
5
WARRANTY
This unit is warranted to the original purchaser to be free of defects in material
and workmanship for one (1) year from the date of purchase. Conglom Kitchen
& Bath will repair or replace, at its option, the unit or its equipment in
accordance with the following terms and conditions.
WARRANTY LIMITATIONS
Our warranty does not cover defects, damage, or failure caused by the common
carrier, installer, user, or other person, or resulting from, without limitation, any
of the following:
• Change in colour or finish due to chemical usage.
• Damage due to the use of steel wool on the stainless steel surface.
• Improper installation not in accordance with manufacturer’s instructions.
• Dents, bumps, and scratches incurred during shipping, handling, or
installation.
• Damage caused by failure to follow care and cleaning guidelines.
• Alterations made to the unit by the purchaser or installer.
• Damage caused by accidental impact, fire, flood, freezing, and normal wear.
• Bends and warping caused by forced connections, over-tightened fittings,
and inadequate support during installation.
In addition, Conglom Kitchen & Bath WILL NOT BE RESPONSIBLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES or losses arising from any cause
(e.g., water damage to carpet, ceiling, loss of use, etc.) including its own
negligence; damages to, respecting, or resulting from plated parts when
chemicals are used in or on the unit; optional equipment not manufactured by
Conglom Kitchen & Bath; or defects that should have been discovered before
installation. This limited warranty does not include labor, transportation, or
other costs incurred in the removal and/or reinstallation of the original unit
and/or installation of a replacement unit; any costs relating to obtaining access
for repair; or loss of use, including loss of sales, profit or business advantage of
any kind under any circumstances.
This warranty does not extend to commercial or institutional use or installation.
It is the responsibility of the installer/owner to determine specific local code
compliance prior to installation of the product. Conglom Kitchen & Bath makes
no representation or warranty regarding, and will not be responsible for any
code compliance. Conglom Kitchen & Bath does not warrant connections of
water supply fittings and piping, or fill systems. Nor is it responsible for damage
to the shower panel which occurs during any installation procedure.
WARRANTY CLAIM PROCEDURE
If a claimable defect occurs, please fill out a claim form through our website at
www.conglomkb.com or contact our customer service department at
1-877-333-0098 (Monday to Friday, 8:30 am to 5:00 pm, EST).
Before you make your claim call, please make sure you have:
1. The description of the product
2. Proof of sale
3. Details regarding the defect
4. Name and address of the owner and installer
Claims must be filled out in writing and returned within six (6) months of
appearance of defect. Failure to comply with this stipulation will make the
warranty null and void. We reserve the right to a thirty-day (30) delay following
receipt of claim in which to inspect the product. We assume no responsibility
for labor costs or removing/replacing a previously installed product
or transportation or return of a product.
St-Laurent, Québec, H4S 2C3
Tel:
1-877-333-0098
www.conglomkb.com
Made in Malaysia
Imported by: