Tranax Mini-Bank 1500 User manual

OPERATOR MANUAL
Mini-Bank 1500™

Table of Contents Operator Manual
Doc. No. 101205
TABLE OF CONTENTS
1. INTRODUCTION
1.1Features
1.1.1 About the Mini-Bank 1500™
1.2 Specifications
1.2.1 Mini-Bank 1500™Specifications
1.2.1.1 Dimensions
1.2.1.2 Component Locations
1.2.1.3 LCD & Customer Keypad
1.2.1.4 Cash Dispensing Unit
1.2.1.5 Receipt Printer
1.2.1.6 Main Control Board
1.2.1.7 Operating Environment
1.3 Warranty/Service
2. INSTALLATION
2.1Mini-Bank 1500™Installation
2.1.1 Unpacking
2.1.2 Physical Installation
2.1.3 Hardware Setup
3. PROGRAMMING
3.1Initial Setup
3.1.1 Accessing the Operator Function Menu
3.1.2 When An Error Occurs
3.1.3 Mini-Bank Keypad
3.1.4 NanoCash Keypad
3.2The Host Setup Menu
3.2.1 Key Management
3.2.2 Set Host Telephone Number
3.2.3 Set Terminal ID / Routing ID Number
3.2.4 Health Check Message
3.2.5 Connect Timer
3.2.6 Remote Monitor
3.2.7 Trial Day Total
3.3The System Setup Menu
3.3.1 Set Clock
3.3.2 Speaker / LCD Control
3.3.3 ISO 1,2,3 En/Disable
3.3.4 Optional Languages
3.3.5 Change Passwords
3.3.6 Modem Setup
3.3.7 Modem Test
3.3.8 RMS Ring Count
3.4Customer Setup Menu
3.4.1 Change Message
3.4.2 BIN Lists
3.4.3 Optional Function
3.4.4 Receipt Setup
3.4.5 Surcharge Mode
3.4.6 Advertisements

Table of Contents Operator Manual
Doc. No. 101205
3.5Transaction Setup
3.5.1 Dispense Limit
3.5.2 Denomination
3.5.3 Fast Cash
3.5.4 Low Currency Check
4. OPERATION
4.1Opening and Closing
4.1.1 Mini-Bank
4.1.1.1 Opening the Security Door
4.1.1.2 Closing the Security Door
4.1.1.3 Opening the Front Panel
4.1.1.4 Closing the Front Panel
4.1.1.5 Operating and Changing the Combination Lock
4.2Cash Operations
4.2.1 Mini-Bank
4.2.1.1 Adding Cash to the Cassette
4.2.1.2 Emptying the Reject Bin
4.2.1.3 Loading the Receipt Printer
4.3Settlement Menu
4.4Journal Menu
4.5Reports Menu
5. DIAGNOSTICS
5.1Diagnostics Menu
6. CUSTOMER TRANSACTIONS
6.1Opening Procedure
6.2Withdrawal Transaction
6.3Balance Inquiry Transaction
6.4Transfer Transaction
6.5Closing Procedure
6.6Error Recovery
APPENDIX
A. Error Codes
B. Pin Pad layout for Master Key / Download Mode / Clear NVRAM
C. TDES Master Key installation
D. Advertisement Graphics

Introduction Operator Manual
Doc. No. 101205 1.1
Mini-Bank 1500™
1.1 FEATURES
1.1.1 ABOUT THE Mini-Bank 1500™
The Tranax Mini-Bank1500™represents the absolute best value in retail ATMs. The
Mini-Bank 1500™inherits the unsurpassed reliability and quality of the MB-1000 and
2000. An eye-catching design coupled with numerous enhancements to ensure ADA,
TDES and VISA PIN security compliance, makes the Mini-Bank 1500™the clear
choice for any retail ATM deployment.
The new Mini-Bank 1500™has standard features such as voice guidance, encrypted
pin pad and 56K modem. It offers a range of options to custom configure an ATM
solution for any location. No other ATM manufacturer offers the same level of
integrated design and built in flexibility. The Tranax Mini-Bank 1500™delivers high
quality and high performance at a value price.
H/W FEATURES
UL 291 Business Hour Service Vault featuring reinforced steel bottom.
Dial combination lock
Electronic combination lock (optional)
320 x 240 resolution of back-lit LCD / color display (option)
Dial-up telephone line instead of expensive leased line
1100 new note capacity
2000, 4000 new note capability (optional)
DIP type magnetic card reader
Thermal receipt printer for high speed printing
Modular design for easy maintenance
FUNCTIONAL FEATURES
Cashworks™ Check Cashing (optional)
Electronic journal stores up to 2000 transactions
Supports English, Spanish, French, Korean, Japanese (optional)
Availability for 7 on screen advertisement graphics
Detailed average history report feature
Error code description for easy service

