D-Link DG-102SH User manual

Manual
Building Networks for People
D-Link DG-102SH
VoIP Station Gateway
Version 1.10

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Contents
PackageContents ................................................................................3
Introduction............................................................................................4
Features andBenefits ...........................................................................5
GettingStarted ......................................................................................6
Configuration ......................................................................................10
UsingWeb-Based Management .........................................................11
ConfigurationUsing aConsole............................................................50
Usingthe BootMenu ...........................................................................60
CommandLineInterface .....................................................................68
TechnicalSpecifications ......................................................................76
Waranty...............................................................................................79
Registration ........................................................................................82
ContactingTechnicalSupport ..............................................................83

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Package Contents
System Requirements:
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Internet Explorer Version 6.0 or Netscape Navigator
Version6.0andAbove
Computers with Windows, Macintosh, or Linux-based
operating systems with an installed Ethernet adapter
Contents of Package:
D-Link DG-102SH VoIP Station Gateway
Ethernet Cable (Straight-through CAT5 with RJ-45 connectors)
12V/1AA/CPowerAdapter
If any of the above items are missing, please contact your reseller.
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Introduction
TheD-LinkDG-102SHVoIPStationGatewaylinkstraditionaltelephonynetworks
to IP networks with conventional telephony devices such as analog phones or
fax machines. The DG-102SH includes two loop start Foreign Exchange
Subscriber (FXS) that interfaces with normal RJ-11 telephone connectors to
provide voice/fax communication over the IP network. The DG-102SH also
includes two 10/100 Mbps Fast Ethernet ports. One Ethernet port is for a DSL/
CableModemorotherWANdevicesand theothermay functionasa connection
to create a home or small office LAN network. The built-in DHCP server/client
and Network Address Translation (NAT) function automatically to assign IP
addresses for LAN users, allowing multiple users to share a single Internet
connection. It can be configured and monitored via the Console, Web browser,
or Telnet and also supports SNMP management.
By routing calls over the Internet or any IP network, this gateway can reduce or
eliminate long distance or inter-office phone charges. Corporations can also
enjoy the benefits of network consolidation and the reduction of leased lines by
relyingonInternetservice providers todelivertoll-qualityvoice communications
over the IP networks.

