TP-Link Deco X20 User manual

Whole Home Mesh Wi-Fi 6 System
Seamless Roaming | Parental Controls | Easy Setup
User Guide
Whole Home Mesh
Wi-Fi 6 System
1910012855 REV2.0.0 © 2020 TP-Link

Contents
About This Guide ···················································· 1
Appearance ······························································· 2
Set Up Your Deco ··················································· 3
Add More Decos····················································· 6
Dashboard·································································· 7
Check Deco Status ··············································· 8
Manage Connected Devices ··························· 9
Set Main Deco························································10
Create New Networks ········································11
Remove/Reboot Deco ·······································13
Antivirus ·····································································14
Parental Controls ··················································15
QoS···············································································16
Wi-Fi Settings··························································17
Blacklist ······································································18
Online Update ························································19
Advanced Features ·············································20
WPS··············································································25
Monthly Report ······················································26
Managers ··································································27
FAQ ···············································································28
Authentication························································29

1
About This Guide
This guide provides a brief introduction to Deco Whole Home Mesh Wi-Fi System and the Deco app, as well as regulatory information.
Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions
in this guide are only examples and may not reect your actual Deco experience.
Conventions
In this guide, the following conventions are used:
Convention Description
Deco Stands for Deco Whole Home Mesh Wi-Fi System/Unit.
Underline Hyperlinks are in teal and underlined. You can click to
redirect to a website or a specic section.
Teal Key information appears in teal, including management
page text such as menus, items, buttons and so on.
Note: Ignoring this type of note might result in a malfunction
or damage to the device.
Tips: Indicates important information that helps you make
better use of your device.
More Info
• Specific product information can be found on the product page at
https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products at
https://community.tp-link.com.
• Our Technical Support contact information can be found at the Help
center of the Deco app and the Contact Technical Support page at
https://www.tp-link.com/support/.
Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from
IEEE Standard 802.11 specifications. Actual wireless data throughput
and wireless coverage, and quantity of connected devices are not
guaranteed and will vary as a result of network conditions, client
limitations, and environmental factors, including building materials,
obstacles, volume and density of trac, and client location.
MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.
HomeCare Disclaimer
A basic TP-Link HomeCareTM package, powered by Trend MicroTM, is
included for 3 years from date of activation at no additional cost. It
includes Parental Controls, Quality of Service, and Antivirus. Deactivation
of HomeCareTM will disable certain controls and protections. For a
complete list of HomeCareTM functions, go to www.tp-link.com.
IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled
via the Deco app. Other wireless devices can still connect to Deco for
normal Wi-Fi use.
Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up.
Performance may vary depending on the client device.

2
Appearance
Each Deco has an LED that changes color according to its status, two RJ-45 Ethernet ports, a power slot, and a Reset button.
See the explanation below:
Tip: The product label can be found at the bottom of the product.
Yellow pulse:
Deco is resetting.
Yellow solid:
Deco is starting up.
Blue pulse:
Deco is ready for setup.
Blue solid:
Deco is setting up.
Green pulse:
Deco is upgrading rmware.
Green solid:
Deco is registered and all is well.
Red pulse:
Deco is disconnected from main Deco.
Red solid:
Deco has an issue.
Ethernet Ports:
For connecting Deco to your modem, the
Ethernet outlet or other internet devices.
Reset Button:
Press for 1 second and release to reset Deco
to factory default settings. The light turning
pulsing yellow indicates a successful reset.
Power Slot:
For connecting Deco to the power socket via
the provided power adapter.

3
Set Up Your Deco
The intuitive Deco app guides you through an easy setup process that gets each unit up and running and all your devices connected and online.
Follow the steps below to set up your Deco Whole Home Mesh Wi-Fi System.
1. Download and install the Deco app
Scan the QR code below or go to Google Play
or the Apple App Store to download the Deco
app. Install the app on your Android or iOS
smartphone or tablet.
or
2. Log in or sign up with TP-Link ID
Open the app. Use your TP-Link ID to log in. If
you don’t have a TP-Link ID, sign up rst.
Note: If you forgot your login password, tap Forgot password?.
The Deco app will guide you through the rest.
3. Connect Deco to your modem
Power o your modem. Connect your Deco to
the modem and power them both on.
If you don't have a modem, connect the
Ethernet outlet directly to your Deco.

4
4. Select a location
Select a location for this Deco. If its location
is not listed, you can create a new one by
choosing Custom.
5. Set up internet connection
Select the internet connection type and enter
the information. If you are not sure, contact
your internet service provider.
6. Create your Wi-Fi network
Set a network name and a password. These
will be the name and password you use to
connect your devices to Wi-Fi.