Introduction Operator Manual
Doc. No. 101205 1.2
1.2 SPECIFICATIONS
Mini-Bank 1500™ SPECIFICATIONS
1.2.1 Dimensions
Fig. 1 Mini-Bank Dimensions
WEIGHT: 269 lbs.

Introduction Operator Manual
Doc. No. 101205 1.3
1.2.2 LCD & Customer Keypad
Fig. 3 LCD & Customer Keypad
LCD
Screen Size: 6”
Mono/Color (optional)
Resolution: 320 x 240
Display Characters: 40 x 15 (Standard Characters)
8 Menu Keys
KEYPAD
Lab Certified VISA compliant EPP (Encrypting Pin Pad)
10 Alphanumeric, 3,4, CANCEL, CLEAR, ENTER, BLANK Keypads
Each Keypad has integral raised Braille symbols
Voice Guidance Port
Voice assisted operation available through the headphone jack on the front bezel

Introduction Operator Manual
Doc. No. 101205 1.4
1.2.3 Cash Dispensing Unit
Cash Dispensing Unit
(Standard drawer type)
CASH DISPENSING UNIT
Dispensing Speed: 4 notes/second
Capacity of 1100 new notes per tray (standard dispenser)
Capacity of optional dispensers*depending on model.
Reject Bin with capacity of 200 notes
Low Level Cassette Detection (not available in 1000 note cassette configuration)
Double note detect module
*Optional dispensers include:
1000 note removable cassette
2000 note removable cassette
4000 note removable dual cassette

Introduction Operator Manual
Doc. No. 101205 1.5
1.2.4 Receipt Printer
Receipt Printer
RECEIPT PRINTER
Thermal line printer
36 characters/line
Semi-automatic roll paper setting
Motorized front push rollers
PAPER SPECIFICATIONS
One sided thermal paper
Factory paper is thermal side out (but either way will work)
7.0 inch outside diameter roll
3.125” inch wide
Core inside diameter 11/16 inch
21# weight (paper thickness)

Introduction Operator Manual
Doc. No. 101205 1.6
1.2.5 Main Control Board
Modem: 56,000 bps dial-up modem (standard)
Electronic Journal: +/-2,000 transactions
Battery back-up for set-up parameters (NVRAM)
Real time clock
1MB RAM
1.2.6 Operating Environment
POWER REQUIREMENTS
110/220 VAC ±10%, 50/60 Hz, 250 Watts
POWER CONNECTIONS
For warranty purposes, the Mini-Bank 1500™ series ATM must be connected to a
dedicated power circuit. This circuit must consist of line, neutral, and ground leads
connected directly to the power circuit breaker panel. This circuit should not be
shared with any other equipment. Use of a surge protector or uninterruptible power
supply is recommended.
PHONE LINE REQUIREMENTS
The Mini-Bank series ATM should be connected to a dedicated phone line. This line
must be a direct dial “tone” or “pulse” line that is equipped with a standard
telephone wall jack (RJ-11). This line cannot be shared with any other equipment at
the location. Use of shielded (CAT5) phone cable is recommended for best
performance and to reduce the chance of interference.
TEMPERATURE
In storage : 32°F -123°F (0°C ∼49°C)
While operating : 40°F -95°F (5°C ∼35°C)
HUMIDITY
In storage : 10% < RH < 90%, non-condensed
While operating : 15% < RH < 85%, non-condensed

