Trend Micro Cloud Edge 50 G2 Technical manual

TREND MICROTM
Cloud Edge 50 G2 Routing Mode/Bridge Mode
Examining the Cloud Edge Gateway
2
Cloud Edge Gateway Front Panel
Cloud Edge Gateway Back Panel
Deployment Modes
3
Power cord
Opening and Inspecting the Carton
1
Documents
AC adapter
Cloud Edge gateway
Serial cable
Deployment Checklist
4
1. Toggle the switch on the back panel as needed.
2. Connect the Cloud Edge gateway to a power source.
3. Power on the Cloud Edge gateway.
Setting up the Hardware
5
Power
Bridge Routing
Reset
1. Connect the WAN port to a wide area network (i.e. Internet).
2. Connect the LAN1 port to a switch on your internal network.
3. Connect the MGMT port to the management laptop.
Connecting to the Network
6
Ethernet cable
Requirement Details
Laptop with the following:
 Adobe™Flash™10 or later
 Supported web browser
• Firefox™70 or later
• Google™Chrome 78 or later
• Internet Explorer™11
Laptop with Ethernet port
Bridge Mode:
 Your network DNS server IP addresses
Routing Mode:
 Your network DNS server IP addresses if not assigned by ISP
DNS settings
Bridge Mode:
 Internal address for virtual interface: DHCP or Static (IP address,
netmask, and gateway)
Routing Mode:
 External address for WAN: DHCP, Static, or PPPoE
(user name/password)
 Internal address for LAN1: DHCP or Static
IP addresses (1-2)
Connect to MGMT, WAN, and LAN1 ports.
Ethernet cables (3)
Mode Description
Gateway acts as a transparent layer 2 device, providing scan and threat protection
without interrupting traffic flow. Does not require client, router, or switch modifications.
Bridge
Gateway is visible on the network and acts as a layer 3 routing device with traffic
scanning and control capabilities.
Routing
Internal
Switch
AC Adapter
100 - 240V AC
Internet
Management
Laptop
Routing Mode
Internal
Switch
AC Adapter
100 - 240V AC
Internet
Internet
Modem/Router
Internet
Modem/Router Management
Laptop
LAN/
Ethernet
Bridge Mode
Trend Micro Cloud Edge is a security solution for MSPs (Managed Service Provider) that
combines on-premises and cloud-based security features. Deploy your Cloud Edge 50 G2
on-premises and the MSP can remotely manage your network through the cloud.
The recommendation is to choose Bridge Mode whenever possible. You would typically
use a Bridge Mode deployment on a private network behind a router and in front of a
switch. Configure Routing Mode when you want the Cloud Edge gateway to function as a
router as well as providing security and threat protection.
For more information about deployment, see
http://docs.trendmicro.com/en-us/smb/cloud-edge.aspx
Cloud Edge 50 G2 Power
Bypass
Storage
Reset
Cloud Console
connected
MGMT LAN3 LAN2 WAN1
WAN2
& LAN1
Cloud Edge 50 G2 Power
Bypass
Storage
Reset
Cloud Console
connected
MGMT LAN3 LAN2 WAN1
WAN2
& LAN1
RS-232 USB WAN1 WAN2 & LAN1 LAN2 LAN3 MGMT
Power
+12V DC
Bridge Routing
Reset
Router
WLAN
Internet
Switch
...
Cloud Edge
Cloud Edge
Bridge Mode
WAN
LAN
192.168.1.x
...
Switch
Cloud Edge
Cloud Edge
Routing Mode
WLAN
Internet

TREND MICROTM
Cloud Edge 50 G2 Routing Mode/Bridge Mode
Routing Mode
1. In the Uplink configuration section, specify information for the WAN interface.
 DHCP
 PPPoE: Specify user name and password.
 Static: Specify IPv4 address, netmask, and gateway.
2. Specify DNS server IP addresses (if not assigned by DHCP or PPPoE).
3. Under System settings section:
a. Specify a FQDN in the Host name field.
b. Configure time settings.
 Automatically: Select Enable NTP server and enter the NTP server IP address.
 Manually: Select Manually set time and enter time in the Local time field.
4. Click Start Configuration Test to verify and then click Save & Register.
5. Click on the Cloud Edge On-Premises Console link.
6. Go to Network tab Interfaces.
7. Click the LAN1 interface, select L3 type, and configure IP address settings.
 DHCP
 Static: Specify IPv4 address, netmask, and optionally, a gateway.
