Trend Micro InterScan Technical manual

TREND MICROTM
InterScan™Gateway Security Appliance Quick Start Card
Quick Start Card
InterScan
TM
Gateway
Security Appliance M-Series Power Cord Ethernet Cable
(RJ-45)
Console Cable (DB9) Solutions CD and
Document Set
Rack Accessories
Rubber Feet
Please verify that your InterScan Gateway Security Appliance carton has
the following contents:
Opening and Inspecting Your IGSA Packaging Contents
InterScan Gateway Security Appliance Hardware Overview
InterScan Gateway Security Appliance front panel
The following image describes each front panel element:
InterScan Gateway Security Appliance back panel
The following image describes each back panel element:
InterScan Gateway Security Appliance LCD console
1
1
Selecting the Deployment Method for Your IGSA
2
2
Mounting Your IGSA With the Rack Kit
3
3
Obtaining an IP Address for Your IGSA
5
5
Cabling Your IGSA
4
4
Internet Router Firewall IGSA Clients
Router,
switch,
or hub.
Power Switch
AC Power Receptacle Serial Connection LAN Ports
USB Ports
LCD ModuleSun screw Sun screw
Removable Bezel
Trend Micro InterScan Gateway Security Appliances (IGSA) deliver the most
complete, all-in-one defense from viruses, spyware, spam and other threats at the
Internet gateway. The leading gateway antivirus vendor, Trend Micro, provides
these easy-to-deploy, worry-free appliances to block malware, stop inappropriate
content or email, and filter harmful URLs. Refer to the Getting Started Guide sections “IGSAFront Panel page 1-5”
and “IGSABack Panel page 1-8” for a full list on button functions and LED
readouts.
Introduction
This QuickStart card overviews the process of installing, configuring and registering
your new IGSA. Use this card as guide to the Getting Started Guide (GSG).
Questions?
The GSG can answer most of your questions. (Included in print and on CD).
Please visit our extensive online resource library for answer to FAQs.
Go to www.trendmicro.com/support/
Support Contact Information
Email for Support : [email protected]
US Phone number : 1 [phone]
Note: For all other regions, please refer to the reverse side of this card.
Note: When you disconnect your cables, you will no longer have network
connectivity.
• Connect the included Ethernet cable to the INT port of your IGSAand the other
end to the router/switch on your internal (protected) network
• Connect the cable from your firewall to IGSA’s EXT port
• When power is supplied to the IGSA, the fans will begin working
• Connect the Power Cord to your IGSA and to a grounded electrical outlet
• Power on your IGSA
Note: To power off your IGSA, you must depress the Power switch for 5 seconds.
For further instructions, please refer to the Getting Started Guide on how to cable
the InterScan Gateway Security Appliance.
• Attach side rails to appliance
• Install slide sets to rack
• Mount Appliance into rack
For further instructions, please refer to the Getting Started Guide on how to mount
the InterScan Gateway Security Appliance in a 4 Post rack.
There are two methods of deploying your new IGSA into your network;
Full Transparent and Proxy mode. We recommend Full Transparent mode if
your firewall policies are user-based. If you have questions regarding the
best deployment method for your network, please refer to the Getting
Started Guide.
IGSA allows you to accept a DHCP address on the network or program a static IP
address for the appliance. DHCP is the default for the appliance. The LCD screen
on the IGSA will show its IP Address.
You may record your settings in the Configuration Reference table below.
If you are using static IP addressing in your network, refer to the Getting Started
Guide section “Gather Device Network IP Information” page 3-6
Note: If you are deploying IGSA on a network with multiple segments, you need
to set up the static routes. To set up static routes, log on to the Web
console, and then clickAdministration > IPAddress Settings > Static
Routes.
There are five buttons on the LCM Control Panel:
• Up arrow – cycles forward through the alphanumeric characters displayed
on the LCD
• Down arrow – cycles backward through the alphanumeric characters
displayed on the LCD
• Left arrow – moves the focus or cursor to the left
• Right arrow – moves the focus or cursor to the right
• Enter (center arrow) – confirms selection or input
Shown below is a simple example of where your IGSA may be deployed
into your network using Full Transparent mode.
