Troubleshoong ‘Service Status’
If the WAN-side routers (provided by your ISP) you are connecng to the Sharedband
routers don't operate DHCP, you will need to set a stac IP on each Sharedband router to
enable communicaon. The following guidance explains how to achieve this:
a) Connect a computer to the aected Sharedband router
b) Open a web browser and visit the IP address of the router
c) Sign in to the router when prompted
d) In the menu select ‘Sengs’
e) Select ’WAN connecon setup (Ethernet)’ to access the ‘IP Addressing’ panel as shown
f) In the ’IP Addressing Mode’ drop down, select ‘Stac IP’
g) Input the appropriate IP address into the ‘IP Address’ eld. An appropriate address is one
that is unique, in the same subnet as your WAN-side router and not in the 192.168.3.X
subnet. For example, if the WAN-side router’s IP address is 192.168.1.1 an appropriate IP
address to input for the Sharedband router would be 192.168.1.X (where X is any number
between 2 and 254). If you need assistance in determining the WAN-side router’s IP
address, please refer to any supplied documentaon or contact its supplier or
manufacturer
h) Ensure that the ‘Subnet Mask’ is set to 255.255.255.0
i) Input the IP address of the WAN-side router into the ‘Default Gateway’ eld
j) Input the IP address of the WAN-side router or an alternave desnaon of your choice
into the ‘DNS Server’ eld
k) Click the ’Save and reboot’ buon at the boom of the page
l) Once the Sharedband router has restarted, repeat steps 8-11 (on page 3) to verify
successful setup
More Informaon
Both our helpful knowledgebase and support ckeng system are accessible online at:
hp://support.sharedband.com
www.sharedband.com 4TP-Link TL-WDR3600