TracVision Track Vision M9 User manual

TracVision M9 User’s Guide
TracVision M9
Standard Configuration

KVH Part # 54-0420 Rev. D
© 2010, KVH Industries, Inc., All rights reserved.
U.S. Patents Pending
TracVision M9 User’s Guide
TracVision M9
User’s Guide
This user’s guide provides all of the basic information you need to
operate, set up, and troubleshoot the TracVision M9 satellite TV
antenna system. For detailed installation information, please refer
to the TracVision M9 Installation Guide.
Please direct questions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Kokkedal Industripark 2B
Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
E-mail: [email protected] E-mail: [email protected]
Internet: www.kvh.com Internet: www.kvh.com
If you have any comments regarding this manual, please e-mail
them to [email protected]. Your input is greatly appreciated!

TracVision and KVH are registered trademarks of KVH Industries, Inc.
The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc.
All other trademarks are the property of their respective owners.

Table of Contents
TracVision M9 User’s Guide
i
Table of Contents
1Introduction
Using this Manual..............................................................................3
System Overview...............................................................................6
Circular and Linear Versions..............................................................8
2Operation
Receiving Satellite TV Signals .........................................................11
Turning the System On/Off ..............................................................12
Changing Channels and Switching Between Satellites ...................13
Product Care....................................................................................15
3 Settings
Setting the MCU to Track Satellites.................................................19
Configuring Satellite Settings ..........................................................26
Changing the Sleep Mode Setting ...................................................27
Changing the Instant On Setting......................................................28
Adjusting Display Brightness...........................................................29
Restarting the Antenna....................................................................30
Manually Setting Latitude and Longitude ........................................31
4 Troubleshooting
Four Simple Checks.........................................................................35
Troubleshooting Matrix....................................................................36
Causes and Remedies for Operational Issues .................................37
Technical Support............................................................................41

Table of Contents
TracVision M9 User’s Guide
ii
A Advanced Settings and Functions
Manually Controlling the Antenna....................................................45
Updating Satellite Frequency Data ..................................................46
Changing the Sidelobe Mode Setting...............................................48
Displaying Software Version Information.........................................49
Displaying the Antenna Serial Number ............................................50
Other Advanced Settings .................................................................51
B Programming User-defined Satellites
Connect a PC to the Maintenance Port ............................................55
Programming Your User-defined Satellite(s) ...................................57
C Wiring Diagrams
Circular Version
Wiring One or Two Receivers...........................................................65
Wiring Three or Four Receivers .......................................................66
Wiring Up to Eight Receivers ...........................................................67
Linear Quad Version
Wiring Up to Four Receivers ............................................................68
Wiring Up to Eight Receivers ...........................................................69
Linear Sky Mexico Version
Wiring One or Two Receivers...........................................................70
Wiring Up to Eight Receivers ...........................................................71
D Recalibration
Recalibrating the System.................................................................75
EMenuOptions
Menu Options...................................................................................83

TracVision M9 User’s Guide
1
Chapter 1 - Introduction
1. Introduction
This chapter provides a basic overview of this manual and your
TracVision system.
Contents
Using this Manual.............................................................. 3
System Overview............................................................... 6
Circular and Linear Versions.............................................. 8

TracVision M9 User’s Guide
3
Chapter 1 - Introduction
Using this Manual
This manual provides complete operation, setup, and troubleshooting
information for your TracVision system, as well as wiring diagrams
for various TracVision M9 configurations.
Who Should Use This Manual
The user should refer to the "Operation" chapter to learn how to
operate the system.
The user, installer, or servicing technician should refer to the
"Settings" chapter for information on configuring the system and the
"Wiring Diagrams" appendix for information on connecting additional
receivers.
The installer or servicing technician should refer to the "Advanced
Settings and Functions" appendix for information on advanced setting
and operational procedures.
The user and/or servicing technician should refer to the
"Troubleshooting" chapter to help identify the cause of a system
problem.
Notifications Used in this Manual
This manual uses the following notification to call attention to
important information:
NOTE: Notes contain information about system settings.
TIP: Tips contain helpful information, allowing you to get the most out of
your TracVision system.
This is an important notice. Be sure to read these carefully to
ensure proper operation and configuration of your TracVision
system.
IMPORTANT!

TracVision M9 User’s Guide
4
Chapter 1 - Introduction
Typographical Conventions
This manual uses the following typographical conventions:
Master Control Unit (MCU) Interface Conventions
When instructions indicate to select a specific MCU menu option,
press the MCU button located directly beneath the menu option.
Figure 1-1 Example of MCU Menu Option and Corresponding Button
Text Example Description
Text in brackets or the pound sign (#)
indicates a variable portion of the
MCU display
HALT Bold text in capital letters indicates a
command to be entered via a PC
XBold text in italicized capital letters
indicates a variable portion of a
command to be entered via a PC
Tracking Satellite A
Sat B Menu Sat C
<Sat Name>
###

TracVision M9 User’s Guide
5
Chapter 1 - Introduction
Related Documentation
In addition to this User’s Guide, the following documents are
provided with your TracVision system:
Document Description
Installation Guide Complete product installation
instructions
Product Registration Form Details on registering the product
Warranty Statement Warranty terms and conditions
Contents List List of every part supplied in the kit

