Toyota RAV4 Hybrid 2018 User manual

RAV4-HV_OM_OM42B81U_(U)
Pictorial index Search by illustration
1For safety
and security Make sure to read through them
2Instrument
cluster How to read the gauges and meters, the variety of
warning lights and indicators, etc.
3Operation of
each component Opening and closing the doors and windows,
adjustment before driving, etc.
4Driving Operations and advice which are necessary for
driving
5Audio system Operating the audio system
6Interior features Usage of the interior features, etc.
7Maintenance
and care Caring for your vehicle and maintenance
procedures
8When trouble
arises What to do in case of malfunction or emergency
9Vehicle
specifications Vehicle specifications, customizable features, etc.
10 For owners Reporting safety defects for US owners, and seat
belt and SRS airbag instructions for Canadian
owners
Index Search by symptom
Search alphabetically

TABLE OF CONTENTS
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For your information....................... 8
Reading this manual....................14
How to search.............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving...................... 26
For safe driving ...................28
Seat belts............................ 30
SRS airbags........................ 38
Front passenger occupant
classification system ......... 51
Safety information
for children ........................ 58
Child restraint systems........ 59
Installing child restraints...... 63
Exhaust gas precautions..... 74
1-2. Hybrid system
Hybrid system features .......75
Hybrid system
precautions ....................... 79
1-3. Theft deterrent system
Immobilizer system ............. 84
2. Instrument cluster
Warning lights
and indicators....................88
Gauges and meters.............93
Multi-information display......97
Energy monitor/
consumption screen........101
3-1. Key information
Keys...................................108
3-2. Opening, closing and
locking the doors
Side doors .........................113
Back door ..........................119
Smart key system..............136
3-3. Adjusting the seats
Front seats.........................145
Rear seats.........................147
Driving position memory....150
Head restraints..................152
3-4. Adjusting the steering
wheel and mirrors
Steering wheel...................155
Inside rear view mirror.......157
Outside rear view
mirrors.............................159
3-5. Opening, closing the
windows and moon roof
Power windows..................162
Moon roof ..........................165
1For safety and security
2Instrument cluster
3Operation of
each component

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4-1. Before driving
Driving the vehicle............. 170
Cargo and luggage............ 180
Vehicle load limits .............184
Trailer towing..................... 185
Dinghy towing.................... 200
4-2. Driving procedures
Power (ignition) switch...... 201
EV drive mode................... 206
Hybrid transmission........... 208
Turn signal lever................ 214
Parking brake.................... 215
4-3. Operating the lights
and wipers
Headlight switch................ 216
Automatic High Beam ....... 221
Fog light switch .................226
Windshield wipers
and washer ..................... 227
Rear window wiper
and washer ..................... 231
4-4. Refueling
Opening the fuel tank
cap...................................234
4-5. Using the driving support
systems
Toyota Safety Sense P......237
PCS (Pre-Collision
System)...........................244
LDA (Lane Departure Alert
with steering control).......259
Dynamic radar cruise
control..............................268
Cruise control ....................280
Intuitive parking assist.......284
Rear view monitor
system.............................292
BSM
(Blind Spot Monitor).........302
• The Blind Spot Monitor
function..........................306
• The Rear Cross Traffic
Alert function.................309
Driving assist systems.......312
4-6. Driving tips
Hybrid vehicle driving
tips...................................318
Winter driving tips..............321
Utility vehicle
precautions......................325
4Driving

TABLE OF CONTENTS
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5-1. Basic Operations
Audio system types...........332
Audio system..................... 333
Steering wheel audio
switches .......................... 337
AUX port/USB port............338
Basic audio operations...... 339
5-2. Setup
Setup menu....................... 341
General settings................ 342
Audio settings.................... 345
Display settings................. 346
Voice settings.................... 348
5-3. Using the audio system
Selecting the audio
source ............................. 349
List screen operation.........350
Optimal use of the audio
system............................. 352
5-4. Using the radio
Radio operation................. 353
5-5. Playing an audio CD and
MP3/WMA/AAC discs
CD player operation.......... 355
CD player and disc
information ...................... 356
5-6. Using an external device
iPod player operation........ 362
USB memory device
player operation .............. 367
Using the AUX port ...........372
5-7. Connecting Bluetooth®
Preparations to
use wireless
communication................373
Registering a Bluetooth®
audio player for the
first time...........................376
Registering a Bluetooth®
phone for the
first time...........................377
Registering a Bluetooth®
device..............................378
Connecting a Bluetooth®
device..............................380
Displaying a Bluetooth®
device details...................382
Detailed Bluetooth®
settings............................383
5-8. Bluetooth®Audio
Listening to Bluetooth®
Audio...............................385
5-9. Bluetooth®Phone
Using a Bluetooth®
Phone..............................387
Making a call......................389
Receiving a call .................392
Speaking on the phone......393
Bluetooth®phone
message function............396
Using the steering
wheel switches................401
Bluetooth®phone
settings............................402
5Audio system