8. Click Apply.
After logging on for the first time, the Quick Setup screen opens automatically.
Perform one set of initial configuration steps below - either for Bridge Mode or for
Routing Mode, depending on the deployment mode you chose.
Bridge Mode
1. In the Uplink configuration section, specify information for br0.
 DHCP
 Static: Specify IPv4 address, netmask, and gateway.
2. Specify DNS server IP addresses (if not assigned by DHCP).
3. Under System settings section:
a. Specify a FQDN in the Host name field.
b. Configure time settings.
 Automatically: Select Enable NTP server and enter the NTP server IP address.
 Manually: Select Manually set time and enter time in the Local time field.
4. Click Start Configuration Test to verify and then click Save & Register.
Performing the Initial Configuration
8
Verifying Connectivity
9
© 2021 Trend Micro Incorporated. All Right Reserved. Trend Micro and the t-ball logo are
trademarks or registered trademarks of Trend Micro Incorporated. All other company and/or product
names may be trademarks or registered trademarks of their owners. Information contained in this
document is subject to change without notice.
Item Code: APEQ69160/201125
Logging on the Web Console
1. Open a supported web browser.
2. Go to the URL: https://setup.cloudedge or https://192.168.252.1:8443.
3. Specify the logon credentials.
 User name: admin
 Password: adminCloudEdge
4. Press Enter or click Log On.
If you see a warning message in your browser, you can ignore the message and
proceed to the Cloud Edge Cloud Console web site.
7
Management laptop
The Green LEDs (Light-Emitting Diodes) on the front panel shows the
deployment status.
Green LED
Yellow LED
1. Power on the Cloud Edge gateway and wait for the system to start.
2. Press and hold the reset button located on the back panel for about 10
seconds until the yellow reset LED on the front panel starts to blink.
3. Release the reset button. The gateway starts the factory reset. The gateway
will restart two times during this process.
Restore the Cloud Edge gateway to factory settings to reconfigure your network
settings or to decommission hardware. The yellow LED on the front panel shows
the factory settings restore status.
Restoring Factory Settings
11
Cautions
1. Lithium Battery Caution
 There is risk of explosion if the battery is replaced by an incorrect type.
 Dispose of used batteries according to the instructions.
 Installation should be performed only by a skilled person who knows all
installation and applicable device specifications.
 Do not carry power supplies by the handle when moving to another place.
 Please conform to your local laws and regulations regarding safe disposal of
lithium batteries.
 Disposal of a battery into a fire or a hot oven, or mechanically crushing or
cutting of a battery can result in an explosion.
 Leaving a battery in an extremely high temperature environment can result in an
explosion or the leakage of flammable liquid or gas.
 A battery subjected to extremely low air pressure may result in an explosion or
leakage of flammable liquid or gas.
2. Grounding Caution
This equipment must be grounded and the power cord for the product should be
connected to a socket outlet with a grounded connection.
12
Cloud Edge Website:
https://www.trendmicro.com/en_us/small-business/cloudedge-network-security.html
Cloud Edge Documents Website:
http://docs.trendmicro.com/en-us/smb/cloud-edge.aspx
List of worldwide offices and phone numbers:
http://www.trendmicro.com/us/about-us/contact/index.html
Contact Information
13
Deployment mode: Bridge Mode
Quick Setup
Uplink configuration
This setup enables you to quickly configure your Cloud Edge applia
Deployment mode: Routing Mode
Uplink configuration
Quick Setup
This setup enables you to quickly configure your Cloud Edge applia
Cloud Console LED Status
Gateway cannot communicate with the Internet.
No light
Gateway is not registered or cannot communicate with
Cloud Edge Cloud Console. Contact your managed service
provider for assistance.
Blinking green
Gateway is registered and communicating with Cloud Edge
Cloud Console.
Solid green light
Register Cloud Edge with Cloud Edge Cloud Console
After your MSP creates an account for you, you will receive an email with a link
to access Customer Licensing Portal (CLP).
1. Open the email sent from Trend Micro.
2. Log in to CLP using the account information provided in the email.
3. In the Products/Services screen of CLP, click Open Console to open the
Cloud Edge Cloud Console.
4. If your product has not been registered, register the product using the
gateway serial number located on the gateway appliance.
10