TRENDnet TV-IP851WC User manual

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© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide Table of Contents
i
Contents
Product Overview .................................................................................1
Package Contents .......................................................................................................... 1
Features ......................................................................................................................... 1
Product Hardware Features........................................................................................... 2
Application Diagram ...................................................................................................... 3
Installation Option Description*............................................................4
Wired Connection ..................................................................................................... 4
WPS Connection........................................................................................................ 4
Wall mount installation............................................................................................. 5
TRENDnet Cloud Service........................................................................6
Image A (connecting using WPS) ................................................................................... 6
Image B (wired connection)........................................................................................... 6
Blue Mode ..................................................................................................................... 6
Green Mode................................................................................................................... 7
Red Mode ...................................................................................................................... 7
Install the Camera.................................................................................8
Configure Wireless Settings......................................................................................... 12
Using WPS ............................................................................................................... 12
Connecting Wireless Network Manually................................................................. 15
Mobile Apps........................................................................................ 19
Mobile Apps, QR code Download Option.................................................................... 19
Configuration...................................................................................... 22
Viewing Video .............................................................................................................. 23
Viewing Camera Settings ............................................................................................. 24
System..................................................................................................................... 25
Video ....................................................................................................................... 25
Audio....................................................................................................................... 25
Wireless................................................................................................................... 25
Network .................................................................................................................. 26
Cloud Link................................................................................................................ 26
Active Users ............................................................................................................ 26
Configuring Camera Settings ....................................................................................... 27
System..................................................................................................................... 27
Video ....................................................................................................................... 27
Audio....................................................................................................................... 28
Wireless................................................................................................................... 29
Network .................................................................................................................. 30
Cloud Link................................................................................................................ 31
User......................................................................................................................... 31
Date/Time ............................................................................................................... 32
Motion Detection.................................................................................................... 32
Upload..................................................................................................................... 33
Day/Night Mode (for TV-IP851WIC) ....................................................................... 35
Tools ............................................................................................................................ 35
FTP Server Test........................................................................................................ 36
E-mail Test............................................................................................................... 36
Restart..................................................................................................................... 36
Factory Reset .......................................................................................................... 37
Firmware Upgrade .................................................................................................. 37
Backup and Restore ................................................................................................ 37
How to setup/access the camera remotely.......................................... 38

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide Table of Contents
ii
Technical Specifications.......................................................................41
Troubleshooting.................................................................................. 44