TracVision M9 User’s Guide
6
Chapter 1 - Introduction
System Overview
Your TracVision system is a state-of-the-art, actively stabilized
antenna system that delivers live satellite TV to your vessel’s audio/
video entertainment system. A basic system is illustrated below.
Wiring diagrams are provided in “Appendix C” on page 63.
Figure 1-2 TracVision System Diagram (Basic Installation)
Antenna Unit
The antenna unit houses the antenna positioning mechanism, GPS,
LNB (low noise block), and control elements within a radome.
Weathertight connectors join the power, signal, and control cabling
from the belowdecks units.
MCU
The MCU is the system’s user interface, providing access to the system
and its functions through an LCD and three buttons. The MCU also
serves as the vessel’s junction box, allowing the system to use vessel
power and supply and receive data to/from the TracVision M9.
Antenna
+24 VDC
Vessel
Power
Trac k i ng Sat A
SatB Menu SatC
Master Control Unit (MCU)
Purchased Separately
Satellite Receiver(s) TV(s)

TracVision M9 User’s Guide
7
Chapter 1 - Introduction
System Features
Your TracVision M9 system uses integrated DVB®technology to
quickly acquire and track the correct satellite, switch between
satellites, and send TV signals to the receiver. The system includes a
GPS sensor, ensuring that the system acquires your selected satellite in
the shortest time possible.
In-motion Tracking
The TracVision M9 system uses a state-of-the-art actively stabilized
antenna system. Once the satellite is acquired, the system’s internal
gyros continuously measure the heading, pitch, and roll of your vessel
and send commands to the antenna motors, keeping the antenna
pointed at the satellite at all times - even while you’re on the move!
Tri-satellite Tracking Capability
Your TracVision M9 is capable of tracking up to three of your selected
satellites, as long as the antenna is located within the selected
satellites’ coverage area. During installation, your TracVision system
should have been set up to track your desired satellites, allowing you
to switch between your selected satellites quickly and easily.
Automatic Skew Adjustment (Linear Version Only)
When you change location or switch satellites, the TracVision M9
automatically adjusts the LNB skew for the selected satellite.
Satellite Library
The TracVision M9 includes a library of over 70 of the most popular
satellite services in the world! If desired, you can also add up to two
more satellites of your choice to the satellite library.
TIP: For complete information on the satellite library, see “Setting the MCU
to Track Satellites” on page 19.

TracVision M9 User’s Guide
8
Chapter 1 - Introduction
Circular and Linear Versions
Your TracVision system is configured for either circularly polarized
satellite signals or linearly polarized satellite signals (see Figure 1-3).
Polarization requirements vary according to location and satellite
service. For additional details refer to “Setting the MCU to Track
Satellites” on page 19.
Figure 1-3 Polarizations of Satellite Signals
Circular Linear
Signals transmitted in two
“corkscrew” patterns, one
running clockwise and one
running counter-clockwise
Signals transmitted in vertical
and horizontal “waves” offset
exactly 90º from each other

TracVision M9 User’s Guide
9
Chapter 2 - Operation
2. Operation
This chapter explains everything you need to know to operate the
TracVision system.
Contents
Receiving Satellite TV Signals ......................................... 11
Turning the System On/Off .............................................. 12
Changing Channels and Switching Between
Satellites.......................................................................... 13
Product Care.................................................................... 15

TracVision M9 User’s Guide
11
Chapter 2 - Operation
Receiving Satellite TV Signals
Television satellites are located in fixed positions above the Earth’s
equator and beam TV signals down to certain regions of the planet
(not worldwide). To receive TV signals from a satellite, you must be
located within that satellite’s unique coverage area.
TIP: For your convenience, KVH provides links to several web sites that offer
satellite coverage information. Simply visit our website at www.kvh.com/
footprint or www.satbeams.com.
Figure 2-1 Location and Coverage Area of DIRECTV 101 Satellite
In addition, since TV satellites are located above the equator, the
TracVision antenna must have a clear view of the sky to receive
satellite TV signals. Anything that stands between the antenna and the
satellite can block the signal, resulting in lost reception. Common
causes of blockage include trees, buildings, and bridges. Heavy rain,
ice, or snow might also temporarily interrupt satellite signals.
Figure 2-2 Example of Satellite Blockage
Blocked!