Introduction Operator Manual
Doc. No. 101205 1.7
1.3 WARRANTY/SERVICE
MANUFACTURERS WARRANTY
Tranax Technologies, Inc. provides a limited one-year parts warranty and a limited
30 day labor warranty for the MiniBank series ATM. Tranax guarantees your
MiniBank ATM to be free from defects in materials and workmanship.
The one-year parts warranty and 30-day labor warranty periodswill begin 15 days
from the shipping date.
WHAT IS COVERED:
·Cash Dispensing Unit (CDU) and Cash Cassette
·Receipt printer (SHU)
·LCD module
·Magnetic Card Reader (MCR)
·EPP Keypad
·Power Supply
·Mainboard (CE)
·Lock and locking mechanism **LIMITED 90 DAY WARRANTY**
Dial and Electronic locks will be covered by a limited 90-day warranty provided
the warranty registration card is completed and returned to Tranax within 10
days of installation. Should the lock fail under normal use, Tranax will replace
the lock only. Services required to open the vault and or replace the lock are at
the expense of the ATM owner.
WHAT IS NOT COVERED:
·Power cable and modem cable
·Key lock and key
·Plastic Bezels
·Software upgrade
·Receipt printer jam
·Note jam
·Forgotten password or combination of lock
·Any damages from misuse, improper installation, and vandalism
·Any damages from “brown out” or low power, lightning, or any other acts of God
Your distributor/dealer may offer an enhanced or extended warranty in addition to
the original manufacturers one-year warranty. Once the manufacturers warranty
has expired, all claims for warranty service must be resolved directly between the
distributor/dealer and the ATM owner. Tranax will only honor the extended warranty
of a MiniBank ATM that is registered in the Tranax Extended Part Replacement (EPR)
warranty program.
OBTAINING SERVICE: If you have any problems or questions about your Tranax
ATM, your dealer or distributor is your primary contact for assistance/service. Your
manufacturers warranty is provided through your dealer or distributor.

Section 2: Installation Operator Manual
Doc. No. 101205 2.1
SECTION 2: INSTALLATION
2.1 MINI-BANK 1500™ INSTALLATION
2.1.1 UNPACKING
Step 1
Once the ATM is unpackaged, do not discard the packaging materials until you have
verified any shipping damage claim. Contact your distributor immediately if you see
any shipping damage.
Step 2
Verify the contents carefully with the packing list to be sure all items listed are
included. Notify your distributor of any shortages.
2.1.2 PHYSICAL INSTALLATION
To install the Mini-Bank 1500™ ATM, perform the following steps:
Step 1
Place the system on a flat surface. The system has a tendency to tip over if the
surface is over 10 degrees. Be careful when opening the top or bottom of the
machine as it will be off balance.
Step 2
Locate the Anchor Template in the bottom of the vault. Use the template to drill the
appropriate sized holes for the anchors you will be using. (Anchors are not
included). Tranax does not recommend a particular size or type of anchor as each
installation is different however maximum anchor diameter is ½
Step 3
Install the anchors into the ground according to the anchor bolts locate sheet (4
places). See manufacturers instructions for anchor installation.
Step 4
Place the Mini-Bank ATM on top of the anchors.
Step 5
Open the Security cover with the key provided. See page 4.1 for Opening and
Closing instructions.

Section 2: Installation Operator Manual
Doc. No. 101205 2.2
Step 6
Using the supplied combination (factory preset at 50-25-50), open the security Door.
This combination should be changed as soon as possible. Refer to page4.5(dial) or
4.7 (electronic) for instructions on opening or changing the lock.
Step 7
After the anchor nuts are in place, according to the anchor holes on the bottom of
the Mini-Bank, secure the anchor bolts snugly. Do not over tighten anchors as it
may distort the vault and cause problems with the door linkage.
END
2.1.3 HARDWARE SETUP
Step 1
Verify the power voltage (115/220V) to be used and set the
appropriate voltage on the power supply. Default will be
115V. The default setting should be 115V
Step 2
Verify that the telephone line to be used for the ATM is in proper working order.
Tranax recommends the use of shielded (CAT5) phone line in locations with close
proximity to other appliances.
Step 3
Open the security door and remove any shipping materials and note any warning or
installation instructions. See page 4.1 for assistance.
Step 4
Remove the cash cassette from the box (removable cassette dispensers only). Fill
the cassette or cash drawer with the appropriate amount of notes, and carefully
place it in the Cash Dispensing Unit. Place the appropriate denomination label on the
front of the cassette. See page 4.9 for instruction.
Step 5
Before closing the vault, thoroughly test the combination lock by locking and
unlocking the lock several times. It is much easier to diagnose potential lock
problems before shutting the door.