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
1
Product Overview
TV-IP851WC TV-IP851WIC
Package Contents
In addition to your camera, the package includes:
•Multi-Language Quick Installation Guide
•CD-ROM (Utility & User’s Guide)
•Network cable (1.5m / 5ft)
•Power adapter (12V DC, 1.25A)
•Camera mounting kit
If any package contents are missing or damaged, please contact the retail store, online
retailer, or reseller/distributor that the item was purchased.
Features
TV-IP851WC
The Wireless PTZ Internet Camera, model TV-IP851WC, provides security over a large
area. Pan the camera side-to-side a remarkable 340 degrees and tilt up-and-down 115
degrees from any Internet connection.
Wireless n technology provides unsurpassed wireless coverage and improved streaming
video quality. Add this camera to your wireless network at the touch of a button with
Wi-Fi Protected Setup (WPS).
Record 640 x 480 pixel (VGA) video at up to 20 frames per second (fps). Manage up to
32 TRENDnet cameras with the included complimentary camera management software.
Advanced features include adjustable motion detection recording areas, email alerts,
scheduled recording sessions, pan/tilt Auto-Patrol, date-and-time overlays, one-way
audio, an adjustable lens, and four times digital zoom. A wall/ceiling mounting kit is
included and the camera’s off white housing blends into most environments.
TV-IP851WIC
The Wireless Day/Night PTZ Internet Camera, model TV-IP851WIC, provides day and
night security over a large area. Pan the camera side-to-side a remarkable 340 degrees
and tilt up-and-down 115 degrees from any Internet connection.
Record indoor video in complete darkness for distances of up to 7.5 meters. Wireless n
technology provides unsurpassed wireless coverage and improved streaming video
quality. Add this camera to your wireless network at the touch of a button with Wi-Fi
Protected Setup (WPS).
Record 640 x 480 pixel (VGA) video at up to 20 frames per second (fps). Manage up to
32 TRENDnet cameras with the included complimentary camera management software.
Advanced features include adjustable motion detection recording areas, email alerts,
scheduled recording sessions, pan/tilt Auto-Patrol, date-and-time overlays, one-way
audio, an adjustable lens, and four times digital zoom. A wall/ceiling mounting kit is
included and the camera’s off white housing blends into most environments.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
2
Product Hardware Features
Rear Panel View
•LAN Port – Connect Ethernet cables to your wired network devices.
•Power Port – Connect the included power adapter from your camera to an
available power outlet.
Note: Use only the adapter that came with your camera.
•Reset Button –Use an item such as a paperclip to push and hold this button for
3 seconds and release to reset your camera to its factory defaults.
•WPS (Wi-Fi Protected Setup) –Push and hold this button for 3 seconds to
activate WPS. The button LED is blinking green when WPS is activated.
•Antenna – 2dBi detachable antenna
Front Panel View
•IR LED – Built-in 4 IR LED for night vision uses. (for TV-IP851WIC)
•Light Sensor – Detects the light source to turn IR on or off.
•Focus Ring – Turn to adjust the focus of the camera.
•Microphone – Built-in microphone for audio can be turn on or off.
•Privacy button – Press the privacy button to redirect the camera’s viewing
position to a downward and obscured view. To return the camera to the
previous viewing position, wait 5 seconds and then press the privacy button
again.
•Power -This LED indicator is solid blue when your camera is powered on.
Otherwise if this LED indicator is off, there is no power to your camera.
•Link – This LED indicator is blinking orange when there is connection/data to
your camera.
IR LED
Power port
LAN port
Light Sensor
Microphone
Camera Lens
Power/Link LED
Antenna
WPS button
Reset button Privacy button
Focus Ring

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TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
3
Application Diagram

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
4
Installation Option Description*
Wired Connection
1. Connect the Ethernet Cable
If you intend to use the network camera as a wired device, connect one end of
the included Ethernet cable into the Ethernet port on the rear panel of the
camera and connect the other end to an available port on your network. If you
