TracVision Track Vision M9 User manual

TracVision M9 User’s Guide
TracVision M9
Standard Configuration

TracVision M9
1
Addendum
TracVision® M9 Standard Configuration with
Master Control Unit User’s Guide Addendum
(ECO #8127)
The following change applies to Revision C of the TracVision M9
Standard Configuration with Master Control Unit User’s Guide
(KVH Part #54-0420).
Programming User-defined Satellites
Step 5 on page 56 shows the incorrect @SATCONFIG command; the
satellite table field is omitted.
The correct @SATCONFIG command and field values are shown
below.
5. Type the following @SATCONFIG command then
press Enter:
@SATCONFIG,X,D,E,F,G,H,I,J,K
Field Description
X User-defined satellite stored in antenna library
(User1 = User-defined Satellite 1 or User2 =
User-defined Satellite 2)
D Satellite table # (98 = User1; 99 = User2)
E Frequency, MHz (00000 or 10700-12750)
F Symbol rate, kilosymbols per second (10000-45000)
G FEC code (12, 23, 34, 56, 67, or 78)
H Network ID, hexadecimal (0x####)
I Polarization (V = vertical; H = horizontal;
R = right; L = left)
J LNB down conversion frequency
(U = USA [LO=11250 MHz];
L = low [LO=9750 MHz];
H = high [LO=10600 MHz];
G = Latin America [LO=10500 MHz];
S = Sinosat [LO=11300 MHz])
K Decoding type (2 = DSS, 3 = DVB)
54-0420 Addendum to Rev. C

KVH Part # 54-0420 Rev. C
© 2007, KVH Industries, Inc., All rights reserved.
U.S. Patents Pending
TracVision M9 User’s Guide
TracVision M9
Standard Configuration with Master
Control Unit (MCU)
User’s Guide
This user’s guide provides all of the basic information you need to
operate, set up, and troubleshoot the TracVision M9 satellite TV
antenna system. For detailed installation information, please refer
to the TracVision M9 Installation Guide.
Please direct questions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Kokkedal Industripark 2B
Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
E-mail: [email protected] E-mail: [email protected]
Internet: www.kvh.com Internet: www.kvh.com

TracVision and KVH are registered trademarks of KVH Industries, Inc.
The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc.
DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project.
DIRECTV is an official trademark of DIRECTV, Inc.
DISH Network is an official trademark of EchoStar Communications Corporation.
ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.
All other trademarks are the property of their respective owners.

Table of Contents
TracVision M9 User’s Guide
1
Table of Contents
1Introduction
Using this Manual..............................................................................3
System Overview...............................................................................6
Circular and Linear Versions..............................................................9
2Operation
Receiving Satellite TV Signals .........................................................13
Turning the System On/Off ..............................................................14
Changing Channels and Switching Between Satellites ...................15
Product Care....................................................................................17
3 Settings
Changing the Sleep Mode Setting ...................................................21
Changing the Instant On Setting......................................................22
Setting the MCU to Track Different Satellites..................................23
Adjusting Display Brightness...........................................................26
Restarting the Antenna....................................................................27
Manually Setting Latitude and Longitude ........................................28
4 Troubleshooting
Four Simple Checks.........................................................................31
Troubleshooting Matrix....................................................................32
Causes and Remedies for Operational Issues .................................33
Technical Support............................................................................37
Field Replaceable Units ...................................................................38

Table of Contents
TracVision M9 User’s Guide
2
A Advanced Settings and Functions
Manually Controlling the Antenna....................................................43
Updating Satellite Frequency Data ..................................................44
Configuring Satellite Settings ..........................................................46
Displaying Software Version Information.........................................48
Displaying the Antenna Serial Number ............................................49
Other Advanced Settings .................................................................50
B Programming User-defined Satellites
Connect a PC to the Main Flash Port................................................53
Programming Your User-defined Satellite(s) ...................................55
C TracVision M9 Wiring Diagrams
TracVision M9 Wiring Diagram for One or Two Receivers ...............63
TracVision M9 Wiring Diagram for Three or Four Receivers
(Circular Version Only) .....................................................................64
TracVision M9 Wiring Diagram for Three or Four Receivers
(Linear Version Only)........................................................................65
D Recalibration
Recalibrating the System.................................................................69

TracVision M9 User’s Guide
1
Chapter 1 - Introduction
1. Introduction
This chapter provides a basic overview of this manual and your
TracVision system.
Contents
Using this Manual.............................................................. 3
System Overview............................................................... 6
Circular and Linear Versions.............................................. 9

TracVision M9 User’s Guide
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Chapter 1 - Introduction
Using this Manual
This manual provides complete operation, setup, and troubleshooting
information for your TracVision system, as well as wiring diagrams
for various TracVision M9 configurations.
Who Should Use This Manual
The user should refer to the “Operation” chapter to learn how to
operate the system.
The user, installer, or servicing technician should refer to the
“Settings” chapter for information on configuring the system and the
“Wiring Diagram” appendices for information on connecting
additional receivers.
The installer or servicing technician should refer to the “Advanced
Settings and Functions” appendix for information on advanced setting
and operational procedures.
The user and/or servicing technician should refer to the
“Troubleshooting” chapter to help identify the cause of a system
problem.
Notifications Used in this Manual
This manual uses the following notification to call attention to
important information:
NOTE: This is a Note. Notes contain information about system settings.
TIP: This is a Tip. These contain helpful information, allowing you to get the
most out of your TracVision system.
This is an important notice. Be sure to read these carefully to
ensure proper operation and configuration of your TracVision
system.
IMPORTANT!