Section 2: Installation Operator Manual
Doc. No. 101205 2.3
Step 6
Open the top of the ATM. Place the receipt paper in the Receipt Printer. The paper
prints only on one side (shiny side) always check the roll when you install paper.
Place the roll so that the coated side (shiny side) will be facing up. See page 4.12 for
paper loading instruction.
Step 7
Connect the Power cable and the telephone cable to the appropriate outlets on the
wall. Verify that the AC power outlet is grounded. If you are installing the
illuminated topper, make sure to completely install the power cord into the A/C Out
plug on the power supply. The socket takes an extra push to fully seat the plug.
Step 8
Turn the power on and verify that all systems are operational. If any part on the
system or its programming is not operational, an error code will be displayed. If an
error code is displayed, corrective action will be listed below it. If the error cannot
be corrected, please contact your distributor. If no error code is displayed, enter the
Operator Function Menu and view the Error Summary (see programming section).
END

Section 3: Programming Operator Manual
Doc. No. 101205 3.1
SECTION 3: PROGRAMMING
3.1 INITIAL SETUP
3.1.1 ACCESSING THE OPERATOR FUNCTION
Step 1
To access the Operator Function menu, hold the <Cancel>, <Clear> and <Enter>
keys simultaneously for 2 seconds, release them and press 1, then press 2, then
press 3. The timing of this procedure can be difficult at first.
Note: The Operator Function menu can only be accessed when the machine is either
in service (“swipe your card” screen) or out of service. If the machine is attempting
to connect the host or initializing, you will not be able to use the key commands to
access the Operator Function Menu.
If you have trouble accessing the Operator Menu, power off the ATM and then either
open the vault door or remove the paper from the printer and power back on. This
will force the ATM to the Operator Menu.
Step 2
Once you successfully completed the key
combination, you will be prompted to enter a
password. There are 3 options for passwords.
•Operator Password (allows access to basic
menu structure)
•Service Password (allows access to basic
and diagnostic menus)
•Master Password (allows access to all
menus including setup parameters)
Passwords are very important to maintaining
security for your ATM. Your
dealer/distributor will provide you with
default password information.
NOTE: Tranax Technologies, Inc. highly
recommends changing your passwords from
default as soon as possible. Passwords MUST
be 6 digits in length, use of anything other
than a 6 digit password may cause the
passwords to revert back to factory default.

Section 3: Programming Operator Manual
Doc. No. 101205 3.2
Step 3
Shown the left is the complete Operator
Function menu, depending on which
password you entered (operators, service,
master) you may not see certain functions.
For example, if you use an operator password
you will not see the Host Setup button, as
you will not have access to that menu.
END

Section 3: Programming Operator Manual
Doc. No. 101205 3.3
3.1.2 WHEN AN ERROR OCCURS
Step 1
When an error occurs, please press “CANCEL,
CLEAR and ENTER” simultaneously, and then
press 1, 2, 3 keys in order.
NOTE: If the machine goes out of service,
the error code will not always appear on the
screen. If you do not see an error code,
enter operator function and go to reports.
Look in the error summary for error codes.
Step 2
“ENTER PASSWORD” will be displayed. Enter
Master, Service or Operator Password.
Defaults:
Master = 555555
Service = 222222
Operator = 111111
Step 3
When the screen is in current display, press
“OPERATOR FUNCTION” key to access the
“OPERATOR FUNCTION.”
END