prefer to use the camera on a wireless network, see below for instructions on
connecting the power adapter.
2. Attach the Power Supply
Attach the included power supply to the DC 12V 1.25A receptor on the rear
panel of the camera and then connect it to a wall outlet or power strip. A blue
LED will light up under the lens indicating that the camera has power.
WPS Connection
An alternative method of connecting your camera to your network is by using WPS. WPS
is a quick, simple and secure method of adding devices to a network. If you have a
router which supports WPS follow the steps below, otherwise, please use the wired
mode of setting up the camera.
1. Attach the Power Supply
2. Press the WPS button on your wireless device then press the WPS button on
the camera.
*The Install wizard CD inside the package box will guide you step-by-step of wired
or wireless options with the TRENDnet Cloud Service of installation; please refer to the
page 8.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
5
Wall mount installation
To attach the metal plates carry out the following:
•Remove the two rubber pads under the base of the Camera.
•Slide the metal plate onto the base of the camera, making sure that the two
holes on the base of the camera align with the two screw holes on the base of
the camera.
•Secure the metal plate to the base of the Camera with the two screws
provided.
•The camera can now be mounted to the ceiling or a wall. See the diagram
below for more information.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
6
TRENDnet Cloud Service
Note: (Before beginning, make sure you are connected to the Internet and the camera is
accessible to the web).
1. Take a look for a similar URL to this (11223344.cam.trendnetcloud.com) at the
label on the back of the camera.
2. Connect the power cable to the camera.
There are two methods to connect to the Internet, wired and wireless. For wireless,
follow the instructions from Image A below. For wired, follow the instructions from
Image B below.
Image A (connecting using WPS)
Image B (wired connection)
3. Open your browser, type the URL listed at the back of your camera and hit
Enter to connect to the camera’s live stream. Please note: you can also use this
URL to connect to the camera from any location or computer.
There are three modes when connecting your TV-IP851WC/TV-IP851WIC to the
web. This is visible through the “cloud” at the top right side of the web interface.
Blue Mode
The Blue Mode indicates the camera is connecting directly to the internet or local
network. This mode offers configuration and management options.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
7
Green Mode
The Green Mode indicates the camera is connecting to media in a peer-to-peer fashion
to the Internet or local network. This mode doesn’t offer configuration and
management options – only live streaming.
Red Mode
The Red Mode indicates the camera is connecting to the Internet or local network
through a firewall. This mode doesn’t offer configuration and management options –
just live streaming for 60 seconds. The firewall settings limits live streaming for each
user. The “red” notification at the bottom of the viewing area warns users of the limited
time. Refresh this screen continuously if you wish to view your camera’s live stream.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
8
Install the Camera
Insert the included CD-ROM into your CD/DVD drive. The Install Wizard program will
run automatically.
Note: If the Install Wizard does not run, you may have autorun disabled on your
machine. In this case, browse to the CD drive and run InstallWizard.exe to begin the
installation wizard.
Begin by selecting Install Camera and follow the on-screen steps to continue the
installation.
1. This is TRENDnet’s Terms of Use. Click Agree to continue.
2. The next step references information on the camera itself. Go to your camera
and check the details at the back of the device. Click Next to continue, Back to
go to the previous screen or Home to return to the Main Menu.
3. The most important part of the setup process is the network connection type.
There are three options:
a. Connect camera to your wireless network using Wi-Fi Protected Setup
(WPS) button (Verify your router has a WPS button. If not, select the
next option).
b. Connect camera to your wireless network manually
c. Connect camera to your network using a network cable.

