CRS Child Restraint System
DAC Downhill Assist Control
DISP Display
ECU Electronic Control Unit
EDR Event Data Recorder
ELR Emergency Locking Retractor
EPS Electric Power Steering
GAWR Gross Axle Weight Rating
GVWR Gross Vehicle Weight Rating
I/M Emission Inspection and Maintenance
LATCH Lower Anchors and Tethers for Children
LED Light Emitting Diode
MMT Methylcy clopentadienyl Manganese Tricarbonyl
MTBE Methyl Tertiary Butyl Ether
OBD On Board Diagnostics
SRS Supplemental Restraint System
TIN Tire Identification Number
TPMS Tire Pressure Warning System
TRAC Traction Control
VIN Vehicle Identification Number
VSC Vehicle Stability Control

24
For your information
Main Owner’s Manual
Please note that this manual covers all models and all equipment, including
options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
Noise from under vehicle after turning off the engine
Approximately five hours after the engine is turned off, you may hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.
Accessories, spare parts and modification of your Toyota
A wide variety of non-genuine spare parts and accessories for Toyota
vehicles are currently available on the market. You should know that these
parts are not covered by Toyota warranty and that Toyota is not responsible
for their performance, repair, or replacement, or for any damage they may
cause to, or adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products.
Modification with non-genuine Toyota products may affect performance,
safety or durability, and may even violate governmental regulations. In
addition, damage or performance problems resulting from the modification
may not be covered under warranty.

25
Installation of a mobile two-way radio system
As the installation of a mobile two-way radio system in your vehicle may
affect electronic systems such as the multi-port fuel injection system/sequen-
tial multi-port fuel injection system, cruise control system, anti-lock brake
system, SRS airbag system or seat belt pretensioner system, be sure to
check with your Toyota dealer for precautionary measures or special instruc-
tions regarding installation.
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.

26
CAUTION
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.

27
Symbols used throughout this manual
Cautions & Notices
Symbols used in illustrations
CAUTION
This is a warning against anything which may cause death or injury to people if
the warning is ignored. You are informed about what you must or must not do
in order to reduce the risk of injury to yourself and others.
NOTICE
This is a warning against anything which may cause damage to the vehicle or
its equipment if the warning is ignored. You are informed about what you must
or must not do in order to avoid or reduce the risk of damage to your Toyota
and its equipment.
Safety symbol
The symbol of a circle with a slash through it means “Do not”, “Do
not do this”, or “Do not let this happen”.
Arrows indicating operations
Indicates the action (pushing, turning,
etc.) used to operate switches and other
devices.
Indicates the outcome of an operation
(e.g. a lid opens).

28

TABLE OF CONTENTS
1
1Before driving Adjusting and operating features such as door locks,
mirrors, and steering column.
2When driving Driving, stopping and safe-driving information.
3Interior
features Air conditioning and audio systems, as well as other
interior features for a comfortable driving experience.
4Maintenance
and care Cleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information.
5When trouble
arises What to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
6Vehicle
specifications Detailed vehicle information.
7For owners Reporting safety defects for U.S. owners and seat belt
and SRS airbag instructions for Canadian owners
Index Alphabetical listing of information contained in this
manual.

QUICK REFERENCE
GUIDE
CUSTOMER EXPERIENCE CENTER
1-800 -331- 4331
HIGHLANDER
2011
00505-QRG11-HIG
Printed in U.S.A. 8/10
10-TCS-03977
10%
Cert no. SGSNA-COC-005612
122626M1.indd 1122626M1.indd 1 8/23/10 9:56 AM8/23/10 9:56 AM