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Features and Benefits
Designedforversatilityandperformance,theDG-102SHVoIPGatewayprovides
the following features:
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One 10/100 Fast Ethernet WAN port for connecting to a call agent
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One analog POTS interface for PSTN Life Line
Two analog loop-start FXS interfaces using female RJ-11 connectors
One 10/100 Fast Ethernet LAN port for connecting to a local network
IP address assignment using DHCP (Dynamic Host Configuration
Protocol) or static configuration
Silence suppression to reduce bandwidth consumption
Comfort noise generation for a more natural feel
Adaptive jitter buffer for smooth voice reception
Lost packet recovery ability for improved voice quality
Command port for easy configuration
Remote Software download/update
IP sharing support to allow multiple users access to the Internet via
a single IP address
Build-in PPPoE function to support dial-up connection for broadband
technology
CallerID
QoS support to ensure voice quality
Life Line support
1. Automatic fall back to PSTN in case of power failure or network
breakdown
2. Intelligentdialing mode(IP/PSTNCall)alternationvia configurable
hot key (“ # “ key is the default)
3. Listening of incoming calls from PSTN
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Getting Started
Identifying External Components
Front Panel
Understanding Indicators
Before configuring your VoIP Gateway, take a few minutes to look over this
section and familiarize yourself with the front panel LED indicators depicted
below.
Power: This LED is lit when the device is receiving power; otherwise, it
is unlit.
Status: This LED will flash quickly when the DG-102SH is either per-
forming a self test or booting up. The LED will remain lit when the system
isreadyfora connection withtheGatekeeper.Itwillremain dark whenthe
system is ready but can not receive an acknowledgement from the
Gatekeeper.
WAN: This LED displays the connection speed, link status, and activity
on the 10/100 dual-speed Ethernet port that is used to connect to your
WAN device (usually a DSL/cable modem).
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Getting Started
Identifying External Components
10/100M: This indicator remains unlit when there is no connection, or
the port is operating at 10Mbps through a connection to a 10BASE-T
device. It is lit when the port is operating at 100Mbps through a con-
nection to a dual-speed or 100BASE-TX Fast Ethernet device.
Link/Act: When a good link to a powered-up, but idle device is de-
tected on a port, this indicator shines steadily. When packets are re-
ceived from the device, the indicator blinks.
Rear Panel
Line: Lights when PSTN line is in use.
Phone 1 to 2: Lights when standard phone port is in use.
Note: If a powered-up device is connected to a port and the port’s Link/Act status
indicator is unlit, the most probable cause is a cabling or connection problem
(for example, wrong cable type or bad contact) or a device malfunction.
LAN: ThisLEDdisplaystheconnectionspeed,linkstatus,andactivity on
the 10/100 dual-speed Ethernet port that is used to connect to your LAN.
10/100M: This indicator remains unlit when there is no connection, or
the port is operating at 10Mbps through a connection to a 10BASE-T
device. It is lit when the port is operating at 100Mbps through a con-
nection to a dual-speed or 100BASE-TX Fast Ethernet device.
Link/Act: When a good link to a powered-up, but idle device is de-
tected on a port, this indicator shines steadily. When packets are re-
ceived from the device, the indicator blinks.
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Getting Started
Identifying External Components
Fast Ethernet LAN: A10/100 dual-speed Ethernet port fitted with an RJ-
45 connector used to connect the VoIP gateway to a LAN device (hub,
switch, PC, etc.). This port accepts Category 5 or higher UTP cabling
with an RJ-45 connector.
Line: RJ-11 phone jack for connecting to a standard telephone wall out-
let through an approved (No. 26AWG or larger) telecommunications line
cord.
Phone 1 to 2: Normal RJ-11 phone jacks used to connect analog (and
digital) telephones and fax machines. Plug your telephone(s) and/or fax
machine directly into any of these jacks.
Installation
When choosing a place to install the VoIP Gateway, please use the following
guidelines:
The power outlet should be within 1.82 meters (6 feet) of the device.
Visually inspect the power cord and see that it is secured to the AC
power connector.
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AC Power Connector: For the included power adapter. Be sure to use
onlythe 12V/1Apower adapter includedwith the product.Using thewrong
power adapter can damage the product and void the warranty.
Diagnostic Port: An RS-232 serial port used to configure the device.
Plug one end of a straight-through wired RS-232 cable to the device and
the other end to a serial port of a PC running a terminal emulation pro-
gram (such as Microsoft HyperTerminal) or a VT-100 terminal.
Fast Ethernet WAN: A10/100dual-speed Ethernet port fittedwith an RJ-
45 connector used to connect the VoIP gateway to a WAN device (usually
a router). This port accepts Category 3, 4 or 5 UTP cabling with an RJ-45
connector.
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Connecting the Network Cable
Category 3, 4 or 5 UTP cable can be used to make the Ethernet connection to
your router.
The maximum cable length between the DG-102SH and the supporting call
agentis 100meters. The cablemust be straight-through(not acrossover cable)
with RJ-45 connectors at each end.
Connecting the VoIP Gateway to a Hub/Switch
Connecting the VoIP Gateway to a Computer
The DG-102SH requires a straight-through cable when connecting to a
computer. Make sure that your IP address on your Ethernet card is in the same
subnet as the DG-102SH otherwise it will not connect.
To connect the device to either a hub or switch, you must connect the straight-
through cable to the LAN port.
Getting Started
Installation
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When installing the unit on a desktop or shelf, the rubber feet in-
cluded with the device should be attached. These cushioning feet
should be attached to the bottom corners of the device.
Do not place heavy objects on the DG-102SH at any time. Placing
the DG-102SH in a well ventilated area is very important. Not doing
so may cause damage to the unit.

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Configuration
Configuring the VoIP Gateway
Using a web browser on a computer connected to the device via the
WANorLAN Ethernetconnections. In thediscussion below,the computer
running the browser is referred to as the management station.
Using a terminal or computer running terminal emulation software
connected to the diagnostic port via an RS-232 cable. In the discussion
below, the terminal (or computer) is referred to as a console and the
connection, a console connection.
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There are two ways to configure the VoIP gateway:

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The categories listed on the left-side of the web-based management module
include:
Using Web-Based Management
The DG-102SH VoIP Gateway offers an embedded Web-based (hypertext) in-
terface allowing users to manage the device from anywhere on the network
throughastandardbrowser suchasNetscapeNavigator,6.xorlater,orMicrosoft
Internet Explorer, 6.x or later. The Web browser acts as a universal access tool
and can communicate directly with the device using HTTP protocol. Your
browser screen may vary with the screen shots (pictures) in this guide.
Note: This Web-based Management Module does not accept Chinese language
input (or other languages requiring two bytes per character).
Thefirst stepin gettingstarted inusing Webbased managementfor yourdevice
is to secure a browser. A Web browser is a program that allows a person to
readhypertext,forexample,NetscapeNavigator,6.xorlater,orMicrosoftInternet
Explorer, 6.x or later. Follow the installation instructions for the browser.
The second and last step is to configure the IP interface of the device. This can
be done manually through a console. See the Configuring the VoIP Gateway
using a Web Browser section of the “Configuration” section for specific
instructions.
Management
To begin managing your device simply run the browser you have installed on
your computer and point it to the IP address you have defined for the device.
TheURLintheaddressbarshouldreadsimilarto: http://123.123.123.123,where
the numbers 123 represent the IP address of the device.
In the page that opens, click on the following Login to the web-based
management module button:
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Config IP & H.323 (Config Device IPAddress and Config H.323)
Device Information
Telephony Configuration (System Gains and Prefer Codec Table)
DialAddress Configuration (Basic and Advance)
DHCP Configuration(Dynamic IPAssignmentand Static IPAssignment)