Section 3: Programming Operator Manual
Doc. No. 101205 3.4
3.1.3 KEYPAD
Fig. 1 Mini-Bank 1500™ keypad and LCD display
NOTE: LCD Keypads are no longer used for Master Key letters. Please
see addendum included with this manual.
Shift Status 0123456789
Upper +
-
=
Space
Q
Z
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
R
S
T
U
V
W
X
Y
Alpha
Lower +
-
=
Space
q
z
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
r
s
t
u
v
w
x
y
Numeric N/A 0
(
)
1
[
]
2
{
}
3
<
>
4
,
.
5
!
$
6
‘
“
7
%
*
8
:
;
9
?
/
F5
Table
F6
N/A The character on the current cursor position on the screen
will be selected.
Fig. 2 Keypad Character Table
Press and hold
while powering on
ATM:
F6: Clear NVRAM
F7: Download

Section 3: Programming Operator Manual
Doc. No. 101205 3.5
How to enter data with the keypad
1. The Keypad Character Table (Fig. 2) will appear on the bottom of the screen if
keypad input is required.
2. F5 key toggles between alphabetic or numeric mode. Default is alphabetic mode.
3. F6 key toggles between upper and lowercase characters. It is valid only in
alphabetic mode. Default is uppercase character.
4. The input field is defined as highlighted area.
5. In alphabetic mode,the key toggles among the characters in the given column.
When key <1>is pressed once it is <SPACE>, pressed twice it is <Q>, pressed
third time it is <Z>. When the desired character is selected, press <ENTER>.
6. 3,4key move the cursor position in the alphabetic or numeric mode. In the
Table mode 3,4key are used to select the character.
7. <F1>key is used to clear the whole screen and returns the cursor to its initial
position.
8. <F2>key is used to clear the current line.
9. <F3>key is used to ignore the changes and exit.
10.<F7>key is used to save the current changes and exit.

Section 3: Programming Operator Manual
Doc. No. 101205 3.6
3.2 HOST SETUP
The Host Setup menu provides access to the parameters necessary to connect the
ATM to the processor. Master Password is required to access most of these options;
however Service password allows basic access for troubleshooting purposes.
3.2.1 KEY MANAGEMENT
Access to Key Management requires entering a “Secure Mode” which engages
additional security measures (per VISA specification) to prevent Master Key
tampering. Make note of these changes as it does affect how keys are entered.
Entering Key Management requires two 6-digit passwords. By default these will be
“000000” for part #1 and “000000” for part #2.
NOTE: If a mistake is made entering the “Secure Mode” password, you will be
prompted to wait 30 seconds to reattempt.

Section 3: Programming Operator Manual
Doc. No. 101205 3.7
Successful entry of both passwords will grant access to the Key Management screen.
From the moment the Key Management area is entered, a 5 minute timer begins. At
the end of 5 minutes, regardless of what you are doing (entering a master key for
example) the Key Management area times out and you will be taken back to the Host
Setup menu.
KEY MODE
This option sets the type of master key you will be loading (TDES, DES, MAC etc.)
Refer to Addendum C for Key Mode descriptions and instructions.
MASTER KEY INDEX
The ATM will hold up to 16 individual Master Keys. Check with your processor to find
if they are expected to be at a certain location. For example Coredata is always
installed at index #9, most other processors are installed at index #0 or #1. The
ATM will only use the key that the index is set to regardless of how many keys are
installed. To set the index simply press the button labeled Master Key Index and
then enter the number you want it set to (enter as a 2 digit number ... 00, 01, 02,
10, 11 etc.) press Enter when done. Press Check Master Key to see a list of
currently installed keys.
CHECK MASTER KEY
This will show the list of available master keys and their appropriate checksums. The
checksum is a 4 digit number calculated from the two 16-digit numbers of your
master key that provides a means to verify the master key is correct. When your
processor provides your Master Keys, they will also give you the 4 digit checksum. If
after entering your Master Key this checksum does not match, try reentering your
master keys or contact the processor.
EDIT MASTER KEY
This is where you enter your two 16-digit Master Keys (provided by your processor).
After pressing Edit Master Key, you will be prompted to enter an index where you
want this key stored. If you do not know which index to use, contact your dealer or
processor.
NOTE: Because of the MiniBank 1500’s Encrypted Pin Pad, you do NOT use the LCD
buttons to enter the letters for the master key. Please refer to the Appendix
included with the manual for entering master keys.