TracVision M9 User’s Guide
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Chapter 1 - Introduction
Typographical Conventions
This manual uses the following typographical conventions:
MCU (Master Control Unit) Interface Conventions
When instructions indicate to select a specific MCU menu option,
press the MCU button located directly beneath the menu option.
Figure 1-1 Example of MCU Menu Option and Corresponding Button.
Text Example Description
Text in brackets or the pound sign (#)
indicates a variable portion of the
MCU display
HALT Bold text in capital letters indicates a
command to be entered via a PC
XBold text in italicized capital letters
indicates a variable portion of a
command to be entered via a PC
“Turning the System On/
Off” on page 14
Cross-reference to another chapter in
the manual or to a website
Tracking <SAT NAME>
Sat A Menu Sat B MCU
<Sat Name
>
###

TracVision M9 User’s Guide
5
Chapter 1 - Introduction
Related Documentation
In addition to this User’s Guide, the following documents are
provided with your TracVision system:
Document Description
Installation Guide Complete product installation
instructions
Product Registration Form Details on registering the product
Warranty Statement Warranty terms and conditions
Contents List List of every part supplied in the kit

TracVision M9 User’s Guide
6
Chapter 1 - Introduction
System Overview
Your TracVision system is a state-of-the-art, actively stabilized
antenna system that delivers live satellite TV to your vessel’s audio/
video entertainment system. A basic system is illustrated below.
Wiring diagrams are provided in “Appendix C” on page 61.
Figure 1-2 TracVision System Diagram (Basic Installation)

TracVision M9 User’s Guide
7
Chapter 1 - Introduction
System Components
Antenna Unit
The antenna unit houses the antenna positioning
mechanism, GPS, LNB (low noise block), and
control elements within a radome. Weathertight
connectors join the power, signal, and control
cabling from the belowdecks units.
MCU (Master Control Unit)
The MCU is the system’s user interface, providing
access to the system and its functions through an
LCD and three buttons. The MCU also serves as the
vessel’s junction box, allowing the system to use
vessel power and supply and receive data to/from
the TracVision M9.

TracVision M9 User’s Guide
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Chapter 1 - Introduction
System Features
Your TracVision M9 system uses integrated DVB®technology to
quickly acquire and track the correct satellite, switch between
satellites, and send TV signals to the receiver. The system includes a
GPS sensor, ensuring that the system acquires your selected satellite in
the shortest time possible.
In-motion Tracking
The TracVision M9 system uses a state-of-the-art actively stabilized
antenna system. Once the satellite is acquired, the system’s internal
gyros continuously measure the heading, pitch, and roll of your vessel
and send commands to the antenna motors, keeping the antenna
pointed at the satellite at all times - even while you’re on the move!
Dual-satellite Tracking Capability
Your TracVision M9 is capable of tracking two selected satellites, as
long as the antenna is located within the selected satellites’ coverage
area. During installation, your TracVision system should have been set
up to track your desired satellites, allowing you to switch between
your selected satellites quickly and easily.
Automatic Skew Adjustment (Linear Version Only)
When you change location or switch satellites, the TracVision M9
automatically adjusts the LNB skew for the selected satellite.
Satellite Library
The TracVision M9 includes a pre-programmed satellite library of the
most popular satellite services, offering a wide variety of satellite
services to choose from. Using a PC, you can also add up to two
additional satellites of your choice to the satellite library.
TIP: For complete information on the satellite library, see “Setting the MCU
to Track Different Satellites” on page 23.

TracVision M9 User’s Guide
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Chapter 1 - Introduction
Circular and Linear Versions
Your TracVision system is configured for either circularly polarized
satellite signals (North America) or linearly polarized satellite signals
(Europe or Latin America). Figure 1-3 illustrates the difference
between these two polarizations.
Figure 1-3 Polarizations of Satellite Signals
Circular Linear
Signals transmitted in two
“corkscrew” patterns, one
running clockwise and one
running counter-clockwise
Signals transmitted in vertical
and horizontal “waves” offset
exactly 90º from each other

TracVision M9 User’s Guide
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Chapter 2 - Operation
2. Operation
This chapter explains everything you need to know to operate the
TracVision system.
Contents
Receiving Satellite TV Signals ......................................... 13
Turning the System On/Off .............................................. 14
Changing Channels and Switching Between
Satellites.......................................................................... 15
Product Care.................................................................... 17