TracVision M9 User’s Guide
12
Chapter 2 - Operation
Turning the System On/Off
Since power to the antenna is controlled by the MCU, you can turn the
antenna on or off by applying/removing power to the MCU.
Turning On the System
Follow the steps below to turn on your TracVision system.
1. Make sure the antenna has a clear view of the sky.
2. Turn on your satellite TV receiver and TV.
3. Apply operating power to the MCU
TIP: When operating power is applied to the MCU, the MCU initiates a
startup sequence. The screen updates as diagnostic tests are performed.
4. Wait one minute for system startup. The MCU will
display the Tracking Satellite screen after system
testing is complete.
Figure 2-3 Tracking Satellite Screen
Turning Off the System
Follow the steps below to turn off your TracVision system.
1. Remove operating power from the MCU.
2. Turn off your satellite TV receiver and TV.
Avoid turning the vessel or changing channels for one minute
after turning on the system.
IMPORTANT!
Sat B Menu Sat C
Tracking Satellite A

TracVision M9 User’s Guide
13
Chapter 2 - Operation
Changing Channels and Switching Between Satellites
During installation, your TracVision system should have been set up
to track the satellite(s) of your choice and the channel guides for your
selected satellite service should have been downloaded. Your
TracVision system is programmed to track two or three satellites,
stored in memory as Satellite A, Satellite B, and Satellite C.
Since some channels might be located on another satellite, changing
channels might require switching to another satellite. Some
configurations allow automatic switching between the selected
satellites by simply using the primary receiver’s remote control. The
primary receiver is the receiver connected to the antenna’s RF1
connector. The primary receiver controls satellite selection; all other
receivers can only receive channels carried on the satellite selected by
the primary receiver.
Special Cases
• TracVision M9 configurations with a multiswitch installed require
using the MCU to change satellites.
• DISH 1000 customers with the DISH 129 satellite installed must
have a multiswitch installed to enable manual switching, or a
Master Receiver Selector (MRS) (KVH Part #72-0412) to enable
automatic (or manual) switching. The MRS also allows you to
select which receiver is the master receiver.
(Linear systems only) To ensure proper operation, the receiver(s)
must be set up for the same satellites, and in the same order, they
are set up in the antenna:
IMPORTANT!
Antenna
Satellite
Receiver
Satellite
DiSEqC
Setting
Sat. A Alternative 1 or A DiSEqC 1
Sat. B Alternative 2 or B DiSEqC 2
Sat. C Alternative 3 or C DiSEqC 3

TracVision M9 User’s Guide
14
Chapter 2 - Operation
Using the Receiver Remote Control to Switch Between Satellites
Some TracVision M9 system configurations allow automatic satellite
switching. When automatic switching is enabled, the antenna switches
satellites automatically while you change channels using the receiver’s
remote control. You can also use the MCU to manually switch between
your selected satellites with a single button press.
Using the MCU to Switch Between Satellites
You can switch between satellites using the MCU by pressing a single
button. Follow the steps below to switch satellites.
NOTE: If you use the MCU to manually switch satellites, automatic satellite
switching is disabled until the system is restarted. For more information on
restarting the system, see “Restarting the Antenna” on page 30.
1. Ensure the Tracking Satellite screen is displayed.
Figure 2-4 Tracking Satellite Screen
2. Press the appropriate MCU button to switch satellites
(see Figure 2-4).
Tracking Satellite A
Sat B Menu Sat C
Press for
Satellite C
Press for
Satellite B

TracVision M9 User’s Guide
15
Chapter 2 - Operation
Product Care
Please consider the following antenna care guidelines for maintaining
peak performance:
• Periodically wash the exterior of the antenna dome with fresh
water and mild detergent. Avoid harsh cleansers and volatile
solvents (such as acetone) and do not spray the dome directly with
high-pressure water.
• If you wish to paint the dome, use only non-metallic automotive
paint without a primer coat. Any paint that contains metal will
block satellite signals and impair reception.

TracVision M9 User’s Guide
17
Chapter 3 - Settings
3. Settings
This chapter explains system settings and how to modify them using the
MCU.
Contents
Setting the MCU to Track Satellites................................. 19
Configuring Satellite Settings.......................................... 26
Changing the Sleep Mode Setting ................................... 27
Changing the Instant On Setting...................................... 28
Adjusting Display Brightness........................................... 29
Restarting the Antenna.................................................... 30
Manually Setting Latitude and Longitude........................ 31

TracVision M9 User’s Guide
19
Chapter 3 - Settings
Setting the MCU to Track Satellites
You can change which satellites your TracVision M9 system tracks by
choosing from preset satellite groups, or selecting up to three satellites
of your choice from the satellite library.
Option A - Choosing Preset Satellite Groups
If desired, you can set the TracVision M9 to track one of the following
preset groups.
TIP: Refer to Table 3-2 on page 21 and Table 3-3 on page 23 for a complete
list of satellites in the satellite library.
Table 3-1 Preset Satellite Groups
*NOTE: Manual switching is required. You can also purchase a TracVision
Master Receiver Selector (KVH Part #72-0412) if you wish to enable
automatic switching.
TracVision M9
Version Preset Group Name Included Satellites (Common Names)
Circular DIRECTV (Dual-sat) DIRECTV 101, 119
DIRECTV (Tri-sat)
(not used)
DIRECTV 101, 110, 119
DISH 1000/61
(DISH Network)
ECHOSTAR 11, 7, 3
DISH 1000/129*
(DISH Network)
ECHOSTAR 11, 7, 2
DISH 500 (DISH
Network)
ECHOSTAR 11, 7
Bell TV NIMIQ 2, 1
Linear Europe WB HOTBIRD WB,
ASTRA 1, ASTRA 2S
Europe HOTBIRD, ASTRA 1,
ASTRA 2S
Scandinavia HOTBIRD WB,
SIRIUS 4, THOR