IND
OVE
FEAT
SAFE
EME
1Visi
2Prog
mor
3Hom
2011
Highland r
!A word about saf v hicl op rations
This Quick Reference Guide is a s mmary of basic vehicle
operations. It contains brief descriptions of f ndamental
operations so yo can locate and se the vehicle’s main
eq ipment q ickly and easily.
The Quick Reference Guide is not intended as a s bstit te for
the Owner’s Manual located in yo r vehicle’s glove box. We
strongly enco rage yo to review the Owner’s Manual and
s pplementary man als so yo will have a better nderstanding
of yo r vehicle’s capabilities and limitations.
Yo r dealership and the entire staff of Toyota Motor Sales,
U.S.A., Inc. wish yo many years of satisfied driving in yo r
new Highlander.
This Quick Reference Guide is not a full d scription of
Highland r op rations. Ev ry Highland r own r should r vi w
th O ner’s Manual that accompani s this v hicl .
Pay sp cial att ntion to th box d information highlight d in
color throughout th O ner’s Manual. Each box contains saf
op rating instructions to h lp you avoid injury or quipm nt
malfunction.
All information in this Quick Reference Guide is curr nt at
th tim of printing. Toyota r s rv s th right to mak
chang s at any tim without notic .
122626M2.qxd:122626M2 8/20/10 11:01 AM Page 56
29
OVERVIEW FEAT RES/OPERATIONS SAFETY AND EMERGENCY FEAT RES
ure
n
mes.
for
e
n
t
Spa e ti e & tools
Tool location
Removing the spa e ti e
(1) Remove the cover under the center deck board to find the spare tire
clamp bolt.
(2) Assemble the jack handle.
(3) Put the socket adapter on the spare tire clamp bolt. Loosen the bolt
by turning it counterclockwise with the jack handle.
Refer to the Owner’s Manual for tire changing and jack positioning
procedures.
Wrench
Spare tire
Jack handle
Towing eyelet
Socket
adapter
Moving the lever to “LOCK” will allow the door to be opened only from
the outside.
Rea doo
Jack
Doo s-Child safety locks
(1) (3)
Push up, or squeeze
lock release to lower
Seat belts-Shoulde belt ancho
(2)
Jack handle
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1
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
INDEX
Engine maintenance 9
Fuel tank door release and cap 8
Hood release 8
Indicator symbols 4-5
Instrument cluster 4
Instrument panel 2-3
K yl ss ntry16
Light control-Instrument panel 9
Smart K y syst m1,2 7
Air Conditioning/Heating 20-22
Audio 24-25
Auto lock functions111
Automatic Transmission 10
Bluetooth®audio 25
Clock 22
Cruise control 23
Cup holders 27
Door locks 10
Door-Power back 12
Downhill Assist Control system (DAC) 26
Garage door opener (HomeLink®)323
Hill-start Assist Control (HAC) 27
Lights1& turn signals 16
Moonroof 12
Multi-information display218
Parking brake 11
Power outlets-12V DC 17
Power outlets-120V AC 17
Seat adjustments-Front 13
Seat adjustments-Rear 13
Seat heaters 22
Seats-Folding down second row seats 15
Seats-Head restraints 14
Seats-Returning third row seats 15
Seats-Stowing third row seats 14
Steering lock release 11
Steering wheel controls 26
Telephone controls (Bluetooth®)19
Tilt and telescopic steering wheel 12
Windows-Power 18
Windshield wipers & washers 15
Doors-Child safety locks 29
Seat belts 28
Seat belts-Shoulder belt anchor 29
Spare tire & tools 29
Tire Pressure Monitoring (warning) System 28
OVERVIEW
FEA URES/OPERA IONS
SAFE Y AND
EMERGENCY FEA URES
1Visit your Toyota d al r for information on customizing this f atur .
2Programmabl by custom r. R f r to th Own r’s Manual for instructions and
mor information.
3HomeLink®is a registered trademark of Johnson Contro s, Inc.
Seats-Removing Center-Stow second row
seat 14
g
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2
OVERVIEW
Instrument panel
Steering wheel audio controls1
Steering wheel climate controls1
Multi-information display button1
Voice command button1,2
Telephone controls1,2
Headlight and turn signal controls/Headlight, turn signal and front fog
light controls1
Wiper and washer controls
Multi-information display1
Audio system or navigation system-integrated audio system1,2
Theft deterrent system/Engine immobilizer indicator1
Emergency flasher button
“AIR BAG ON” and “AIR BAG OFF” indicator and front passenger seat
belt reminder lights
Power back door main switch1
“ENGINE START STOP” button (Smart Key)1
Tire Pressure Monitoring (warning) System
C
Ig
Ti
F
Po
In
E
W
Po
O
A
1
2
Steering wheel
controls (if equipped) Automatic Air Conditioning Manu
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3
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
fog
at
Cruise control
Ignition (standard key)1
Tilt and telescopic steering lock release
Fuel filler door opener
Power back door button1
Instrument panel light control
Enhanced VSC/TRAC OFF switch
Windshield wiper de-icer switch1
Power outside rearview mirror controls
Outside rearview mirror1/Rear window defogger button
Air Conditioning controls
1If equipped
2For vehicles with a navigation system, refer to the “Navigation System
Owner’s Manua .”
Vehicles without
navigation system
Manual Air Conditioning
Vehicles with
navigation system
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4
OVERVIEW
Indicator symbols
Instrument cluster
Tachometer
Engine coolant temperature
Service indicator and reminder
Fuel gauge
Speedometer
Odometer/trip meter switch and trip meter resetting button
Automatic Transmission shift position indicator
Odometer and two trip meters
Charging system warning1
Brake system warning1
Front passenger occupant classification or front passenger airbag
ON/OFF indicator