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5-10.Phonebook
Contact/Call History
Settings........................... 404
5-11.Bluetooth®
What to do if...
(Troubleshooting)............ 414
Bluetooth®......................... 418
5-12.Other function
Voice command
system............................. 424
6-1. Using the air conditioning
system and defogger
Automatic air conditioning
system............................. 430
Heated steering
wheel/seat heaters.......... 438
• Heated steering
wheel ............................ 439
• Seat heaters ................. 439
6-2. Using the interior lights
Interior lights list................ 440
• Interior lights ................. 441
• Personal lights .............. 441
6-3. Using the storage features
List of storage features...... 443
• Glove box...................... 444
• Console box.................. 444
• Cup holders .................. 445
• Bottle holders................ 446
• Auxiliary box ................. 446
Luggage compartment
features........................... 447
6-4. Using the other interior
features
Other interior features........457
• Sun visors ....................457
• Vanity mirrors ...............457
• Power outlets ................458
• Armrest..........................459
• Coat hooks....................459
• Assist grips ...................460
Garage door opener..........461
Compass ...........................468
7-1. Maintenance and care
Cleaning and protecting
the vehicle exterior..........474
Cleaning and protecting
the vehicle interior...........477
7-2. Maintenance
Maintenance
requirements ...................480
General maintenance........483
Emission inspection
and maintenance (I/M)
programs.........................486
6Interior features 7Maintenance and care

TABLE OF CONTENTS
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7-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ..................... 487
Hood.................................. 489
Positioning a floor jack...... 491
Engine compartment......... 492
12-volt battery ................... 500
Tires.................................. 505
Tire inflation pressure........ 514
Wheels.............................. 517
Air conditioning filter.......... 520
Electronic key battery........ 522
Checking and replacing
fuses ............................... 524
Light bulbs......................... 527
8-1. Essential information
Emergency flashers...........542
If your vehicle has to
be stopped in an
emergency.......................543
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed......................544
If you think
something is wrong .........550
If a warning light turns
on or a warning buzzer
sounds.............................551
If a warning message is
displayed.........................560
If you have a flat tire..........581
If the hybrid system
will not start .....................593
If the electronic key does
not operate properly........595
If the 12-volt battery
is discharged...................597
If your vehicle overheats....602
If the vehicle becomes
stuck................................607
8When trouble arises

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9-1. Specifications
Maintenance data
(fuel, oil level, etc.).......... 610
Fuel information ................ 619
Tire information ................. 622
9-2. Customization
Customizable features ...... 635
9-3. Initialization
Items to initialize................ 645
Reporting safety defects
for U.S. owners........................ 648
Seat belt instructions
for Canadian owners
(in French) ............................... 649
SRS airbag instructions
for Canadian owners
(in French) ............................... 651
What to do if...
(Troubleshooting) .................... 662
Alphabetical index...................... 665
9Vehicle specifications
10 For owners
Index
For vehicles with Entune Premium Audio with Navigation or Entune
Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL” for information regarding the equipment listed
below.
• Navigation system
• Audio system
• Rear view monitor system
• Toyota parking assist monitor
• Panoramic view monitor

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For your information
Please note that this manual applies to all models and all equipment, includ-
ing options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
However, because of the Toyota policy of continual product improvement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ
from your vehicle in terms of equipment.
Approximately five hours after the hybrid system is turned off, you may hear
sound coming from under the vehicle for several minutes. This is the sound of
a fuel evaporation leakage check and, it does not indicate a malfunction.
A wide variety of non-genuine spare parts and accessories for Toyota vehi-
cles are currently available on the market. You should know that Toyota does
not warrant these products and is not responsible for their performance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota products. Modi-
fication with non-genuine Toyota products could affect its performance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
Main Owner’s Manual
Noise from under vehicle after turning off the hybrid system
Accessories, spare parts and modification of your Toyota

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The installation of a mobile two-way radio system in your vehicle could affect
electronic systems such as:
●Multiport fuel injection system/sequential multiport fuel injection system
●Toyota Safety Sense P
●Cruise control system
●Anti-lock brake system
●SRS airbag system
●Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary measures or spe-
cial instructions regarding installation of a mobile two-way radio system.
High voltage parts and cables on the hybrid vehicles emit approximately the
same amount of electromagnetic waves as the conventional gasoline pow-
ered vehicles or home electronic appliances despite of their electromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
Installation of a mobile two-way radio system