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TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
9
4. The basic connection type is “C” using a network cable. Let’s begin the
installation process using the network cable connection first. Click this radio
button and click Next to continue, Back to go to the previous screen or Home
to return to the Main Menu.
5. Follow the instructions in the next screen to Power up the Camera. Click Next
to continue, Back to go to the previous screen or Home to return to the Main
Menu.
6. Connect one end of the network cable to your camera and the other end to
your router. Click Next to continue, Back to go to the previous screen or Home
to return to the Main Menu.
7. The wizard searches the network for your camera.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
10
8. If you only have one camera on your network, the wizard will automatically
select it (as shown below). Otherwise, if you have more than one camera, it
provides several options from the list. The wizard provides the Model Name
and MAC Address of the camera. If you do not see any of your camera(s) in the
wizard, click Retry to scan for the camera again. Click Next to continue, Back to
go to the previous screen or Home to return to the Main Menu.
9. Password Settings. Follow the instructions on the screen. Remember to change
the password with an 8 bit preset. The default username and password is
admin. Tick the Change Password checkbox to enter the new password details.
The password should be between 8 and 16 characters. Click Next to continue,
Back to go to the previous screen or Home to return to the Main Menu.
10. The wizard configures your parameters.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
11
11. The initial setup is complete. The main feature is the Cloud Access accessibility
feature. Click the link(s) or icon below to create a shortcut on your desktop.
Also, below the icon is a warning. This warning is only shown when the internet
connection is inactive or the Cloud server cannot be found. Make sure the
internet connection is active, click Retry. When the Cloud server isn’t found,
the server may be busy or under maintenance. Under these circumstances,
click Retry later again. If there is no warning, click Next.
12. The mobile option allows the user to download the TRENDnet CloudView App
in either Apple™ or Google™ android format. To use this feature, the user must
have a QR Scanner App on their mobile device. This is also available from the
Apple™ App Store or Google’s Play Store. You are now ready to use your
camera. Click Home to the main menu, or Finish to exit.
Connecting to your TV-IP851WC/TV-IP851WIC with a Mobile App
Please refer to the page 19 for mobile apps download through the QR code option.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
12
Configure Wireless Settings
Using WPS
•Find the access point (AP) or wireless router you wish to connect to from the
Available AP drop down menu.
•In most cases you should leave the Channel set to Auto as the AP will
determine the channel of operation.
•Select the type of authentication and encryption required by the access point
and enter the Key required to connect.
Click Next to continue, Back to go to the previous screen or Home to return to the Main
Menu.
Please read the next steps carefully as it pertains to the WPS feature on your router and
camera.
1. Follow the instructions in the screen to Power up the Camera. Click Next to
continue, Back to go to the previous screen or Home to return to the Main
Menu.
2. Follow the instructions and click Next to continue. If you wish to go to the
previous screen, click Back or Home to return to the main menu.
3. The camera now searches for the settings you chose.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
13
4. If you only have one camera on your network, the wizard will automatically
select it (as shown below). Otherwise, if you have more than one camera, it
provides several options from the list. The wizard provides the Model Name
and MAC Address of the camera. If you do not see any of your camera(s) in the
wizard, click Retry to scan for the camera again. Click Next to continue, Back to
go to the previous screen or Home to return to the Main Menu.
5. Password Settings. Follow the instructions on the screen. The default
username and password is admin. Tick the Change Password checkbox to enter
the new password details. The password should be between 8 and 16
characters. Click Next to continue, Back to go to the previous screen or Home
to return to the Main Menu.
6. The wizard configures your parameters.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
14
7. The initial setup is complete. The main feature is the Cloud Access accessibility
feature. Click the link(s) or icon below to create a shortcut on your desktop.
Also, below the icon is a warning. This warning is only shown when the internet
connection is inactive or the Cloud server cannot be found. Make sure the
internet connection is active, click Retry. When the Cloud server isn’t found,
the server may be busy or under maintenance. Under these circumstances,
click Retry later again. If there is no warning, click Next.
8. The mobile option allows the user to download the TRENDnet CloudView App
in either Apple™ or Google™ android format. To use this feature, the user must
have a QR Scanner App on their mobile device. This is also available from the
Apple™App Store or Google’s Play Store. You are now ready to use your
camera. Click Home to the main menu, or Finish to exit.
Connecting to your TV-IP851WC/TV-IP851WIC with a Mobile App
Please refer to the page 19 for mobile apps download through the QR code option.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
15
Connecting Wireless Network Manually
1. Follow the instructions in the next screen to Power up the Camera. Click Next
to continue, Back to go to the previous screen or Home to return to the Main
Menu.
2. Connect one end of the network cable to your camera and the other end to
your router. Click Next to continue, Back to go to the previous screen or Home
to return to the Main Menu.
3. The wizard searches the network for your camera.
4. If you only have one camera on your network, the wizard will automatically
select it (as shown below). Otherwise, if you have more than one camera, it
provides several options from the list. The wizard provides the Model Name
and MAC Address of the camera. If you do not see any of your camera(s) in the
wizard, click Retry to scan for the camera again. Click Next to continue, Back to
go to the previous screen or Home to return to the Main Menu.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
16
5. Password Settings. Follow the instructions on the screen. Remember to change
the password with an 8 bit preset. The default username and password is
admin. Tick the Change Password checkbox to enter the new password details.
The password should be between 8 and 16 characters. Click Next to continue,
Back to go to the previous screen or Home to return to the Main Menu.
6. The wizard configures your parameters.
7. Once your wireless network is discovered, the wizard provides you with an
option to select the Available Wireless Network and also to provide a Wireless
Network Password. If you do not see your wireless network details, click the
Rescan link to scan the network again.

© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide TV-IP851WC / TV-IP851WIC
17
8. The wizard searches for wireless Access Points.
9. Next, you are prompted to disconnect your network cable from the
camera/router. Click Next to continue, Back to go to the previous screen or
Home to return to the Main Menu.
10. The camera is connecting to the wireless network.
11. The initial setup is complete. The main feature is the Cloud Access accessibility
feature. Click the link(s) or icon below to create a shortcut on your desktop.
Also, below the icon is a warning message. This warning message is only shown
when the internet connection is inactive or the cloud server cannot be found.
Make sure the internet connection is active, click Retry. When the Cloud server
isn’t found, the server may be busy or under maintenance. Under these
circumstances, click Retry later again. If there is no warning, click Next.