5
7. Connect to your Wi-Fi network
Connect your devices to the Deco's Wi-Fi to
continue the setup.
8. Setup complete
Your Deco network is now up. Connect all
devices to the Deco network.
9. Add more Decos
Plug in the other included Deco units, and
these Deco units will be automatically added
to the network within 2 minutes.

6
Add More Decos
After created a Deco network, you can add more Deco units into the network to expand the Wi-Fi coverage, and manage them conveniently on your
Deco app.
In Overview, tap After the setup, you can find the
added Decos by tapping
Select the Deco model you want to
add, and follow app instructions to
complete the setup

7
Dashboard
After you successfully set up your Deco network, you will see the dashboard of the Deco app. Here you can get an overview of the network status,
enjoy HomeCareTM services and advanced features.
Note: To use HomeCareTM services, upgrade your Deco to the latest version. Refer to Online Update to update your Deco.
Tap to get an overview of the network
status
Tap for HomeCareTM features Tap for more features

8
Check Deco Status
In Overview, you can check the working status of all the Decos, check the Deco details, change or custom the location, and more.
Tap to check all Decos' status Tap the Deco unit to change or
custom the location
Tap a Deco unit to check the details

9
Manage Connected Devices
In Overview, you can check the working status of all the connected devices, view the device details, and change the device settings.
Tap a client on the Devices list to
check the details
Tap Belongs to to add a unique profile
for the device and manage its online
activities
Tap to manage the device
settings

10
Set Main Deco
After setup, you can replace the main Deco with any satellite Deco when needed. Follow the steps below.
In Overview, tap Choose any satellite Deco and follow app
instructions to complete the setting
Tap > Set Main Deco

11
Create New Networks
On the Deco app, you can create different Deco networks bound to your TP-Link ID, and manage them conveniently from the Deco app with one
account. You can also help family or friends by managing their network on your Deco app. Two methods are provided as below to create a new network:
from the Overview page or the Menu page.
Method 1. Create a new network from the Overview page
Tap > Create New Network Then follow the app instructions to
complete the setup

12
Create New Networks
On the Deco app, you can create different Deco networks bound to your TP-Link ID, and manage them conveniently from the Deco app with one
account. You can also help family or friends by managing their network on your Deco app. Two methods are provided as below to create a new network:
from the Overview page or the Menu page.
Method 2. Create a new network from the Menu page
Tap to open the Menu Tap > CREATE NEW NETWORK Follow app instruction to complete the setup

13
Remove/Reboot Deco
You can remove or reboot your Deco easily on the Deco app. Follow the steps below.
Tap to check all Deco's status Tap to remove or reboot the Deco
Note: If the LED light of Deco does not turns
pulsing blue after tapping Remove, refer to
Appearance to press the Reset button to reset it.
Tap a Deco unit to enter the details

14
Antivirus
Deco’s Antivirus feature blocks malicious websites to ensure you can safely surf the internet, protects your network against external attacks and
eliminates vulnerabilities, and prevents infected devices from sending sensitive information or security threats to devices outside your network. Enable
them all to keep your network safe all the time.
Tap HOMECARE > Antivirus Enable the Antivirus features as needed

15
Parental Controls
Parental Controls allows you to filter content, limit time spent online and check internet history. Start by creating unique profiles for your family
members.
Tap HOMECARE > Parental
Controls
Set filter level to block unappropriate
contents
Set daily time limits for the total time
spent online
Create unique proles for family
members

16
QoS
QoS (Quality of Service) helps you set priority for specific applications and devices, so that they can perform better with lower latency.
Tap HOMECARE > QoS Tap to prioritize the online activity
that's most important
Add devices you want to prioritize
to guarantee a better network
performance
Set the total bandwidth before using
QoS

17
Wi-Fi Settings
You can change the network name and password of your main network, create a separate network for guests to guarantee the security and privacy of
your main network, and shake your device to share the network details easily with family and friends.
Manage main network
(eg. change your main network
Wi-Fi name and password)
Tap > Wi-Fi Enable guest network
(eg. change your guest network
Wi-Fi name and password)
Shake to share your network

18
Blacklist
Compile a blacklist to avoid devices added on the blacklist to access to your network, ensuring the safety of your personal information shared in the
network.
Tap > Blacklist Add clients to blacklist Add other devices to blacklist Manage blacklist