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RAV4-HV_OM_OM42B81U_(U)
Your Toyota is equipped with several sophisticated computers that will record
certain data, such as:
• Engine speed
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Hybrid battery (traction battery) status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conversations or
sounds, and only record images outside of the vehicle in certain situations.
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party except:
• With the consent of the vehicle owner or with the consent of the lessee if
the vehicle is leased
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/.
Vehicle data recordings

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This vehicle is equipped with an event data recorder (EDR). The main pur-
pose of an EDR is to record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-
tened;
• How far (if at all) the driver was depressing the accelerator and/or brake
pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situ-
ation occurs; no data are recorded by the EDR under normal driving condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special equipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a leased vehi-
cle) is obtained
• In response to an official request by the police, a court of law or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without disclosing
information about the specific vehicle or vehicle owner
Event data recorder

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The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

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Reading this manual
WARNING:
Explains something that, if not obeyed, could cause death or
serious injury to people.
NOTICE:
Explains something that, if not obeyed, could cause damage to
or a malfunction in the vehicle or its equipment.
Indicates operating or working procedures. Follow the steps
in numerical order.
Indicates the action (push-
ing, turning, etc.) used to
operate switches and other
devices.
Indicates the outcome of an
operation (e.g. a lid opens).
Indicates the component or
position being explained.
Means “Do not”, “Do not do
this”, or “Do not let this hap-
pen”.
123

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How to search
■Searching by name
• Alphabetical index.......P. 665
■Searching by installation
position
• Pictorial index................P. 16
■Searching by symptom or
sound
• What to do if...
(Troubleshooting)........P. 662
■Searching by title
• Table of contents.............P. 2

16 Pictorial index
RAV4-HV_OM_OM42B81U_(U)
Pictorial index
■Exterior
Side doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Opening/closing the door glasses . . . . . . . . . . . . . . . . . . . . . . P. 162
Locking/unlocking by using the mechanical key . . . . . . . . . . . P. 595
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 562
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening from inside the cabin. . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening from outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 120
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 562
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 159
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 159
Folding the mirrors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 159
Defogging the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 433
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Pictorial index
RAV4-HV_OM_OM42B81U_(U)
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 227
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 321
To prevent freezing (windshield wiper de-icer)*. . . . . . . . . . . . P. 433
Precautions against car wash . . . . . . . . . . . . . . . . . . . . . . . . . P. 476
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 612
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 505
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . .P. 617
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 321
Checking/rotation/tire pressure warning system*. . . . . . . .P. 505
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 581
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 489
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 489
Engine oil. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 613
Coping with overheat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 602
Headlights/daytime running lights (halogen headlights). . P. 216
Headlights (LED headlights). . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Parking lights (halogen headlights). . . . . . . . . . . . . . . . . . . P. 216
Parking lights/daytime running lights (LED headlights) . . P. 216
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 226
Turn signal lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 214
Tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 312
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Back-up lights
Shifting the shift lever to R. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 208
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
4
5
6
7
Light bulbs of the exterior lights for driving
(Replacing method: P. 527, Watts: P. 618)
*: If equipped
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18 Pictorial index
RAV4-HV_OM_OM42B81U_(U)
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 201
Starting the hybrid system/changing the modes . . . . . . . P. 201, 202
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 543
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 593
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 576
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 208
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 208
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 544
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 212
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 93
Reading the meters/adjusting the instrument panel light. . . . . . P. 93
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 88
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 551
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 97
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 101
When the warning messages are displayed . . . . . . . . . . . . . . P. 560
Parking brake lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 215
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 215
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 322
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 565
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Pictorial index
RAV4-HV_OM_OM42B81U_(U)
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 214
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 216
Headlights/parking lights/tail lights/daytime running lights. . . . P. 216
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 226
Windshield wiper and washer switch . . . . . . . . . . . . . . . . . P. 227
Rear window wiper and washer switch . . . . . . . . . . . . . . . . P. 231
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 227, 231
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 499
Warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 571
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 489
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 430
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 430
Rear window defogger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 433
Audio system*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 332
Entune Audio*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 333
Entune Audio Plus/Entune Premium Audio
with Navigation*1, 2
Fuel filler door opener. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 236
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
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20 Pictorial index
RAV4-HV_OM_OM42B81U_(U)
■Switches
Outside rear view mirror switches. . . . . . . . . . . . . . . . . . . . P. 159
Instrument panel light control dial. . . . . . . . . . . . . . . . . . . . . P. 94
LDA (Lane Departure Alert with steering control)
switch*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Heated steering wheel switch*1. . . . . . . . . . . . . . . . . . . . . . P. 439
Power back door switch*1. . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Driving position memory switches*1. . . . . . . . . . . . . . . . . . P. 150
Power window switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 162
Door lock switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 115
Window lock switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 162
Tire pressure warning reset switch*1. . . . . . . . . . . . . . . . . P. 507
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