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Using Web-Based Management
Management
Configure Device IP Address
The items on this window are described below:
Restart Settings
Get IP From: Select the method the VoIP gateway will use to obtain its IP
settings once it is rebooted. Choices include:
Manual: When Manual is selected, the VoIP gateway will obtain its IP
settings from the fields located just below.
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Configure Device IP Address window
Restart System.
NAT Configuration (NATConfiguration and Local Server Configuration)
SNMPTrap Configuration,Administration Management
Monitor(EthernetStatistics,DSPStatistics,TcidConfiguration, andCoding
Profile)
Firmware and Configuration Update
Save Changes
Factory Reset
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BOOTP: When BOOTP is selected, the VoIP will attempt to obtain its
IP settings from a BOOTP server located on your LAN.
DHCP: When DHCP is selected, the VoIP will attempt to obtain its IP
settings from a DCHP server located on your LAN.
IPAddress: Enter an IP address for the VoIP gateway.
Subnet Mask: Enter a subnet mask for the VoIP gateway.
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Default Gateway: Enter the IP address of the WAN device (usually a
router) you are using to make the WAN connection.
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PPPoE Settings (for DSL users)
State: Enables or disables the PPPoE function.
User Name: Enter the User Name for the PPPoE function.
Password: Enter the Password for the PPPoE function.
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Using Web-Based Management
Configure IPAddress
Click on the Save button at the bottom right of the window to save the settings.
Configure H.323
Configure H.323 window

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Device Information
Device Information window
Using Web-Based Management
Configure H.323
The items on this window are described below:
Gatekeeper Information
Mode: Choose the Gatekeeper mode (Default isAuto).
Gatekeeper IP Address: This IP address is necessary if you chose the
Manualmode defined above.
Send Keepalive RRQ to Gatekeeper: Enablesor disables theKeepalive
function.
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Keepalive Interval: This is a user-defined Keepalive Interval.
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H.323 Information
Terminal Type (0...255)
H.323 ID
Display Name
Send Register/Unregister to Gatekeeper determines whether or not the
device register to Gatekeeper.
Click on the Save button at the bottom right of the screen to save the settings.
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Using Web-Based Management
Device Information
Click on the Save button at the bottom right of the window to save the settings.
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Device Type: This displays the model name of this device.
MAC Address: This displays the MAC address of this device.
Serial Number: This displays the serial number of this device.
Boot PROM Version: This displays the version number of the device’s
startup code.
Firmware Version: This displays the version number of the device’s
runtime code.
Hardware Revision: This displays the revision number of the hardware
circuitry.
Each item on the Device Information screen is described below:
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System Country Code: This is a user-defined country code for this
device. < 0:USA, 1:Japan (Default), 2:Hong Kong, 3:Sweden >
System Name: This is a user-defined name for this device.
System Location: This is a user-defined physical location of the
device.
System Contact: This is user-defined contact information for the
person or department responsible for the maintenance of this device.
Lifeline State: Enables or disables the Lifeline function
Lifeline Prefix: This is a user-defined Lifeline prefixed key for this
device. (Default is “#” key)

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Using Web-Based Management
System Gains
Enter the desired information on the window above and then click Save.
System Gains window

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Using Web-Based Management
Prefer Codec Table
First Prefer Codec Table window
This window allows you to view the Prefer Codec Table settings.
Click the number of Tcid column on the window above to access the second
Prefer Codec Table window:

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Using Web-Based Management
Prefer Codec Table
Second Prefer Codec Table window
The items on this window are described below:
Tcid: This displays the port number of this device. (0: port1, 1: port2, 2:
port3, 3: port4)
Prefer Codec Type: This is a user-defined prefer codec type for the port
shown as above.
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Click on the Save button at the bottom right of the window to save the settings.

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Using Web-Based Management
First Analog Port Phone No. Table window
Analog Port (Ingress Calls and Dialing Rule Settings
for the Gateway’s Voice Ports)
This window allows you to view theAnalog Port Telephone No. Table settings.
Click the number of Tcid column on the window above to access the second
Analog Port Telephone No. Table window.

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Using Web-Based Management
The items on this window are described below:
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Analog Port
Second Analog Port Telephone No. Table window
Tcid: This displays the port number of this device. (0: port1, 1: port2,
2: port3, 3: port4)
Telephone No.:This is a user-defined Caller ID number for the port
shown as above.
Caller ID Name: This is a user-defined Caller ID name.
Private Type: Determines whether or not the user would like to block/
unblock the Caller ID number and Caller ID name.
Call Forward: Toggle to Enabled to use the Call Forward function.
Call Forward to Telephone No.:This is a user-defined telephone
number for call forward.
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