192.168.1.1
LCD Reset Button
UID Button
LED Indicators Control Panel
Configuration Reference Network Settings
For your records, write down the following:
IP Address:
Subnet Mask:
Default Gateway:
Primary DNS:
Secondary DNS:
Domain Suffix:
You have two methods of assigning an IP address to your IGSA:
Dynamically with DHCP or Static.

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TREND MICROTM
InterScan™Gateway Security Appliance Quick Start Card
Quick Start Card
You must register your Trend Micro InterScan Gateway SecurityAppliance to activate
the product.
Note: Trend Micro will send your Registration Key in the email.
After the registration is complete, Trend Micro sends anActivation Code via
email, which you can then use to activate IGSA.
1. Go to the Trend Micro Online Registration Web site
(https://olr.trendmicro.com/registration). You will see the page below.
2. Perform one of the following:
• If you are an existing Trend Micro customer, log on using your logon ID and
password
• Otherwise, if you are a new customer, click Register Your Product under New
customer registration
3. On the Enter Registration Key page, type or copy the IGSA Registration Key, and
then click Continue.
Note: IGSA has a Registraiton Key and a Serial Number. Please use the
Registration Key and NOT the Serial Number to register the product.
4. On the Confirm License Terms page, read the license agreement, and then click
“I Accept”.
5. On the Confirm Product Information page, click Continue Registration.
6. Fill out the online registration form, then click Submit.
7. Shown below is the ‘Thank You for Registering” screen from the online registration
process.
Note: You may want to save your Activation Code (shown on this screen)
to a text file.
Registering Your IGSA
Try the following to test that the appliance is functioning.
Web access - Can you access http://www.trendmicro.com?
FTP - Can you access ftp.trendmicro.com?
C:\>ftp ftp.trendmicro.com
Connected to ftp.trendmicro.com.
220 webexftp9 Microsoft FTP Service (Version 5.0).
User (ftp.trendmicro.com:(none)): ^C ---- CTRL C to cancel
If your browser doesn’t display Trend Micro’s home page or FTP site, then:
• Ping the IP address provided above
• Ping a device on the other side of the appliance?
• Check that the Inbound and Outbound connections are correct
Please refer to the Getting Started Guide for additional help.
Thank you for choosing Trend Micro InterScan Gateway SecurityAppliance!
Your network is now secure at the gateway from viruses, malware, spyware, spam
and inappropriate content.
Congratulations!
Your InterScan Gateway Security Appliance is working!
Confirming Your IGSA is Passing Traffic
Accessing IGSA’s Web Console to Configure Your IGSA
After preconfiguring InterScan Gateway Security Appliance (IGSA), you are ready
to configure the device and commence network protection.
Log on to the Web management console.
Example, https://< IP address >
(IP address from Step 5)
After you have accessed the web console, you should see a login screen
(see example below).
The default administrator password is: admin
Trend Micro recommends performing the following tasks after preconfiguring IGSA:
• Update the scan engines and pattern files (Update > Manual)
• Change the Web console password (Administration > Password)
• Set administrator’s email address (Administration > Notification Settings)
• Set regional time zone (Administration > System Time)
Refer to the following documentation for related instructions:
• InterScan Gateway Security Appliance Online Help– provides instructions on how
to configure IGSA.
Support Contact Information for US
Email for Support: [email protected]
US Phone number: 1 [phone]
Item code: SAEQ13232/70525
Support Contact Information for APAC
CN: [phone]
[email protected]
TW: [phone]
http:/www.trendmicro.com.tw/corpmail/
HK: [phone]
[email protected]
KR: [phone]
[email protected]
AU/NZ: [phone]
[email protected]
Asia South: Please contact local partner
[email protected]
Support Contact Information for Latin America
http://www.trendmicro.com/support/IGSA
Support Contact Information for Europe
English: + 353 21 7307 433
http://www.trendmicro.com/support/IGSA
French: + 353 21 7307 424
German: + 353 21 7307 423
Italian: + 353 21 7307 444