TransAct AccuDate XL2e User manual

QUICK START GUIDE
Setting up your AccuDate XL2e
for use with the Jolt App

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ACCUDATE XL2e™ QUICK START GUIDE
Welcome ..................................................1
Package Contents Review ....................................2
Setting Up Your AccuDate XL2e ...............................3
Powering Up and Shutting Down .............................3
Setting Up Your Network ....................................4
TransAct SmartPanel™......................................8
Loading Labels ...........................................10
Setting Up Jolt .............................................11
Screen Calibration..........................................14
Ordering Labels............................................16
Cleaning Instructions........................................16
Service and Support ........................................17

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WELCOME
This guide will help you get started using the AccuDate XL2e™ Food Safety
terminal, from setting up your terminal for the first time, to loading labels, to launching
the Jolt for TransAct App, and more. The guide even explains how to clean your
terminal for optimal performance.
Labels are a key component to this solution. Sometimes, starter labels are supplied
in the container labeled Number 2 but more often your operations department has
selected specific labels for your locations and they will arrive separately.

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PACKAGE CONTENTS
1. AccuDate XL2e
Food Safety terminal 􀍟
2. Quick Start Guide
3. Label Guide
4. Registration, Warranty,
Compliance and
Licensing Booklet
5. Service & Support Card
6. Power Cord
7. Cleaning Kit
Your AccuDate XL2e™ comes with the following items. If any of the items are missing,
contact TransAct®support.
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SETTING UP YOUR ACCUDATE XL2e™ TERMINAL
Find a spot for the AccuDate XL2e terminal that’s most convenient for your prep
staff and crew members to easily access the device. Though the AccuDate XL2e is
a rugged device, please be sure to place it in a spot where water and grease will
not be an issue. Also, make sure the power cord does not rest on the floor. If you are
using Wi-Fi to connect to your network, make sure the terminal is in a good spot to
pick up the signal. If you are using an Ethernet connection, make sure the Ethernet
cable can readily reach the terminal.
After several startup screens are displayed, you will arrive at an Initialization screen.
Before proceeding you will need to connect to the Internet using the instructions on
the next page.
1. Remove the AccuDate XL2e
from its protective packaging.
2. Connect the power cord to
the back of the AccuDate
XL2e and a power source.
3. Turn on the AccuDate XL2e,
be sure to hold down the
Power Button for 5 seconds.
Initialize Screen

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Ethernet Setup Screen
4. Now connect to your network. (If you have any questions about this process,
or difficulty connecting, contact your System Administrator or IT Director.)
If using an Ethernet cable:
a. Make sure your network is active
on your Ethernet connection.
b. Connect your Ethernet cable to the
back of the AccuDate XL2e™.
c. Your AccuDate XL2e should now continue
with the initialization process.
Note: if your network requires a static IP, you can configure this by selecting
the Ethernet icon at the top left of the initialize screen.
Once you are in the Ethernet Setup app, select Configure Ethernet.

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Then select Static IP and enter the values provided by your IT department
and choose Confirm.
Once your values are confirmed you should automatically connect to the
Internet and the initialization process will continue.
If using Wi-Fi:
a. Select the Wi-Fi icon at the top left side of the Initialize Screen.
b. The Wi-Fi setup screen will display the available networks. Select your
preferred Wi-Fi network.

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c. If required, enter the network Password and swipe/scroll to the bottom of this
dialog and select Connect.
If your IT department has hidden your network SSID, you may choose to Add
the network by selecting the Add Network option at the bottom of the screen.
Contact your IT department for help with your wireless network.
d. Once you have setup your Wireless internet connection, the initialization
process will proceed.

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5. Once your AccuDate XL2e has connected to the internet it will continue with
the initialization process and display the TransAct License Agreement. If you hit
Accept, you will then boot to your Jolt for TransAct desktop, proceed to the next
section to load labels.
Jolt Desktop

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6. TransAct SmartPanel™
The AccuDate XL2e™ Food Safety terminal offers easy access to device settings
and functions via the TransAct SmartPanel™. Advanced functions are available
when logged in as an Admin, see more info on the Admin section below.
To access the TransAct SmartPanel, swipe down from the top center of the
AccuDate XL2e Food Safety screen.
1. Back and Home Button to exit to the
device
2. Battery, Bluetooth, Ethernet and
Wireless Indicators
3. TransAct SmartPanel Exit button
4. Screen Brightness and Volume controls
5. Communication area for Updates.
You must be logged in as an Admin to
initiate a device update
6. Apps area, swipe to view
additional apps
7. Admin Log In
8. Restart button
9. Shutdown button
10. Info button
11. Calibration App
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Admin Area and Functions
The Admin area provides access to advanced settings and apps. To access the
Admin section, select the Admin icon from the TransAct SmartPanel. You will be
prompted for a Password, by default, the Password is six zeros: 000000
Please be sure to change the password as soon as you setup the AccuDate
XL2e terminal. Simply select ‘Change’ Admin Password once you have logged in.
Additional Admin functions include:
• Wi-Fi setup and configuration
• System Font size selection
• Time Zone selection
Admin apps include:
• OTA Updater – if an OS or security update is available for your AccuDate
XL2e™ you will need to open the OTA Updater app to initiate the download
and installation of the update.
• XL Test – usually used when phoning Tech Support to test device functions
• E-SN Registration – if you have upgraded your AccuDate XL to
AccuDateXL2e™, you can use this app to register your External serial number
with TransAct. The External serial number is contained on a label on the back
of your Food Safety terminal.
• Ethernet Settings – allows you to modify Ethernet network settings. Be sure
to consult your IT department when making modifications in this area.
• Bluetooth Settings – allows you to manage Bluetooth and connections to
Bluetooth devices used by approved apps.