1If indicator does not turn off within a few seconds of starting engine, there may be a
ma function. Have vehic e inspected by your Toyota dea er.
2If th
Driver seat belt reminder
(alarm will sound if speed is over 12 mph)
Front passenger seat belt reminder
(alarm will sound if speed is over 12 mph)
Low engine oil pressure warning1
Malfunction/Check Engine indicator1
For details, refer to “Indicators and warning lights,” Section 2-2, 2011
Owner’s Manua .
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5
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
ag
e a 2If this ight f ashes, refer to “Cruise contro ,” Section 2-4, 2011 Owner’s Manua .
Anti-lock Brake System warning1
Headlight low/high beam indicator
Turn signal indicator
Vehicle Stability Control OFF indicator1
SNOW indicator
Cruise control indicator2
Automatic Transmission fluid temperature warning1
Low Tire Pressure Warning1
Theft deterrent/Engine immobilizer system indicator
Open door warning
Airbag SRS warning1
Master warning
Low windshield washer fluid level warning1
Engine oil replacement reminder1
Low fuel level warning
Electric power steering system warning1
Front fog light indicator
Downhill Assist Control indicator1
Traction control OFF indicator1
Slip indicator/Hill-start Assist Control indicator/Downhill Assist
Control indicator1
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6
OVERVIEW
Keyless entry
Push
Push ONCE: Driver door
TWICE: All doors
Locking operation
Unlocking operation
Without Smart Key system With Smart Key system
Without Smart Key system With Smart Key system
Sm
Star
AC
ON
OF
NO
With
switc
Pow
Glass hatch operation
(if equipped) Power back door operation
(if equipped)
Push and hold
Without Smart Key
system
With Smart Key
system
Panic button
Push and hold
Push and hold
NO E: If a door is not opened within 60 seconds of unlocking, all doors will
relock for safety.
With power back door Without power back door
With power back door Without power back door
* Dri
onl
NO
Glas
Loc
Carr
Carr
With power
back door
Without power
back door
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7
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
Smart Key system (if equipped)
Start function
Accessories such as the radio will operate.
Power ON; the engine not running.
All systems OFF.
ACC
ON
OFF
NO E: Gear shift lever must be in Park and brake pedal depressed.
Push
Depress
brake pedal
Carrying
Green indicator ON
Without depressing the brake pedal, pressing the “ENGINE START STOP”
switch will change the operation mode in succession from:
Power (without starting engine)
n
Key
ll
* Driver door unlocking function can be programmed to unlock driver door
only, or all doors. Grasping passenger door handle will unlock all doors.
NO E: Doors may also be locked/unlocked using remote.
Glass hatch unlock
Locking operation Unlocking operation
Carry remote to lock Carry remote to unlock
Front door lock Front door unlock*
Push Grasp
Push
Back door lock/unlock
Push
Lock
Push
Unlock
Carry remote to unlock Carry remote to lock/unlock
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8
Hood release
Pull up latch and
raise hood
Fuel tank door release and cap
NO E: Tighten until one click is
heard. If the cap is not tightened
enough, Check Engine “ ”
indicator may illuminate.
Pull Turn to open
Store
W
E
E
E
NOT
En
Lig
Engage support rod
OVERVIEW
Pull
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9
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
is
ned
Windshield washer fluid tank
Engine oil filler cap
Engine oil level dipstick
Engine coolant reservoir
NOTE: R gularly sch dul d maint nanc , including oil chang s, will
h lp xt nd th lif of your v hicl and maintain p rformanc .
Pl as r f r to th “Warranty Maint nanc Guid .”
Engine maintenance
Light control-Instrument panel
Brightness
control
-
+
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10
FEA URES/OPERA IONS
Automatic ransmission
* The “ENGINE START STOP”/ignition switch must be “ON” and the brake
pedal depressed to shift from Park.
Shift the shift lever to “S” position from “D” position.
+: Upshift (push and release)
-: Downshift (pull and release)
Downshifting increases power going uphill, or provides engine braking
downhill. For best fuel economy during normal driving conditions, always
drive with the shift lever in the “D” position.
“S” (Sequential) mode
Park*
Reverse
Neutral
Drive
“S” mode
“D”
Snow mode
Push
Ste
Door locks
Sma
Au
Auto
mode
-Doo
-Doo
-Doo
Vehi
-Doo
“LO
Vehi
-Doo
driv
Refe
Pa
The snow mode prevents sudden acceleration on slippery surfaces. Use in
snowy or icy road conditions.
“S”
Lock
Unlock
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11
OVERVIEW FEATURES/OPERATIONS SAFETY AND EMERGENCY FEATURES
ke
ays
Steering lock release
Turn
Turn
Smart Key system Without Smart Key system
Push Push
Turn
Auto lock functions
Automatic door locks can be programmed to operate in two different
modes, or turned OFF.
-Doors lock when shifting from Park.
-Doors lock when the vehicle speed goes above approximately 12 mph.
-Doors unlock when shifting into Park.
Vehicles without Smart Key system
-Doors unlock when the ignition switch is set from “ON” to “ACC” or
“LOCK” and driver’s door is opened.
Vehicles with Smart Key system
-Doors unlock when the “ENGINE START STOP” switch is set to OFF and
driver’s door is opened.
Refer to the Owner’s Manua for more details.
Parking brake
e in
Set: Depress
Release: Depress again
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