HYOSUNG MX-4000W User manual

MX-4000W
Operator Manual
Copyright2011 Nautilus Hyosung Inc. All right reserved

MX-4000W
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Revision Record
Date Version Page Description of Change
November 2011 1.0 All New Publication
6-5 Added “Packing Dimensions” in Chapter 6.
December 2011 1.1
6-6~14 Modified “6.2 System Installation” of chapter 6.

MX-4000W
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Table of Contents
1. Introduction
1.1 About MX-4000W ·················································································································1-2
1.2 Basic Features ·······················································································································1-2
1.3WhatisinthisManual ············································································································1-3
1.4 Terminologies ·························································································································1-3
1.5 Abbreviations of ATM ·············································································································1-4
2. Precautions for Safety (English)
2.1 Overview ································································································································2-2
2.2 Description of Precaution Symbols ························································································2-3
2. Précautions pour la sécurité (French)
2.1 Sommaire ································································································································2-2
2.2 Description des symboles de précaution ·················································································2-3
3. Hardware Specifications
3.1 Dimensions ····························································································································3-2
3.2 Component Locations ············································································································3-3
3.3LCD&CustomerKeypad ···································································································3-5
3.4 Cash Dispenser Unit ····························································································3-5
3.5 Receipt Printer ·······················································································································3-6
3.6 Magnetic Card Reader ·········································································································3-6
3.7 Main Control Board ················································································································3-6
3.8 Operating Environment ··········································································································3-7
4. Operating Instructions
4.1 Opening and Closing the Front Door ·····················································································4-2
4.2 Cash Dispenser ·····················································································································4-4
4.3 Receipt Printer ···················································································4-13

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5. Operator Functions
5.1 Basic System Operation ········································································································5-3
5.2 Supervisor Menu ···························································································5-21
5.3 Settlement ···························································································5-25
5.4Journal ···························································································5-27
5.5Report ···························································································5-30
5.6 Diagnostics ···························································································5-39
5.7 Customer Setup ···························································································5-53
5.8 System Setup ···························································································5-98
5.9 Host Setup ························································································· 5-114
5.10 Transaction Setup ·························································································5-148
5.11SiteMap ·························································································5-151
5.12 Quick Replenish ·························································································5-151
5.13 Quick Configuration ·························································································5-154
6. Installation
6.1 Installation Information ································································································6-2
6.2 System Installation ·················································································································6-6
7. Appendix
7.1 Error Code Table ····················································································································7-2
7.2 Installation Guide ·································································································7-26
7.3 Transaction Screen Flow ···························································································7-37
7.4 Supported USB Memory and HUB ························································································7-91
7.5 Advertisement Image Update Guide ·······················································································7-93
7.6 Background Image Update Guide ·······················································································7-107
7.7 Weather Service Guide ·····································································································7-116
7.8 Anti Skimming Service (Warning against illegal trials to card reader) ····································7-117
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MX-4000W 1. Introduction
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Chapter 1. Introduction

MX-4000W 1. Introduction
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1. Introduction
1.1 About MX-4000W
The MX-4000W is a wall-mounted ATM and designed to meet the everyday demands of immediate
cash needs for individuals with a compact size to fit in virtually any place. This Automated Teller
Machine (ATM) is connected to a network processor to verify accounts and any other inquires through
the insertion of a customer’s card. The MX-4000W is easy to use, easy to service and is able to
support customer’s needs.
1.2 Basic Features
Important features of the model MX-4000W machine is highlighted in the following list:
Main Controller
CPU S5PC100 834MHz (ARM Cortex-A8)
SDRAM 256MB
Flash Memory 256MB
Memory
NV-RAM N/A
Operating System WinCE 6.0
Serial Ports 8 Ports
Communication MODEM & TCP/IP Selectable
Customer Display
Display Type 8” TFT Color LCD 800*600
Flicker 2 EA (High Bright LED)
Customer Input Method
Pin-Pad Plastic Key Cap EPP T-DES, PCI Certified
Function Key 4X2 NDC
Cash Dispenser
Number of cassettes 1 cassette
Denomination US $20
Maximum Dispense 20 Notes/1transaction
Cassette Capacity 60mm About 500 new notes
(US Dollar Brand New)
Reject Type About 20 notes

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Card Reader
Type DIP Type
Receipt Printer
Printing Type Direct Line Thermal
Printing Width 54mm
Paper Width Max. 60mm
Resolution 203dpi
Paper Setting Method Auto-Loading or Clamshell Type
Journal
Electronic Journal Supported
Safety
Locking Device Key Lock
Additional Function
Audio guidance Support
ADA Audio guidance Support
Access Type Front Access
Installation Wall Mount Type Table Top Option
1.3 What is in this manual
This MX-4000W Automated Teller Machine Manual contains all information needed for normal
operational use.
This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions,
Customer Transactions, Error Recovery and etc.
Some of the information in this manual may differ according to the network processor to be connected.
1.4 Terminologies
In this document the terminology listed below is used as follows:
 Customer and consumer refer to any person who transacts business through the ATM.
 Device and unit refer to the standard and optional ATM equipment, such as monitors, card readers,
printers, and dispensers.
 Fascia refers to the entire front portion of the unit, including the portion where the customer
transacts business.
 Module refers to a plug-in device that can be serviced or replaced.

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 Note(s) and bill(s) refer to the individual documents loaded into and dispensed from the dispenser.
 Operator refers to a person who performs daily servicing and maintenance tasks, such as
replenishing supplies and diagnosing certain problems.
 Screen refers to the text appearing on the customer display.
 Servicing and maintenance refer to the operator tasks performed to keep the terminal operational.
1.5 Abbreviations of ATM
NO. Abbreviations Description
1 AD board Analog to Digital conversion board
2 ADA The American Disabilities Act
3 AP Application Program
4 Assy Assembly
5 BATT S/W Battery Switch
6 CAM Camera Unit
7 CDU Cash Dispenser Unit
8 CE Control Electronics
9 Earphone Jack Voice Converter for Visually Disabled Persons (ADA)
10 EMV Europay, Mastercard, Visa
11 EP Elementary Program
12 EPP Encryption PIN Pad
13 H/W Hardware
14 I/F Interface
15 ISO International Standard Organization
16 ISO 1 IATA (International Air Transaction Association)
17 ISO 2 ABA (American Banks Association)
18 ISO 3 MINTS(Mutual Institutions National Transfer Systems)
19 JPR Journal Printer
20 LCD Liquid Crystal Display
21 MCU Magnetic Card Unit
22 OPL Operation Panel for Customers to Operate
23 OSD board On Screen Display Board
24 P/S Power Supply
25 PIN Personal Identification Number

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NO. Abbreviations Description
26 PNC Panel Control Board
27 PTR Printer (mainly Receipt Printer)
28 S/W Switch
29 SIU Sensor and Indications Unit
30 SP Service Provider
31 SPR Slip Printer (Receipt Printer)
32 TTU Text Terminal Unit (OPL or SPL)
33 VFD Vacuum Fluorescent Display

MX-4000W 2. Precautions for Safety
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Chapter 2. Precautions for Safety (English)