TracVision M9 User’s Guide
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Chapter 2 - Operation
Receiving Satellite TV Signals
Television satellites are located in fixed positions above the Earth’s
equator and beam TV signals down to certain regions of the planet
(not worldwide). To receive TV signals from a satellite, you must be
located within that satellite’s unique coverage area.
TIP: For your convenience, KVH provides links to several websites that offer
satellite coverage information. Simply visit our website at www.kvh.com/
footprint.
Figure 2-1 Location and Coverage Area of DIRECTV 101 Satellite
In addition, since TV satellites are located above the equator, the
TracVision antenna must have a clear view of the sky to receive
satellite TV signals. Anything that stands between the antenna and the
satellite can block the signal, resulting in lost reception. Common
causes of blockage include trees, buildings, and bridges. Heavy rain,
ice, or snow might also temporarily interrupt satellite signals.
Figure 2-2 Example of Satellite Blockage
Equator
TracVision
Blocked!

TracVision M9 User’s Guide
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Chapter 2 - Operation
Turning the System On/Off
Since power to the antenna is controlled by the MCU, you can turn the
antenna on or off by applying/removing power to the MCU.
Turning On the System
Follow the steps below to turn on your TracVision system.
1. Make sure the antenna has a clear view of the sky.
2. Turn on your satellite TV receiver and TV.
3. Apply operating power to the MCU
TIP: When operating power is applied to the MCU, the MCU
initiates a startup sequence. The screen updates as diagnostic tests are
performed.
4. Wait one minute for system startup. The MCU will
display the Tracking Satellite screen after system
testing is complete.
Figure 2-3 Tracking Satellite Screen
Turning Off the System
Follow the steps below to turn off your TracVision system.
1. Remove operating power from the MCU.
2. Turn off your satellite TV receiver and TV.
Avoid turning the vessel or changing channels for one
minute after turning on the system.
IMPORTANT!
Tracking <SAT A>
<SAT A> Menu <SAT B>

TracVision M9 User’s Guide
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Chapter 2 - Operation
Changing Channels and Switching Between Satellites
During installation, your TracVision system should have been set up
to track the satellite(s) of your choice and the channel guides for your
selected satellite service should have been downloaded. Your
TracVision system is programmed to track either of two satellites,
stored in memory as Satellite A and Satellite B.
Since some channels might be located on another satellite, changing
channels might require switching to the second selected satellite. Most
TracVision M9 configurations allow automatic switching between the
selected satellites by simply using the primary receiver’s remote
control.
NOTE: TracVision M9 configurations with a multiswitch installed require
using the MCU to change satellites.
NOTE: At this time, DISH Network supports only the standard-definition
model 311 receiver for mobile use. All other receiver models have been
designated for home use only. DISH Network subscribers must use the MCU
to change satellites.
TIP: The primary receiver is the receiver connected to the antenna’s RF1
connector. The primary receiver controls satellite selection; all other receivers
can only receive channels carried on the satellite selected by the primary
receiver.
(Linear systems only) To ensure proper operation, the receiver(s)
must be set up for the same satellites, and in the same order, they
are set up in the antenna:
IMPORTANT!
Antenna
Satellite
Receiver
Satellite
DiSEqC
Setting
Sat. A Alternative 1 or A DiSEqC 1
Sat. B Alternative 2 or B DiSEqC 2

TracVision M9 User’s Guide
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Chapter 2 - Operation
Using the Receiver Remote Control to Switch Between Satellites
Most TracVision M9 system configurations allow automatic satellite
switching. When automatic switching is enabled, satellite switching
occurs automatically while the user changes channels using the
receiver’s remote control. You can also use the MCU to manually
switch between your selected pair of satellites with a single button
press.
Using the MCU to Switch Between Satellites
You can switch between satellites using the MCU by pressing a single
button. Follow the steps below to switch to the second satellite.
NOTE: If you use the MCU to manually switch satellites, automatic satellite
switching is disabled until the system is restarted. For more information on
restarting the system, see “Restarting the Antenna” on page 27.
1. Ensure the Tracking Satellite screen is displayed.
Figure 2-4 Tracking Satellite Screen
2. Press the appropriate MCU button (see above) to
switch to the second satellite.
3. The antenna shifts to track the second satellite. Wait for
the Tracking Satellite screen to reappear with the name
of the second satellite displayed.
Select
Sat A
Selected
Satellite
Tracking <SAT NAME>
Sat A Menu Sat B
Select
Sat B

TracVision M9 User’s Guide
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Chapter 2 - Operation
Product Care
Please consider the following antenna care guidelines for maintaining
peak performance:
• Periodically wash the exterior of the antenna dome with fresh
water and mild detergent. Avoid harsh cleansers and volatile
solvents (such as acetone) and do not spray the dome directly with
high-pressure water.
• If you wish to paint the dome, use only non-metallic automotive
paint without a primer coat. Any paint that contains metal will
block satellite signals and impair reception.