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7. Now load labels into the device.
a. Grab hold of the two tabs at either side of the
lower section of the display and pull up. The
hinged display will make a click sound and you will
be able to swivel the display up until it is parallel
with your tabletop.
The one or two label printer mechanisms and
label buckets will be visible, depending on your
configuration. The AccuDate XL2e uses thermal
printing technology so no ink or toner is required.
b. Open each printer mechanism by pushing the
blue tab on the left side of each mechanism to the
left. The top of the printer mechanism will open.
c. Both mechanisms can handle narrow and wide
labels. In this example (your labels may differ in
size or style) place the roll of 2.2” x 2” labels into
the left printer label bucket and then the 1.2” x 1”
labels in the right printer label bucket. Make sure
the labels feed from the top.
Note: If unpacking the labels has resulted in any of the
leading labels being pulled off the roll, leaving a blank
space, trim the roll to eliminate the gap. Otherwise the
gap from the missing label can cause your printer to stop
printing, requiring you to re-set the label roll.
d. Next, thread the labels
under the label sensor as
shown to the right. Notice
that the 1.2” wide labels
will slide only part of the
way under the sensor
because they need to
remain centered with
the roll, while the 2.2”
wide labels will slide all
the way under the label
sensor to the left edge.
e. Then close the latch of the printer mechanisms.
There will be some movement of the labels after you
close the latch and the labels align for printing.
f. Now you are ready to close the display.
Rotate the hinged display down until
it clicks to its closed position.

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Now you’re ready to open the Jolt for TransAct App.
1. Select the Jolt for TransAct App icon.
2. You will be prompted to connect the terminal to your location using your Jolt
device credentials. The device credentials (Username and Password) are found
by logging into your Jolt account. Your Jolt web administrator may have provided
this information to you, or if you are the administrator, this can be done from any
PC by logging into your Jolt account at:
https://app.joltup.com
Once you are logged in click on Settings > Devices in the left menu (if your
Transact Terminal Password is blank, click the Generate New Password
button). Enter these credentials into the terminal and press Next.
SETTING UP JOLT
Jolt for TransAct App Icon

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3. You will then be prompted to enter a Device Name. This can be as simple as
“Prep Station” or anything else you would like to call this terminal. Once you
have entered a name, press Next.

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4. The AccuDate XL2e™ will then need device approval from your Jolt web
administrator. Contact your administrator for approval, or if you are the
administrator, this can by done from any PC by logging into your Jolt account
(we recommend using Google Chrome):
https://app.joltup.com
Once you are logged in click on Settings > Devices in the left menu.*
Find the terminal name you entered in step #3 in the table called “My
Devices” (Click the Refresh Devices Table button if you can’t find it) and
then click the blue button on the right side that says “Approve.” Once the
terminal is approved on the web, press the Next button on the terminal.
You have now successfully connected this terminal to your Jolt account.
*If your Jolt for TransAct setup has more than one Content Group, be sure
to select the appropriate Content Group by clicking the Content Group
Mode button; only then will the correct list of locations be displayed for
your selection.

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SCREEN CALIBRATION
The AccuDate XL2e™ system includes a Screen Calibration App for the touch
screen. If you ever have trouble with the accuracy of your touch screen, you can re-
calibrate the screen by following these instructions:
1. Access the TransAct SmartPanel™ by swiping down from
the top center of the AccuDate XL2e screen.
2. Open the Calibration App. If you are unable to open the Calibration
App, simply press and hold your finger on the screen until the Calibration
App opens automatically.
3. Select the Start Calibration button in the Calibration App welcome screen.

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Screen Calibration Target
4. Carefully place your finger, or a stylus tip to be more precise, as close
as you can to the center of each target that is displayed, and remove
it when the target moves to another location on the screen.
5. When completed, the Calibration App will prompt you to Save the new
calibration settings and exit to your AccuDate XL2e desktop.
Note: If you feel you made an error when touching any of the points,
Don’t press on the Save button. The calibration app will restart the
calibration process after 18 seconds and you can try again.

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ORDERING LABELS
CLEANING INSTRUCTIONS
Proper Food Safety labeling is a key component to offering your customers the best
possible experience. Having the right label for the right use is important to keeping
your operation running smoothly.
For more information to order labels, contact TransAct:
1-800-243-8941, Option 1
Or visit www.transactsupplies.com
The AccuDate XL2e™ was designed to handle the rigorous conditions of a
restaurant kitchen, where things can get messy. But you’ll want the outside of the
terminal clean, the screen clean and clear, and the inside of the terminal clean,
especially the print mechanisms.
To keep your AccuDate XL2e clean, TransAct has provided a cleaning kit for you
to sample. This kit includes 1 Cleaning Card Pack and 2 Cleaning Wipes.
For more information or to order more cleaning cards and wipes, please contact:
1-800-243-8941, Option 1
Or visit www.transactsupplies.com

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SERVICE & SUPPORT
For questions regarding the use and service of your terminal, you have
several options:
1. Visit www.transact-tech.com, then select Service & Support.
2. Email us at [e-mail]
In the USA call: 1-877-748-4222
International: [phone]
Monday–Friday 8am–8pm, Eastern Time.
For questions and support regarding the use of the Jolt for TransAct App,
please call 1-877-396-4112 Option 2.

© 2018 TransAct Technologies Inc.
www.transact-tech.com
97-16607_ RevA
TransAct is a registered trademark of TransAct
Technologies Inc. AccuDate and AccuDate XL2e
are trademarks of TransAct Technologies.
Jolt is a trademark of Intuiplan, LLC